many hands make light work: public collaborative text correction in australian historic newspapers....

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1 Many Hands Make Light Work” Many Hands Make Light Work” Public Collaborative OCR Text Public Collaborative OCR Text Correction Correction in Australian historic newspapers in Australian historic newspapers Full report at: Full report at: http://www.nla.gov.au/ndp/project_details/documents/ANDP_ http://www.nla.gov.au/ndp/project_details/documents/ANDP_ ManyHands.pdf ManyHands.pdf Rose Holley Rose Holley Manager - Australian Newspapers Digitisation Program Manager - Australian Newspapers Digitisation Program National Library of Australia National Library of Australia IMPACT Conference, Netherlands IMPACT Conference, Netherlands 6-7 April 2009 6-7 April 2009

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Page 1: Many Hands Make Light Work: Public Collaborative Text Correction in Australian Historic Newspapers. Keynote. April 2009

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““Many Hands Make Light Many Hands Make Light Work”Work”

Public Collaborative OCR Text CorrectionPublic Collaborative OCR Text Correctionin Australian historic newspapersin Australian historic newspapers

Full report at: Full report at: http://www.nla.gov.au/ndp/project_details/documents/ANDP_ManyHahttp://www.nla.gov.au/ndp/project_details/documents/ANDP_ManyHands.pdfnds.pdf

Rose HolleyRose HolleyManager - Australian Newspapers Digitisation ProgramManager - Australian Newspapers Digitisation Program

National Library of AustraliaNational Library of Australia

IMPACT Conference, NetherlandsIMPACT Conference, Netherlands6-7 April 20096-7 April 2009

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22http://www.nla.gov.au/ndp

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• Increase access to Australian newspapers Increase access to Australian newspapers

• Build a national service that will provide free Build a national service that will provide free online access from the first Australian online access from the first Australian newspaper published in 1803 through to the newspaper published in 1803 through to the end of 1954 end of 1954

• Key Features of the serviceKey Features of the service– Online accessOnline access– Freely availableFreely available– Full text searchableFull text searchable

ObjectivesObjectives

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National Program and National Program and ContentContent

• Initial focus on Initial focus on major titles from major titles from each state and each state and territoryterritory

• ‘‘Regional’ titles Regional’ titles being contributed being contributed by libraries 2009 by libraries 2009 onwardsonwards

• Coverage: Coverage: published published between 1803 – between 1803 – 19541954(out of copyright)(out of copyright)

West Australian

Northern Territory Times

Courier Mail

Advertiser

Sydney Morning Herald

Sydney Gazette

Argus

Mercury

Canberra Times

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OverviewOverview• Project started 2 years agoProject started 2 years ago• Digitise from microfilm (outsourced)Digitise from microfilm (outsourced)• 1.8 million pages scanned so far1.8 million pages scanned so far• Australian Newspapers beta released Australian Newspapers beta released

July 2008July 2008• 360,000 pages (3.5 million articles) 360,000 pages (3.5 million articles)

in betain beta• Will make 4 million pages (40 million Will make 4 million pages (40 million

articles) available to public by 2011.articles) available to public by 2011.

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Behind the scenes…Behind the scenes…1.1. Software developmentSoftware development

Newspapers Content Management SystemNewspapers Content Management System Quality Assurance modulesQuality Assurance modules Search and Delivery System Search and Delivery System

2.2. Infrastructure – storage Infrastructure – storage 63 TB63 TB

3.3. Digitisation (outsourced)Digitisation (outsourced) Scanning of microfilmScanning of microfilm OCR of articlesOCR of articles Additional processes (categorising, zoning, re-Additional processes (categorising, zoning, re-

keying)keying)4.4. Quality assurance of dataQuality assurance of data

Before acceptance/deliveryBefore acceptance/delivery

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The technical bitThe technical bit

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Development cycleDevelopment cycle

Search and Delivery SystemSearch and Delivery System

• 2007- Prototype (to state and territory 2007- Prototype (to state and territory libraries for feedback)libraries for feedback)

• 2008 – Beta (to public for feedback)2008 – Beta (to public for feedback)

• 2009 – Version 1 official launch 2009 – Version 1 official launch (planned)(planned)

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Home page of Home page of betabeta

http://ndpbeta.nla.gov.auhttp://ndpbeta.nla.gov.au

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Search words – December 2008

Search words Dec 2008Search words Dec 2008

www.wordle.net

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Search phrases Dec 2008Search phrases Dec 2008

www.wordle.net

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User interactionUser interaction

TagsTags

Comments (annotations)Comments (annotations)

Text correctionText correction

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To login or not to login?To login or not to login?

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Browse by page or searchBrowse by page or search

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Interaction at article levelInteraction at article level

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Add a tag ‘titanic sinking’Add a tag ‘titanic sinking’

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Add a commentAdd a comment

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OCR text on left for correctingOCR text on left for correcting

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After enhancementsAfter enhancements

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Tag cloud or tag fog??

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Most used tagMost used tag

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Tagging enables ‘marking Tagging enables ‘marking records’records’

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User profile pageUser profile page

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Text Correction – method 1Text Correction – method 1

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Text correction – method 2Text correction – method 2

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One article corrected by manyOne article corrected by many

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View all corrections on this View all corrections on this articlearticle

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Births, Deaths and Births, Deaths and MarriagesMarriages

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Many different users Many different users correct just the namescorrect just the names

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Comments 1.Comments 1.

Some users add further information about the content and people

mentioned in article

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Comments 2.Comments 2.

Some users add notes on the physical state of the image or difficulties they

are having with text correction.

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Sample of user activity Nov Sample of user activity Nov 0808

• Users seem to observe accidental mis-corrections of others within a short space of time and correct them.

• No vandalism of text has been observed to date

• Correctors help each other

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Text correction activityText correction activity

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Top text correctorsTop text correctors

• Over 6 month period Aug 08 – Jan 09Over 6 month period Aug 08 – Jan 09

• Total of 2 million lines and 100,000 Total of 2 million lines and 100,000 articlesarticles

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Big picture rankingsBig picture rankings

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Measuring improvementsMeasuring improvements

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““Who are the text correctors?”Who are the text correctors?”

Flickr: LucLeqay

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Why correct text?Why correct text?

1.1. Australian history -Australian history - Helping to Helping to provide accurate record (sometimes provide accurate record (sometimes linked to local history research)linked to local history research)

2.2. Family NamesFamily Names - Doing family - Doing family history and help others with names history and help others with names as they go by correctingas they go by correcting

3.3. Useful causeUseful cause and want to help and want to help Australian Australian community/Library/themselvescommunity/Library/themselves

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Motivating factorsMotivating factors

• Pleasure

• Short and long term goals

• Concentrating on outcomes

• Trust and Respect given

• The challenge

http://www.pickthebrain.com/blog/21-proven-motivation-tactics/

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Maintaining motivationMaintaining motivation

• Detailed instructionsDetailed instructions - If you want a specific - If you want a specific result, give us specific instructions. We will work result, give us specific instructions. We will work better when we know exactly what’s expected.better when we know exactly what’s expected.

• Team SpiritTeam Spirit - Create an online environment of - Create an online environment of camaraderie. We’ll work more effectively when camaraderie. We’ll work more effectively when we feel like part of team or virtual community. we feel like part of team or virtual community. We don’t want to let others down.We don’t want to let others down.

• Recognize achievementRecognize achievement - Make a point to - Make a point to recognize achievements one-on-one and also in recognize achievements one-on-one and also in group settings. We like to think we are being group settings. We like to think we are being noticed and are making a difference. Show us noticed and are making a difference. Show us how we fit into the big picture.how we fit into the big picture.

• Raising the barRaising the bar – – The more we do the more you The more we do the more you should expect us to do. We’ll do a lot more if you should expect us to do. We’ll do a lot more if you give us a lot more content. That would be our give us a lot more content. That would be our highest motivational factor. highest motivational factor.

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Profiles of top correctorsProfiles of top correctors

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Understanding Understanding genealogistsgenealogists

http://blog.epcrowe.com/2009/01/07/104-genealogy-things-done-to-do-not-going-therehttp://blog.epcrowe.com/2009/01/07/104-genealogy-things-done-to-do-not-going-there

Things they do: Things they do: • Learn new technology quickly to access relevant Learn new technology quickly to access relevant

resourcesresources• Perform random acts of genealogical kindness (e.g. Perform random acts of genealogical kindness (e.g.

marking up names for others)marking up names for others)• Regularly do indexing for Family Search Indexing or Regularly do indexing for Family Search Indexing or

other genealogy projects to help others.other genealogy projects to help others.• Do lots of social networking Do lots of social networking • Look for convict ancestors and long lost cousins in Look for convict ancestors and long lost cousins in

AustraliaAustralia

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Opinions of usersOpinions of users‘OCR text correction is great! I think I just found my new hobby!’

‘It’s looking like it will be very cool and the text fixing and tagging is quite addictive.’

‘An interesting way of using interested readers “labour”! I really like it.’

‘A wonderful tool - the amount of user control is very surprising but refreshing.’

‘I applaud the capability for readers to correct the text.’

http://www.nla.gov.au/ndp/project_details/documents/ANDP_TextCorrectionComments.pdf

http://www.nla.gov.au/ndp/project_details/documents/ANDP_PositiveFeedbackBetaDec2008.pdf

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Requests from usersRequests from users

• Improve text correction featureImprove text correction feature

• Advanced searching of layers of Advanced searching of layers of enhancements enhancements

• Communication mechanismCommunication mechanism

• User profiles User profiles

• More stats and where they are in big pictureMore stats and where they are in big picture

• Alerting to new contentAlerting to new content

• Guidelines for enhancement activitiesGuidelines for enhancement activities

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Tricky questionsTricky questions

How to improve the method and what should ‘power user mode’ be like?

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Notes and Tags – Associated Notes and Tags – Associated with..with..

Line, word…

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Lessons learntLessons learnt

• Engaging with users just as important as Engaging with users just as important as improving data quality (in opinion of users)improving data quality (in opinion of users)

• Giving users high level of trust results in Giving users high level of trust results in commitment and loyaltycommitment and loyalty

• ‘‘Correction’ implies deletion vs Correction’ implies deletion vs ‘Enhancement’ implies adding layers safely ‘Enhancement’ implies adding layers safely

• Big social impactBig social impact

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The powerThe power

"Don't under estimate the power of people "Don't under estimate the power of people who join together…. they can accomplish who join together…. they can accomplish amazing things,"amazing things,"

Barack Obama 19 Jan 2009 Speaking on community engagement and Barack Obama 19 Jan 2009 Speaking on community engagement and involvement and voluntary workinvolvement and voluntary work

Rose says:Rose says:

People want to work together to achieve People want to work together to achieve amazing things – we as librarians have amazing things – we as librarians have the power to give them both the data and the power to give them both the data and tools to do this - they will do the rest……tools to do this - they will do the rest……

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Future potential of text Future potential of text enhancementenhancement

• Could have hundreds of thousands of Could have hundreds of thousands of volunteers if publicizedvolunteers if publicized

• Could apply to other full text Could apply to other full text collectionscollections

• Could develop a global systemCould develop a global system

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5555Website: http://www.nla.gov.au/ndp