Managing Challenging Conversations: A Professional Development Opportunity for Jewish Community Managers and Staff

Each day, Jewish community professionals bring to their work a passion for Jewish values and a commitment to enhance the Jewish community. As a Jewish community professional, however, you and your staff are likely to encounter difficult situations on the job, either with members, lay-leaders, co-workers, donors or clients. Some of these situations may involve issues surrounding Israel and the Israeli-Palestinian relationship or other equally charged topics.

In these 4-hour workshops, one for managers and one for staff, participants will learn how to deal with the most challenging conversations faced by Jewish community professionals in order to avoid the mismanagement of stressful situations. Through skills building and practice sessions, participants will learn to apply cutting edge communications techniques to de-escalate tough encounters so your agency stays on track when sensitive issues arise.

Executive Briefing for Agency Executive Directors: Thursday, June 23, 6:00pm–7:30pm Morning Track for Managers: Wednesday, July 20, 8am–12noonAfternoon Track for Staff: Wednesday July 20, 1:00pm–5:00pm

Location: Jewish Community Federation, 121 Steuart Street, Koret Boardroom (2nd floor)

This professional development opportunity is free, but space is limited and advance registration is required. Contact Randi Fields @ rdfields@jcrc.org to register or for further information.

This program is part of the Year of Civil discourse (YCD), a joint project of the Jewish Community Relations Council and the Jewish Community Federation, in close partnership with the Northern California board of Rabbis and the Jewish Federation of the East Bay. www.jcrc.org/ycd.htm