managed services

9
FRESH IDEAS At Integrated Health Systems, we provide technology solutions solely for the long-term care industry to lower costs, provide higher performance with unmatched service and support. We technology to support technology. Simple. UNIQUE APPROACH BEST SOLUTIONS Integrate d Health Systems www.isihealthsytems.co m Contact Us 866.602.6100 www.isihealthsystems.com

Upload: carrie-price

Post on 17-Aug-2015

10 views

Category:

Healthcare


0 download

TRANSCRIPT

FRESH IDEAS

At Integrated Health Systems, we provide technology solutions solely for the long-term care industry to lower costs, provide higher performance with unmatched service and support. We technology to support technology. Simple.

UNIQUE APPROACHBEST

SOLUTIONSIntegratedHealth Systems

www.isihealthsytems.com

Contact Us866.602.6100www.isihealthsystems.com

SOMETHINGABOUT US

Technology at Work. No Exception.

For more information please visit our website:

www.isihealthsystems.com

1 of 6Contact Us866.602.6100www.isihealthsystems.com

www.isihealthsytems.com

We Remove the Complexity from Technology

Proven Technology Superior Support Cloud-base Solutions Lower cost, higher performance, with

unmatched response and support.

CLOUD BASED SOLUTION

1 of 6Contact Us866.602.6100www.isihealthsystems.com

www.isihealthsytems.com

ConnectaCare, powered by Integrated Health Systems, is a web-based virtual desktop solution. Single Platform - users access

hosted applications: Email, MS Office, and shared documents.

Multiple times faster than any other platform such as Citrix.

Device agnostic, so a user can use any internet-based device to access their virtual desktop.

ApplicationMenu Bar

Client CustomizableIntranet Interface

Links to Important Partner Sites

MONITORING SOLUTION

1 of 6www.isihealthsytems.com

Contact Us866.602.6100www.isihealthsystems.com

PULSE is a proactive monitoring solution to keep users and their technology operational.

Provides intelligence to identify and resolve issues.

Low cost way to manage IT device issues.

Security/Patch Management

24/7 HELP Desk

Device and User

Statistics and

Performance

Alerts and System Notices

MOBILE SOLUTION

1 of 6Contact Us866.602.6100www.isihealthsystems.com

www.isihealthsytems.com

Remote device enrollment and registration including SMS, emailand web.

Application configuration and device access remotely. Setup WiFi and VPN connections remotely.

Tracks system inventory, serial numbers, device type, carrier

information and installed applications

Auto-wipe and auto-lock features eliminate breaches in case of a misplaced or stolen device. Enforce security policies remotely.

Mobile devices are centrally managed from Integrated Health Systems support enter. Remote password reset, pinpoint device location, data plan management.

PULSE Mobile Device Management is a remote monitoring and management (RMM) platform.

Geographic Location Tracking

Selective Wiping

Built in Reporting

Company-owned Device or a BYOD (bring your own device)

COMPLIANCESOLUTIONS

1 of 6Contact Us866.602.6100www.isihealthsystems.com

www.isihealthsytems.com

CODE RED HIPAA HITECH Compliance

 Device scanning for PHI risk

Reporting with potential fine amounts

Device Encryption

Email Encryption

Onsite Audits and Remediation

Onsite HIPAA/HITECH Staff Education

 

BACK UP SOLUTIONS

1 of 6Contact Us866.602.6100www.isihealthsystems.com

www.isihealthsytems.com

eMAR Guardian provides a trusted method to ensure access to the latest up to date Medication/Treatment Sheets.

Continuous and up to date access to your eMAR/eTAR Reports

Verifies that latest reports have downloaded.

Simple setup/ Easy to maintain

Reporting options available

 

SERVICE DESKBY THE

NUMBERSAnswered Call Hold Time

5 of 6Contact Us866.602.6100www.isihealthsystems.com

www.isihealthsytems.com

1172 72%

166 82%

164 92%132 100%

<:10 <:20

<:30 <:40

<:50 <:60

>:60

In Seconds

Max Time to Answer 37 seconds

100% of all calls answered in under 40 seconds!

GET IN TOUCHCONTACT US

Address:16120 Foster Overland Park, Kansas 66085

Phone:866.602.6100

Email:[email protected]

Integrated Health Systems IT Advantage allows providers to enhance and extend their IT

support to streamline business processes and increase support across their operations.  

6 of 6www.isihealthsytems.com

Contact Us866.602.6100www.isihealthsystems.com

Using ConnectaCare virtual desktop and Pulse device monitoring and helpdesk, organizations can maximize technology up-time while experiencing instantaneous support response.

Corporate Location