managing donor expectations who ever said giving away free stuff would be easy
DESCRIPTION
Your Elevator Speech Before you can approach a donor, you have to understand your mission. World Vision’s GIK Division creates and enhances World Vision work by obtaining, processing and distributing high quality donated product that link corporations, volunteers, communities and churches with the poor worldwide.TRANSCRIPT
Managing Donor ExpectationsWho ever said giving away free stuff would be easy
Understanding Today's Donor
Smarter
More Involved
Asks the hard questions
Your Elevator Speech
Before you can approach a donor, you have to understand your mission.
World Vision’s GIK Division creates and enhances World Vision work by obtaining, processing and distributing high quality donated product that link corporations, volunteers, communities and churches with the poor worldwide.
Keys to Success
Develop a professional relationship with donor
Strengthen the connection with your end users to ensure proper use of GIK
Have best in class processes
Field-level GIK needs assessment & planning informed by Program Contact
National Office planning (Sector strategies)
Monitoring & evaluation of GIK use
Procurement of gifts-in-kindbased on field needs
GIK shipping & distribution
GIK Process
Stories and Pictures
Reporting
Product Description Pallets
8356 toys, school supplies 27.008357 school supplies, toys 65.008778 American Girl books 72.009093 plush toys 48.009187 books, cd's and plush toys 24.009189 form attic vents 119.009322 roofing shingles 51.009350 plush toys with books 48.00
Books 7.009428 Clothing 15 Trucks
Total Value: $13,981,863Total Donations: 12
FY Total $13,981,863
Total Procured: $13,981,863
05/23/2007 $468,000 domestically and international
internationallyinternationally
06/07/2007 $12,000,00006/06/2007 9421 $159,148
05/18/2007 $42,585 domestically04/27/2007 $279,650 domestically04/27/2007 $43,200 domestically04/12/2007 $72,000 domestically02/13/2007 $0 domestically11/16/2006 $648,078 domestically
RestrictionsGIK FY07
11/16/2006 $269,202
36587230Order Entered Don # Procured Revenue
GIK 0093 - Donor H istoryDonations in this Fiscal YTD
Party ID Donor Name: ABC Corporation
Questions for meBefore we break up into small groups, do you have any questions?
Small Group DiscussionBreak into groups of five to seven. Make sure each group has some experts and newbie's.
Questions1. Do you find it harder to work with donors or the field?
Why?2. What reports do share with donors3. How do you handle difficult donors, suggestions for
improving this process4. Who are your recipients? How do you ensure they can
meet your donors expectations?