managing the delivery of a €20 million library building
TRANSCRIPT
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Internet Librarian International2013
Managing the design and delivery of a new 20 million euro library building: why excellence
and innovation matter
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Hugh Murphy and Mary Antonesa,Senior Librarians at National University of Ireland, Maynooth.
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€20 million or €20...
• The principles are the same• The lessons we learned can be applied for
anyone in almost any context..
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Session Overview
• Background• Research Methods• Metrics• Innovation • Managing Excellence• Communication• Staff • Conclusions
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National University of Ireland, Maynooth
• Library • 9,000 students • Humanities, Social Sciences, Theology and
Science and Engineering• 25 kms west of Dublin
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Background
• Existing Building in place since 1984• Limited flexibility • Too small • No longer fit for purpose • Approximately 10 years in planning• 20 million euro project
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Research methods used to gather data from library users
• Qualitative methods• Mixed methods– Quality Review • Focus groups• Interviews
– LibQual Survey– Faculty Presentations– Extensive Literature Review– Site Visits
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What did library users want?
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More plugs
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Green building
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More study spaces
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Eat and drink in the library
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Group Study
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Flexible learning spaces
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Traditional Services kept
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More computers For what?
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Innovation in the building
• Examples include:– Touch screen tables– Flat screen TVs for student use– Electronic white boards– Digital signage system
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Aims and reality - Managing excellence & innovation in:
• Collections• Prepare for death of print?• Prepare staff for death of print?!• Prominence to special collections• Ensure access to electronic
• Technology• Facilitate Electronic• Wi-Fi• Mobile
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Aims and reality - Managing excellence & innovation in:
Research
• Dedicated areas• Flexibility
Pedagogy
• Training rooms• Flexibility• Use the space to help teach and inform
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Communication
Users
StakeholdersStaff
Social MediaTraditional Channels
Formal CommitteesLibrarian Updates
Regular updatesRegular meetings
Consistent message
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Library website
With Chat box
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Staff
NEW BUILDING• Massive changes for staff!• New ways of working• Building gives us prominence• New building for our users
• Talk the talk
NEW STAFF STRUCTURE• Massive changes for staff!• New ways of working• Staff keep us prominent• Keep staff enthusiastic in
face of so much change
• Walk the walk
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BECAUSE ONE SIZEABLE CHANGE IS NEVER ENOUGH,
WE DECIDED TO CHANGE...
EVERYTHING...
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From this....
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....to this...
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Are we excellent?Existing Metrics
• Entry statistics• Usage – physical and electronic• Enquiries – roving down, desk up• Project planned to tie together book borrowing,
PC usage, library entries and consider how these impact on student experience
• Feedback• Can we trust our feedback?
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Conclusions
• Building worth the wait• Building needs motivated staff• Good space + good staff = good job!• New structure very necessary to help
everyone• Need more evidence• Need to use our instinct too• Principles involved are generally applicable
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Thank you
[email protected] Librarian, Collection Management Services
[email protected] Librarian, Learning, Teaching and Research
Development