making social customer care, great marketing with hp, honeywell, & alex and ani
TRANSCRIPT
Making Social Customer Care, Great Marketing with HP, Honeywell & Alex and Ani Waladeen Norwood, HP Dane Hartzell, Honeywell Jessica Woodbury, ALEX AND ANI Dr. Natalie Petouhoff, Constellation Research
Dr. Natalie Petouhoff Constellation Research Vice President and Principal Analyst @drnatalie
Goals – Presentation Overview
Hear from HP, Honeywell and ALEX AND ANI on how they got started with social
customer service.
Discover how HP, Honeywell and ALEX
AND ANI gained support for their efforts.
Learn how HP, Honeywell and ALEX AND ANI capitalize on these interactions as
marketing opportunities.
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Waladeen Norwood HP Global Social Customer Care Manager @hpsupport
Dane Hartzell Honeywell Global Director of Digital Marketing @ItsDane @Honeywell_Home
Jessica Woodbury ALEX AND ANI Senior Manager, Social Media and Customer Engagement @alexandani
Questions?
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