Crisis Intervention Services

Manitowoc County

Our County at a glance…• Manitowoc -- Home of the Great Spirit

• County Population: 84830

• City of Manitowoc Population: 34,670

• Rural Farming Communities

Local Farm, Mishicot

Crisis Services Provided

Daytime On-Call MH/AODA Services

Point Beach State Park, Two Rivers

Daytime Duties

The After Hours Program

Lake Michigan Jetty, Manitowoc

After Hours Duties

• Information and Referral

• Telephone consultation

• Mental health interventions for voluntary/involuntary hospitalizations

• AODA interventions for voluntary and involuntary detox. services

• Adult/Elderly protective services

• Child Protection and Juvenile Court

Staffing

• 3 Full Time Workers

• 1 Part Time Worker

• One worker is on during the hours the agency is closed

East Twin River, Maribel

Interesting After Hour Statistics

% of calls by type

Call Type 2003 2008

AODA 16% 11%

CPS 20% 19%

Juvenile Court 27% 28%

Mental Health 33% 36%

Other 4% 6%

Crisis Statistics

Call Statistics

After Hour Callso 2003 – 1148o 2004 – 1873o 2005 – 1740o 2006 – 2044o 2007 – 2699o 2008 – 2779

Comments

• Child Protection and Mental Health have the most incidents of in person contacts.

• Child Protection issues are the most time consuming. Then Mental Health and Juvenile Court.

• These numbers may not accurately reflect all calls-many situations involve multiple, informational type calls.

More Comments

• More “other calls” have been added over the years-fuel assistance, food resources, housing, LTS, etc.

• The increase in business is multi-fold – More calls, more paperwork, more serious in nature and more complex situations that cross categories.

Additional Responsibilities

Emergency Services Partnersof Manitowoc County

• A monthly meeting involving after-hours community service providers was started in 1986.

• The purpose of the meeting is to improve the quality of emergency adult and youth mental health and AODA crisis services through ongoing communication, coordination and collaboration between local crisis providers.

Emergency Services Partners

• County/City Law Enforcement Departments

• Manitowoc County Jail

• Hospitals

• Domestic Violence Center

• Private Mental Health Providers

• Human Services Crisis and Child Services

• Identify needs

• Review procedures

• Answer questions

• Address problems

• Plan training

• Monthly meetings at rotating locations

Questions…

West of the Lake Gardens, Manitowoc