management pocketbooks
DESCRIPTION
Products CatalogueTRANSCRIPT
Products 1-90 of 90
The 360 Degree Feedback Pocketbook (01)
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Price: $14.95
Item #: PBK-360D - A pocket-sized book of tips, tools and techniques on how to introduce, develop, facilitate and participate in a 360 degree personal development review process. [more info...]
The Absence Management Pocketbook (02)
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Price: $14.95
Item #: PBK-ABMG - The Absence Management Pocketbook examines why people take time off and what caring, committed and professional managers can reasonably do about it. [more info...]
The Appraisals Pocketbook (03)
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Price: $14.95
Item #: PBK-APPR - A goals oriented personal development approach to performance appraisal and performance management.
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The Assertiveness Pocketbook (04)
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Price: $14.95
Item #: PBK-ASSE - A pocket-sized book of tips, tools, and techniques for those who want to set their own agendas and take control or their own lives. [more info...]
The Balance Sheet Pocketbook (05)
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Price: $14.95
Item #: PBK-BALS - A pocket-sized book for managers and others that explains profit and loss reports, balance sheets and the way money works within business. [more info...]
The Business Planning Pocketbook (06)
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Price: $14.95
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Item #: PBK-BUPL - A pocket-sized book of tips, tools and techniques for all those who need to understand the components of a business plan. [more info...]
The Business Writing Pocketbook (07)
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Price: $14.95
Item #: PBK-BUWR - A pocket-sized book of tips and techniques for all those who want their written messages to be clearly understood and acted upon. [more info...]
The C.R.M. Pocketbook (08)
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Price: $14.95
Item #: PBK-CRM - A pocket-sized book of tips for those involved in setting corporate strategy and acquiring, developing, valuing and managing customers and customer relationships effectively. [more info...]
The Call Centre Customer Care Pocketbook (09)
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Price: $14.95
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Item #: PBK-CALL - A pocket-sized book of tips and tools to help dot.com companies, call centers and other "remote" supplies build customer relationships that endure. [more info...]
The Career Transition Pocketbook (10)
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Price: $14.95
Item #: PBK-CART - A pocket-sized book of tips, tools and techniques to successfully manage career changes. [more info...]
The Coaching Pocketbook (11)
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Price: $14.95
Item #: PBK-COAC - A pocket-sized book of tips and techniques on how to coach others to achieve outstanding performance. [more info...]
The Communicator's Pocketbook (12)
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Price: $14.95
Item #: PBK-COMM - A pocketful of tips and techniques to make you more aware of your communication style and how to improve it. [more info...]
The Competencies Pocketbook (13)
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Price: $14.95
Item #: PBK-COMP - For managers and team members, a pocket-sized book of tips and techniques on how to use competencies to imporve individual and corporate performance. [more info...]
The Creative Manager's Pocketbook (14)
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Price: $14.95
Item #: PBK-CREA - A pocket-sized book of tools, tests and techniques for managers and professionals for whom creativity means business survival and personal growth. [more info...]
The Cross-cultural Business Pocketbook (15)
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Price: $14.95
Item #: PBK-CRCUL - A pocketful of tips, tools and techniques for anyone working or doing business abroad. [more info...]
The Customer Service Pocketbook (16)
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Price: $14.95
Item #: PBK-CSVC - A pocket-sized book of tools, tips and techniques for everyone in sales, after-care, reception, administration and on the board who directly or indirectly contributes to customer service. [more info...]
The Decision-making Pocketbook (17)
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Price: $14.95
Item #: PBK-DECI - A pocketful of tips, tools and techniques to make balanced choices that address needs and the real issues, and that minimise risks and add value in the decision-making process. [more info...]
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The Delegation Pocketbook (18)
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Price: $14.95
Item #: PBK-DELE - A pocket-sized book of tips, tools and techniques on how to delegate successfully - an approach that saves time, improves results and increases job satisfaction. [more info...]
The Developing People Pocketbook (19)
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Price: $14.95
Item #: PBK-DEVP - A pocketful of ideas, tips and techniquest to help managers identify staff development needs and bring about successful learning. [more info...]
The Diversity Pocketbook (20)
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Price: $14.95
Item #: PBK-DIVR - A pocket-sized book of tips and techniques on harnessing the power of diversity to
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maximize team performance and add organizational value. [more info...]
The Emotional Intelligence Pocketbook (21)
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Price: $14.95
Item #: PBK-EMOI - A pocket-sized book of tips, tools and techniques to imporve your emotional awareness and your ability to manage feelings - yours and those around you. [more info...]
The Employment Law Pocketbook (22)
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Price: $14.95
Item #: PBK-EMPL - This new, updated edition of The Employment Law Pocketbook, published in summer 2006, provides managers and HR professionals with a quick and ready grasp of employment law. [more info...]
The Empowerment Pocketbook (23)
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Price: $14.95
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Item #: PBK-EMPO - A pocketful of tips, techniques and tools on how to create an empowerment culture that benefits both the organization and the individual. [more info...]
The Energy and Well-Being Pocketbook (24)
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Price: $14.95
Item #: PBK-ENRG - A pocket-sized book of tips, tools and techniques to boost your energy, drive and enthusiasm at work. [more info...]
The Facilitator's Pocketbook (25)
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Price: $14.95
Item #: PBK-FACL - A pocket-sized book of tips, tools and techniques for all those who are challenged to bring the best our of people in meetings, teambuilding sessions, project work, problem-solving groups and training events [more info...]
The Flexible Workplace Pocketbook (26)
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Price: $14.95
Item #: PBK-FLEX - A pocket-sized book of tips, tools and techniques on how to choose, implement, support and evaluate flexible work practices. [more info...]
The Handling Complaints Pocketbook (27)
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Price: $14.95
Item #: PBK-HCOMP - A pocket-sized book of tips, tools and techniques to develop a complaint strategy and turn complaintants into loyal customers. [more info...]
The Icebreakers Pocketbook (28)
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Price: $14.95
Item #: PBK-ICEB - A pocketful of icebreakers and scene setters to add impact and interest to your training workshops. [more info...]
The Impact and Presence Pocketbook (29)
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Price: $14.95
Item #: PBK-IMPR - A pocket-sized book of tips, tools and techniques on how to build leadership presence and achieve impact. [more info...]
The Improving Efficiency Pocketbook (30)
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Price: $14.95
Item #: PBK-IMEF - A pocket-sized book of tips, tools and techniques for understanding business operations and how to improve efficiency in them. [more info...]
The Improving Profitability Pocketbook (31)
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Price: $14.95
Item #: PBK-IMPRO - A pocket-sized book of tips, tools and techniques for improving profitability. [more info...]
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The Induction Pocketbook (32)
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Price: $14.95
Item #: PBK-INDU - A pocket-sized book of tips on introducing an induction program that increases motivation and productivity and creates a strong sense of belonging. [more info...]
The Influencing Pocketbook (33)
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Price: $14.95
Item #: PBK-INFL - A pocket-sized book of tips, tools and techniques on how to establish rapport, deal with different personalities, handle resistance and crucially, get a decision. [more info...]
The International Trade Pocketbook (34)
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Price: $14.95
Item #: PBK-INTN - A pocket-sized book of tips, techniques and essential information for all those
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involved in selling their products abroad. [more info...]
The Interviewer's Pocketbook (35)
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Price: $14.95
Item #: PBK-INTV - A pocket-sized book of tools, tips and techniques for all those who conduct selection, appraisal, discipline, counseling and fact-finding interviews. [more info...]
The IT Trainers Pocketbook (36)
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Price: $14.95
Item #: PBK-ITTR - A pocketful of tips, tools and techniques that will encourage more creative, learner-centered training in information technology. [more info...]
The Key Account Manager's Pocketbook (37)
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Price: $14.95
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Item #: PBK-KEYA - A pocket-sized book of tips, techniques and tools for those who want to keep and develop business with important customers. [more info...]
The Leadership Pocketbook (38)
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Price: $14.95
Item #: PBK-LDRS - A pocket-sized book of tips and techniques for leaders at all levels - strategic, organizational and team level - on how to inspire, influence, deal with change and achieve objectives. [more info...]
The Learner's Pocketbook (39)
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Price: $14.95
Item #: PBK-LEARN - A pocketful of tips, tools and accelerated learning technicques to help anyone involved in the learning process to get the most from it. [more info...]
The Manager's Pocketbook (40)
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Item #: PBK-MANG - A pocket-sized book of tools, tips and techniques for team leaders, supervisors and people managers at all levels of the organization. [more info...]
The Managing Budgets Pocketbook (41)
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Price: $14.95
Item #: PBK-BUDG - A pocketful of advice and practical tips on financial planning and on preparing and managing budgets. [more info...]
The Managing Cashflow Pocketbook (42)
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Price: $14.95
Item #: PBK-CASH - A pocket-sized book of practical advice on how to manage and improve the flow of cash into and out of your business. [more info...]
The Managing Change Pocketbook (43)
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Price: $14.95
Item #: PBK-CHGE - A pocket-sized book for those managing change and those undergoing change, featuring a concise description of the change process, its provlems and the solutions. [more info...]
The Managing Difficult Participants Pocketbook (44)
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Price: $14.95
Item #: PBK-DPART - A pocketful of tips on how to handle challenges at training courses and meetings. [more info...]
The Managing Recruitment Pocketbook (45)
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Price: $14.95
Item #: PBK-RECR - A pocket-sized book of tips, tools and techniques on recruiting successful people through a properly planned and implemented recruitment strategy. [more info...]
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The Managing Upwards Pocketbook (46)
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Price: $14.95
Item #: PBK-UPWD - A pocket-sized book of tips, techniques and tools to help you enjoy a good working relationship with your boss and other senior people. [more info...]
The Managing Your Appraisal Pocketbook (47)
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Price: $14.95
Item #: PBK-APRA - A pocket-sized book of tips and techniques for appraisees on how to prepare for and get the best from appraisals. [more info...]
The Marketing Pocketbook (48)
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Price: $14.95
Item #: PBK-MKTG - A pocket-sized book of tips, techniques and tools for all those involved in the
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marketing process - reasearch, strategy, planning and tactics. [more info...]
The Meetings Pocketbook (49)
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Price: $14.95
Item #: PBK-MEET - A pocketful of tips and techniques to help organizers and participants make their meetings succeed. [more info...]
The Mentoring Pocketbook (50)
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Price: $14.95
Item #: PBK-MENT - A pocket-sized book for mentors and mentees, a pocketful of tips and techniques to maximize the benefits of this highly effective human resource development process. [more info...]
The Motivation Pocketbook (51)
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Price: $14.95
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Item #: PBK-MOTI - A pocketful of tips, tools and techniques for all managers who want to understand human nature, and what motivates others to give their best. [more info...]
The Negotiator's Pocketbook (52)
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Price: $14.95
Item #: PBK-NEGO - A pocketful of tips, techniques and tactics to help you negotiate the best deal. [more info...]
The Networking Pocketbook (53)
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Price: $14.95
Item #: PBK-NETW - A pocket-sized book full of tips, tools and techniques to build and maintain successful relationships that will enhance your professional and private life. [more info...]
The NLP Pocketbook (54)
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Price: $14.95
Item #: PBK-NLP - A pocketful of neuro-linguistic programming tips to help you succeed and make a positive difference to your life. [more info...]
The Openers and Closers Pocketbook (55)
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Price: $14.95
Item #: PBK-OPCL - A pocketful of themed activities to give your training workshops effective and memorable beginnings and endings. [more info...]
The People Manager's Pocketbook (56)
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Price: $14.95
Item #: PBK-PEOP - A pocket-sized book of practical ideas for dealing with management and supervisory situations. [more info...]
The Performance Management Pocketbook (57)
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Price: $14.95
Item #: PBK-PERF - A pocket-sized book of tips, tools and techniques that will enable individuals, teams and organizations to excel. [more info...]
The Personal Success Pocketbook (58)
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Price: $14.95
Item #: PBK-PSUC - A pocket-sized book of tips, tools and techniques to help you give your life direction, achieve your personal definition of success and enrich your life. [more info...]
The Positive Mental Attitude Pocketbook (59)
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Price: $14.95
Item #: PBK-POSM - A mental toolbox of tips and techniques to release your potenital and put new opportunities within reach. [more info...]
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The Presentations Pocketbook (60)
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Price: $14.95
Item #: PBK-PRES - A pocket-sized book of tips, tools and techniques for making presentations at meetings and conferences of all kinds. [more info...]
The Problem Behaviour Pocketbook (61)
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Price: $14.95
Item #: PBK-PROB - A pocket-sized book of tips, tools and techniques to tackle common behavioral problems in the workplace. [more info...]
The Problem Solving Pocketbook (62)
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Price: $14.95
Item #: PBK-PRSO - a pocket-sized book of tips, tools and techniques that will open your mind to new
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ideas and help you develop creative solutions. [more info...]
The Project Management Pocketbook (63)
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Price: $14.95
Item #: PBK-PROJ - A pocket-sized book containing is a step-by-step guide to managing a project through to completion. [more info...]
The Psychometric Testing Pocketbook (64)
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Price: $14.95
Item #: PBK-PSYCH - a pocket-sized book of tips, tools and techniques on how workplace testing can contribute postively to recruitment and HR, and to individual and team development. [more info...]
The Resolving Conflict Pocketbook (65)
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Price: $14.95
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Item #: PBK-RCON - A pocket-sized book of tips and techniques to identify and understand the different causes of conflit - between individuals and within teams - and how to reach a positive resolution. [more info...]
The Reward Pocketbook (66)
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Price: $14.95
Item #: PBK-REWD - A pocketful of tips, tools and techniques on how to reward employees and build loyalty, motivation and productivity. [more info...]
The Sales Excellence Pocketbook (67)
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Price: $14.95
Item #: PBK-SALE - A pocket-sized book of tips, techniques and tools to make the difference between a "no" and a "yes" response to your selling [more info...]
The Salesperson's Pocketbook (68)
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Item #: PBK-SALP - A pocket-sized book of tools, tips and techniques for sales people, sales managers, customer support staff, trainers and all those in direct business development. [more info...]
The Self-managed Development Pocketbook (69)
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Price: $14.95
Item #: PBK-SMDV - A pocketful of tips, techniques and tools to further your development and put you in charge of your career and your life. [more info...]
The Starting in Management Pocketbook (70)
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Price: $14.95
Item #: PBK-SMGT - A pocket-sized book of tips, tools and techniques to give new managers added confidence and lay the foundations for future success. [more info...]
The Strategy Pocketbook (71)
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Price: $14.95
Item #: PBK-STRA - A pocket-sized book containing a clear and concise introduction to strategy with tips and techniques for formulating and developing a strategic plan. [more info...]
The Stress Pocketbook (72)
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Price: $14.95
Item #: PBK-STRES - A pocket-sized book of tips and techniques on how to manage pressure and use stress positively. [more info...]
The Succeeding at Interviews Pocketbook (73)
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Price: $14.95
Item #: PBK-SUIN - A pocket-sized book of tips, tools and techniques to give you confidence in preparing for interviews and assessment centers. [more info...]
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The Talent Management Pocketbook (74)
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Price: $14.95
Item #: PBK-TALE - A pocket-sized book of tips, tools and techniques to help you attract, blend and bring out the best in taleneted people so your organization thrives. [more info...]
The Teambuilding Activities Pocketbook (75)
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Price: $14.95
Item #: PBK-TMBL - A pocket-sized book of practical and easy-to-use activities for managers and team leaders, to shape and inspire your teams. [more info...]
The Teamworking Pocketbook (76)
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Price: $14.95
Item #: PBK-TMWK - A pocket-sized book of tips, techniques and tools for all those involved in making
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teams come alive. [more info...]
The Telephone Skills Pocketbook (77)
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Price: $14.95
Item #: PBK-TELSK - A pocket-sized book of tips and techniques on how to profit by becoming a telephone "super-user" [more info...]
The Telesales Pocketbook (78)
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Price: $14.95
Item #: PBK-TELSA - A pocketful of vital tips and techniques for every member of the telesales team. [more info...]
The Thinker's Pocketbook (79)
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Price: $14.95
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Item #: PBK-THNK - A pocket-book of tips, techniques and tools to expand your portfolio of thinking skills and improve your mental agility. [more info...]
The Time Management Pocketbook (80)
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Price: $14.95
Item #: PBK-TIME - A pocket-sized book of tips, techniques and tools for those who want to make effective use of their business time. [more info...]
The Trainer Standards Pocketbook (81)
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Price: $14.95
Item #: PBK-TRST - A pocketful of precise measurable performance standards for professional trainers, instructors and facilitators. [more info...]
The Trainer's Blue Pocketfile of Activities (82)
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Price: $50.00
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Item #: PBK-TRBL - A pocketful of powerful and persuasive activities for teambuilding and people skills development plus icebreakers, energizers, spot-checks, and universal exercise design for all types of learning events. [more info...]
The Trainer's Green Pocketfile of Activities (83)
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Price: $50.00
Item #: PBK-TRGR - A pocketful of powerful and persuasive activities for teambuilding and people skills development plus icebreakers, energizers, spot-checks, and universal exercise design for all types of learning events. [more info...]
The Trainer's Pocketbook (84)
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Price: $14.95
Item #: PBK-TRNR - A must-have pocket-sized book for trainers containing tips, techniques and tools for trainers, instructors, teachers and group leaders. [more info...]
The Trainer's Red Pocketfile of Activities (85)
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Price: $50.00
Item #: PBK-TRRD - A pocketful of powerful and persuasive activities for teambuilding and people skills development plus icebreakers, energizers, spot-checks, and universal exercise design for all types of learning events. [more info...]
The Training Evaluation Pocketbook (86)
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Price: $14.95
Item #: PBK-TREV - A pocketful of tips, tools and techniques on how to measure the impact of training. [more info...]
The Training Needs Analysis Pocketbook (87)
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Price: $14.95
Item #: PBK-TRNA - A pocketful of tips, tools and techniques for training professionals - to ensure that people development solutions are tied to their organization's strategic plans and objectives. [more info...]
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The Virtual Teams Pocketbook (88)
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Price: $14.95
Item #: PBK-VIRT - A pocket-sized book of tips and tools on leading a successful, motivated team of people who mostly work apart. [more info...]
The Vocal Skills Pocketbook (89)
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Price: $14.95
Item #: PBK-VOCS - A pocket-sized book of tips, tools and techniques for developing a confident, authoritative and vital voice in a range of speaking situations. [more info...]
The Workplace Politics Pocketbook (90)
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Price: $14.95
Item #: PBK-WKPO - A pocket-sized book of tips, tools and techniqes for improving your political
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