market research report : voip market in india 2012

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VoIP Market in India February 2012

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For the complete report, get in touch with us at : [email protected] Voice over Internet Protocol or VoIP is economically viable alternative to traditional telephony. It enables calls enhanced with various features which make it attractive at affordable cost. Enterprises and small & medium enterprises are rapidly embracing the solution in India and around the world. Mobile VoIP services on various mobile platform and software-based IP telephony are capturing general consumers’ attention as well. With rising number of mobile devices and falling call charges of VoIP products and services, adoption of the same in India is expected to grow tremendously in the coming years. The report begins with ‘Introduction’ section covering overview regarding VoIP which provides basic idea of what is IP telephony, benefits of the technology and some key technical information. It also covers evolution of internet and VoIP in India. The ‘Market Overview’ section elaborates global & domestic market state of VoIP. It is accompanied by a plethora of statistical information regarding VoIP in global scenario as well as in India such as global & domestic VoIP market size, revenue generated from VoIP services and other related information. The section also elaborates VoIP telephony services categories, service delivery setup, business model and Porter’s Five Forces analysis for the market. It is followed by ‘Scope in India’ section which elaborates on salient features of VoIP recommendations as proposed to DoT, prevailing mandate by DoT, proposed revenue model for Phone-to-Phone through VoIP services, various scope areas and product verticals for VoIP in India. Specific product verticals have been highlighted with information regarding each of their market state and opportunity areas for VoIP. The section continues with Vendor Opportunity stressing on specific prospective areas for VoIP solutions. It also projects the state-wise broadband penetration scenario in India as in 2011. The report continues with ‘Drivers & Challenges’ section elaborating the major furtherance & impediments for VoIP products and services in India. Both the ‘drivers’ and ’challenges’ are equally stressed upon to provide clear idea regarding the probable obstacles and rewards in the line of business and help vendors take necessary measures. In the ‘Major VoIP Service Provider’ section the key VoIP companies are profiled. It provides information such as corporate & business highlights covering operational & recent information regarding each company’s contact information, location, key product and service offerings and key contacts. It also provides financial performance for a period of time including revenue and profit, key ratios, financial summary and key financial performance indicators. Key business segment and key geographic segment for each player are provided as well to provide further clear idea regarding the companies. Next the develo

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Page 1: Market Research Report :  VoIP Market in India 2012

VoIP Market in India

February 2012

Page 2: Market Research Report :  VoIP Market in India 2012

Executive Summary

Drivers:

Market

Drivers &

Challenges

�Mobile VoIP market will evolve to reach the mark of INR x1 tr by 20-- - --

�Market for speciality1 VoIP in India will cross x2 mn subscribers by 20- with a CAGR of x3%

�Also service1 market size will total INR x4 bn by 20--, with contribution of service2 of around INR x5 bn

�Global VoIP market is expected to generate a revenue of INR x6~ tr annually by 20--

Challenges:

� Security Issues Associated with VoIP

� Inconsistent Internet Services

� Lack of Awareness

� Low Smartphone & Tablet Penetration

�Burgeoning Broadband Penetration

�Availability of 3G Network

�Burgeoning PC Penetration

�Rising Mobile Device Adoption and

2VOIP MARKET IN INDIA 2012.PPT

Trends & Developments

Competition

� Trend1

� Trend2

�Development1

Major Players

Mahanagar Telephone Nigam Ltd. Sify Technologies Ltd. Tata Communications Ltd.

Vonage Holdings CorporationYou Broadband & Cable India

Ltd.Microsoft Skype

� Low Smartphone & Tablet Penetration�Rising Mobile Device Adoption and

Wireless Subscriber Base

� Increase in Disposable Income

Page 3: Market Research Report :  VoIP Market in India 2012

•Introduction

•Market Overview

•Scope in India

�Vendor Opportunity

•Drivers & Challenges

3VOIP MARKET IN INDIA 2012.PPT

•Drivers & Challenges

•Major VoIP Service Providers

�Other VoIP Service Providers in India

•Trends & Developments

•Strategic Recommendations

•Appendix

Page 4: Market Research Report :  VoIP Market in India 2012

Introduction

Voice over Internet Protocol (VoIP) Overview

VoIP or Internet Telephony is a term denote the collection of technologies that utilizes the packet-switched connections of Internet to exchange voice data

It uses the more efficient route of Internet to transmit voice after breaking them into numerous digital packets unlike Public Switched Telephone Network (PSTN) which use a dedicated line

This technology allows numerous users to send information over the same line, providing a more efficient utilization of the telecommunications infrastructure

4VOIP MARKET IN INDIA 2012.PPT

efficient utilization of the telecommunications infrastructure

Due to its effective line capacity and use of the Internet, additional features like call conferencing and roaming do not cost extra to the consumer

• VoIP telephones and multimedia PCs convert analog voice signals into digital data streams

• Telephone signals are routed over IP networks instead of over circuit-switched networks

• A call path usually consists of contacting a target PC on the Internet or to connect to a standard telephone set via a gateway between

the Internet and the PSTN

• Original VoIP signaling standard was ISH H.323 but now most networks use Session Initiation Protocol (SIP) as a signaling standard

• IP Telephones can be categorized in two segments, Hard and Soft phones� Hard phones are hardware-based and a VoIP enabled telephone set is used for communication

� Soft phones are software-based and resides on desktops, laptops, tablets, handhelds, mobile phones or other computer platforms

Page 5: Market Research Report :  VoIP Market in India 2012

Market for product1 in India will cross z1 mn subscribers by

20-- with a CAGR of z2%

• Market for consumer VoIP was a1 subscribers in 20-- and it is expected to grow at a CAGR of a2% till 20--

� Product2 market will evolve to reach the mark of INR a3 tr by 20-- - --

• Also product3 market size will total INR a4 bn by 20--, with contribution of product4 of around INR a5 bn

� Key driver in product5 will be management of product6 in India by 20-- - --

• VoIP and product7 are becoming popular as they offer newer technologies at a predictable and considerable monthly cost

• VoIP in India is yet to gain wide-scale acceptance, but its future prospects are high and significant adoption is predicted in the next z3 years with introduction of tech1 and tech2 in India

Market Overview – India

5VOIP MARKET IN INDIA 2012.PPT

Minutes of Usage – VoIP in India

YearlyQuarterly

192

161159

137120118

132132133133

112115121129

112102

89

0

250

500

750

1,000

1,250

1,500

1,750

50

100

150

200

Minutes mn (Yearly)Minutes mn (Quarterly)

Jun

’11

Mar

’11

1,613.7

154

Dec

’ 10

Sept

’10

Jun

’10

Mar

’10

1,002.6

123

Dec

’09

Sep

’09

Jun

’09

Mar

’09

509.2

Dec

’08

Sep

’08

Jun

’08

Mar

’08

478.0

Dec

’07

Sep

’07

Jun

’07

Mar

’07

347.4

Dec

’06

Page 6: Market Research Report :  VoIP Market in India 2012

Porter’s Five Forces Analysis

Competitive Rivalry

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Impact

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Impact

Medium

Bargaining Power of Suppliers

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Bargaining Power of Buyers

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Impact

Medium

Impact

Medium

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Threat of Substitutes

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Impact

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Page 7: Market Research Report :  VoIP Market in India 2012

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Scope in India - Potential Verticals (-/-)

Vertical1

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7

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Vertical2

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Page 8: Market Research Report :  VoIP Market in India 2012

VoIP service providers can take advantage of aaa adoption trend, HD

bbb and popularity of ccc apps

Vendor Opportunity (x/x)

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8VOIP MARKET IN INDIA 2012.PPT

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Page 9: Market Research Report :  VoIP Market in India 2012

Drivers & Challenges – Summary

Drivers

Burgeoning Broadband Penetration

Availability of 3G Network

Cost Advantage Over Traditional

Calling Services

Challenges

Security Issues Associated with VoIP

Inconsistent Internet Services

9VOIP MARKET IN INDIA 2012.PPT

Burgeoning PC Penetration

Rising Mobile Device Adoption and

Wireless Subscriber Base

Soaring Enterprise Demand

Increase in Disposable Income

Lack of Awareness

Low Smartphone & Tablet Penetration

Page 10: Market Research Report :  VoIP Market in India 2012

Major Public Companies - Summary

1,000

1,500

2,000

2,500

3,000

Net Profit/Loss

Size of the Bubble represents Market Capitalization in INR bn

10VOIP MARKET IN INDIA 2012.PPT

Note: All figures are in INR mn and are based on the latest financials available

-1,000

-500

0

500

-2,000 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000 20,000 22,000 24,000 26,000

Total income

xxx yyy zzz

Page 11: Market Research Report :  VoIP Market in India 2012

Public: Domestic Company – Company1 (-/-)

Company Information Offices and Centres – India

Corporate Address

Adress line1

Adress line2

City. Country

Tel No. +91- --- - -----

Fax No. ++91- --- - -----

Website www.------.com

Year of Incorporation 19--

Ticker Symbol ------

Jaipur

Head Office

11

Key People

Products and Services

Stock Exchange Exchange1

Category Products/Services

Category1 Product1, Product2, Product3

Category2 Product1, Product2, Product3

Name Designation

Mr. X Designation1

Mr. Y Designation2

Mr. Z Designation3

Head Office

VOIP MARKET IN INDIA 2012.PPT

Page 12: Market Research Report :  VoIP Market in India 2012

Public: Domestic Company – Company1 (-/-)

Financial Snapshot Key Ratios

Financial Summary

• The company incurred a net profit of INR xxx mn in FY 2011,

Particulars y-o-y change

(2011-10)2011 2010 2009 2008

Profitability Ratios

Operating Margin -0.18 18.41% 18.59% 12.44% 11.35%

Net Margin 0.17 16.42% 16.26% 12.02% 8.63%

Profit Before Tax Margin 0.39 19.39% 19.01% 14.88% 11.53%

Return on Equity -0.61 27.43% 28.05% 28.52% 29.53%

Return on Capital Employed -0.49 30.75% 31.24% 26.40% 35.72%

Return on Working Capital 5.08 40.66% 35.58% 32.79% 59.62%

Return on Assets 0.48 17.95% 17.47% 14.98% 13.36%

Return on Fixed Assets -36.68 88.11% 124.79% 119.76% 108.85%

Cost Ratios

Operating costs (% of Sales) 0.20 81.39% 81.19% 87.21% 88.60%

Net Profit/LossTotal Income

0

INR mn

4

3

2

1

0

INR mn

4

3

2

2011

d

2010

c

2009

b

2008

a

12

Improved Decline

VOIP MARKET IN INDIA 2012.PPT

• The company incurred a net profit of INR xxx mn in FY 2011, as compared to net profit of INR xxx mn in FY 2010

• The company reported total income of INR zzz mn in FY 2011, as compared to total income of INR zzz mn in FY 2010

• The company earned an operating margin of 18.41 per cent in FY 2011, a decrease of 0.18 percentage points over FY 2010

• The company reported debt to equity ratio of 0.53 in FY 2011, a decrease of 12.75 per cent over FY 2010

Key Financial Performance Indicators

Indicators Value (08/02/2012)

Market Capitalization (INR mn)

Total Enterprise Value (INR mn)

EPS (INR)

PE Ratio (Absolute)

Operating costs (% of Sales) 0.20 81.39% 81.19% 87.21% 88.60%

Administration costs (% of

Sales)-0.97 9.35% 10.32% 10.78% 13.50%

Interest costs (% of Sales) -0.36 0.02% 0.38% 0.26% 0.10%

Liquidity Ratios

Current Ratio -3.57% 2.28 2.36 2.11 1.44

Cash Ratio -8.10% 0.82 0.89 0.63 0.42

Leverage Ratios

Debt to Equity Ratio -12.75% 0.53 0.61 0.90 1.21

Debt to Capital Ratio -100.00% 0.00 0.03 0.11 0.08

Interest Coverage Ratio 1742.04% 914.14 49.63 49.66 116.68

Efficiency Ratios

Fixed Asset Turnover -30.05% 5.31 7.59 9.69 12.55

Asset Turnover 1.79% 1.08 1.06 1.21 1.54

Current Asset Turnover 10.14% 1.37 1.25 1.39 2.10

Working Capital Turnover 13.22% 2.45 2.16 2.65 6.87

Capital Employed Turnover -3.10% 1.65 1.71 2.31 3.40

Page 13: Market Research Report :  VoIP Market in India 2012

Public: Domestic Company – Company1 (-/-)

Key Business Segments Key Geographic Segments

0%

50%

100%

20-- 20-- 20--20--

0%

50%

100%

20-- 20--20--20--

Product1 Product2 Product3 India Outside India

13

Key Information

Description Details

Overview

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Extended Product

Portfolio

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VOIP MARKET IN INDIA 2012.PPT

Page 14: Market Research Report :  VoIP Market in India 2012

Other VoIP Service Providers in India (-/-)

Company Name Corporate Address Contact No. Website

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14VOIP MARKET IN INDIA 2012.PPT

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Note: List is not exhaustiveNote: List is not exhaustive

Page 15: Market Research Report :  VoIP Market in India 2012

Companies are coming up with feature1-based and

product2 solutions in India and abroad

Key Trends & Development (-/-)

Trends & Developments Description

Trend1

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15VOIP MARKET IN INDIA 2012.PPT

Trend2

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Trend3

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Page 16: Market Research Report :  VoIP Market in India 2012

Strategic Recommendations (-/-)

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Page 17: Market Research Report :  VoIP Market in India 2012

Appendix

Ratio Calculations

Operating Margin(Operating Income/Revenues)*100

Net Margin (Net Profit / Revenues) *100

Profit Before Tax Margin(Income Before Tax / Revenues *100

Return on Equity (ROE) (Net Income / Shareholders Equity)*100

EBIT / (Total Assets – Current

Ratio Calculations

Current RatioCurrent Assets / Current

Liabilities

Cash Ratio

{(Cash & Bank Balance +

Marketable Securities) / Current

Liabilities)}

Debt to Equity Total Liabilities / Shareholders

Equity

Debt to Capital Ratio{Total Debt / (Shareholders

Equity + Total Debt)}

SAMPLE

17

Return on Capital (ROCE) EBIT / (Total Assets – Current Liabilities)*100

Return on Working Capital(Net Income / Working Capital) *100

Return on Assets (Net Income / Total Assets)*100

Return on Fixed Assets (Net Income / Fixed Assets) *100

Operating Costs (% of Sales)(Operating Expenses / Sales) *100

Administration Costs (% of Sales)

(Administrative Expenses / Sales) *100

Interest Costs (% of Sales) (Interest Expenses / Sales) *100

Equity + Total Debt)}

Interest Coverage Ratio EBIT / Interest Expense

Fixed Asset Turnover Sales / Fixed Assets

Asset Turnover Sales / Total Assets

Current Asset Turnover Sales / Current Assets

Working Capital Turnover Sales / Working Capital

Capital Employed Turnover Sales / Shareholders Equity

VOIP MARKET IN INDIA 2012.PPT

Page 18: Market Research Report :  VoIP Market in India 2012

Thank you for the attentionThe VoIP Market in India report is a part of Research on India’s Telecommunications Series. For more detailed information or customized research requirements please contact:

Kalyan BangaPhone: +91 33 4064 6215

E-Mail: [email protected]

18VOIP MARKET IN INDIA 2012.PPT

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