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Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

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Page 1: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world           

Jeremy Upton, Collections Manager, St Andrews University Library

Page 2: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Introduction: the view of a service provider

Situation in St. Andrews: current experience and procedures

Marketing and delivery of content Impact of the electronic Consortia Agents

Page 3: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Introduction cont.Future developments Shared storage Statistics Institutional repositories/open access New models for purchasing content

Page 4: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Outcomes Understand what is currently involved with

delivering a service to a university community

What are the immediate concerns we are trying to address

What are the long term issues we want to influence

Page 5: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic worldSituation in St. AndrewsHow we select material How we order material How we review our purchases

Whole process influenced by need to follow good financial practice

Page 6: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

St. Andrews facts and figures

Currently 3000 subscriptions, access to 8000 titles (over 75% electronic)

Spend over £1 million on serial and e-resourcesKey schools over 90% budget on serialsTeam: Collections Manager, E-Resources Librarian,

Serials Team leader, 2.5 support staff

Page 7: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

How we select material Request from academic school Assess whether can be afforded from with

budget Confirm format: development of e-only

policy Back issue access

Page 8: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

How we order material Majority of our order via our subscription

agent, Swets Information Services Some direct with publishers Some via organisations e.g. membership

subscriptions Electronic more complex

Page 9: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

How we review our purchases Renewal notices once a year: make

academic staff engage List approved by School Estimate of inflation cost: always above RPI More complex with electronic

Page 10: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Marketing and delivery of content Through online catalogue Subscription to abstracting services Supporting information on web pages and

library publications Trying e-resource groups: introduce more

flexibility to academic methods of research

Page 11: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Impact of the Electronic Technology should make our lives easier and

open up more possibilities but…

Page 12: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Impact of electronic: how we select material

Workflow more complex: staff with licensing and negotiation skills must be involved

More choices, format and source Often require negotiation between

Schools/delay and indecision Central funding for all?

Page 13: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Electronic: how we order material Majority still via agent Some content purchased direct from

publishers, some via third party data provider

Lengthy negotiation to agree license terms (although much content through Nesli licenses)

Often e-content available individually and through a bundle: assessing of good value

VAT Backfiles

Page 14: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Electronic: Licenses Pricing usually based on JISC banding or FTE’s Can be over a number of years, variety of

pricing Definitions of who can access material Archival access If price based on existing subscriptions,

cancellation clauses NESLi2 license introducing some set criteria:

cancellations, levels of price increase, walk in access

Page 15: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Electronic: renewal Review although harder to keep track of

when renewals are due Statistical information can help May be need for renegotiation of terms in

license

Page 16: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Marketing and delivery

Recent footprint survey confirmed we no longer physically see science staff and students in the Library

Work harder to liaise with Schools in their work places

Ensure traditional research activity associated with can be replicated in virtual environment: current awareness

Try to integrate more to teaching and research programmes: GradSkills

Page 17: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Electronic: Marketing and delivery of content

Digital does offer new possibilities Shared, standard products leads to production

of shared standard metadata: economies of scale

Easier access to full text: Link Resolvers (will be in St. Andrews budget bid for 2006/7)

Easier searching information: Federated searching services, our reaction to Google

Better management of resources: E resource management systems

Page 18: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Electronic: accessibility On campus/off campus Walk in access ILL

St. Andrews using IP on campus, Athens/EZProxy for off campus

Page 19: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

ProductionTraditional delivery model clear who took responsibility for each stage of

process:Publication announced including number of issues PUBLISHERLibrary places order for subscriptionAGENTLibrary pays agentAGENTAgent pays publisherAGENTPublisher delivers issue to LibraryPUBLISHERLibrary catalogues materialLIBRARYJournal indexed in standard indexing publicationsABSTRACTING AND INDEXING SERVICESLibrary binds issues into volumes and stores back runs on shelvesLIBRARY

Page 20: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

ProductionNew model, much less clear who takes responsibility for each stage Publication announced including number of issues PUBLISHER (although Libraries much less sure if content has now been

delivered)Library places order for subscriptionAGENT/AGGREGATOR/PUBLISHERLibrary paysAGENT/AGGREGATOR/PUBLISHERAgent pays publisherAGENT/MAY NO LONGER HAPPEN, LIBRARY GOES DIRECT TO PUBLISHERPublisher delivers issue to LibraryPUBLISHER BUT COULD BE TO OWN WEB SITE, AGGREGATOR SITE, AGENT

SITE etcLibrary catalogues materialLIBRARY/MAY CHOOSE TO OUTSOURCE WORKJournal indexed in standard indexing publicationsABSTRACTING AND INDEXING SERVICES/GOOGLE/HARVESTERLibrary binds issues into volumes and stores back runs on shelvesLIBRARY/PUBLISHER/NATIONAL LIBRARY

Page 21: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Electronic: Convergence in the market place

Subscription agents LMS vendors MARC record providers

Subscription info. Subscription info. Subscription info.

Link resolvers Federated search engines E-resource management

Fundamental decision: who can provide the best data at the best price

Page 22: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

ConsortiaIn Scotland, purchasing of periodical

subscriptions in the large HE institutions via SNIPES (Scottish and Northern Irish Periodicals Consortia)

Running for 8 years Spend of over £10 million Pooling economic power to achieve best

price and service Changes between first and second tender:

more emphasis on service Consortia as basis for pooled e-resource

purchase: attempt in last tender to ask agents if they can take on this role

Page 23: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Agents Traditional role, one place for orders, simplify

process Use knowledge acquired through managing many

subscriptions to support individual customers Some leverage on price Doing parts of the process not handled well by

publishersFuture More emphasis on service e.g. introduction of new

technology Support Add on services becoming core : hosting, e-resource

management etc. but very competitive market Continuing to manage parts of the chain not done

well by publishers

Page 24: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Future developments: the issues currently on the agenda in St. Andrews

Shared storage New models for delivering content/best

models for St. Andrews Institutional repositories/open access

Page 25: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Shared storage Many libraries in UK reaching capacity Many print runs replaced by electronic

equivalents Need to redesign Library space to

accommodate new patterns of learning Lack of confidence in long term e-viability

and migration: may be helped by LOCKSS project

Research pooling: national government looking for best value for money

Page 26: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Shared storage cont. CASS in Scotland Joint BL/CURL discussions UK, CHEMS

consulting report

Some of the key issues: Numbers of copies Joint ownership Funding models Document delivery as key alternative to

physical holdings

Page 27: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

New models delivering content

Page 28: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Statistics Huge range available Still lack of clarity over best way to use

information Potential shift of power to Libraries Looking in St. Andrews to include usage

figures as part of renewal process Not easy to get full picture

COUNTER project

Page 29: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

New models for content All major publishers offering similar bundled

deals Market saturation? St. Andrews cannot

consider further purchases How to retain choice when above inflation

prices apply Long term, not viable

Author paysTimed releaseOpen access repository

Page 30: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Top 11 publishers for SNIPES consortium account for approx 80% of expenditure :

ElsevierTaylor & FrancisBlackwellsSpringerSageWileyAmerican Institute of PhysicsOxford University PressSweet & MaxwellNatureCambridge University Press

St. Andrews subscribes to 4 bundled deals

Page 31: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Institutional repositories/open accessKey issues: Libraries paying above inflation prices to buy back

content produced by own researchers: 5% price caps Current setup not working to improve the flow of

information, improve research, improve accessibility to research

Peer review process: vital to academic career progress

Technology will drive change, technology can deliver better ways to manage publication workflow

National deals/Scottish deals/Subject deals Research pooling: Physics & Chemistry

Page 32: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

Managing serials in the electronic world

Open access/institutional repositoryKey problems: Sustainable model Strength of branding Academic engagement Significant variation between disciplines Academic career progression: RAE

Page 33: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Open access/institutional repository: St. Andrews response

St. Andrews working with Edinburgh University to create institutional repository

Partner in IRI Scotland project Driven by RAE work, e-theses, institutional

accountability Can use repository for wide range of

activities Will link in to process

Page 34: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Open access/institutional repository: the problems

Software the easy part, engagement the tricky part Version control (SHERPA/Romeo list http://

www.sherpa.ac.uk/romeo.php) Encouraging academics to take more interest in

their outputs, more interest in the process: an enormous culture change which must be supported by institution

Academic primarily interested in their research: not interested in taking on new roles and responsibilities

Page 35: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Summary Understanding of current practice

Traditional serials management continuing Increasing move to electronic Developing new support services

Immediate concerns Purchasing models Limit of resources, inflation Best use of statistics

Long term issues Shared storage New models for content Institutional repositories/open access

Page 36: Managing serials in the electronic world Jeremy Upton, Collections Manager, St Andrews University Library

 Managing serials in the electronic world

Jeremy UptonCollections Manager, University of St.

[email protected]