management basics. what is management ??? is the process of using what you have { resources }, to do...
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Management BasicsManagement Basics
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What is Management ???What is Management ???
Is the process of using what you have
{ RESOURCES }, to do what you want to do …. {GOALS}
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Resources {Assets}Resources {Assets}
7 categories of resources:PeopleMoneyTimeWork ProceduresEnergyMaterialsEquipment
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Goals Goals Profit Levels or Maximum cost
levels Maintenance or growth of
financial strengthQuality standardsGuest employee & management
concernsProfessional obligationsSocietal concerns
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It is a multipurpose organ that manages business & manages managers & manages worker &
work.
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The Management The Management process…..process…..
Changes in
procedures
Revisio
n in
plans
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ADMINISTRATION
MANAGEMENT
ORGANIZATION
Confusion ……….????
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Organization determines network or structure establishes or relationships among individuals.
Administration refers to management functions of planning & control
Administrative mngt
Management Operative Mngt
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Administration: Concerned with laying down of corporate policy, obtaining finance, production & distribution.
Management: Concerned with actual execution of policies within limits set by administration.
Organization: Combines the work in such a way with individuals/groups that duties formed provide best possible application of available effort
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Levels of ManagementLevels of Management
Non Management Employees
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Board of directors
CEO
Functional Top Execs
ExecssM Middle Level Execs
First_Line Suupervisors First Line Supervisors
Administrative
Management
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Traits of a managerTraits of a manager Best Traits Fair/just in decisions Trusting/trusted at the same time
Caring & analytical in thought Empowering & capable/responsible Always punctual
Worst Traits Deceitful Dishonest Shows favouritism Lazy Unorganized
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Skills of a manager ……..Skills of a manager ……..
Human Resource Skills
Technical Skills
Conceptual Skills
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Board of directors
CEO Functional Top Execs
Middle Level Execs
First Line Supervisors
Conceptual Human resource
Technical
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IS management an art or IS management an art or science ?science ?ART: Because it depends on the
skills, aptitude & creativity of the manager
SCIENCE: Because there is considerable knowledge in the field of management with basic principles for guidance of basic activities.
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Pioneers in management Pioneers in management
Assignment 1 20mksLast date of submission 28th of
JULY 2009A4 size sheets ruled/blankNeatly presented in a file Handwritten
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Development Stages in Development Stages in managementmanagement
thought thought The scientific management stage
The organizational stage
The management process stage
The general management theory stage
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Scientific Management Scientific Management stage :stage :Concerned with :
setting work standardplanning work Experimentingmaintaining the standardsManagement researchCo-operation between managers & workers
1920’s
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Organizational Stage : Organizational Stage : {1930’s}{1930’s}
Concerned with : Organization as a structure Administration
Management’s main task hence, was to ensure proper work
performance within the organization structure
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Management process stage Management process stage {1940’s}{1940’s}Setting objectives & goals Formulating policies as
guidelines Organizing & staffing Directing & motivating
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General management theory General management theory stage :stage :Based on a framework created by
previous management concepts
Affected by : communications & information technology
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SWOT :
SWOT Analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture.
It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieving that objective
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Strengths: attributes of the person or company that are helpful to achieving the objective.
Weaknesses: The absence of certain strengths maybe considered a weakness.
Opportunities: external conditions that are helpful to achieving the objective.
Threats: changes in the external conditions which could do damage to the objective.
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Creative use of SWOTHow can we Use and Capitalize
on each Strength? How can we Improve each
Weakness? How can we Exploit and Benefit
from each Opportunity? How can we Mitigate each Threat
?
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Environmental Scan
Internal Analysis External Analysis
Strengths Weaknesses Opportunities Threats
SWOT Matrix
SWOT analysis framework
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Strengths :
Strong brand name Good reputation among
customers Exclusive access to high grade
natural resources Favourable access to distribution
networks
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Weakness:A weak brand name Poor reputation among
customers High cost structure Lack of access to best natural
resources
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Opportunities:An unfulfilled customer need Arrival of new technologies Loosening of regulations Removal of international trade
barriers
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Threats:Shift in consumer tastes away
from the firm’s products Emergence of substitute
products New regulations Increased trade barriers
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SWOT MATRIX
Strengths Weakness
Opportunities
S-O Strategies
W-O Strategies
Threats S-T Strategies
W-T Strategies
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S-O Strategies: Pursue opportunities that are a good company’s fit to the company’s strengths
W-O Strategies: Overcome weaknesses to pursue opportunities
S-T Strategies: Identify ways to use strengths to reduce vulnerability to external threats
W-T Strategies: Establish a defensive plan to prevent the firm’s weaknesses from making it highly susceptible to external threats