manageengine it360 product overview a comprehensive business service management solution
TRANSCRIPT
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ManageEngine IT360Product Overview
A Comprehensive Business Service Management Solution
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Agenda
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About ZOHO Corporation
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Introduction to ZOHO Corp. - ManageEngine
ManageEngine Enterprise IT Mgmt
Software used by over 60,000
customers including 3 out of every 5 Fortune
500 companies
ManageEngine Enterprise IT Mgmt
Software used by over 60,000
customers including 3 out of every 5 Fortune
500 companies
![Page 5: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution](https://reader033.vdocuments.mx/reader033/viewer/2022061304/5513dd755503466f748b52b7/html5/thumbnails/5.jpg)
Business Service Management
Traditional BSM Approach
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What is ManageEngine IT360 ?
BSM Tool that Helps People, Processes And Technology Work.
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Troubleshoot Across Networks, Servers & Applications
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ManageEngine IT360 – Key Components
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ManageEngine IT360 : For Networks
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ManageEngine IT360: Application Performance Management
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ManageEngine IT360: End User Experience Management
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Monitor Business KPIs
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ManageEngine IT360 : Service Desk
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Technical Benefits
• Out of the box Network, Systems and Applications Management – with Integrated Service Desk
• Distributed Architecture for higher scalability• Agentless Monitoring• Multi User – Web Client• Backend MS SQL Database Support• Easy to Evaluate & Deploy
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Business Benefits
Line of Business Managers For IT Operations
Understand Performance of Business Applications
Prioritize Issues in Production
Monitor End User Experience Identify Root Cause of Performance Issues Quickly
Track KPIs and Business Metrics Plan Capacity and Ensure Higher ROI
Custom Dashboards for various Stakeholders
Reduce People Costs by Simplifying Workflows
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Centralized Dashboard for Business Services
Centralized Dashboard for various Mission Critical IT Services
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Business Views of IT Infrastructure
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ITIL Ready Service Desk
Making people, processes and technology work smarter, together
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Network Performance Dashboard
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Network Device Performance Monitoring
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Application Performance Dashboard
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SAP Performance Monitoring
E.g. : SAP Application Performance & Availability Monitoring
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Summary
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Thanks!
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