Place and date:

For the issuing office: Barcelona, 01 March 2016 DNV GL – Business Assurance

Edificio Inbisa Mas Blau, C/ Garrotxa 6-8, 3º 1ª, El Prat de Llobregat, 08820, Barcelona, Spain

Ana del Rio Salgado Management Representative

Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. ACCREDITED UNIT: DNV GL BUSINESS ASSURANCE ESPAÑA, SLU, C/ Garrotxa, 6-8, Pl. 3 Of. 1, 08820, El Prat de Llobregat, Barcelona, Spain. TEL:+34 93 479 26 00. www.dnvgl.es/assurance

MANAGEMENT SYSTEM CERTIFICATE Certificate No: 168196-2014-AE-IBE-ENAC

Initial certification date: 18 January 2006

Valid: 01 December 2014 - 30 January 2018

This is to certify that the management system of

MAPFRE AUTOMOCIÓN, S.A. Crta./ Pozuelo, 52, 28222, Majadahonda, Madrid, Spain and the sites as mentioned in the appendix accompanying this certificate has been found to conform to the Environmental Management System standard: ISO 14001:2004 This certificate is valid for the following scope: COLLISION REPAIR CENTER

Certificate No: 168196-2014-AE-IBE-ENAC Place and date: Barcelona, 01 March 2016

Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. ACCREDITED UNIT: DNV GL BUSINESS ASSURANCE ESPAÑA, SLU, C/ Garrotxa, 6-8, Pl. 3 Of. 1, 08820, El Prat de Llobregat, Barcelona, Spain. TEL:+34 93 479 26 00. www.dnvgl.es/assurance

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Appendix to Certificate MAPFRE AUTOMOCIÓN, S.A. Locations included in the certification are as follows:

Site Name Site Address Site Scope MAPFRE AUTOMOCIÓN, S.A. Crta./ Pozuelo, 52, 28222,

Majadahonda, Madrid, Spain COLLISION REPAIR CENTER

MAPFRE AUTOMOCIÓN, S.A. C/ Rio Torio, 6, 05004, Ávila, Ávila, Spain

COLLISION REPAIR CENTER

MAPFRE AUTOMOCIÓN, S.A. C/ Euclides, 1, 28806, Alcalá de Henares, Madrid, Spain

COLLISION REPAIR CENTER

MAPFRE AUTOMOCIÓN, S.A. C/ Subida El Mayorazgo, 6, 38009, Sta. Cruz de Tenerife, Sta. Cruz de Tenerife, Spain

COLLISION REPAIR CENTER