marketing automation | sales user training | onpath

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Sales User Training

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OnPath is a Expert Marketing Automation Software Consulting Partner for Pardot Marketing Automation Software. We're Canadian eh and support customers throughout Ottawa, Toronto, Montreal, Canada and USA. Pardot’s marketing automation software platform will maximize your company’s marketing automation software efforts with minimal time and resources. Getting your marketing message to resonate with your target consumer in today’s increasingly crowded marketplace is one of the greatest challenges facing marketers today. The internet and related technologies have revolutionized the face of today’s marketing arena, creating consumers that are more empowered and markedly more sophisticated than their predecessors. Traditional marketing campaigns have lost their efficacy as more sophisticated marketing automation campaigns have taken over. What is Marketing Automation? Simply put, marketing automation works to automate your marketing communication programs. With a marketing automation platform in place, your marketing and sales teams will be able to automate and optimize your lead generation and nurturing programs from the very first contact you have with a prospect through the entire sales process. How Does Marketing Automation Work? Marketing automation integrates email marketing, reporting technology, and your lead generation and nurturing efforts to create a true sales ecosystem. It allows you to create timely, structured communication programs with all of your prospects, with minimal time and resources. How Can Marketing Automation Help You? Marketing automation helps your company save time and resources by automating many of your lead nurturing programs effectively and efficiently. You can set up convenient drip marketing campaigns that automate your email campaigns, social media activities, and streamline your reporting, all of which allow you to concentrate on the bigger picture – growing your business. Learn More: http://www.onpath.com/marketing-automation

TRANSCRIPT

Page 1: Marketing Automation | Sales User Training | OnPath

Sales User Training

Page 2: Marketing Automation | Sales User Training | OnPath

B2B Marketing Automation

What is Pardot?

Page 3: Marketing Automation | Sales User Training | OnPath

Introduction to Pardot

• Leader in B2B Sales &

Marketing Automation

• Based in Atlanta, GA

• Helping shorten sales

cycles since 2007

• Became an ExactTarget

Company in October 2012

Page 4: Marketing Automation | Sales User Training | OnPath

How Pardot Will Help You

• Better qualify leads

• Increase targeted sales

• Save time

• Close deals faster

Page 5: Marketing Automation | Sales User Training | OnPath

70%• from a competitor

of your mishandled leads will buy

within 24 months

Page 6: Marketing Automation | Sales User Training | OnPath

salesforce.com Integration, Prospect Activity, Lead Qualification, Nurturing Programs, etc.

Important Features

Page 7: Marketing Automation | Sales User Training | OnPath

salesforce.com Integration with Pardot

View Pardot info from within

your salesforce.com account

You do not have to login

Pardot to view information

prospect info

Valuable information from

Pardot improves

salesforce.com usage

Page 8: Marketing Automation | Sales User Training | OnPath

salesforce.com Pardot Fields

Page 9: Marketing Automation | Sales User Training | OnPath

salesforce.com Prospect Activities

ActivityEmail, form,

landing page, browsing activity and much more!

TypeSpecific activity

CampaignPardot campaign associated with

activity

ScorePoint associated with

activity

Date/TimeWhen the activity

occurred

Page 10: Marketing Automation | Sales User Training | OnPath

salesforce.com Prospect Score

Lead ScoringA score is generated based

on the prospect’s activity

level. The score tells you

the prospect’s interest in

your company through their

level of engagement.

Page 11: Marketing Automation | Sales User Training | OnPath

salesforce.com Prospect Grade

Lead GradingGrading is based on your

company's unique criteria

for an ideal prospect (job

title, company size, etc).

Grading defines the ideal

prospect and tells you how

interested you should be in

that prospect.

Page 12: Marketing Automation | Sales User Training | OnPath

salesforce.com Scoring and Grading

Pardot ScoreHas this prospect taken important activities online?

Pardot GradeHow well does this prospect

match the ideal profile?

Page 13: Marketing Automation | Sales User Training | OnPath

salesforce.com Social Data

Page 14: Marketing Automation | Sales User Training | OnPath

salesforce.com Prospect Lists

Page 15: Marketing Automation | Sales User Training | OnPath

salesforce.com Prospect Activity History

EmailsType of emails:

List emails, plug-in emails, drip program emails

Subject line indicates what kind of email was sent to your prospect

Page 16: Marketing Automation | Sales User Training | OnPath

Nurturing Campaigns

This example illustrates one way

in which drip campaigns can be

used to nurture prospects.

Page 17: Marketing Automation | Sales User Training | OnPath

Email Plug-Ins, LeadDeck, iPhone App

Tools for Sales

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Track individual emails that are sent directly

from your email client to prospects

Best Practices• Mask the link with anchor text• Only 1 recipient per email

Email Plug-ins available

• Outlook 2003/2007/2010

• Apple Mail

• Gmail plug-in (Firefox & Chrome)

• Mozilla Thunderbird

Email Plug-Ins Send & Track Emails

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Email Plug-Ins Send & Track Emails

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salesforce.com Send & Track Emails

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Outlook Plug-In Send & Track Emails

Send one-to-one tracked email to prospects from your email client

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AppleMail Plug-In Send & Track Emails

Send one-to-one tracked email to prospects from your email client

Page 23: Marketing Automation | Sales User Training | OnPath

Gmail Extension Send & Track Emails

Send one-to-one tracked email to prospects from your

email client

Page 24: Marketing Automation | Sales User Training | OnPath

Thunderbird Plug-In Send & Track Emails

Send one-to-one tracked email to prospects from your email client

Page 25: Marketing Automation | Sales User Training | OnPath

LeadDeck Real Time Alerts Desktop App

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LeadDeck Individual Prospect Information

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LeadDeck Customize Sliders

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iPhone App LeadDeck on your phone

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Email Notifications, Daily Reports, User Settings

User Settings

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User Settings

• Selecting email alerts

and daily reports

• HTML/text signatures

• Adding more user info

Page 31: Marketing Automation | Sales User Training | OnPath

Setting Email Notifications

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Email Notifications Daily Activity Report: All Prospects

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Email Notifications Daily Activity Report: AssignedProspects

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Email Notifications Prospect Assignment

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Email Notifications Starred ProspectActivity Alerts

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