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FLIGHT CASEWE OFFER DIFFERENT MEANS TO SOLVE YOUR PROBLEMhttp://fltcase.com/

1Managed Service ProviderFlight caseIT managed Services, our Organization is a Network Operations Solutions provider and well-receivedmanaged service provider. We support clientele varying from supporting network operations of niche telecom companies to Managing/Reporting/ Accounting/Data Analysis tasks for companies based in United States & Middle East.http://fltcase.com/noc.php

Engineering Support change to IT managed services

Analyze the SIP Logs, Call legs, CDR, to find the fault in A-Z route of different vendors and replace with the best route.Troubleshooting and Maintenance of various soft switches such as Veraz, Nextone, Sansay, Sonus, MVTS, TBCAlso soft switch I-Gate 4000Pro & 4000 and Media Gateways servers, Cockpit, Telarix, Denver, Palladian and SBC.Installation and configuration of various types of switches & gatewaysHandling escalated calls of the NOC which come under Level II or III.Coordinating with client /vendor stakeholders if and when required

http://fltcase.com/

Network Operations Center Personnel change to Network monitoring center

Troubleshooting at Level on VOIP Platforms & switchesMonitoring and doing initial activity to understand customer/vendor issuesTrouble ticket management , performance management as per client toolsHandling tickets and responding as per SLAsDealing with Vendors (Termination Providers) for all type of technical issue through Mail or Live ChatFull understanding of SIP/IP protocols, knowledge of UnixConfigures, testing, and monitoring LAN/WAN equipments and related soft switches.Network performance managementPhone & Email management

http://fltcase.com/Telecom Specialized Software Services

UI enriched applicationsMiddle ware business Services (SOA Architecture) supporting existing and new clientsWireless Web Service to establish communication between Resellers/Subscriber and Telecom Provider etcUpgrading legacy systems to latest upgraded software technologies

http://fltcase.com/Outsourcing Services

Our support services are mainly to monitor and maintain your network. Our resources are available to provide you the flexibility and extensive understanding of the underlying principles of management services. We provide our clients a reliable, cost effective network monitoringand management solution, matched by quality driven processes.

http://fltcase.com/Sales / Account Management Services

Selling of wholesale / retail minutes IP/Data Carrier business worldwideBusiness Development efforts to identify new routes, buy / sell relationshipsIP carriers Account Management and support to all customers in the regionCreate awareness amongst VoIP service providers/ IP carriers/ Channel partners around the worldTake part in marketing initiatives, product development, inter carrier negotiations

http://fltcase.com/

Business Analysis and Rate Administration

Identify dial codes which should be broken out into the routing tablesIdentify sales or other groups for decreases in trafficHandling Rate Notification from Vendors and Rate update to Customers.Evaluate new vendor rate sheets and see what volume and savings are availableGenerating margin reports, customer traffic profile reportsAuditing of invoices to determine if issues are rate or volume relatedWorking with NOC/ appropriate group to identify non-working routes and remove from LCR and Premium table

http://fltcase.com/noc.php

Legal /Contract Administration

Legal Document Review and ManagementPre and Post-trial litigation support servicesAdvanced legal research and reviewParalegal support servicesLegal Clerical ServicesLitigation CodingLegal Research

http://fltcase.com/noc.php

ANY QUERY ?

http://fltcase.com/Contact Us Do call on us at:India:18173383724USA: +18173383710

OR email us at:Info@fltcase.com

Operations office:Flightcase IT Services P LtdPune IT Park,Aundh Road,Pune - 411020.India:+91 20 30201612

Operations office USA:Flightcase IT Services P LtdLonestar, 7th Street,Fortworth, Texas 76102

http://fltcase.com/

http://fltcase.com/