marketing copilot - find customers keep customers

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©2012 Marketing CoPilot Inc. All rights reserved.

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This is for you ... you are a business owner struggling to understand how to turn your website into your most powerful sales tool. What You'll Learn ... 1. Why your website is the most important tool in your business 2. How we turn websites into performing sales tool

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Page 1: Marketing CoPilot - Find Customers Keep Customers

©2012 Marketing CoPilot Inc. All rights reserved.

Page 2: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

You  are  a  business  owner  struggling  to  understand  how  to  turn  your  website  into  your  most  powerful  sale  tool.  

Page 3: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

1.   Why  your  website  is  the  most  important  tool  in  your  business.  

2.   How  we  turn  websites  into  performing  sale  tool.  

Note:  This  presenta8on  will  take  you  FIVE  minutes  to  read.  When  you  are  finished,  you  will  understand  why  you  should  choose  Marke8ng  CoPilot.  

Page 5: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

My  customers  don’t  use  search  engines  to  find  products  or  

services  like  mine.  

You  can’t  buy  my  product  or  service  online,  so  a  website  won’t  help  me  in  the  sales  process.  

I  need  to  invest  in  a  sales  rep  before  I  spend  money  

on  my  website.  

I  don’t  get  leads  from  my  website.  

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marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

of  people  looking  for  a  solu8on  for  business  or  personal  use  start  their  search  in  a  search  engine.  

97%  

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marketingcopilotFind Customers. Keep Customers.

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©2012 Marketing CoPilot Inc. All rights reserved.

don’t  go  past  page  one  of  search  results.  

95%  

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marketingcopilotFind Customers. Keep Customers.

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©2012 Marketing CoPilot Inc. All rights reserved.

pieces  of  online  data  are  used  to  make  a  buying  decision.  

11.2  

Page 10: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

Buyers  are  70%  of  the  way  into  making  a  buying  decision  before  they  pick  up  the  phone  and  speak  to  your  sales  rep.  

70%  

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©2012 Marketing CoPilot Inc. All rights reserved.

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©2012 Marketing CoPilot Inc. All rights reserved.

Why  you?  

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marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

1.   Department  Overload:  Because  every  department  wants  to  be  on  the  home  page.  

2.   Messaging  Overload:  Because  inexperienced  communicators  believe  more  is  beKer.  

3.   Technophobia:  Because  experienced  communicators  resist  new  media.  

4.   Techno-­‐obsession:  Because  of  an  overuse  of  “cool”  technologies.  

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©2012 Marketing CoPilot Inc. All rights reserved.

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marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

If  you  think  you  need  to  build  a  website  and  walk  away,  don’t  bother  building  it.  

Invest  in  it  monthly.  

Apply  tac8cs  monthly.  

See  it  as  a  12  month  investment.  

This  is  not  a  one  shot  deal.  

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©2012 Marketing CoPilot Inc. All rights reserved.

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©2012 Marketing CoPilot Inc. All rights reserved.

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marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

 Every  employee  that  has  a  LinkedIn  account  and  tells  people  where  they  work.  This  sends  a  link  back  to  your  company.  

 Every  search  someone  does  on  your  brand  name  tells  a  search  engine  you  maKer.  

 Every  piece  of  content  siSng  on  your  website  tells  people  what  you  think.  

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marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

CLARITY  They  want  to  make  a  choice.  

Make  it  easy  for  them.  

Page 20: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

We  help  business  owners  find  customers  and  keep  customers  using  a  customer-­‐centric  view  of  your  value.  

What separates us from web shops or marketing agencies is our customer-centric view of your value proposition; how we bring that to life online, validate it with your target market, and evolve it until you get

the results you want.

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marketingcopilotFind Customers. Keep Customers.

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DISCOVER:    The  right  message  by  answering  the  ques8on,  “Why  should  I  buy  from  you?”  

ENGAGE:  

Using  your  online  engine  to  deliver  the  message.  

CONVERT:    

With  monthly  online  tacVcs  to  track  and  measure  the  message  and  convert  traffic  into  leads.  

123

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1©2012 Marketing CoPilot Inc. All rights reserved.

discover

Clearly  define  why  your  customers  choose  you.  

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marketingcopilotFind Customers. Keep Customers.

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1Your  value  proposiVon  is  your  deal  closer.  Maybe  you  call  it  differen8a8on  or  compe88ve  advantage.  It  is  not  a  tagline,  mission  statement  or  ar8cula8on  of  what  you  do.    It’s  a  precise  representa8on  of  why  someone  should  buy  from  you.    

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marketingcopilotFind Customers. Keep Customers.

TM

1Value  Discovery  Working  Sessions  delve  into  how  to  build  differen8a8ng  value  into  your  message.    These  sessions  will  provide  guidance  on  how  to  organize  your  message  to  build  the  founda8on  for  an  ongoing  marke8ng  program.      

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2engage

Use  your  website  and  web  presence  to  test  and  validate  your  value  proposi8on  

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marketingcopilotFind Customers. Keep Customers.

TM

2©2012 Marketing CoPilot Inc. All rights reserved.

A  strong  web  presence  is  more  than  a  website.  It’s  all  of  the  ac8vi8es  that  you  can  be  doing  online  to  drive  qualified  leads  to  your  company.    Your  website  is  only  part  of  the  puzzle.    Your  web  presence  is  an  interac8ve  tool  you  can  use  to  engage  interest  in  your  value  and  track  prospects  through  the  buying  process.  

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marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

Starts  the    Customer  Buying    Process  Online  

Web  Presence  

Creates  Differentiation   Audience  

Segmentation  

What  people    search  for?   Keywords  

Content    Management    System/Blog    

Optimized  Website  

Tools      E-­‐mail  Marketing  

LinkedIn  Twitter  

Facebook    YouTube  

Social  Media  

+

Backlinks  

Downloads  Whitepapers  

Find Customers. Keep Customers.

Press  Releases  &  Directories  

Conversion    Tools  

SEO    Platform  

Search  Engine  Optimization  

AdWords  PayPerClick  

Step  2:  Online  Strategy   Step  3:  Consistent  Execution  

Analytics  Measure  &  Optimize  

Getting    prospect  and    customers  to    find  you  

Optimized    Web  Presence  

Step  1:  Clear  Value  Proposition:  

Why  should  I  buy  from  you?

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3©2012 Marketing CoPilot Inc. All rights reserved.

con

vert If  your  target  audience  does  not  share  your  content,  comment  or  do  something  on  your  site,  you  have  failed  to  communicate  your  value.  

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marketingcopilotFind Customers. Keep Customers.

TM

3©2012 Marketing CoPilot Inc. All rights reserved.

when  others  

Zig  

Zag  

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marketingcopilotFind Customers. Keep Customers.

TM

3©2012 Marketing CoPilot Inc. All rights reserved.

During  2011,  Google  make  over  600  changes  to  their  algorithm.  

Guess  what  this  means  to  your  business?  

•  There  is  more  emphasis  on  social  sharing  to  geSng  found  and  ranked.  

•  Google  looks  at  dynamic  content  first.  

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marketingcopilotFind Customers. Keep Customers.

TM

3©2012 Marketing CoPilot Inc. All rights reserved.

Website  My  Content?  • Top  10  Sales  Ques8ons  • How  to’s  • Industry  updates  • Press  releases  • Client  stories   Email  Tool  

Report  Aaer  72-­‐Hours:    Report  &  Analyze  &  Adjust  

Op8mize   Send   Report  

click  thru  

share   tweet   comment  

1. Click  thru  to  website  2. Read  something  3. Do  something  

Page 32: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

3©2012 Marketing CoPilot Inc. All rights reserved.

Drive  more  leads  into  the  sales  pipeline.  

Stay  top  of  mind  with  exis8ng  customers.  

Monitor  and  analyze  analy8cs  on  a  monthly  basis  to  determine  what  is  working  and  what  needs  to  be  adjusted.    

Page 33: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

3©2012 Marketing CoPilot Inc. All rights reserved.

Anyone  can  create  a  marke8ng  report.  We  mine  analy8cs  to  understand  the  impact  on  your  business,  communica8ons  and  lead  genera8on.  

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©2012 Marketing CoPilot Inc. All rights reserved.

Page 35: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

Curious.  We  always  want  to  understand  what  is  happening:  what  works  and  what  doesn’t.    

CreaVve.  What  is  the  very  best  way  to  present  your  company  online.  Results-­‐driven.  We  demonstrate  results  every  month  to  clients  about  what  we  have  achieved  via  our  VMM  report.      

Page 36: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

Results.  Every  day,  we  are  working  towards  beKer  results  for  our  clients.  

Thrills.  Each  month,  we  find  at  least  one  thing  that  will  thrill  and  delight  each  client.  RelaVonship.  We  want  our  clients  to  have  direct  contact  with  the  whole  team  and  know  that  their  account  maKers  to  us  each  and  every  day.  

Page 37: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

CollaboraVve.  Some8mes  you  want  an  expert  and  some8mes  you  want  a  “pair  of  hands”  to  help  you  with  marke8ng  ac8vi8es.  We  can  do  both,  but  what  sets  us  apart  is  our  ability  to  partner  with  clients  to  understand  their  business  and  sales  process.  We  view  the  work  we  do  as  a  shared  responsibility  and  we  take  that  responsibility  very  seriously.  

Page 38: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

Marke8ng  CoPilot  has  a  team  of  experienced  testers  to  help  you  find  customers  and  keep  customers.  

Page 39: Marketing CoPilot - Find Customers Keep Customers

marketingcopilotFind Customers. Keep Customers.

TM

©2012 Marketing CoPilot Inc. All rights reserved.

Check  out  some  of  our  clients  and  successful  online  lead  genera8on  engines:  

•  www.etgroup.ca  •  www.promys.com  •  www.trcepos.ie  •  www.jan-­‐pro.ca  •  www.arbrux.com  •  www.spmlearning.com  •  www.solu8ons360.com  

If  you  are  interested  in  client  success  stories,  please  click  here:  Click  Here  for  Client  Success  Stories  

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©2012 Marketing CoPilot Inc. All rights reserved.

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