managing up - nia - nov. 2018 - final · 2018-11-27 · ÷ intp – the thinker: logic above all,...
TRANSCRIPT
![Page 1: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/1.jpg)
11/20/18
1
NATIONALINSULATIONASSOCIATIONNOVEMBER14,2018
PRESENTEDBY
JENNYRAELE ROUX
MANAGINGUP
MANAGEMENTCONSULTED
Comesayhello!
We’reexcitedtobe
here!
Haveaquestion?Comeask!
Finishemails/Insta-it’sano-techhour
Thankyoutoourhosts!
MCINTRO
MANAGEMENTCONSULTED
Ateamofex-consultantswhotraincompaniesandindividualsonmanagement,problemsolving,presentation,andpersuasion
BACKGROUND–JennyRae
MANAGEMENTCONSULTED
![Page 2: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/2.jpg)
11/20/18
2
HOWWEWORK
InteractiveGroupPresentations
IndividualCoaching
MANAGEMENTCONSULTED
WHOWEWORKWITH
MANAGEMENTCONSULTED
QUESTION
MANAGEMENTCONSULTED
Whatisonemanagementinsightthatwouldmakethisshorttraining
awinforyou?
![Page 3: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/3.jpg)
11/20/18
3
AGENDA
Understandingyourworld
Understandingtheirworld
Solution-orientedvs.Problem-oriented
ClearCommunication
MANAGEMENTCONSULTED
MANAGEMENTCONSULTED
Makeanhonestassessmentofyourstrengthsandweaknesses
UNDERSTANDINGYOURWORLD
QUESTION
MANAGEMENTCONSULTED
What%ofyourtimedoyouspendoperatingfromyourstrengths?
What%ofyourtimedoyouspendoperatingfromyourweaknesses?
![Page 4: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/4.jpg)
11/20/18
4
MANAGEMENTCONSULTED
Spend80%ofyourtimeonyourstrengths• Delegate,delegate,delegate
• Youdeliverbetterwork,andsetyourteam(andboss)upforsuccess
Don’tfocusmorethan20%oftimeonimprovingweaknesses.Managetothem• Deadlinedriven?Setupcalendarremindersandalerts
• Naturallyshy?Pushyourself
UNDERSTANDINGYOURSTRENGTHS
MANAGEMENTCONSULTED
TOOLS:MYERS-BRIGGSHIGHLEVEL
� QuickMyers-Briggs:16differentpersonalitytypes÷ Introvertvs.Extrovert¢ Whereyoudrawenergy
÷ Intuitive(N)vs.Sensing¢ Howyougatherinformation
÷ Feelingvs.Thinking¢ Howyouprocessinformation
÷ Perceivingvs.Judging¢ Howconcreteyouare
QUESTION
MANAGEMENTCONSULTED
Whatisonestrengthandoneweaknessyourpersonalitystylebringstoamanagementrole?
![Page 5: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/5.jpg)
11/20/18
5
MANAGEMENTCONSULTED
Puttingyourselfinyoursupervisor’sshoes
UNDERSTANDINGTHEIRWORLD
QUESTION
MANAGEMENTCONSULTED
Whatisonethingyou’veneverthoughtaboutoraskedyour
supervisorabout?
MANAGEMENTCONSULTED
TOOLSTORELATE:MYERS-BRIGGS
� Myers-Briggsassessment:16differentpersonalitytypes÷ ISTJ–TheInspector:Lovetradition,patience,hardwork,socialresponsibility÷ INFJ–TheCounselor:Visionary,idealist÷ INTJ–TheMastermind:Preferindependence;mostinterestedinideas÷ ENFJ–TheGiver:People-focused;highvalueforethics÷ ISTP–TheCraftsman:Logicalyetenthusiastic÷ ESFJ–TheProvider:Stereotypicalextrovert÷ INFP–TheIdealist:Quietandreserved;signsandsymbolshavemeaning÷ ESFP–ThePerformer:Lovelearningandthensharing÷ ENFP–TheChampion:Individualistic;hate“cookie-cutter”intheboxideas÷ ESTP–TheDoer:Leapbeforetheylook;actionoverideas÷ ESTJ–TheSupervisor:Organized,dedicated;happytobeapproachedforhelp÷ ENTJ–TheCommander:Quickdecision-maker;challengesareopportunities÷ INTP–TheThinker:Logicaboveall,yetvalueforcreativity÷ ISFJ–TheNurturer:Philanthropists,generous÷ ENTP–TheVisionary:Constantneedformentalstimulation÷ ISFP–TheComposer:Presenttakesprecedenceoverfuture
![Page 6: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/6.jpg)
11/20/18
6
DISCassessment StrengthsFinder
Enneagram
Takeaway:learnwhatmakesyour
supervisorexcited,andwhatmakesthemanxious
TOOLSTORELATE:ADDITIONAL
MANAGEMENTCONSULTED
Asksupervisortolunch(andpay)
Askthemfortheirtop3prioritiesoverthenext6
months
Now,you’reconnectingonapersonalANDprioritylevel
TACTICSTORELATE
MANAGEMENTCONSULTED
MANAGEMENTCONSULTED
Bringinggoodnewswiththebad
BECOMINGSOLUTION-ORIENTED
![Page 7: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/7.jpg)
11/20/18
7
Setaside1houraweekforforecasting(andstrategizingfor)potentialfuturehazards
AnessentialpartofManagingUp:seeingproblemsbeforetheyarise
Workhardtoidentifyproblemsnotjustinyourpurview,butyoursupervisor’spurviewaswell
MANAGEMENTCONSULTED
STEP1:IDENTIFYINGPROBLEMS
QUESTION
MANAGEMENTCONSULTED
Whatisoneproblemeitheryouoryourbusinessarefacinginthenext
3-6months?
ManymanagersstopatStep1
You’renot“ManagingUp”ifyouonlybringproblemstoyoursupervisor’sattention
Bring2potentialsolutionstoyoursupervisorwithanyproblem
Ifyoudon’thave2solutions,it’snottimetosharetheproblem
MANAGEMENTCONSULTED
STEP2:PROPOSINGSOLUTIONS
![Page 8: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/8.jpg)
11/20/18
8
QUESTION
MANAGEMENTCONSULTED
Whatare2potentialsolutionstotheproblemsyoujustmentioned?
CLEARCOMMUNICATION
Younevergetasecondchancetomakeafirstimpression
MANAGEMENTCONSULTED
CLEARCOMMUNICATIONINSIGHT
MANAGEMENTCONSULTED
Asalesstudyassigned55percentofperceptiontothespeaker'sbodylanguage,andanother38percenttothetoneandmusicoftheirvoice.Theyassignedonly7percentoftheircredibilityassessmenttothesalesperson'sactualwords.
![Page 9: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/9.jpg)
11/20/18
9
QUESTION
MANAGEMENTCONSULTED
Whichofthe3isyourbiggesthindrancetoclearcommunication:
Yourtiming?Yourtone?Yourwords?
MANAGEMENTCONSULTED
3STEREOTYPESTOAVOID
1. TheMouse• Doesn’tparticipate
unlessinvited• Reactive
communicator• Doesn’tpre-planfor
meetings• Doesn’tclarify
expectations
2. TheGhost• Doesn’tgettoknow
supportstaff• Missesface-time• Worksfromremote
locations• Assumesyou’ve
alreadyprovenyourself
3. TheCricket• Askstoomany
questions• Workswith
colleagueswhoaretoosenior,toosoon
• Doesn’ttakethejobseriouslyenough
QUESTION
MANAGEMENTCONSULTED
Whichstereotypeareyoumostlikelytobe?
Whichonebothersyouthemost?
![Page 10: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/10.jpg)
11/20/18
10
MANAGEMENTCONSULTED
Insaneworkethic
Strongcommunicator
Resourceful Teamfocused
“Iwilldowhateverittakestogetthejobdone.”Tactic:Showupearly,staylate
“Icommunicatefrequentlyand
clearly.”Tactic:Daily/weekly/
monthlyupdate
“Iloveresearchandknowwheretofindhelpfulinformation.”Tactic:Offersolutions
“Iamreadytodowhatisneededtomakethe
teamsuccessful.”Tactic:Semi-annual1:1
upward/downward
4TOPCONTRIBUTORSTYLETRAITS
USINGTHEPYRAMIDPRINCIPLETOEFFECTIVELYCOMMUNICATE
MANAGEMENTCONSULTED
WHATISTHEPYRAMIDPRINCIPLE?
MANAGEMENTCONSULTED
DevelopedbyBarbaraMinto40+yearsago
Tooltohelpwritemoreclearly
Pulledinformationoutothersdidn’tknowwasthere
Quicklybecame
linguafrancafortop
professionals
Shapetheinformationuntilit’s
crystalclear–thenpresent
![Page 11: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/11.jpg)
11/20/18
11
WHYISITAPYRAMID?
MANAGEMENTCONSULTED
Source:McKinsey
THEPRINCIPLESOFTHEPRINCIPLE
1.Answer(assertion)first
2.Contextinformscontent–knowyourenvironment
3.Summarizesupportingargumentsbriefly/directly
MANAGEMENTCONSULTED
HOWNOTTOUSETHEPYRAMIDPRINCIPLE
MANAGEMENTCONSULTED
I’mtryingtofigureoutwherethebestcityintheworldisforsushi
ThebestsushiI’ve
everhadisinLA
Icheckedoutsushi
restaurantsandthereare
somanygoodones!
OMG.Ilovesushi.
![Page 12: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/12.jpg)
11/20/18
12
IFSOMEONEISUSINGPYRAMIDPRINCIPLE…
MANAGEMENTCONSULTED
Startwithanassertion
Describehowtheysynthesizedtoget
toassertion(process)
Supportassertionwithdata
ThebestsushiintheworldisinLosAngeles
Iresearched16topcitiesandlookedatpricesandratingsof10+toprestaurants
LAsushihad1.2morestarsonaverageand4moreMichelinStars
thanothercities
KEYPYRAMIDPRINCIPLETAKEAWAYS
MANAGEMENTCONSULTED
Focusonthemostimportantthingsfirst
(timing)
Sharetherightmessageattherightlevel(tone)
Bethoughtfulaboutthewordsyouchose(words)
KEYSTOGOODUPWARDCOMMUNICATION
Understandingyourworld
Understandingtheirworld
Solution-orientedvs.Problem-oriented
ClearCommunication
MANAGEMENTCONSULTED
![Page 13: Managing Up - NIA - Nov. 2018 - FINAL · 2018-11-27 · ÷ INTP – The Thinker: Logic above all, yet value for creativity ÷ ISFJ – The Nurturer: Philanthropists, generous ÷ENTP](https://reader034.vdocuments.mx/reader034/viewer/2022042414/5f2ea98d4d525c68303f6659/html5/thumbnails/13.jpg)
11/20/18
13
HANGOUTWITHUS!
HTTPS://WWW.FACEBOOK.COM/MANAGEMENTCONSULTED
CHANNEL:MANAGEMENTCONSULTEDHTTPS://WWW.YOUTUBE.COM/USER/MCONSULTED
@MCONSULTED
PLUS.GOOGLE.COM/+MANAGEMENTCONSULTED/
MANAGEMENTCONSULTED