management information system mcqs

964
 LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Qu esti on Follo wi ng ar e Ob ject- or ient ed langua ges Correct Answer Object-based Programming Languages , Object-oriented Programming Languages You r Answ er Object-o rient ed Programming Languages Select The Blank Qu estion _ sy st em is ri gi d and no t amen able to ch an ge. Corr ect An swer Close Yo ur Answer Deter min ist ic Select The Blank Quest ion In the hie rar chica l mod el wit hin eac h recor d data ele men ts are organized into pieces of records called________. Correct Answer segments Yo ur An swer segments Multiple Choice Single Answer Qu estion Internet connecti on s sh ould be pr otec ted by Correct Answer firewall Yo ur An swer fi rewa ll Multiple Choice Multiple Answer Quest ion So me of the policies / measures tha t needs to be ad dre sse d in case of avoiding internal security threats are Correct Answer passwords , special priv ilege IDs , authorization levels You r Answ er special privilege IDs , auth orization levels Multiple Choice Single Answer Ques t io n MIS al ways refers to Correct Answ er Compute r system and man ual system. You r Answ er Comp ute r syst em and man ual syst em. Multiple Choice Single Answer Qu esti on Th ink gl ob al ly and Ac t loca lly ' is a key to successf ul implementation to one of the following;

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    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    Multiple Choice Multiple AnswerQuestion Following are Object-oriented languages

    Correct Answer Object-based Programming Languages , Object-orientedProgramming Languages

    Your Answer Object-oriented Programming Languages

    Select The BlankQuestion _______ system is rigid and not amenable to change.

    Correct Answer Close

    Your Answer Deterministic

    Select The BlankQuestion In the hierarchical model within each record data elements are

    organized into pieces of records called________.Correct Answer segments

    Your Answer segments

    Multiple Choice Single Answer

    Question Internet connections should be protected by

    Correct Answer firewall

    Your Answer firewall

    Multiple Choice Multiple AnswerQuestion Some of the policies / measures that needs to be addressed in

    case of avoiding internal security threats areCorrect Answer passwords , special privilege IDs , authorization levels

    Your Answer special privilege IDs , authorization levels

    Multiple Choice Single AnswerQuestion MIS always refers to

    Correct Answer Computer system and manual system.

    Your Answer Computer system and manual system.

    Multiple Choice Single AnswerQuestion Think globally and Act locally' is a key to successful

    implementation to one of the following;

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    Question

    The increased business complexities could be attributed to

    technological changes , explosion of information , research and development

    Information is a resource because

    it is scarce , it has cost , it has alternate uses

    Data and storage instructions are stored for temporary period till processing is completed here

    primary storage

    The business organization is normally designed in a

    pyramid structure

    MIS as a function should be flexible enough to respond to

    changing environment

    A combination of human and computer based resources which result in collection and use of data for purpose of

    efficient management and business planning

    marketing information system

    Manufacturing as a functional sub - system will have the following functions

    Cost control analysis. , Sales forecasts. , Sales planning.

    FAV is the short form of

    Fixed Asset Voucher.

    Fixed Asset Voucher.

    One of the following is a required field in the Debit note

    Inward Freight.

    Inward Freight.

    Following are the types of Payment GenerationVoucher Generation , Bank Payment Voucher Generation

    Voucher Generation , Bank Payment Voucher Generation

    The user department sends the indent directly to the purchase department.

    FALSE

    The ________ gives Transaction details to Account Payable System

    Journal

    One of the following is the front end application in hospital industry

    patient database , linked database , medical case history database

    The returns in the manufacturing sector are immediate as compared to the service sector.

    FALSE

    The choice of technology makes a significant difference in the service quality to the customer.

    TRUE

    The computer hardware consists of

    Central processing unit. , Primary and secondary storage.

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    Some of the input devices are as under

    Touch screen. , Computer mouse. , Keyboard.

    Hard disk is a primary storage unit.

    FALSE

    The second generation of computers used integrated circuits/chips.

    FALSE

    The following principle of decision making technique refers to taking a number of decisions based on its own logic

    Logic and intuition.

    BSP is the short form of

    Business Systems Planning.

    Decisions could be divided into following two categories

    Programmed. , Non programmed.

    The techniques used for non programmed decisions are

    Judgment. , Intuition. , Business acumen.

    Decision trees could be represented in different ways such as

    Bottom to top. , Left to right. , Top to bottom.

    End - Means analysis is a technique used for determining information requirement of the organization at

    department or individual mangers level.

    TRUE

    The science of communication and control is known as ________.

    Cybernetic.

    Objects can communicate with each other through

    Functions

    Conversion is possible only after the following procedures are complete

    Testing , File building , User training

    In OOP inheritance refers to the ability to take more than one form.

    FALSE

    Executive Support System

    Is a non-flexible system

    Some of the tools of Expert Systems are

    WAX , Expert Ease

    EIS facilitates access from many places. This is________characteristic.

    User-Interface

    EIS enables to address adhoc queries. This is its________characteristic.

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    capability

    EIS provides access to historical data. This is its________.

    capability

    Criticism free idea generation is a factor of________.

    GDSS

    The information contained in the data dictionary is

    Name of data item. , Source of data. , Keyword

    Database is pivotal to________.

    MIS

    Discovering unknown associates is result of one of the following:

    Data Mining

    Structure of data inside the data warehouse consists of one of the following:Current detail data

    Data Mining is information ________ tool.

    Analysis

    Data Mining is also known as ________ database.

    Knowledge Discovery

    Unauthorized reading of data comes under one of the following:

    Information Breach

    DSS provides with

    raw data and status access , general analysis capabilities , representation models

    ________ is a ________ of data organized to service many users at the same time.

    Database

    collection

    Both IT and business units must be involved in the data warehouse project for its success

    TRUE

    The rules that govern how a network is setup is called its

    Topology

    BSPBusiness Systems Planning

    Some of the major components that composes DSS are

    hardware , user system interface , database and its management

    Information requirement within organization are

    different

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    This OS can provide mainframe-like computer power for new applications with massive memory and file

    Windows NT

    Data Mining

    all of the above

    EIS /ESS cannot utilize hypertext and hypermediaFALSE

    It is the non-trivial extraction of implicit, previously unknown and potentially useful information from the data

    options b and c

    ________ consists of ________, which enable end-users and programmers to extract data from database.

    DML

    commands

    The ________ decides which computer resource will be used, which programs will be run and the ________ in

    which activities will take place.

    operating systemsequence

    ________ competition has increased ________ and these standards are not static.

    Global

    performance standards

    IDs that have not been used in a predefined period of time should be disabled

    TRUE

    The different types of models used by DSS are

    Operations research model , Behavioral model , Management science model

    ________provides a generalized computing and telecommunications capacity that can be applied to a changing

    EIS

    MIS need not be compatible with the organizations structure and culture.

    FALSE

    EIS facilitates aggregated and context data. This is its________.

    benefit

    The control system should be definite and determinable. This is done under one of the following:

    Objective.

    The________are interactive information systems that rely on an integrated set of user friendly hardware and

    DSS

    One of the following is the decision tool that helps in summarizing the interactions of various alternative actions of

    Pay off matrix.

    Expert systems lack human self-awareness and self analysis tool.

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    TRUE

    EIS enables to address adhoc queries. This is its________characteristic.

    capability

    Characteristics of GDSS are as follows

    Automated record keeping , Parallel communication , Anonymous inputs

    The________is the component of communication to which information is transferred

    Receiver

    The primary goal of one of the following system is to obtain data from a variety of sources, integrate and

    aggregate the data and display results

    ESS

    Data Warehousing is seen as a Data Arrangement technology adopting one of the following:

    Up-date approach

    The Competitor Master Entry Screen consists of ________.Brand Name

    Data Mining is information ________ tool.

    Analysis

    Decisions could be divided into following two categories

    Programmed. , Non programmed.

    The product assurance discipline of the discipline triangle will include

    quality assurance , test and evaluation , configuration management

    Classes are user defined data types.TRUE

    Data warehouse is organized according to application.

    FALSE

    The IDE was developed by GE under the leadership of Charles Babbage.

    FALSE

    A data warehouse typically starts with one of the following type of database

    Very large

    Trained facilitator is a________of GDSS.Component

    AI is the short form of

    Artificial Intelligence.

    One of the following consumes shelf space, has a shelf life and has a physical unit of measure

    product

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    The characteristics of EIS / ESS are

    Information characteristics , User-interface / orientation characteristics , Managerial executive characteristics

    Criticism free idea generation is a factor of________.

    GDSS

    Select, train and ________ the employees to work for the customers is a principle stated by Tom Peters in "TheEmpower

    The strategy formulation and implementation depends a lot on the information on

    socio-economic changes , new demands arising out of these changes , changing technology

    The software quality capabilities ensure that software is:

    reliable , doing what it is supposed to do , doing efficiently

    Data dictionary is the 3rd component of the DBMS.

    TRUE

    One of the following sub-systems of the dialogue management component of the DSS programs checks the usercommands for correct syntax.

    User interface

    ESS/ EIS is normally developed to assist the operation level decision making.

    FALSE

    Dialogue management components of DSS program is a set of programs that manages user interface.

    TRUE

    The Stock Value details are given to ________ by Kardex

    Accounts

    If the central hub in star topology breaks down thenThe network stops working.

    Type of system which is practical, specific and operational is one of the following:

    Empirical.

    Social and machine are types of systems.

    TRUE

    The marketing service system will provide the facility of re-opening enquiries received from distributors or

    TRUE

    Some of the advantages of prototyping areTrying out ideas without incurring large costs , Reduced application development time , Reduced maintenance

    The different forms of authorization for access of database are

    read authorization , index authorization , update index authorization

    One of the following is a core application of Back Office

    Hospital billing and recovery

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    Following are the components of communication

    Sender. , Receiver. , Medium.

    CASE tools can

    Give standardization based on single method , Generate data models

    For arriving at the CSF the technique usually used is

    Personal interview.

    Data mining

    Is an information analysis tool that evolves the automated discovery of patterns and relationships in a data

    warehouse. , Encompasses a number of technical approaches such as clustering, data summarization . , Is the

    process of discovering meaningful, new correlation patterns and trends.

    One of the following person's signature is required on the "Goods Receipt Note"

    Stores In-Charge.

    The functions of the data dictionary areIt defines data elements. , It permits users to know which data is available. , It helps in scheduling and control.

    The________is the component of communication through which information is transferred.

    Medium

    The commands received from the________management components are delivered either to the model base

    management system or the mode execution system.

    dialogue

    Internet connections should be protected by

    firewall

    One byte is made of

    Eight bits.

    The weakness of pay off matrix is that it

    Depends on decision makers judgment.

    One of the following is the first component of DBMS

    DDL

    Following statements are true with the ALU

    Arithmetic processing is done by it. , Logical decisions are taken by it.

    Logical decisions are taken by it. , Arithmetic processing is done by it.

    One of the following reference models has served as one of the most basic yet essential elements of computer

    OSI

    EIS/ESS cannot utilize hypertext and hypermedia.

    FALSE

    Information and information technology help create / spawn business within old ones.

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    TRUE

    Interpreter translates each source code one at a time into machine code.

    TRUE

    While developing programs and procedures due attention is paid to________.Documentation

    EIS/ESS improves user productivity.

    TRUE

    The user interface characteristics of EIS/ ESS will include

    GUI , Access from many places , Secure reliable and confidential access

    The back bone of any organization is

    information

    Some of the factors that influence the success of GDSS are:Improved pre-planning , Access to external information , Increased participation

    ________ process is one of the process in Data Warehousing

    Aging

    The data bus transmits signals for locating a given address.

    FALSE

    Encapsulation refers to wrapping of data and functions into Class.

    TRUE

    The formal language used by the computer professionals to specify the contents and structure of the database

    DDL

    Some of the storage devices are

    Magnetic tape. , Magnetic drum. , Optical disk.

    The integrated circuits / chips were made by printing thousands of tiny transistors on small silicon chips,

    semi-conductors.

    The________feasibility mainly examines whether the proposed solution is desirable within the available

    Operational

    What denotes the hierarchy of and organization

    organization structure

    One of the following is the non-trivial extraction of implicit, previously unknown and potentially useful information

    Data warehousing.

    The database model that represents data in a pyramidal or tree like structure is________.

    Hierarchical

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    The________layer of the OSI is an end user application and functions for particular application services such as

    file transfer, remote file access.

    application

    The aims of the purchase management system are

    Reduce book keeping efforts. , Provides better interface with other systems. , Maintains an organizational level

    ES is the short form of

    Expert Systems

    The goods receipt report generated by the inventory management system is

    Item wise goods receipt. , Supplier wise goods receipt.

    The specialized language used by end users and programmers to manipulate data in the database is________.

    DML

    Data processing steps would involve

    Read. , Sort. , Compare.

    The flow of information through MIS is

    need dependent

    Data dictionary provides with

    Report facility. , Control facility. , Expert facility.

    Data warehouse as a process evolved gradually within

    An enterprise.

    Some of the trends affecting data mining are

    Data trends. , Hardware trends , Business trends.

    Type of system which is practical, specific and operational is one of the following:Empirical.

    The ISO definition clearly reflects the desire to define quality in a way which captures the current concept of

    quality as customer satisfaction.

    TRUE

    The essence of control is known as

    An action.

    Following statements are true for the CPU

    All the processing and controlling is done by the CPU. , Arithmetic processing is done by CPU. , Temporary

    storage of data is handled by CPU.

    ________ system is rigid and not amenable to change.

    Close

    Feedback is immediate in business communication

    TRUE

    CCWS is the short form of

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    Computerized Collaborative Work System

    One of the following person's signature is required on the "Goods Receipt Note"

    Stores In-Charge.

    The functions of the data dictionary are

    It defines data elements. , It permits users to know which data is available. , It helps in scheduling and control.

    The________is the component of communication through which information is transferred.

    Medium

    The commands received from the________management components are delivered either to the model base

    management system or the mode execution system.

    dialogue

    Internet connections should be protected by

    firewall

    One byte is made ofEight bits.

    The weakness of pay off matrix is that it

    Depends on decision makers judgment.

    One of the following is the first component of DBMS

    DDL

    Following statements are true with the ALU

    Arithmetic processing is done by it. , Logical decisions are taken by it.

    One of the following reference models has served as one of the most basic yet essential elements of computer

    OSI

    EIS/ESS cannot utilize hypertext and hypermedia.

    FALSE

    Information and information technology help create / spawn business within old ones.

    TRUE

    Interpreter translates each source code one at a time into machine code.

    TRUE

    While developing programs and procedures due attention is paid to________.Documentation

    EIS/ESS improves user productivity.

    TRUE

    The user interface characteristics of EIS/ ESS will include

    GUI , Access from many places , Secure reliable and confidential access

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    The back bone of any organization is

    information

    Some of the factors that influence the success of GDSS are:

    Improved pre-planning , Access to external information , Increased participation

    ________ process is one of the process in Data WarehousingAging

    The data bus transmits signals for locating a given address.

    FALSE

    Encapsulation refers to wrapping of data and functions into Class.

    TRUE

    The formal language used by the computer professionals to specify the contents and structure of the database

    DDL

    Some of the storage devices areMagnetic tape. , Magnetic drum. , Optical disk.

    The integrated circuits / chips were made by printing thousands of tiny transistors on small silicon chips,

    semi-conductors.

    The________feasibility mainly examines whether the proposed solution is desirable within the available

    Operational

    What denotes the hierarchy of and organization

    organization structure

    One of the following is the non-trivial extraction of implicit, previously unknown and potentially useful information

    Data warehousing.

    The database model that represents data in a pyramidal or tree like structure is________.

    Hierarchical

    The________layer of the OSI is an end user application and functions for particular application services such as

    file transfer, remote file access.

    application

    The aims of the purchase management system are

    Reduce book keeping efforts. , Provides better interface with other systems. , Maintains an organizational level

    ES is the short form ofExpert Systems

    The goods receipt report generated by the inventory management system is

    Item wise goods receipt. , Supplier wise goods receipt.

    The specialized language used by end users and programmers to manipulate data in the database is________.

    DML

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    Data processing steps would involve

    Read. , Sort. , Compare.

    The flow of information through MIS is

    need dependent

    Data dictionary provides withReport facility. , Control facility. , Expert facility.

    Data warehouse as a process evolved gradually within

    An enterprise.

    Some of the trends affecting data mining are

    Data trends. , Hardware trends , Business trends.

    Type of system which is practical, specific and operational is one of the following:

    Empirical.

    The ISO definition clearly reflects the desire to define quality in a way which captures the current concept ofquality as customer satisfaction.

    TRUE

    The essence of control is known as

    An action.

    Following statements are true for the CPU

    All the processing and controlling is done by the CPU. , Arithmetic processing is done by CPU. , Temporary

    storage of data is handled by CPU.

    ________ system is rigid and not amenable to change.

    Close

    Feedback is immediate in business communication

    TRUE

    CCWS is the short form of

    Computerized Collaborative Work System

    The fourth generation computers have become instrumental in

    Providing impetus to CAD/CAM. , Spreading computers from offices to homes. , Decentralizing computer

    Data Warehousing is seen as a Data Arrangement technology adopting one of the following:

    Up-date approach

    In the hierarchical model within each record data elements are organized into pieces of records called________.

    segments

    Some of the policies / measures that needs to be addressed in case of avoiding internal security threats are

    passwords , special privilege IDs , authorization levels

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    One of the following is true with Data warehousing

    It is a data manipulation tool.

    The following layer of the OSI provides the means to establish maintain and terminate the connections.

    Network layer.

    The most critical part of System Design Life Cycle as the whole edifice of the information system would dependInformation requirement analysis

    Criticism free idea generation is a factor of________.

    GDSS

    Some of the popular reasons for breaking into computer system are

    money , dishonor , challenge of doing it data dictionary

    Some of the mistakes that should be avoided while implementing data warehouse are

    Expecting warehouse to stay static. , Using poor definition and approach. , Using inexperienced personnel.

    Idea organisation and evaluation is a________of GDSS.Factor

    There are________steps in Prototyping process.

    four

    The non-functional prototype approach focuses on the following aspects

    User interface , Data entry displays , System outputs

    Some of the benefits of EIS /ESS are

    Better strategic planning and control , Time effective information , Increases communication capability and quality

    MIS helps the organization in

    process of decision making

    DBMS

    Is used for creating, revising and controlling database. , Is specially devised software to create and maintain a

    database. , Is a software system which performs the functions of defining.

    Prototyping is like a blue print of any product/project.

    TRUE

    Planning personnel requirements, analyzing performance etc would be the tasks of the functional sub - system

    Personnel.

    Resource, planning and control in the hospital industry is used for judging the usage of the facilities and to putTRUE

    Information requirement within organization are

    different

    Digitization of data has caused data explosion over the past two decades.

    TRUE

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    One of the key forces in a person's ethics is:

    Family influences

    MIS always refers to

    computer system and manual system

    The back bone of any organization isinformation

    Super computers are often termed as or considered synonymous with personal computers.

    FALSE

    According to Herbert Simon model, the decision making process consists of the following inter related phases

    The intelligence phase. , Design phase. , Choice phase.

    Compiler is used to translate assembly language.

    FALSE

    RDBMS is the short form ofRelational Database Management System

    OLTP is the short form of

    Online Transaction Processing.

    Some of the reports that are generated by the inventory management system are

    Goods receipt. , Rejection GP. , Stock information.

    In________type of feasibility the likely savings to be effected and the cost benefits are assessed.

    Economic

    Dynamic binding is associated to polymorphism and inheritance.

    TRUE

    User Termination comes under one of the following:

    Internal Security Threat

    Passwords can be of two characters also.

    FALSE

    Maintenance refers to changes in

    Hardware , Software

    Select, train and ________ the employees to work for the customers is a principle stated by Tom Peters in "The

    Empower

    Sensor Data is an application of ________

    Data Mining

    Transaction processing system is normally used by operations personnel or supervisors.

    TRUE

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    According to DoD 1985, Quality means the degree to which the________of the software enable it to perform its

    specified end item use.

    Attributes

    The way in which machines are connected in a network is its

    Topology.

    What denotes the hierarchy of and organization

    organization structure

    Like any other product in the market, software should also be evaluated carefully before they are delivered and

    TRUE

    The flow of information through MIS is

    need dependent

    If the servicing process is not enjoyable though it gives what is asked for then dissatisfaction occurs.

    TRUE

    Mr. Nitin Joshi enters a shopping all. He buys a shaving cream. He tries to bargain for it. This is due to:

    Changes in industry structure.

    The choice of technology makes a significant difference in the service quality to the customer.

    TRUE

    MIS need not be compatible with the organizations structure and culture.

    FALSE

    Control means maintaining performance.

    TRUE

    The third generation of computers used transistors for storing and processing data.FALSE

    MS-DOS is a

    Single tasking system.

    Management Science Models are based on Mathematical formulae.

    FALSE

    Tick IT also includes ISO - 9002 document.

    FALSE

    Event clustering is result of one of the following:Data Mining

    In the airlines service the perceptions of good service are

    seat comfort , meal quality , price

    Following statements are true for the CPU

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    All the processing and controlling is done by the CPU. , Arithmetic processing is done by CPU. , Temporary

    storage of data is handled by CPU.

    The expert facility of Data dictionary facilitates the performance of specific tasks such as

    Preparation of test data. , Copying code from existing programmes. , Inserting of codes into programmes.

    Under the________strategy both the current system and the proposed system are run simultaneously till thecorrectness and accuracy are tested and assured.

    Parallel

    Following type of questions are asked when the feelings and opinions are important

    Open.

    Some of the input devices are as under

    Touch screen. , Computer mouse. , Keyboard.

    Data dictionary is the 3rd component of the DBMS.

    TRUE

    IDS is the short form of

    Integrated Data Store.

    The directions about what to do and how to do it are known as

    Job instructions.

    Quality

    indicates the degree of excellence of a product or service , is the totality of the features and characteristics of a

    product or service , is the degree to which the attributes of a product enable it to perform its specified end item

    Service demands are more dynamic than product.

    TRUE

    One of the following is a tangible entity

    Product

    The advantages of transistors are they

    Are portable. , Are more reliable. , Consume less power.

    Following are the components of communication

    Sender. , Receiver. , Medium.

    EIS can help with situations that have a high degree of risk. This is its________.

    characteristic

    The________is the component of communication from where information is transferred.

    Sender

    Manipulation of records is________.

    An ethical dilemma

    The commands received from the________management components are delivered either to the model base

    management system or the mode execution system.

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    dialogue

    The report on Routine payments not made comes under one of the following categories

    Service to the account holders

    MICR, OCR, Bar code, Pen etc are examples of________devices.

    input

    MRN is the short form of

    Material Requirement Note.

    Due to ________ trends, data mining is going to play a critical role in ensuring that the huge data is not dumped in

    data

    EIS/ESS provides information and answers to queries such as

    Competitor's activities , New business opportunities , What business the organization should be in

    The Control Process consists of one of the following:

    Approving/Disapproving results.

    Expert Systems are OOP applications.

    TRUE

    The core or the hub of the DBMS is________.

    data dictionary

    Discovering unknown associates is result of one of the following:

    Data Mining

    Few of the functions of the stores and purchase management are

    Pro-order detail maintenance. , Detail maintenance of purchase order. , Maintenance of general stores

    The increased management complexities in today's world could be attributed to

    information feedback system. , management science technologies.

    The types of data transmission modes are

    Half duplex. , Duplex. , Simplex.

    DDL is the short form of

    Data Definition Language

    In ________ system the interaction of elements is known and hence the outcome predictable.

    Deterministic

    EIS/ESS improves user productivity.

    TRUE

    One of the key forces in a person's ethics is:

    Family influences

    Family influences

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    The________operation of RDBMS is used for creating a subset of all records in the files, which satisfy the stated

    select

    select

    The steps in development stage are: Procedure development: Physical System design: Program development:

    Physical Database design: Arranging them in the correct order gives:

    B, D, C, AB, A, D, C

    All instructions of data which are input into a computer to cause it to function in any code is known as________.

    Software

    In the hierarchical model within each record data elements are organized into pieces of records called________.

    segments

    The components of Tick IT initiative are

    quality management certification scheme , awareness programme

    The COQUAMO would involve measuring three types of valuesquality factor metrics , quality indicator , measures of quality drivers

    Management Information System is

    A system which makes available the right information to the right person at the right place at the right time. , A set

    of organized procedures which when executed provides information to support decision - making.

    The CPU does not consists of

    C D ROM.

    Type of system which is always interacting with the environment is one of the following

    Open.

    Marketing as a functional sub - system of an organization will have the following functions

    Customer and sales analysis. , Sales forecast. , Sales planning.

    Micro computers are always stand-alone machines.

    FALSE

    Procedure oriented systems view problems as a sequence of actions to be performed.

    TRUE

    If the servicing process is not enjoyable though it gives what is asked for then dissatisfaction occurs.

    TRUE

    The law of requisite variety also means that for a system to be controlled, each controller human and machine

    must be provided with

    Enough control responses. , Decision rules. , Authority to become a self organizing system.

    The software triangle applied to produce quality software would contain

    management , software development , product assurance discipline

    The________layer of the OSI is concerned with procedures and protocols for operating the communication lines.

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    datalink

    Division of large programs into smaller ones is known as

    Function

    Once the system is through conversion and appears to be operating without difficulty the application is turned

    Operations

    ________do not have direct access to organizational data but usually use data that have been extracted from

    DSS

    One of the following is defined as a set of instructions

    software

    DSS should not have the capability to interfere with corporate database.

    FALSE

    Group decisions can be taken byCo-action groups. , Task groups. , Brainstorming.

    One of the following is a step in the Flow Chart of Materials Procurement Procedure after Floating Enquiry.

    Receive Quotation.

    CASE is considered to be the WAVE and HOPE of the future.

    TRUE

    The user department sends the indent directly to the purchase department.

    FALSE

    Data passes in a bus topology centrally through________.

    Buffer.

    In which database model the parent segment can have more than one child but a child segment can have only

    HDBM

    In the airlines service the perceptions of good service are

    seat comfort , meal quality , price

    Software quality must also

    provide for exhaustive testing , obtain a mathematical proof of correctness

    Following are Object-oriented languages

    Eiffel , Small talk , Simula

    DBMS does not store data centrally.

    FALSE

    ________ is a Front End application.

    Resource planning

    Examples of conceptual theory are

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    Nirvana. , Moksha.

    Due to one of the following the consumers can be convinced that the prospective clients software is developed

    using best practices

    software quality assurance

    The ethical dimensions would cover one of the following aspects:Obligation to employees

    ________is critical for transaction processing.

    Data

    The audit department submits the passed invoices for payment.

    TRUE

    The service expectations are static and not dynamic.

    FALSE

    Philosophy, theology are classic examples of ________ systems.Conceptual

    The different types of data that are available are

    Primary. , Secondary.

    Artificial intelligence focus on decision support for specific business problems.

    TRUE

    The Invoice details are given from "Account Payment Update " to one of the following

    Reports Generation Process.

    One of the following is the guide to control.

    Information.

    One of the following is an Ethical Dilemma

    Inefficient programming logic

    The analysis of data of the data warehouse becomes more meaningful using ________

    Data mining

    The Expert System is capable of performing only within a specific, logical oriented realm of expertise and this is

    Limitation

    The________data base model follows a structured organizational mode.

    hierarchical

    An automated, formally defined, centrally controlled collection of data in an organization is called________.

    Database

    Some of the tools of Expert Systems are

    WAX , Expert Ease

    Data processing means

    Processing of raw facts.

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    One of the following is the first component of DBMS

    DDL

    The________is the component of communication to which information is transferred

    Receiver

    There are different categories in computers such as

    Super computer. , Mini computer. , Micro computer.

    The ability to be creative and imaginative is lower in Artificial Intelligence than that of natural intelligence

    TRUE

    ________is critical for transaction processing.

    Data

    Due to one of the following the consumers can be convinced that the prospective clients software is developed

    using best practices

    software quality assurance

    Disadvantages of vacuum tubes are it

    Generated lot of heat. , Consumed more power. , Very short span of life.

    Polymorphism is the ability to take more from two forms.

    FALSE

    MIS helps the organization in

    process of decision making

    Some of the output devices are

    Plotters. , Printers.

    ________ is a Back office Application.

    Maintenance of the service facilities

    The different types of systems available are

    Open and closed systems. , Natural and artificial systems. , Conceptual and empirical systems.

    Information requirement within organization are

    different

    ESS/EIS is developed to support decision making processes at the________level.

    top management

    Encapsulation refers to art of representing essential features without including the background details.

    FALSE

    What denotes the hierarchy of and organization

    organization structure

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    In the________database model each record appears to be like an organizational chart with one top level segment

    called root, spreading downward into branches and leaves.

    hierarchical

    IMS is the short form of

    Information Management System.

    When an employee leaves the organization his user Id should be terminated.

    TRUE

    Expert systems are very easy to maintain.

    FALSE

    Expert systems are not widely used or tested due to difficulty in use.

    TRUE

    MIS always refers to

    computer system and manual system

    ________helps to connect dissimilar networks by providing the translation from one set of protocols to another.

    Gateway

    MIS as a combination of human and computer based resources result into

    both of the above

    Tick IT certification scheme is a

    sector scheme

    The choice of technology makes a significant ________ in the service quality to the customer.

    difference

    The commands received from the________management components are delivered either to the model base

    management system or the mode execution system.

    dialogue

    The marketing service system will provide the facility of re-opening enquiries received from distributors or

    TRUE

    The basic relationships used in Relational Database Management System are

    Select , Project , Join

    One of the service goals of airline industry is ________ % occupancy to conclude that the schedules are

    95

    The different types of threats/problems faced by information security system are

    external threat , internal threat

    The functions of the operating system are

    Scheduling computer events. , Monitoring events.

    Feedback can be only positive.

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    FALSE

    Files that have not been accessed for quite some time should be purged, to free up space.

    TRUE

    Products are tangible, services are intangible.

    TRUE

    The ethical dimensions would cover one of the following aspects:

    Obligation to employees

    One of the following is an Ethical Dilemma

    Inefficient programming logic

    The strategic planning which is an activities sub - system would be responsible for

    Formulation of objectives. , Formulation of strategic plans.

    The back bone of any organization is

    information

    Bottom-up approach is used in

    Object oriented programming

    The signals through which data is transferred in telecommunication are

    Analog. , Digital. , Electromagnetic wave.

    The different types of data processing are

    Batch. , Online. , Real time.

    The bus which specifies whether to read or write data from input device is:

    Control.

    at 4:17 AM 0 comments Links to this post

    Labels: Management Information System(Set-3)

    Management Information System - 10

    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    KDD is the short form of

    Knowledge Discovery Database.

    ________ details are given by Customer to Marketing Service System.Enquiry

    Eight________represents one character.

    bits

    The types of data transmission modes are

    Half duplex. , Duplex. , Simplex.

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    Lower level decisions are non-programmed whereas high level decisions are programmed.

    FALSE

    Type of system which is rigid and not amendable to change is one of the following

    Closed.

    KS/ES is the short form ofKnowledge / Expert System.

    The Invoice details are given from "Account Payment Update " to one of the following

    Reports Generation Process.

    Personal computers are said to be a powerhouse of massive memory and extremely rapid processing

    FALSE

    One of the following is the front end application in hospital industry

    patient database , linked database , medical case history database

    ________is the most common hierarchical model which was released in 1968 by IBM.IMS

    CASE tools can be from following phases

    Planning , Analysis , Design

    The________layer of the OSI is an end user application and functions for particular application services such as

    file transfer, remote file access.

    application

    DBMS

    Is a software system which performs the functions of defining. , Is used for creating, revising and controlling

    database. , Is specially devised software to create and maintain a database.

    Information such as data users, screens, reports, programmes and organizational positions that access and use

    data are not available in the data dictionary.

    FALSE

    An automated or manual file which stores the definitions of data elements and data characteristics is known as:

    Data dictionary

    Data warehouse as a process evolved gradually within

    An enterprise.

    The characteristics of data warehouse are

    Subject driven. , Non-volatile. , Time varying

    The ________ details are given by Accounts Payable System to Creditors

    Debit Note

    In the data hierarchy collection of________make up a Database.

    Files

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    To provide security against external threats the following issues need to be addressed

    organizations internet connection , remote dial-in capabilities

    Data dictionary is the 3rd component of the DBMS.

    TRUE

    OLTP is the short form ofOnline Transaction Processing.

    The programming approach that treats data as a critical element in program development and does not allow it to

    flow freely around the system is

    Object oriented programming

    Some of the major functions of the data warehouse are

    Integrates data from a number of diverse, heterogeneous sources. , Consolidates data. , Creates an enterprise

    wise integrated database.

    The analysis of data of the data warehouse becomes more meaningful using ________

    Data mining

    The way in which machines are connected in a network is its

    Topology.

    The functions of the accounts dept. in the case of stores and purchase management are to:

    Receive bill from vendor. , Make payment after verification. , Receive delivery challan from stores.

    ________ normally found in a manufacturing organization will not be suitable in the service sector.

    MIS

    ________is a 'Quality Factor'.

    Security

    In MIS, Strategic planning is an activities sub-system.

    TRUE

    The pre - requisites of MIS are that it should be

    Speedy and accurate. , Cost effective / beneficial. , Unified system.

    The non-functional prototype approach focuses on the following aspects

    User interface , Data entry displays , System outputs

    While controlling remote dial-in capabilities one of the following aspects need to be given consideration:

    Remote Access Servers

    Like any other business, the management of hospitals has changed from an art to a ________.

    technology

    Dialogue management components of DSS program is a set of programs that manages user interface.

    TRUE

    The major aspects of Feasibility are:

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    Assessment of management considerations , To examine whether the development process can be completed in

    time , To examine whether the solution is desirable within the organizational resources

    The third generation of computers used transistors for storing and processing data.

    FALSE

    Operational level information is mainly for the top management.FALSE

    Data processing steps would involve

    Read. , Sort. , Compare.

    Conversion is changing from new system to old system.

    FALSE

    The request translator manages the physical user interface.

    FALSE

    The________facility of data dictionary enables the users to have detailed reports.Report

    What denotes the hierarchy of and organization

    organization structure

    MRN is the short form of

    Material Requirement Note.

    The software triangle applied to produce quality software would contain

    management , software development , product assurance discipline

    Some of the popular reasons for breaking into computer system are

    money , dishonor , challenge of doing it data dictionary

    If the servicing process is not enjoyable though it gives what is asked for then dissatisfaction occurs.

    TRUE

    Multi processing is

    Linking together two or more CPUs to work in parallel. , A single job being handled by number of CPU's. , CPU

    handling number of jobs at the same time.

    Audit trial could be based on built-in mechanisms.

    TRUE

    Model base is a________of GDSS.

    Configuration

    The back bone of any organization is

    information

    Compiler

    Translates source code into machine code.

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    Some of the factors that influence the success of GDSS are:

    Improved pre-planning , Access to external information , Increased participation

    The ________ details are given from Audit to Master Maintain process

    Part

    DSS for a group is known as________.

    GDSS

    In MIS, marketing is an activities sub-system.

    FALSE

    MIS need not be compatible with the organizations structure and culture.

    FALSE

    Local area network (LAN) is connected through

    Cable.

    Cable.

    Functions of Data mining are

    Building /developing models. , Measuring the results. , Initiating appropriate action.

    The core or the hub of the DBMS is________.

    data dictionary

    The competitive strategies that a firm can use to deal with competitive forces are

    product differentiation. , Low cost products. , Focused differentiation.

    One of the following is a Quality Profile:

    Merit indices

    Finding out facts previously not known is ________

    Event Clustering

    Following are Object-oriented languages

    Object-based Programming Languages , Object-oriented Programming Languages

    Check with Quantity on hand is a step after one of the following

    Raise indent.

    DSS is the short form of

    Decision Support System

    Data Warehousing is a support to one of the following:

    DSS

    TQM is the short form of

    Total Quality Management

    It should not be made mandatory to maintain an audit trial.

    FALSE

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    TRUE

    The________database model represents all data in the database as simple two-dimensional tables called

    relational

    AI is the short form of

    Artificial Intelligence

    One of the following is a step in the Flow Chart of Materials Procurement Procedure after Receiving Quotation.

    Prepare Comparison Chart.

    ________synchronizes the speed between Input device and CPU.

    Buffer.

    The different types of systems available are

    Open and closed systems. , Natural and artificial systems. , Conceptual and empirical systems.

    One of the following sub-systems of the dialogue management component of the DSS programs checks the user

    commands for correct syntax.User interface

    The managerial/executive characteristics of EIS/ESS would be

    High result/performance orientation , Support for strategic management , Futuristic orientation

    Ability to display "Intelligent" behavior is a characteristics of one of the following

    Expert System

    Logistics as a functional sub - system will have the following functions

    Inventories. , Distribution. , Purchasing.

    The input documents of inventory specifications are

    Item master entry. , Store master entry. , Stock adjustment entry.

    Data in the data warehouse is updated or changed after the data enters data warehouse.

    FALSE

    The flow of information through MIS is

    need dependent

    System software includes special programs which translate the higher level language programs

    machine

    The driving components of Tick IT are

    management commitment for improvement , motivation for improvement , measurement for improvement

    ________is the object oriented programming language.

    Java

    All the data in the database has to be identical and currently updated in all files.

    TRUE

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    The users of the system need not be aware of the security issues

    FALSE

    Transaction processing system is normally used by operations personnel or supervisors.

    TRUE

    ________ helps integrate data from a number of hetrrogeneous sources.Data Warehousing

    Information and information technology help create / spawn business within old ones.

    TRUE

    Question The________is the component of communication to which

    information is transferred

    Correct Answer Receiver

    Question Select, train and ________ the employees to work for the

    customers is a principle stated by Tom Peters in "The Service Edge".

    Correct Answer Empower

    Question MIS helps the organization in

    Correct Answer process of decision making

    Question The flow of information through MIS is

    Correct Answer need dependent

    Question MRN is the short form of

    Correct Answer Material Requirement Note.

    Question One of the following is the non-trivial extraction of

    implicit, previously unknown and potentially useful information from the

    dataCorrect Answer Data warehousing.

    Question What denotes the hierarchy of and organization

    Correct Answer organization structure

    Question Information requirement within organization are

    Correct Answer different

    Question The IDE was developed by GE under the leadership of Charles

    Babbage.

    Correct Answer False

    Question Information helps organizations to

    Correct Answer Meet benchmark standards. , Improve customer

    service.

    relationships.

    Question The returns in the manufacturing sector are immediate as

    compared to the service sector.

    Correct Answer False

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    Question Event clustering is result of one of the following:

    Correct Answer Data Mining

    Question Habit and Operational Research are the techniques used for

    taking programmed decisions.

    Correct Answer True

    Question The functions of the purchase department in case of stores

    and purchase management are

    Correct Answer Select vendors. , Prepare purchase order. , Monitor

    supply position.

    position.

    Question The ISO definition clearly reflects the desire to define

    quality in a way which captures the current concept of quality as custome

    satisfaction.

    Correct Answer True

    Question ________operation of the RDBMS is used for creating a subset

    of rows that meet certain stated criteria.

    Correct Answer select

    Question Foreign exchange management, tax planning etc. are

    applications where expert systems are used.

    Correct Answer True

    Question Due to ________ trends, data mining is going to play a

    critical role in ensuring that the huge data is not dumped in archive files.

    Correct Answer data

    Question The characteristics of data warehouse areCorrect Answer Subject driven. , Non-volatile. , Time varying

    Question AI is the short form of

    Correct Answer Artificial Intelligence.

    Question MIS always refers to

    Correct Answer computer system and manual system

    Question Local area network (LAN) is connected through

    Correct Answer Cable.

    Question One of the service goals of airline industry is ________ %occupancy to conclude that the schedules are convenient.

    Correct Answer 95

    Question MIS as a combination of human and computer based resources

    result into

    Correct Answer both of the above

    Question TQM is the short form of

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    Correct Answer Total Quality Management

    Question DBMS

    Correct Answer Is a software system which performs the functions of

    defining. , Is used for creating, revising and controlling database. , Is

    specially devised software to create and maintain a database.

    defining. , Is used for creating, revising and controlling database. , Isspecially devised software to create and maintain a database.

    Question ________operation of the RDBMS helps create a subset

    consisting of columns in a table and permits the user to create new tables

    which contain the acquired information only.

    Correct Answer Project

    Question The Constructive Quality Model involves measuring

    Quality________.

    Correct Answer Indicators

    Question ESS /EIS have emerged due to the need for improvedcommunication and more accurate information.

    Correct Answer True

    Question ________is the object oriented programming language.

    Correct Answer Java

    Question EIS/ESS cannot utilize hypertext and hypermedia.

    Correct Answer False

    Question ________ normally found in a manufacturing organization will

    not be suitable in the service sector.

    Correct Answer MIS

    Question The signals through which data is transferred in

    telecommunication are

    Correct Answer Analog. , Digital. , Electromagnetic wave.

    Question The computer hardware consists of

    Correct Answer Central processing unit. , Primary and secondary

    storage.

    Question The information contained in the data dictionary is

    Correct Answer Name of data item. , Source of data. , Keyword

    Question The back office application in the hospital industry wouldbe

    Correct Answer core applications , critical control applications

    Question Benefits of data warehousing are it:

    Correct Answer Is time saving. , Provides more and better

    information. , Is improvement of business processes.

    improvement of business processes.

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    Question The activities sub - system management control would be

    responsible for the following activities

    Correct Answer Formulation of budgets , Resource allocation.

    Question Source data automation is an output device.

    Correct Answer False

    Question According to Herbert Simon model, the decision making

    process consists of the following inter related phases

    Correct Answer The intelligence phase. , Design phase. , Choice

    phase.

    Question Quality

    Correct Answer indicates the degree of excellence of a product or

    service , is the totality of the features and characteristics of a product

    or service , is the degree to which the attributes of a product enable it to

    perform its specified end item use

    is the totality of the features and characteristics of a product or service

    , is the degree to which the attributes of a product enable it to performits specified end item use

    Question A data warehouse is always a physically separate data store.

    Correct Answer True

    Question One of the following system will generate offers against the

    enquiries

    Correct Answer Marketing service system.

    Question MIS enables decision-maker to give only a re-active response

    to a business situation.

    Correct Answer False

    Question ________ details are given by Branch Office to Marketing

    Service System

    Correct Answer Follow Up

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    Correct Answer Data Warehousing

    Your Answer Data Encapsulation

    Select The BlankQuestion MICR, OCR, Bar code, Pen etc are examples

    of________devices.Correct Answer input

    Your Answer output

    Multiple Choice Multiple AnswerQuestion The elements of control will consist of

    Correct Answer Authority. , Direction. , Management.

    Your Answer Authority. , Direction. , Management.

    Select The BlankQuestion _______operation of the RDBMS helps create a subset

    consisting of columns in a table and permits the user to createnew tables which contain the acquired information only.

    Correct Answer Project

    Your Answer Project

    Select The BlankQuestion The________layer of the OSI is an end user application and

    functions for particular application services such as file transfer,remote file access.

    Correct Answer application

    Your Answer application

    Multiple Choice Single AnswerQuestion MIS always refers to

    Correct Answer computer system and manual system

    Your Answer computer system and manual system

    Multiple Choice Single AnswerQuestion The different types of application levels in a database are

    Correct Answer Logical.

    Your Answer Logical.

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    Multiple Choice Multiple AnswerQuestion Some of the characteristics exhibited by procedure-oriented

    approach areCorrect Answer Division of larger programs into small programs , Top down

    approach , Global data shared by functionsYour Answer Division of larger programs into small programs , Top down

    approach , Global data shared by functions

    Multiple Choice Single AnswerQuestion The flow of information through MIS is

    Correct Answer need dependent

    Your Answer organization dependent

    True/FalseQuestion Each sub-system in an organization can function as an island by

    itself without being connected to other sub-systems.Correct Answer False

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Following statements are true for the CPU

    Correct Answer All the processing and controlling is done by the CPU. ,Arithmetic processing is done by CPU. , Temporary storage ofdata is handled by CPU.

    Your Answer All the processing and controlling is done by the CPU. ,Arithmetic processing is done by CPU. , Permanent storage ofdata is handled by CPU.

    Multiple Choice Multiple AnswerQuestion The advantages of transistors are they

    Correct Answer Are portable. , Are more reliable. , Consume less power.

    Your Answer Are portable. , Are more reliable. , Consume less power.

    Multiple Choice Single AnswerQuestion MIS as a combination of human and computer based resources

    result intoCorrect Answer both of the above

    Your Answer both of the above

    Multiple Choice Single Answer

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    Question The information of MIS comes from the

    Correct Answer both internal and external resource

    Your Answer both internal and external resource

    Multiple Choice Single AnswerQuestion The back bone of any organization is

    Correct Answer information

    Your Answer employee

    Multiple Choice Single Answer

    Question Information requirement within organization are

    Correct Answer different

    Your Answer vast

    Multiple Choice Multiple AnswerQuestion Information helps organizations to enhance quality of

    Correct Answer Operations. , products and services

    Your Answer Operations. , products and services

    True/FalseQuestion The users of the system need not be aware of the security

    issuesCorrect Answer False

    Your Answer False

    Multiple Choice Single AnswerQuestion Internal information for MIS may come from

    Correct Answer all of the above

    Your Answer all of the above

    Select The BlankQuestion EIS provides access to historical data. This is its________.

    Correct Answer capability

    Your Answer benefit

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    Multiple Choice Multiple AnswerQuestion Manufacturing as a functional sub - system will have the

    following functionsCorrect Answer Cost control analysis. , Production planning and scheduling.

    Your Answer Cost control analysis. , Production planning and scheduling. ,Sales forecasts.

    Multiple Choice Single AnswerQuestion What denotes the hierarchy of and organization

    Correct Answer organization structure

    Your Answer organization structure

    True/FalseQuestion Dialogue management components of DSS program is a set of

    programs that manages user interface.Correct Answer True

    Your Answer True

    Select The BlankQuestion The________operation of RDBMS is used for creating a subset

    of all records in the files, which satisfy the stated criteria.

    Correct Answer select

    Your Answer oin

    Multiple Choice Single AnswerQuestion AI is the short form of

    Correct Answer Artificial Intelligence.

    Your Answer Artificial Intelligence.

    True/FalseQuestion Passwords can be of two characters also.

    Correct Answer False

    Your Answer False

    Multiple Choice Multiple AnswerQuestion The desirable characteristics that DSS must possess are that it

    should

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    Correct Answer Support decision-making , Be adapted to meet informationrequirements , Support tactical/strategic decision-making

    Your Answer Support decision-making , Support tactical/strategic decision-

    making , Provide a database

    True/FalseQuestion Compiler is used to translate assembly language.

    Correct Answer False

    Your Answer True

    True/FalseQuestion Innovative, Strategic and Long-term are included in the major

    techniques of the non-programmed decisions.Correct Answer True

    Your Answer False

    Select The BlankQuestion _______ normally found in a manufacturing organization will

    not be suitable in the service sector.Correct Answer MIS

    Your Answer GDSS

    True/FalseQuestion DSS should not have the capability to interfere with corporate

    database.Correct Answer False

    Your Answer True

    True/FalseQuestion The marketing service system will provide the facility of re-

    opening enquiries received from distributors or customer.Correct Answer True

    Your Answer True

    Select The BlankQuestion _______operation of the RDBMS is used for creating a subset

    of rows that meet certain stated criteria.Correct Answer select

    Your Answer oin

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    Multiple Choice Single AnswerQuestion The way in which machines are connected in a network is its

    Correct Answer Topology.

    Your Answer Protocol.

    Match The Following

    Question Correct Answer Your Answer

    The product can beoffered on payment

    while services are offeredon demand.

    while services are offeredon demand.

    Unlike the manufacturing the service sector doesnot have physical goods

    to be manufacturing forthe customers.

    the service sector does nothave physical goods to be

    manufacturing for thecustomers.

    he MIS normally found ina manufacturing sector

    will not be suitable forservice sector.

    will not be suitable forservice sector.

    Any human interaction isknowledge based

    hence information based. while satisfaction is basedon the manner

    Multiple Choice Single AnswerQuestion Internal information for MIS may come from any one of the

    following department.Correct Answer Customers care department.

    Your Answer HR and Marketing department.

    Multiple Choice Single AnswerQuestion MIS helps the organization in

    Correct Answer process of decision making

    Your Answer process of decision making

    Select The Blank

    Question The formal language used by the computer professionals tospecify the contents and structure of the database is________.Correct Answer DDL

    Your Answer DDL

    Match The Following

    Question Correct Answer Your Answer

    information processing information systemplanning

    information systemplanning

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    top management resource allocation resource allocation

    logistics distribution distribution

    personnel salary administration salary administration

    finance cost analysis cost analysis

    Select The BlankQuestion Audit gives details about ________ to Account Payable System

    Correct Answer Account Balance

    Your Answer Transaction

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    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    Select The BlankQuestion _______ normally found in a manufacturing organization will

    not be suitable in the service sector.Correct Answer MIS

    Your Answer MIS

    Multiple Choice Single Answer

    Question One byte is made ofCorrect Answer Eight bits.

    Your Answer Eight bits.

    True/FalseQuestion In OOSD the system development is mainly modular.

    Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Few of the principles of distinctive service are

    Correct Answer listen, understand and respond to consumers , set standardsand measure performance

    Your Answer listen, understand and respond to consumers , set standardsand measure performance , establish a service industry

    True/FalseQuestion Communication is a process of achieving understanding

    between people

    Correct Answer True

    Your Answer True

    Select The BlankQuestion _______ details are given by Management to Marketing

    Service System.Correct Answer Supplier

    Your Answer Supplier

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    Multiple Choice Multiple AnswerQuestion The basic components of DSS are

    Correct Answer Database , Model base , DSS software system

    Your Answer Database , Model base , DSS software system

    Select The BlankQuestion EIS facilitates access from many places. This

    is________characteristic.Correct Answer User-Interface

    Your Answer User-Interface

    Multiple Choice Single AnswerQuestion One of the following is an Ethical Dilemma

    Correct Answer Inefficient programming logic

    Your Answer Inefficient programming logic

    Multiple Choice Multiple AnswerQuestion Some of the storage devices are

    Correct Answer Magnetic tape. , Magnetic drum. , Optical disk.

    Your Answer Magnetic tape. , Optical disk.

    Multiple Choice Single AnswerQuestion GDSS is the short form of

    Correct Answer Group Decision Support System

    Your Answer Group Decision Support System

    True/FalseQuestion Pay off matrix takes into account the degree of likelihood that aparticular event would occur.

    Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Decision trees could be represented in different ways such as

    Correct Answer Bottom to top. , Left to right. , Top to bottom.

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    Your Answer Bottom to top. , Left to right. , Top to bottom.

    Select The BlankQuestion Audit gives details about ________ to Account Payable System

    Correct Answer Account Balance

    Your Answer Transaction

    Match The Following

    Question Correct Answer Your Answer

    Hospital Health care Health care

    Service Intangible Intangible

    Product Tangible Tangible

    Airlines Passenger information Passenger information

    Multiple Choice Multiple AnswerQuestion Following are the types of Payment Generation

    Correct Answer Voucher Generation , Bank Payment Voucher Generation

    Your Answer Bank Payment Voucher Generation , Report Generation ,Voucher Generation

    Multiple Choice Single AnswerQuestion The customers choose a bank mainly on one of the following

    aspectsCorrect Answer The range of financial services

    Your Answer The range of financial services

    Multiple Choice Single AnswerQuestion What denotes the hierarchy of and organization

    Correct Answer organization structure

    Your Answer organization structure

    True/FalseQuestion Anti-virus software should be installed on mail servers to scan

    message attachments.Correct Answer True

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    Your Answer True

    Multiple Choice Single AnswerQuestion The flow of information through MIS is

    Correct Answer need dependent

    Your Answer structure dependent

    Multiple Choice Multiple AnswerQuestion Software includes:

    Correct Answer OS , supervisory systems , application programmes

    Your Answer OS , application programmes

    Multiple Choice Single AnswerQuestion A combination of human and computer based resources which

    result in collection and use of data for purpose of efficientmanagement and business planning is known as one of thefollowing

    Correct Answer Management information system.

    Your Answer Management information system.

    Multiple Choice Multiple AnswerQuestion The types of data transmission modes are

    Correct Answer Half duplex. , Duplex. , Simplex.

    Your Answer Half duplex. , Duplex. , Simplex.

    Multiple Choice Single AnswerQuestion Measurement of accomplishment against the standard and

    correction of deviation to assure attainment of objectivesaccording to plans is one of the following:

    Correct Answer Control.

    Your Answer System.

    Select The BlankQuestion Cross reference reports of the data dictionary

    indicates________.Correct Answer relationships

    Your Answer relationships

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    Multiple Choice Single AnswerQuestion Simple technique which mathematically factors the degree of

    risk into a business decision isCorrect Answer Decision tree.

    Your Answer Decision tree.

    Multiple Choice Multiple AnswerQuestion The different types of data that are available are

    Correct Answer Primary. , Secondary.

    Your Answer Primary. , Secondary.

    True/FalseQuestion Data warehouse does not require processing of transaction,

    recovery etc.Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion The different techniques used for collecting primary data are

    Correct Answer Interviews. , Observations. , Questionnaires.

    Your Answer Interviews. , Observations. , Questionnaires.

    Multiple Choice Single AnswerQuestion IV is the short form of

    Correct Answer Inward Voucher.

    Your Answer Internal Voucher.

    Match The FollowingQuestion Correct Answer Your Answer

    In DSS focus is on semi structured tasks semi structured tasks

    MIS is considered useful for structureddecisions

    useful for structureddecisions

    DSS is considered useful for decisions attactical/strategic levels

    useful for decisions attactical/strategic levels

    In MIS focus is on structured tasks androutine decisions

    structured tasks androutine decisions

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    True/FalseQuestion Compiler is used to translate assembly language.

    Correct Answer False

    Your Answer True

    True/FalseQuestion Action is the basis of control.

    Correct Answer False

    Your Answer False

    Select The BlankQuestion _______helps to connect dissimilar networks by providing the

    translation from one set of protocols to another.Correct Answer Gateway

    Your Answer Gateway

    Multiple Choice Single AnswerQuestion Compiler

    Correct Answer Translates source code into machine code.

    Your Answer Translates source code into machine code.

    True/FalseQuestion Data dictionary helps to identify organizational data irregularity.

    Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion The major advantages of prototyping are:

    Correct Answer The time required for application and development is reduced ,It is practical to test portions of the system

    Your Answer The time required for application and development is reduced ,It is practical to test portions of the system

    Multiple Choice Multiple AnswerQuestion The different decision-making models are

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    Correct Answer Classical. , Administrative. , Herbert Simon.

    Your Answer Classical. , Administrative. , Herbert Simon.

    Select The BlankQuestion Idea organisation and evaluation is a________of GDSS.

    Correct Answer Factor

    Your Answer Factor

    True/FalseQuestion Products are tangible, services are intangible.

    Correct Answer True

    Your Answer True

    Select The BlankQuestion _______ details are given by Customer to Marketing Service

    System.Correct Answer Enquiry

    Your Answer Project

    True/FalseQuestion Audit trial could be based on built-in mechanisms.

    Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Management Information System is

    Correct Answer A system which makes available the right information to the rightperson at the right place at the right time. , A set of organizedprocedures which when executed provides information tosupport decision - making.

    Your Answer A system which makes available the right information to the rightperson at the right place at the right time. , A set of organizedprocedures which when executed provides information tosupport decision - making.

    True/FalseQuestion Source codes are programs which are machine readable.

    Correct Answer False

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    Your Answer False

    Select The BlankQuestion EIS can help with situations that have a high degree of risk. This

    is its________.Correct Answer characteristic

    Your Answer characteristic

    Select The BlankQuestion The________is the component of communication from where

    information is transferred.Correct Answer Sender

    Your Answer Sender

    Multiple Choice Single AnswerQuestion KS/ES is the short form of

    Correct Answer Knowledge / Expert System.

    Your Answer Knowledge / Executive System.

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    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    Select The BlankQuestion In the hierarchical model within each record data elements are

    organized into pieces of records called________.Correct Answer segments

    Your Answer Columns

    Multiple Choice Multiple AnswerQuestion The components of Tick IT initiative are

    Correct Answer quality management certification scheme , awareness

    programmeYour Answer software and IT scheme , quality management certification

    scheme

    Multiple Choice Multiple AnswerQuestion The COQUAMO would involve measuring three types of values

    Correct Answer quality factor metrics , quality indicator , measures of qualitydrivers

    Your Answer quality factor metrics , quality indicator , measures of qualitydrivers

    Multiple Choice Multiple AnswerQuestion Management Information System is

    Correct Answer A system which makes available the right information to the rightperson at the right place at the right time. , A set of organizedprocedures which when executed provides information tosupport decision - making.

    Your Answer A system which makes available the right information to the rightperson at the right place at the right time. , A set of organizedprocedures which when executed provides information tosupport decision - making.

    Multiple Choice Single Answer

    Question The CPU does not consists of

    Correct Answer C D ROM.

    Your Answer C D ROM.

    Match The Following

    Question Correct Answer Your Answer

    The longer the data the more it will evolve. the more it will evolve.

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    warehouse has been inuse

    In today's information eradata constitutes one of the potentially mostpowerful assets ofcorporate organization.

    one of the potentially mostpowerful assets ofcorporate organization.

    As data is routinelycollected and stored awayin archives

    organizations facedilemma of being data richbut information poor.

    organizations facedilemma of being data richbut information poor.

    Data in the datawarehouse

    and is used forcomparisons, trends,provide historicalperspective forecasting.

    generating reports andanswering pre-definedqueries.

    Multiple Choice Single Answer

    Question Type of system which is always interacting with the environmentis one of the following

    Correct Answer Open.

    Your Answer Open.

    Multiple Choice Multiple AnswerQuestion Marketing as a functional sub - system of an organization will

    have the following functionsCorrect Answer Customer and sales analysis. , Sales forecast. , Sales planning.

    Your Answer Customer and sales analysis. , Sales forecast. , Sales planning.

    True/FalseQuestion Micro computers are always stand-alone machines.

    Correct Answer False

    Your Answer True

    True/FalseQuestion Procedure oriented systems view problems as a sequence of

    actions to be performed.Correct Answer True

    Your Answer True

    True/FalseQuestion If the servicing process is not enjoyable though it gives what is

    asked for then dissatisfaction occurs.Correct Answer True

    Your Answer True

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    Multiple Choice Multiple AnswerQuestion The law of requisite variety also means that for a system to be

    controlled, each controller human and machine must be providedith

    Correct Answer Enough control responses. , Decision rules. , Authority tobecome a self organizing system.

    Your Answer Enough control responses. , Decision rules. , Authority tobecome a self organizing system.

    Multiple Choice Multiple AnswerQuestion The software triangle applied to produce quality software would

    containCorrect Answer management , software development , product assurance

    discipline

    Your Answer software development , product assurance discipline ,communication

    Select The BlankQuestion The________layer of the OSI is concerned with procedures and

    protocols for operating the communication lines.Correct Answer datalink

    Your Answer network

    Multiple Choice Single AnswerQuestion Division of large programs into smaller ones is known as

    Correct Answer Function

    Your Answer Function

    Select The BlankQuestion Once the system is through conversion and appears to be

    operating without difficulty the application is turned overfor________.

    Correct Answer Operations

    Your Answer Operations

    Match The Following

    Question Correct Answer Your Answer

    Debit / credit notepayments and deductionsare made

    as and when the needarises.

    are maintained throughdouble entry book keeping.

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    Balances of the creditorsand those of the controlaccounts

    are maintained throughdouble entry bookkeeping.

    the details of the MRNalong with the MIN.

    The aim of stores andpurchase provides asingle point of datacapture for all the inputinformation

    and avoid data duplicationand minimizetranscriptional errors.

    and avoid data duplicationand minimizetranscriptional errors.

    Bank voucher aregenerated

    for effective payment ofinvoices.

    for effective payment ofinvoices.

    Select The BlankQuestion _______do not have direct access to organizational data but

    usually use data that have been extracted from relevant

    databases.Correct Answer DSS

    Your Answer EIS

    Multiple Choice Single AnswerQuestion One of the following is defined as a set of instructions

    Correct Answer software

    Your Answer software

    True/FalseQuestion DSS should not have the capability to interfere with corporate

    database.Correct Answer False

    Your Answer False

    Multiple Choice Multiple AnswerQuestion Group decisions can be taken by

    Correct Answer Co-action groups. , Task groups. , Brainstorming.

    Your Answer Co-action groups. , Task groups. , Brainstorming.

    Multiple Choice Single AnswerQuestion One of the following is a step in the Flow Chart of Materials

    Procurement Procedure after Floating Enquiry.Correct Answer Receive Quotation.

    Your Answer Receive Quotation.

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    True/FalseQuestion CASE is considered to be the WAVE and HOPE of the future.

    Correct Answer True

    Your Answer True

    True/FalseQuestion The user department sends the indent directly to the purchase

    department.Correct Answer False

    Your Answer False

    Select The BlankQuestion Data passes in a bus topology centrally through________.

    Correct Answer Buffer.

    Your Answer Hubs

    Multiple Choice Single AnswerQuestion In which database model the parent segment can have more

    than one child but a child segment can have only one parentCorrect Answer HDBM

    Your Answer HDBM

    Multiple Choice Multiple AnswerQuestion In the airlines service the perceptions of good service are

    Correct Answer seat comfort , meal quality , price

    Your Answer seat comfort , meal quality

    Multiple Choice Multiple AnswerQuestion Software quality must also

    Correct Answer provide for exhaustive testing , obtain a mathematical proof ofcorrectness

    Your Answer provide for exhaustive testing , obtain a mathematical proof ofcorrectness

    Multiple Choice Multiple AnswerQuestion Following are Object-oriented languages

    Correct Answer Eiffel , Small talk , Simula

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    Your Answer Eiffel , Small talk

    True/FalseQuestion DBMS does not store data centrally.

    Correct Answer False

    Your Answer False

    Select The BlankQuestion _______ is a Front End application.

    Correct Answer Resource planning

    Your Answer Hospital billing and recovery

    Multiple Choice Multiple AnswerQuestion Examples of conceptual theory are

    Correct Answer Nirvana. , Moksha.

    Your Answer Moksha. , Nirvana.

    Multiple Choice Single AnswerQuestion Due to one o the following the consumers can be convinced that

    the prospective clients software is developed using bestpractices

    Correct Answer software quality assurance

    Your Answer software quality assurance

    Multiple Choice Single AnswerQuestion The ethical dimensions would cover one of the following aspects:

    Correct Answer Obligation to employees

    Your Answer Obligation to employees

    Select The BlankQuestion _______is critical for transaction processing.

    Correct Answer Data

    Your Answer Data

    True/False

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    Question The audit department submits the passed invoices for payment.

    Correct Answer True

    Your Answer False

    True/FalseQuestion The service expectations are static and not dynamic.

    Correct Answer False

    Your Answer False

    Select The Blank

    Question Philosophy, theology are classic examples of ________systems.

    Correct Answer Conceptual

    Your Answer Conceptual

    Multiple Choice Multiple AnswerQuestion The different types of data that are available are

    Correct Answer Primary. , Secondary.

    Your Answer Primary. , Secondary.

    True/FalseQuestion Artificial intelligence focus on decision support for specific

    business problems.Correct Answer True

    Your Answer True

    Multiple Choice Single AnswerQuestion he Invoice details are given from "Account Payment Update " to

    one of the followingCorrect Answer Reports Generation Process.

    Your Answer Voucher Generation Process.

    Multiple Choice Single AnswerQuestion One of the following is the guide to control.

    Correct Answer Information.

    Your Answer Information.

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    Multiple Choice Single AnswerQuestion One of the following is an Ethical Dilemma

    Correct Answer Inefficient programming logic

    Your Answer Obligation to society

    Select The BlankQuestion The analysis of data of the data warehouse becomes more

    meaningful using ________Correct Answer Data mining

    Your Answer Data Warehousing.

    Multiple Choice Single AnswerQuestion The Expert System is capable of performing only within a

    specific, logical oriented realm of expertise and this is its majorCorrect Answer Limitation

    Your Answer Limitation

    Select The BlankQuestion The________data base model follows a structured

    organizational mode.

    Correct Answer hierarchical

    Your Answer hierarchical

    Select The BlankQuestion An automated, formally defined, centrally controlled collection of

    data in an organization is called________.Correct Answer Database

    Your Answer Data Warehouse

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