making money with saas - jeff lawson

35
you make a living with SaaS decided to So, ’ve Jeff Lawson jeff@twilio.com @jeffiel

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Page 1: Making Money with SaaS - Jeff Lawson

youmake a living

with SaaS

decided toSo, ’ve

Jeff [email protected]

@jeffiel

Page 2: Making Money with SaaS - Jeff Lawson

value created - some discount

= your price

simple, universal pricing formula

Page 3: Making Money with SaaS - Jeff Lawson

Businesses: mostly rationalMake Money

orSave Money

BOTTOM LINE

Consumer

OR

Business

Page 4: Making Money with SaaS - Jeff Lawson

ConsumersAreNotRational

Page 5: Making Money with SaaS - Jeff Lawson

Businessesare PrettyRationalEvery decision driven two factors...

Page 6: Making Money with SaaS - Jeff Lawson

IncreaseRevenue

ReduceCosts

ORMeasurable Value

Page 7: Making Money with SaaS - Jeff Lawson

Whiten your teeth with Colgate Dental Proadvertisement

Xlearn more

No measurable value?Stick ads on it!

Page 8: Making Money with SaaS - Jeff Lawson

measurable value

business customersNeat!

have a framework for

so

Page 9: Making Money with SaaS - Jeff Lawson

Be Proudand put a price on

the value you’re generating

Page 10: Making Money with SaaS - Jeff Lawson

Start

Does my service generate value?

Back to the drawing board How Much Value?

YesNo

Page 11: Making Money with SaaS - Jeff Lawson

Cost Based Pricing

Page 12: Making Money with SaaS - Jeff Lawson

Margin =ProfitPrice

Profit = Price - Cost

Price = Cost / (1-m )

Page 13: Making Money with SaaS - Jeff Lawson

Price = Cost / (1-m )

Price = $10 / (1-0.5)

Target Margin: 50% (0.5)Costs: $10

= $20

Page 14: Making Money with SaaS - Jeff Lawson

What if your unit costs are basically zero?

Web Server Web Server

MySQL

$200 / mo

Page 15: Making Money with SaaS - Jeff Lawson

Value Based Pricing

Page 16: Making Money with SaaS - Jeff Lawson

Are they......saving money

by replacing a more expensive solution?  

...saving money on efficiency because of you?  

...generating more revenue because of you?

HOW MUCH?

HOW MUCH?

HOW MUCH?

Page 17: Making Money with SaaS - Jeff Lawson

Competitive Pricing

Red Herring, see previous slide.

Page 18: Making Money with SaaS - Jeff Lawson

$$$

Cost Based Value Based

Competition

sanity check:

do they converge?

Page 19: Making Money with SaaS - Jeff Lawson

IsIt?

Page 20: Making Money with SaaS - Jeff Lawson

Customer Feedback Loops

Page 21: Making Money with SaaS - Jeff Lawson
Page 22: Making Money with SaaS - Jeff Lawson

Split Testing

Page 23: Making Money with SaaS - Jeff Lawson
Page 24: Making Money with SaaS - Jeff Lawson

$1,000 / Mo + 0.001 / Msg$0 / Mo + 0.10 / Msg

Page 25: Making Money with SaaS - Jeff Lawson

Talk to potential customers, learn the value prop during private beta

(which can be free)

Page 26: Making Money with SaaS - Jeff Lawson
Page 27: Making Money with SaaS - Jeff Lawson
Page 28: Making Money with SaaS - Jeff Lawson
Page 29: Making Money with SaaS - Jeff Lawson

Start conservative, drop prices if needed

Raise prices if merited, but

don’t fool people :)

Page 30: Making Money with SaaS - Jeff Lawson

IsIt?

Page 31: Making Money with SaaS - Jeff Lawson

If you’re unsure, just make more pricing

options.

Page 32: Making Money with SaaS - Jeff Lawson
Page 33: Making Money with SaaS - Jeff Lawson

Maybe I need mustard instead

Page 34: Making Money with SaaS - Jeff Lawson

Figure out value generated

Test with Potential Customers

Free Private Beta

Go Public with a Price Tag

Adjust as necessary, ideally down.

Page 35: Making Money with SaaS - Jeff Lawson

Jeff [email protected]

@jeffiel