making our catalogue as easy as 123
DESCRIPTION
Paul Hagon and I co-presented at VALA2010TRANSCRIPT
![Page 1: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/1.jpg)
Making our catalogue as easy as 1, 2, 3
VALA2010, 8 February 2010Bobby Graham, Director Web Publishing (Acting)
Paul Hagon, Senior Web DesignerNational Library of Australia
![Page 2: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/2.jpg)
2008 Library catalogue
![Page 3: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/3.jpg)
Replace it
• An alternative open public access catalogue interface which:– enhanced access to the Library’s collections– improved usability for user needs– Enabled staff to customise the look of the screens– had linkages to other data sources and systems
![Page 4: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/4.jpg)
VuFind
• Open source library resource portal• Developed by Villanova University• VU had same basic infrastructure as the
Library’s existing catalogue• Minimal configuration was required
![Page 5: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/5.jpg)
The prototype
• Light on time and resources• Collaboration between Library system
administrators and ILMS managers• Test space
– Implement the Library’s requirements– Test with internal users
• Refine the findings• 2 May 2008 VuFind implemented as catalogue
![Page 6: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/6.jpg)
VuFind prototype
![Page 7: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/7.jpg)
Review VuFind interface
• Why? – Prototype became production catalogue without
user testing of interface• Who?
– Web Publishing Branch received funding to conduct this review
• How?– Library worked with Stamford Interactive, a
usability consultancy to conduct the review
![Page 8: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/8.jpg)
What did we want to know?
• Who is using the catalogue?• Where do users come from?• Does the catalogue interface deliver what the
Library’s users need?• If not, why not?• Can the Library provide users with even more
of what they need?
![Page 9: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/9.jpg)
The mission
• Review the existing user interface• Recommendations to improve the overall
usability of the catalogue interface• Investigate similar catalogues from Australia
and around the world
![Page 10: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/10.jpg)
Focus group
• Director, Collection Delivery & Storage Branch• Director, Reader Services• Director, Serials Collection Management & Standards Branch• Library Graduate• Manager, Australian Collections & Reader Services• Manager, Document Supply Service• Manager, ILMS Unit• Manager, Serials Collection Management & Standards Branch• Senior Web Designer• Systems Administrator• Director Web Publishing Branch (Acting)
![Page 11: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/11.jpg)
The process
• Ran a user survey• Defined user profiles• Interviewed users• Walkthrough with users• Considered the findings
![Page 12: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/12.jpg)
How would you describe yourself?
![Page 13: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/13.jpg)
How old are you?
![Page 14: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/14.jpg)
Where do you live?
![Page 15: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/15.jpg)
Did you access the catalogue from Australia or from overseas?
![Page 16: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/16.jpg)
From where did you access the catalogue?
![Page 17: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/17.jpg)
How did you get to the catalogue?
![Page 18: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/18.jpg)
Why did you visit the catalogue?
![Page 19: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/19.jpg)
How often do you visit?
![Page 20: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/20.jpg)
Describe yourself
![Page 21: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/21.jpg)
User profilesFamily history researcher
Recreational researcher (e.g. private interests)
Professional researcher
Librarian Academic Tertiary student
Age group Over 55 years of age Over 45 years of age 45 to 64 years of age
Over 45 years of age
Over 45 years of age Over 16 years of age
Geographic location
Melbourne/Sydney/Canberra/Other NSW
Melbourne/Sydney/Canberra/Other NSW and outside Australia
Sydney, Canberra/ACT and outside Australia
Canberra/ACT
Melbourne/Sydney/Canberra and outside Australia
Canberra/ACT
Access via NLA website or a search engine
NLA website or a search engine
NLA website or a search engine
NLA website
NLA website or a search engine
NLA website or a search engine
Access from Home Home Home or work Home Home Home
Looking for Items on a particular subject or to find an online resource
Items on a particular subject or to find an online resource
Items on a particular subject
Specific title
Items on a particular subject or title search
Items on a particular subject
Usage frequency
About once per month or first time users
About once per month or first time users
Less than once per month or first time users
Several times per week to every day
Less than once per month or first time users
Several times per month and once per month as well as first time users
![Page 22: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/22.jpg)
User walkthroughs
• We worked with nine typical users• Ran two user test sessions
– First session users had to complete a set of tasks using the current VuFind catalogue interface
– Second session users tested the revised interface with changes based on the first session
![Page 23: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/23.jpg)
•Obtain users’ feedback and allow them to inform the design•Validate labeling issues•Validate changes in:•Homepage•Results page•Search box•Navigation options (footer links)
The purpose
![Page 24: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/24.jpg)
1. Find new items added in the last week2. What is Dr Seuss’s real name?3. What can you find for Aboriginal Australian rugby
league players?4. Find the book ‘Australian beach houses’ by Jenna
Reed Burns5. Search for Captain Cook
The questions
![Page 25: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/25.jpg)
![Page 26: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/26.jpg)
![Page 27: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/27.jpg)
![Page 28: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/28.jpg)
![Page 29: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/29.jpg)
![Page 30: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/30.jpg)
![Page 31: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/31.jpg)
![Page 32: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/32.jpg)
Reduce number of results to 10 per screen✘
✔ Survey every 6 months
✘ Remove all formats drop down
✔ Remove chatty text
✔ Change browse to browse alphabetically
Close some facets✘
Some recommendations
Remove the comments tab & functionality✘
![Page 33: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/33.jpg)
![Page 34: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/34.jpg)
![Page 35: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/35.jpg)
![Page 36: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/36.jpg)
![Page 37: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/37.jpg)
![Page 38: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/38.jpg)
![Page 39: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/39.jpg)
Use friendly words
![Page 40: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/40.jpg)
![Page 41: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/41.jpg)
![Page 42: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/42.jpg)
![Page 43: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/43.jpg)
![Page 44: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/44.jpg)
![Page 45: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/45.jpg)
![Page 46: Making Our Catalogue As Easy As 123](https://reader035.vdocuments.mx/reader035/viewer/2022070301/546925b4af795939568b4a43/html5/thumbnails/46.jpg)
Thank you
[email protected]: 02 6262 1542http://libertylittlebasil.blogspot.com/@LibertyBasil
[email protected]: 02 6262 1026http://www.paulhagon.com/@paulhagon