marine & offshore hvac - company profile heinen & hopman
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Ventilation Air Conditioning RefrigerationHeating
22ºCInside
OUTSIDEHUMIDITY
PROVIDED BYHEINEN & HOPMAN
35 C
90%
COMPANY PROFILEOur mission is to assure you the perfect climate indoors, regardless of the weather outside.
TABLE OF CONTENTS pAgE
HISTORY 4
MISSION 5
VISION 6
gENERAL INFORMATION 7
EMpLOYEES 8
COMpANY CHART 9
ORgANOgRAM 10
SUBSIDIARY COMpANIES 11
SALES AND AFTER-SALES CENTRES 13
SAFETY AND REgULATIONS 14
QUALITY 15
COMpANY SOCIAL RESpONSIBILITY 16
OUR BUSINESS 17
MARKETS 18
OpERATIONAL ASpECTS 19
pROJECT ORgANISATION 20
pROJECT ORgANISATION CHART 20
HISTORY
In 1965, Melis Heinen and Cees Hopman founded the family business of Heinen & Hopman Engineering in the Netherlands.
For the first eight years, the company specialised in the design, engineering and installation of air conditioning, cooling, ventilation and central heating systems in buildings. As Heinen & Hopman grew and gained recognition for its onshore activities, the company, in 1972, started receiving inquiries from the commercial shipping industry too. Heinen & Hopman began to approach different segments and quickly gained an excellent reputation in the sector, causing other industries to start calling on the company, including offshore, yachting and the navy. In no time, leading yards at home and abroad were partnering with Heinen & Hopman, and what started as a few simple inquiries for air conditioning installations on-board of commercial ships soon became requests for advanced systems for state-of-the-art navy vessels, superyachts and offshore platforms. Very quickly the company began to design and manufacture its own products for marine applications (with FAT) and Heinen & Hopman as we know it today was born.
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Heinen & Hopman has been a family owned and continuously
growing business since 1965. With technical knowledge, local know-how
and an ability to adapt, we have consistently proven ourselves to be a
strong and reliable partner
Joep Hopman (CEO)
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MISSION
“We are a reliable partner in the global maritime sector, offering top quality products and service in the field of climate control (HVAC & R). The no-nonsense and entrepreneurial character of the founders who established the company in 1965 is still one of the main cornerstones of Heinen & Hopman. We support our clients using our knowledge and experience by realising the best possible climate control solutions; either fully customised or with varying degrees of standardisation. Like our clients, we are continuously active on a global scale to assure that we can always be of service. We are also constantly searching for sustainable innovations as we aim for the best and very latest solutions in collaboration with our clients. Heinen & Hopman is critically aware that a company’s greatest asset is its employees – it is they who represent the added value of our business. Our goal is to continue to expand in the global market for maritime climate control solutions in a future-proof way.”
Core corporate values
Reliable “Our reliability is anchored by our people, products and services. In practice this translates into systems/equipment with a long lifespan and solid advice. We understand the needs of our clients (and the markets in which they operate). As a result we can provide each client with the right product; at all times and on time. We believe that agreements should be kept.”
Top quality“Our experience, knowledge and expertise are reflected in our advice, customised and standard solutions, innovations and long-standing client relations. Our (local) specialists assure an optimal operational guarantee for our clients .”
Service and advice-oriented“We take good care of our clients, and they can rely on global service from Heinen & Hopman. We support them with our personal service and proactive advice; before, during and after developing a solution. The relationship with our clients is often that of a co-maker rather than supplier. More than 45 years of experience has taught us that providing our clients with superior service assures our own success.”
Innovative“The continuous development of our client relations and our company partly depends on innovations of products, services and operational processes. Innovation is crucial to keeping our expertise in the field of climate control up to par, and maintaining our leading position. This is why we continuously develop our knowledge and pass it on to our clients. Our vision of innovation is based on the conviction that we need to find creative and sustainable ways in which to face (future) challenges and client demands.”
Honest and involved“We do business in an honest and straightforward way, with a special focus on respecting people. The specialists at Heinen & Hopman are highly valued and share a strong connection based on mutual collegiality. This results in a pleasant working environment for both our employees and our clients. Together we work hard and enthusiastically to find the best possible solutions for our clients.”
It’s our number one priority to dedicate ourselves to our customers
with top service, high-quality products and sustainable, innovative
technology
Joep Hopman (CEO)
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VISION
Looking ahead together At Heinen & Hopman we strongly believe that the growth of our customer relationships and our business depends on the innovation and globalization of our products, services and business processes. Being in an international business, it is very important to be close to our clients, to be able to provide service to them whenever and wherever they may find themselves. Constant improvement of our services and know-how is essential to our expertise in the field of climate control
Excellent service assures success Over 45 years of experience have showed us that offering our clients excellent service assures our own success. We are continuously working to develop and provide knowledge, personalised service and proactive advice to our clients before, during and after the development of a solution.
The future of air conditioning Our vision of innovation and globalisation is also motivated by the conviction that we must find creative and sustainable ways for present and future challenges and customer needs. Generally speaking, we can say that the future of air conditioning will revolve around lower sound levels, better filtration, better controls, better regulation, more automation and greater energy efficiency. We strive to stay on top of these developments to assure that our customers worldwide have the latest and best technology in the field. We are always looking for the best answers, old and new, for our customers’ needs.
Our vision is to provide the best HVAC services in the world, by constantly
expanding our global network and by offering more innovative and
sustainable solutions
Joep Hopman (CEO)
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gENERAL INFORMATION
NameHeinen & Hopman Engineering BV
place of establishmentBunschoten - Spakenburg
AddressProduktieweg 123751 LN Bunschoten- SpakenburgThe Netherlands
Correspondence address P.O. Box 93750 GA Bunschoten - SpakenburgThe Netherlands
Telephone+313 3299 2500
Fax+313 3299 2599
Internetwww.heinenhopman.com
RangeWorldwide
To be at yourservice around
the clock“ “
EMpLOYEES:
Heinen & Hopman has 400 skilled personnel working at its Headquarters in the Netherlands and around 1500 worldwide. Employees are continuously encouraged to take additional training courses in the following areas:
Climate Technical designEngineering
Refrigeration Technical designEngineering
NoiseTechnical designEngineering
Automatic Computer Added Design (2D & 3D)
Installation techniques
Welding coursesM.I.G. / T.I.G.Arc welding
Radio Zeeland DMP B.V.-Netherlands-
IBK Airconditioning-Netherlands-
Comrev Compressor Revisie
-Netherlands-
IBK Groep -Netherlands-
IBK Koudetechniek-Netherlands-
Toscanair-Netherlands-
IBK Service & Onderhoud-Netherlands-
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Teknotherm Marine HVAC-Poland-
Teknotherm Refrigeration AB
-Sweden-
Gooiland Elektro BV.-Netherlands-
Retail Technics B.V.-Netherlands-
COMpANY CHART
Heinen & Hopman Beheer-Netherlands-
Warmtebouw-Netherlands-
Heinen & Hopman Real Estate Inc.
-United States of America-
Auerhaan B.V.-Netherlands-
Aeroflex B.V.-Netherlands-
Thermagas B.V.-Netherlands-
Heinen & Hopman Engineering India Ltd.
-India-
Heinen & HopmanKlimatechnik GmbH
-Germany-
Heinen & HopmanBelgium BVBA.
-Belgium-
Heinen & Hopman Marine Equipment
(Changshu) Co,. Ltd.-PR of China-
LeBlanc & Associates, LLC. -United States of America-
Heinen si Hopman MAR SRL.
-Romania-
Heinen & Hopman MarineEquipment (Shanghai)
Co., Ltd.-PR of China-
Heinen & Hopman Italia SRL
-Italy-
Heinen & Hopman France-France-
Carea Air ConditioningServices LLC
-Dubai-
Drews Marine GmbH-Germany-
Offshore Accommodation Contractors Group B.V.
-Netherlands-
A.R.W. Maritime Inc.-United States of America-
Heinen & Hopman IbéricaSL.
-Spain-
Heinen HopmanMühendislik a.s.
-Turkey-
Heinen & Hopman BrasilEquipamentos E Servicos
Navals LTDA-Brazil-
Heinen & HopmanEngineering Singapore
Pte. Ltd.-Singapore-
Heinen & HopmanWorkforce Pte. Ltd.
-Singapore-
Heinen & Hopman Russia-Russia
Heinen & HopmanOffshore Pte. Ltd.
-Singapore-
Casp Air ConditioningServices LCC-Abu Dhabi-
Heinen & Hopman Korea Co., Ltd.
-South Korea-
Heinen & Hopman Engineering B.V.-Netherlands-
Casp Air ConditioningServices LCC
-Fujairah-
Möhring Marine Service GmbH
-Germany-
Teknotherm Marine A/S-Norway-
Teknotherm Refrigeration (Wuxi) Co. Ltd.
-China-
General Management
HR Manager QESH Manager
Manager PurchaseSenior Project ManagerSenior Sales ManagerManager SparesManager Service &
Maintenance
Manager Administration ICT Manager
Marketing & Communication Specialist
Senior Draughtsman
ORgANIgRAM
HR Advisor
HR Assistant
QESH Engineer
Bookkeeping Assistant
Administrative Assistant ICT Support Engineer
R&D Engineer
Manager R&D
Manager Workshop
Project Manager
Junior Project Manager
Senior Project Engineer
Project Engineer
Junior Project Engineer
Project Assistant
Draughtsman
Junior Draughtsman
Senior Purchaser
Purchaser
Junior Purchaser
Sales Manager
Junior Sales Manager
Sales Assistant
Senior Sales Representative Spares
Sales Representative Spares
Junior Sales Representative Spares
Senior Mechanic S&M
Mechanic S&M
Junior Mechanic S&M
Senior Mechanic
Mechanic
Junior Mechanic
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Manager Installation & Commissioning
Manager Cooling
Senior Commissioning Engineer
Commissioning Engineer
Junior Commissioning Engineer
Senior Supervisor HVAC
Supervisor HVAC
Junior Supervisor HVAC
Senior Mechanic HVAC
Mechanic HVAC
Junior Mechanic HVAC
Senior Cooling Engineer
Cooling Engineer
Junior Cooling Engineer
Senior Cooling Technician
Cooling Technician
Junior Cooling Technician
Manager Warehouse & Logistics
Senior W&L Assistant
W&L Assistant
Junior W&L Assistant
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BRAzIL
Heinen & Hopman Equipamentos E Servicos Navais LTDAAv. Ewerton da Costa Xavier 454Itaipu - Niteroi24340 - 105 Telephone: +5521 3587 4241/4244Mobile: +5521 98240 - 0359E-mail: [email protected]
SUBSIDIARY COMpANIES
FRANCE
Heinen & Hopman France EURL - La Ciotat46, Quai François Mitterand13600 La CiotatTelephone: +334 4204 8685Fax: +334 4204 8697E-mail: [email protected]
FRANCE
Heinen & Hopman France EURL - grasse250, Chemin des Basses Ribes06130 GrasseTelephone (1): +336 3090 7786Telephone (2): +316 1007 2109E-mail: [email protected]
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THE NETHERLANDS
Heinen & Hopman RotterdamNieuwland Parc 308d2952 DD AlblasserdamTelephone: +317 8890 8050Fax: +317 8890 8059E-mail: [email protected]
gERMANY
Drews Marine gmbHBillbrookdeich 151D-22113 HamburgTelephone: +49 4073 1680Fax: +4940 7367 1674E-mail: [email protected]: www.drewsmarine.com
INDIA
Heinen & Hopman Engineering India pVT. Ltd.79, B.T. Road, PanihatiKolkata 700114West BengalTelephone +9133 6499 1293Fax: +9133 2523 5297E-mail: [email protected]
ITALY
Heinen & Hopman Italia SRL.Viale San Bartolomeo 777/H (DarsenaPagliari)19126 La Spezia (SP)Telephone: +3901 8745 7970Fax: +3901 8741 3413E-mail: [email protected]
RUSSIA
Heinen & Hopman RussiaOktyabrskaya 2, office 21 236006, KaliningradTelephone:+7 (4012) 308 801Fax: +7 (4012) 308 801 Email:[email protected]: www.heinenhopman.ru
ROMANIA
Heinen si Hopman MAR SRL.132 Alexandru Moruzzi Street800223 GalatiTelephone +402 3644 8222Fax: +402 3644 8223E-mail: [email protected]
pEOpLES REpUBLIC OF CHINA
Heinen & Hopman Marine Equip-ment (Shanghai) Co., Ltd.Room 1602 - 1604, Centro MansionNo. 568 Hengfeng Road200070 Zhabei District, Shanghai Telephone: +8621 3253 2896Fax: +8621 3253 2887 E-mail: [email protected]
(Factory Changshu)No. 118 Huang Pujiang RoadSoutheast Industrial Park215500 Jiangsu, Changshu
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NORWAY
Teknotherm Marine (HQ-Tekno-therm)Sørliveien 90-92P.O. Box 87, N-1751 HaldenTelephone: +47 6919 0900Fax: +47 6919 0901E-mail: [email protected]: www.teknotherm.com
pEOpLES REpUBLIC OF CHINA
Teknotherm Refrigeration (Wuxi) Co. Ltd.No. 19-8, Xingchuang #4 Road, Wuxi Singapore Industrial Park, Jiangsu ProvinceTelephone: +86 510 8528 1763Fax: +86 510 8528 2537E-mail: [email protected]
pOLAND
Teknotherm Marine HVACUl Wyspianskiego 51,PL-70 497, SzczecinTelephone: +489 1433 1800Fax: +489 1433 1801E-mail: [email protected]: www.teknotherm.pl
SINgApORE
Heinen & Hopman Engineering Singapore pte. Ltd.10 Third Lok Yang RoadSingapore 628005Telephone: +65 6897 7879Fax: +65 6897 7861Email: [email protected]
SOUTH KOREA
Heinen & Hopman Korea Co., Ltd.Room No. 1513/1514, Byuksan e - Cen-tum, Class One,99 Centumdong - Ro, Haeundae - Gu 612 - 050 Busan, South KoreaTelephone: +8270 4901 0000Email: [email protected]
SWEDEN
Teknotherm Refrigeration ABMarieholmsgatan 10BS-415 02 GothenburgTelephone: +46 3121 7500E-mail: [email protected]: www.teknotherm.se
U.S.A. - LOUISIANA
LeBlanc & Associates, LLC.132 Intracoastal DriveHouma, LA 70363Telephone: +198 5876 7982 Fax: +198 5876 7989Email: [email protected]: www.leblancandassociates.com
U.A.E. - ABU-DHABI
CASp Air Conditioning Services L.L.C. (Abu Dhabi Office)PO Box 92489Icad 2, Mussafah Industrial Area Abu-Dhabi, UAE.Telephone: +971 2550 4147Email: [email protected]
U.A.E. - DUBAI & FUJAIRAH
Carea Air Conditioning Services L.L.C.(Head Office)P.O. Box 16365Al Mezan Building, 2nd floor, Suite 202 Beirut Street, Muhaisnah-4Dubai, UAETelephone: +971 4263 5453Fax: +971 4263 5874Email: [email protected]: www.caspuae.com (Branch Office) Office No 20, Senyonita Building, FahidFujairah, UAE.Telephone: +971 9222 1529 Email: [email protected](Service Department & Work-shop)Warehouse No 4, Al Qusais Industrial Area 3, Dubai, UAE.Telephone: +971 4258 8931 Fax: +971 4258 8932Email: [email protected]: www.caspuae.com
U.S.A. - FLORIDA
A.R.W. Maritime Inc.3211 South Andrews AvenueFlorida 33316-4127 Fort LauderdaleTelephone: +195 4463 0110Fax: +195 4522 1139Email: [email protected]
SUBSIDIARY COMpANIES
TURKEY
Heinen & Hopman Mühendislik A.S.Sahilyolu Caddesi, No. 119A34903 Gyzelyali-Pendik, IstanbulTelephone: +9021 6493 8118Fax: +9021 6392 4990E-mail: [email protected]
SpAIN
Heinen & Hopman Ibérica S.L.Paseo Juan de Borbón, 9208003 – BarcelonaTelephone: +349 3225 9668Fax: +349 3225 9671E-mail: [email protected]
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IRAN
Kashani Techno-TradingNo. 3047 Vali-e-Asr Ave.Ferdos Building 7th Floor Unit # 40Tehran 19 6175 3469 - IranTelephone: +9821 2270 4326 Fax: +9821 2270 4325Email: [email protected]
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CROATIA
Klima-MarineCiottina 2651000 RijekaTelephone: + 38 551321 351Fax: +38 5982 60067 Email: [email protected]
pOLAND
Jagapolska EngineeringUl. Narutowicza 13 A/670-231 SzczecinTelephone: +489 1812 1224Fax: +489 1812 1225Email: [email protected]
gREECE
Technava SA.6, Loudovikoy Square185 31 PiraeusTelephone: +30 210 411 3916Fax: +30 210 412 2450Email: [email protected]
UNITED KINgDOM
James Jervis partnership LTD.Unit 9 Aboyne Industrial EstateLow Road, AboyneAB34 5GW AberdeenshireTelephone:+4479 6703 5821Email:[email protected]:www.jjp-ltd.co.uk
INDONESIA
p.T. Tatalepa Energi TeknologiKomplek Ruko Bumi Serpong Damai (BSD)Jl. Gunung Rinjani 2, Blok RF no. 20Serpong - TangerangTelephone: +6221 6860 3165Email: [email protected]
SRI LANKA
g&M Enterprises392 Serpentine roadColombo 8Telephone: +94 112 691 415Fax: +94 112 691 751Email: [email protected]
AUSTRALIA
Antelope Engineering pty Ltd.Unit 9, 12-18 Clarendon StreetArtarmon NSW 2064 Telephone: +64 3482 2505Email: [email protected]: www.antelope.com.au
SAUDI ARABIA
global Energy Services Establish-mentP. O. Box 1073Al-Khobar 31952 Telephone: +966 3859 2959, Fax: +966 3859 0499Email: [email protected]: www.global-energyserve.com
SALES AND AFTER-SALES CENTRES
BRAzIL
Rui Neiva Representações Ltda.A.Lucio Costa, 6600/60222795-006 - Barra de Tijuca - Rio de JaneiroTelephone: +55 249 8112-9203Email: [email protected]: www.ruineiva.com.br
SAFETY & REgULATIONS
Heinen & Hopman is very aware of its responsiblities with respect to operational safety and takes all necessary measures to assure a safe and healthy working climate. In the case of projects, the working climate is determined in conjunction with the measures and requirements of the principal, and in consultation with the other contractors involved.
The Dutch Health & Safety at Work Act (ARBO) provides for joint responsibility with respect to safety, health and welfare. In order to keep risks at work to a minimum, statutory and other rules and regulations are applied, in which respect the following may be distinguished:
Official safety regulationsThe government has laid down a large number of rules in the area of safety, health and welfare, generally in the form of legislation and official regulations. These include the Health & Safety at Work Act (ARBO) and the NEN-standards. The interpretation and application of the legislation is set out in the Publication Sheets issued by the Factory Inspectorate.
general safety regulationsGeneral guidelines and safety regulations for staff are laid down in the ARBO Policy Plan and the ARBO Safety Plan.
Special safety regulationsSpecial rules and regulations may be laid down specifically for certain activities, situations and/or circumstances and can, in extreme cases, differ from Heinen & Hopman’s general safety policies. These special regulations are laid down in a project-based safety plan.
general environmental regulationsGeneral guidelines and environmental regulations for staff are included in a written environmental protection system, for instance the F-Gas Directive regulations with regards to CFCs.
Contractual environmental regulationsThese are the principal’s environmental regulations, as laid down in the contract. To assure that the contractual environmental regulations are observed, instructions and procedures are drawn up for the relevant activities.
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MARTIN MORREL
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QUALITY
Heinen & Hopman is currently working towards a quality system based on the NEN-ISO 9004 quality guideline, subject to section 4.4.3., thus safeguarding adherence to the NEN-ISO 9001 quality standard (i.e. third-party requirements).
The written quality system has the following aims:• Uniform working methods• Efficient working methods• Demonstrable process control for third parties based
upon the personal involvement and motivation of staff
The written quality system is currently being implemented broadly throughout the organisation. The structure of the quality system is as follows:
Quality handbook 1The structure of the quality system as laid down in the NEN - ISO 9001 quality guideline.
Quality handbook 2Written procedures for the different processes, indicating responsibilities and qualifications for making the necessary decisions.
Quality handbook 3Written instructions for the way in which activities should be carried out, supplemented by measuring, inspection, calibration and testing forms.
CSR: COMpANY SOCIAL RESpONSIBILITY
green ManifestoHeinen & Hopman has decades of experience in improving living conditions on-board of maritime structures. Of course living conditions in general are important to us as well. Therefore, we are constantly on the lookout for innovative solutions that can help us and our clients contribute to a more sustainable world. Because we strongly believe it is important to be able to live in a world with optimal environmental conditions. Not just for us but for our descendants and the next generations to come. That’s why we take our responsibilities regarding safety and environment very seriously.
In practice these convictions are implemented into our everyday operations in a variety of ways. Geothermal energy is used for our main office building, we recycle wherever possible, video conferencing is deployed to efficiently communicate with our affiliates and avoid unnecessary travel, and Heinen & Hopman ‘s service & company cars are being replaced by electric, where possible.
Meanwhile, our line of eco-logic products and systems gives customers the option to lower energy consumption and CO₂emissions, among other things. We try to keep a broad horizon and constantly be on the lookout for innovative solutions that can help us contribute to a sustainable world.
Thanks to our nearly 50 years of experience in the field of customized HVAC systems, we are able to fully meet the ecological needs of clients.
Examples of eco-friendly solutions include:
• Energy Recovery from cooling water• Choosing the best type of compressor, drives,
etc.• Smart design of onboard HVAC spaces• Efficient ventilation solutions• Savings on operating/maintenance costs• Integrated design and building solutions• Selection of products used in our workshop
and systems, including paint and coolant
We provide durable custom HVAC systems that guarantee an optimal quality of life onboard any maritime structure.
Social ContributionHeinen & Hopman not only aims to embrace its responsibility for the environment but is also committed to have a positive impact on its employees, local communities, stakeholders and all other members of the public sphere through various charitable and social activities.
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OUR BUSINESS
Activities
Consultancy System status check Board survey Advice
Design & Engineering FEED Study Basic Engineering Detailed engineering
production Custom built equipment
Installation & Implementation Equipment Ducting Piping Instrumention- Electrical wiring
Supervision Complete HVAC+R system Ducting Piping E&I
Commissioning Mechanical Completion System start up Air balancing Water flow balancing
Service & Maintenance Troubleshooting Pre-emptive Regular check ups Spare parts Remote support Training Design & calculation Installation Operation & maintenance Research & Development
Specialism Heating systems Ventilation Systems Air Conditioning Systems Refrigeration Systems
Air Conditioning Energy Savings Systems Heat Recovery systems
Whispering / draught free / invisible HVAC+R Explosion proof HVAC+R Shock proof HVAC+R Non-magnetic HVAC+R Arctic HVAC+R
Air filtering systems Proces ventilation systems
Provision Cooling Plants
Custom design & production
MARKETS
Commercial Oil Tankers Container Vessels Chemical Tankers LPG Tankers Bulk Carriers Fishing Vessels Ro/Ro Vessels Passenger Vessels River Cruise Vessels Hopper Dredgers Cutter Dredgers Ice Breakers Seismic Research VesselsTug boats
Navy Patrol Vessels Corvettes Frigates Destroyers Submarines Mine Hunters Joint Support Ships Hydrografic Vessels Helicopter Carriers Landing Platform Docks Navy Supply Vessels
OffshoreDrillships Production platforms FPSO’s Heavy Lift Vessels Pipe Lay Vessels Cable Lay Vessels Platform Supply Vessels Offshore Support Vessels Offshore Sub Stations Accommodation platforms Decommissioning Vessels
Yachts Motor Yachts Sailing Yachts Yacht Support Vessels Yacht Carriers
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OpERATIONAL ASpECTS
WorkshopHeinen & Hopman has a modern and well-equipped workshop well-suited to most types of work, from making a simple rectangular duct to the production of complete air conditioning units, switchboards, water or air-cooled condensing units, or prefabricated piping material.
MaintenanceHeinen & Hopman has an extensive range of facilities. After an installation is completed, we can assure the further maintenance of installations to assure flawless operation.
ServiceIndustrial safety and the proper management of any system are depending on careful maintenance. Heinen & Hopman therefore always gives advice on preventive and corrective maintenance via a special tailor-made training. A Heinen & Hopman contract offers customers the guarantee that their systems will be kept in excellent condition, ensuring optimal safety and performance.
Systems which need to perform continually are only complete when they come with service which is efficient and thorough, and above all fast. And Heinen & Hopman delivers! Heinen & Hopman can be contacted day and night seven days a week; during office hours at its subsidiary companies or head office, outside office hours on a central emergency number, where a message can be left. One telephone call is sufficient for the Heinen & Hopman service team to come into action and send a technician to the relevant site anywhere in the world. In addition to their excellent basic training, Heinen & Hopman service personnel have extensive
practical experience. They are involved in starting up the systems and therefore well-versed in these, enabling them to respond if any faults arise. All service engineers naturally have a well equipped service vehicle at their disposal.
Our employees feel responsible for the quality of our service, confirming Heinen & Hopman’s basic premise that people matter as much as technology.
InnovationsDue to requests from many stakeholders, including our own people in the field, Heinen & Hopman encourages and facilitates innovations on a major scale. New products and systems are continuously in development.
EquipmentHeinen & Hopman possesses all the equipment and facilities needed for the work on our various projects, including simple tools, welding equipment, lathes, measuring equipment (electro-technical as well as air-technical), site offices, etc.
WarehouseHeinen & Hopman has its own warehouse where all items needed for the unhindered progress of projects are kept in store, ready for use.
ManpowerAs a rule, all the work is carried out directly by Heinen & Hopman personnel. In cases where work is, atypically, undertaken by regional subcontractors, they are always closely monitored by Heinen & Hopman.
Management Heinen & Hopman
Project Manager
Job Preparation &Planning
Commissioning & Testing
Engineers Draftsman Administration
Chief Mechanics
Mechanics
Warehouse
Workshop
Quality & Safety
Procurement
Subcontracting
Management / Owner
Management Client
pROJECT ORgANISATION
project teamWhen Heinen & Hopman receives an order, a project team is formed consisting of the following:
• project manager• engineers• draughtsmen• chief mechanic / assistant mechanics
Project managers have complete responsibility for dealing with the client, budgetary control and for preparation and implementation of the project in technical and commercial terms. They have the technical and financial authority required to undertake their duties effectively.
planningIn consultation with other partners on site, an overall plan is drawn up, after which detailed plans are made for:
• Engineering• Drawing and design work• Installation components• Material procurement• Assembly• Testing and commissioning• Operational and maintenance procedures
The plans show the ultimate dates of decision making and approval, based on which the delivery and assembly times are achieved.
Every week, the project managers and the management of Heinen & Hopman briefly discuss the progress and current situation on ongoing projects.
purchasingMaterials are purchased by the procurement department in consultation with the project team. The main criteria are quality and budget management.
pROJECT ORgANIzATION CHART
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www.heinenhopman.com
Heinen & Hopman encourages a more
sustainable world. By providing eco-friendly solutions and serviceswe offer our clients
the option of reducing energy consumption
and thus CO2 emissions. Visit
greenmanifest.info for more information.
BrazilT: +5521 3587 4241/4244E: [email protected]
France - La CiotatT: +334 4204 8685E: [email protected]
France - grasseT: +336 3090 7786 E: [email protected]
germanyT:+49 4073 1680E: [email protected]
IndiaT: +9133 6499 1293E: [email protected]
ItalyT: +3901 8745 7970E: [email protected]
The Netherlands (HQ)T: +313 3299 2500E: [email protected]
The Netherlands (Rotterdam)T: +317 8890 8050E: [email protected]
NorwayT: +47 6919 0900E: [email protected]
peoples Republic of ChinaT: +8621 3253 2896E: [email protected]
peoples Republic of ChinaT: +86 510 8528 1763E: [email protected]
polandT: +489 1433 1800E: [email protected]
RomaniaT: +402 3644 8222E: [email protected]
RussiaT: +7 (4012) 308 801E: [email protected]
SingaporeT: +65 6897 7879E: [email protected]
South KoreaT: +8270 4901 0000E: [email protected]
SpainT: +349 3225 9668E: [email protected]
SwedenT: +46 3121 7500E: [email protected]
TurkeyT: +9021 6493 8118E: [email protected]
UAE (Abu Dhabi) T:+971 2550 4147E: [email protected]
UAE (Dubai)T: +971 4263 5453E: [email protected]
USA - Fort Lauderdale, FloridaT: +195 4463 0110E: [email protected]
USA - Houma, Louisiana T: +198 5876 7989E: [email protected]