IT Managed Services

Your business is constantly evolving and you’re under pressure to manage costs, while optimising the smooth delivery of IT services across the organisation.

The ChallengeWith business users demanding With business users demanding future-forward technology innovations that stretch the know-how of IT teams to the limit, optimising your infrastructure capacity and performance is becoming a major challenge.

The SolutionThe SolutionOutsourcing IT support to a specialist managed service provider like Bell Integration ensures that day-to-day routine tasks are taken care of, and your systems stay up-to-date and secure.

AlongsidAlongside giving you access to unmatched technical expertise, you’ll find we offer a modular choice of service options that can be tailored to your exact needs.

OuOur flexible delivery model includes round-the-clock network and application monitoring, 24x7 incident management, help desk services, and more.

Eliminate risk at a fixed and predictable costTake advantage of our unparalleled support experience to simplify the management of your entire multi-vendor environment.

OuOur cutting-edge technology, knowledge and expertise extends from critical incident management to proactive support that helps improve the overall availability and stability of your IT systems.

For a predictable monthly subscription For a predictable monthly subscription that delivers significant savings, you can initiate 24x7x365 support for all your infrastructure and applications.

AAs well as troubleshooting problems and undertaking regular maintenance to keep systems current and your environment secure, we’ll ensure your infrastructure is performing optimally —and with the necessary capacity to meet your needs.

We’rWe’re also on hand to provide advice and guidance on how to prevent problems, plan for the future, initiate new services or explore new technology innovations.

PlusPlus, we can help out with sophisticated management information tools that will help you stay in control and meet regulatory and compliance obligations.

Managed IT ServicesKeep applications and infrastructure up and running — at a predictable monthly cost

Stephen HumphreysManaged Services Operations Manager

T +44 (0) 239 2825 925

shumphreys@bell-integration.com

IT Managed Services

From the network to the core and beyond, our managed IT services relieve you of the burden of having to worry about the health and performance of your infrastructure. What’s more, we’ll make sure you have a bullet-proof back-up and disaster recovery strategy in place, should the unthinkable happen.

Our expertise encompasses cloud, mobile and data centre technologies as well as collaboration tools and security. And should your network, systems, or storage need upgrades or expansion, we’ll work alongside you to plan the architecture, procure the equipment and oversee the implementation.

Our managed services expertise includes:

• Service desk and technical operations support

•• Remote and on-site desktop support

• Incident management 24x7x365

• IT service management/ITIL service management

• Infrastructure support and configuration management

• Cloud managed services

• Capacity planning and management

• Performance and event monitoring and alerting

•• Data backup and recovery

• Server build and platform support

• Server, asset, application and database utilisation monitoring and

management

• Hardware and software auditing

• Service level monitoring and reporting

• Vendor and third-party supplier management

•• Process and procedure development

• Patch management

• Enterprise application support

• Desktop-as-a-service

We’ve got IT covered

GLASGOW

Suite 11, Sky HubSkypark management SuiteSkypark 1, 8 Elliot PlaceGlasgow, LanarkshireG3 8EP

T +44 (0) 2392 825925T +44 (0) 2392 825925

EDINBURGH

Regus Offices83 Princes StreetEdinburghMidlothianEH2 2ER

T: +44 (0) 2392 825925T: +44 (0) 2392 825925