Version: October , 2013

HR Transformation journey

- Building a Global HR Delivery Model

Classification: PUBLIC

2

Syngenta offers tailored agronomic solutions through integrating technologies within the broadest portfolio in the industry

Through the

eyes ofthe grower

Classification: PUBLIC

• Seeds and traits

• Crop Protection• • Seed Care

• Lawn and Garden

3

With passionate people and a comprehensive capability

Around

$1.4 billionannual R&D investment and

more than 5,000R&D staff

Over

27,000employees

in some 90countries

$14.2bnsales in 2012

Classification: PUBLIC

4

Helping small and large farms meet the challenges of global food security

Our ambition is to bring greater food security in an

environmentally sustainable way

to an increasing populous world

by creating a worldwide step-change

in farm productivity 450Msmallholder

farms~2.0 Ha

8Mlarge-scale

farms>100 Ha

Classification: PUBLIC

5

We believe …

business must play a greater role in helping

growers farm more sustainably

Farmers

Classification: PUBLIC

6

Backdrop to the HR global delivery model ……

Key Business Challenges

• Standardized processes and platforms utilizing technology

• More integrated ways of working • Scalable solutions through strategic

partnerships • New capabilities to support our

strategy “get ready” and investment for growth

Classification: PUBLIC

Key HR Challenges

• Unreliable or poor data quality

• Managers didn’t have easy access to information about their people

• Manual and cumbersome HR processes

• Managers dependent on HR support for the most basic processes

• Varied HR capability and expertise

• Roles and responsibilities in HR were muddled

We must deliver a step-change in the contribution HR can provide to the business by enabling HR to be more effective, responsive and scalable for the future needs of the business….

…while reducing the overall costs of HR

Leandro RicciParanà, Brazil

7

• ADP platform 50 countries (GV and SL)

• 4 offshore transaction and value centers with CG (India, China, Poland, Brazil)

• GSM using cloud solutions & services

Reducing complexity, improving compliance, data quality & effectiveness

HR Global Delivery Model foundation to meet the challenges

Platform / Operating model

• Target Operating Model in place

• Global policies and processes

• Single SAP instance (e-HR) and global job catalogue

Driving standardization, scalability and leverage at scale

Integrated Outsource Delivery Model

Classification: PUBLIC

8

Leveraging the foundation to introduce new organizational capabilities

Reporting & Analytics

• Reporting and analytics for HR business partners and leadership

• Operational reporting to measure service effectiveness

Access to key people information to enable insight for decision-making

Strategic Workforce and Operation Workfroce Planning

• Successful pilots proved concept and identified immediate benefits

• Acceleration and scale up from 2014

Enabling profitable growth through risk mitigation and cost avoidance

Classification: PUBLIC

9

Key achievements

50countries serviced by specialist third party

payroll platform

Over

24,000employees

are using our new Performance

Management tool

Migrated 80 GPS HR systems into

Onee-HR system

More than

6,000employees are

mapped in our new Talent Development

tool

HR Services Desks cover

~ 24,000 employees

Single Payroll Outsourcing

paying

~ 26,000 employees

More than

26,000 positions/employees

mapped in the Global Job Catalog

Classification: PUBLIC

10

HR Transformation: business impacts

Reducing complexity, improving

compliance, data quality &

effectiveness

Enabling consistent and

scalable worldwide

people processes

Driving improved career

planning and succession

management

Enabling a performance-driven culture

Improving ease of access to key people information to

accelerate decision making

Enabling profitable growth

through risk mitigation and cost avoidance

Supporting global functions

in execution of the people

strategy

Driving stronger control

of headcount planning/budgeting

Generating

$18 min business value

through annualized savings

Classification: PUBLIC

11

Key learnings from our journey so far .....

Classification: PUBLIC

• Avoid over promising

• Lead your own people through the change

• Invest in project / change management capability

• Identify basics / quick wins - deliver them quickly

• Resist over engineering

• Engage senior leaders as change agents

• Celebrate achievements

12

Key takeaways from our journey so far .....

• Transformation - Linking transformation to strategy

• Policy - Direction through policy

• Partnership - Partnership over supplier management

• Governance - steering transformation

• Implementation - Execution and embedding through the line

Classification: PUBLIC

13

Our continuing journey..... HR Global Delivery Model in a global context

Classification: PUBLIC

• Operational leverage and further scaling

• Enabling new business models

- pilotting

• Innovation and execution at scale

• Compliance and integration to enable end to end service