1ST 6 MONTHLY REVIEWMANISH DEV

EMT Batch of 2010

EMT

EMT

Name: Manish Dev

Institute: IIM Lucknow

Majors: Marketing and Strategy

Prior Work Experience: 2 years HPCL, Mumbai Refinery as an Electrical Maintenance

Engineer

About Me

EMT

Current Assignment: IES-LS

Reporting to: Tavinder Pal Singh Arora

To create Systems and Processes for IES-LS

Project Deliverable

My First Project

EMTProject Scope

Understand the delivery chain of IES-

LS

Process & System Creation

Process and System Improvements

System and Quality Compliance

Financial analysis of IES-LS

To create Systems and Processes for IES-LS

EMTKey expectations

Understanding the delivery chain of

IES

Ground work on each

Improvements/Creation of processes &

Systems

Process and System

System check and compliance

Creation of New system

Ensure system compliance by all

Updation after checking system

compatibility

Analyze financial health

Analyze financial data

Identify problem areas

Recommendation on improvements

EMTProject Background

•Dependent on individual experience and capability

No defined Process

•Existing process not in tune with latest requirements

Errors in existing Process

•Less department initiatives which aim at team coherence

Gap in new team

initiatives

Need for Project

•No central repository and database

•In past team members worked as individuals

No existing

database

•No defined project guidelines for execution

•Variation in project reports and documentation

Variation in project execution

•Busy in day to day transaction

•See less value addition

Resistance to

adherence of existing

process

EMT

Financial Analysis

Point out problem areas

Analyze revenue/GM for Zones, projects, Products

Courseware

acquisitionTrainer

acquisition

Venue acquisition

Consistent Delivery

execution

EMT

Project standardizati

on

Process for starting a new

project

Product execution

standardization

Familiarization kit for new

Joinees

Product standardization

Application Rollout process

Team building: PRAGATiMonthly

newsletter

Creation of Online

assessment site

Improvements in

Tecknowpark budgetsheet

Other Initiatives

EMTProject contribution

Courseware

• Creation of a central courseware repository

• Courseware acquisition process

• Developed platform for Courseware sharing

Trainer

• Trainer acquisition process

• Trainer skill matrix• up-gradation

plan• Trainer

utilization• Creation of

Trainer Hub

Venue

• Venue acquisition process

• Creation of 3rd party vendor database

coursewaretrainer

EMTProject contribution

SharePointCentral

Repository

• Custodian of IES-LS SharePoint

• Access to all project details

• It contains• courseware

repository• PreSales• Formats/

Processes/Manuals/Chklist

• Interactive portal for Trainers and Employees

Financial analysisIES-LS

• Analyzed financial data for 2009-10

• Complete analysis• projects• zones &• products

• Highlighted pain areas

• Recommendations on improving business profitability

Process Standardization

• Project• Process Starting

New Project• Familiarization

kit for PC/PM• Product

• Application rollout process

sharepoint process

EMTProject contribution

System Compliance

• Compliance to SharePoint

• Adherence to created process, chklist and systems

• Weekly monitoring of projects files

System improvement

s• Changes in

Budget sheet (TeckNowpark)

• Assisted in creation of assessment site• Online

assessment test

• Online feedback forms

Other Initiative

• PRAGATi newsletter• Monthly IES

newsletter• Team

binding initiative

• Created designed and launched

• Studied Wipro-ESIC project execution and suggested improvement

Site

oct

EMTSignificance to Business

Projects executed based on individual experience

No tangible medium for

sharing experience, resources &

systems

Errors in existing systems

Lack of standardized

formats, chklist & process

BEFORE NOW

Project execution standardized

PRAGATi acts as a team binding

platformSharePoint

discussion forms

Fixed errors in existing system for enhanced performance

Emphasis by PC/PM on

standardization, quality &

adherence

RESULTS

•Better response time

•Repeat Business

•Repeat orders

•5% repeat business

Customer Satisfactio

n

•Approx 2% increase in GM

Increase in GM

EMTUnderstanding

delivery chain of IES-LS

Importance of streamlining systems

and Process

Importance of centralized

database(contacts/courseware/project

info)

Dependency process > people

Travel to different geographical

locations

Time enough-creation policies/processes but

not implementation/adher

ence across geographies

Adherence and implementation

across other locations

My Learning'sCould do better??