Mobility Management

A guide for CIOs.

DeviceStrategy

DeviceManagement

ManagedConnectivity

ApplicationMobility

How device management supports

Managed Mobility

mobilityin business

we all know

is important

mobility affects

report increases in productivity as a direct result of flexible mobile working

Regus Research

72% businessof businesses

O2 Research

two thirds of all email is now opened on a mobile device

of the world’s workforce will be mobile

Regus Research

37.2%

1.3 billionby 2015

73% of global IT executives say that mobility will impact their business more than the web did.

Accenture CIO survey 2013

and

Compliance & security

Cost reductions

Organisational transformation

Better employee engagement

mobile businessthe benefits of being a

are well established

a smarter worker

Is better informed

Travels more efficiently

Takes up less space

Can respond faster

is a more productive

worker

smart devicesare everywhere

By 2014, most mobile workers will be using their mobile as the primary communications device.

Source: April 2013 Gartner.

PC and Laptop shipments will decline 7.3%.

Tablet shipments will grow 69.8% year on year.

headachegiving a

to CIOs everywhere

leading technology research company Gartner, tells us there are 4 key questions we should be asking ourselves about Mobility Management…

4 key questionsto ask about Managed Mobility

1 2 3 4

Do you know the profile and system requirements of your employees and how many are already accessing the network with their own devices and what for?

Is your infrastructure robust with sufficient network provision and protection against threats?

Do you know how you will support & manage devices whether they are corporately or personally owned?

Which applications & business processes will deliver improved employee productivity if they can be delivered on any device?

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3

2

4

Mobility Management does not equal Mobile Device Management

Device strategy and selection is a consultative, roles based selection process.

there are many roles to considerinside any business

staticoffice worker

office hopper

mobileknowledge

worker

mobilecustomer

facing

mobiletask

worker

5 shifts in mobile workingaffecting each role are

flexibility of desk workers reducing travel & space needs

mobile office hoppers with richer meetings & collaboration

mobile information improving the effectiveness of knowledge workers

real time info providing right time, right place responses for customer facing staff

mobile apps for task workers improving job scheduling and speeding up completion

comms needscommunication & collaboration apps

device size, weight & battery life

device functionality & performance

speed & capacity of connectivity

and each role has their own

transactional business apps

connectivity coverage at location

company should provide smart devices for work

added to this – many workers feel their

from a list of ‘choose your own devices’

Choose Your Own DeviceCYOD

bring your own deviceis fast becoming the norm

admit to using their personal devices for work but 40% are doing so without any guidance from their employer.

with 50% of employees

Source: YouGov

Bring Your Own DeviceBYOD

but on the other hand,

better suited

highly paid executives may prefer to use their own

device

while new joiners may be likelier to choose a

company device

BYOD CYOD&

specific groups inside a business are

to each strategy

Bring Your Own Device Choose Your Own DeviceBYOD CYOD&

your device strategyis probably two strategies…

so…

mobile operating systemthen there’s the question of which

should you use?

iOS blackberry OS android OS windows 8 OS

the market is developing rapidly, with frequent launches of new phones and apps.

moving from one OS to another is a barrier because of the sunk costs, so selecting the right one for your business requirements is key to a good return on investment.

android is the most popular mobile operating system

2009 2010 2011 2012 2013 20140.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0% Global smartphone OS market share

Strategy Analytics: Global smartphone forecast by OS

each mobile operating system has merits

iOS is an excellent all round platform.

BlackBerry has enhanced security and policy definition.

Android has a huge variety of devices and prices.

Windows mobile has excellent integration with Windows servers and PCs.

they’re all good for email, calendar & contacts, but also…

in summary...

decide why your business needs to be a mobile business

choose a strategyBYOD, CYOD or both

choose a mobile operating system based on the drivers inside your business e.g. windows integration

choose your devices based on the needs of each role

mobilise your business

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