"making people out of participants" user centered design conference 2016
TRANSCRIPT
MAKING PEOPLE OUT OF PARTICIPANTS
Respecting and strengthening self-identity in usability testing
Alastair Somerville@acuity_design
Self control
Marshmallows
Schema
Self belief
Belief in self
My work
Sensory design projects
I am a professional
I am not a user
Usability
Stronger peopleBetter understanding
User Testing & Labs
Social psychology
Prison
Control
A cell
A prisoner
The participant
The user
The individual
Making people of participants
Being human is not being an
individual
Human centred
Human at the centre of networks of relationships
Centred with:peopleplacestools
Recognise relationships
Recognise the spaces between us
How?
Conversation
Conversationis hard
Empathy
Empathyis hard
Alternatives?
ObjectsProps
Symbols
De-privileging roles
Teenagers
Rickter Board
Person
Professional
Person
Professional
Prop
Older people
Home
Instructions
Yes
No
Work
List
Drink
Medical
Meal ShoppingTransport
Time Hope Love
Music TV/PC Radio Book
Perspectives
INDIGENOUS RESEARCH METHODOLOGIES
BAGELA CHILISA
Dingaka
Loneliness
Mesh
Usability testing
Not that
Cards
CardsCigarette
People
PeopleLots of
Life stories
Device usability
Results
Gosh
Moving house in later life to maintain happiness
Houses
Own devices
Future
Use props to enable people to take control
from you
Use personal narratives to understand networks
Trust people
Let go of space
Let go of control
Be vulnerable
Let people be people
Thank you
Alastair@acuity_design