Making the referral and booking the appointment with the patient

The GP does it all(Release 2)

16 May 2005

Setting the scene

Busy Monday morning 10 minute appointments Dr Abbott has 18 patients to see in 2.5 hours

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James Abbott

I think you need to see a specialist. Using the new

Choose and Book service, we can book an appointment for

you.

Choose and Book icon/button/function key

GP System: Patient details page

The advantages for the GP

Simple referral process Full directory of all the secondary care services

available Decision support information for referral Advice and guidance facility Fewer queries from patients chasing referrals

The advantages for the patient Greater opportunity to influence the way they are treated by the

NHS Ability to discuss their treatment options so that they experience a

more personalised health service Greater convenience and certainty reducing the stress of referral Choice of a place, date and time that suits them, enabling them to

fit their treatment in with their life, not the other way around