TM

Make a rightchoice andJump-startyour career

with Flexibility & Agility

Join HCL’s Infrastructure

Services Division

At HCL, we believe in enabling all employees to fully leverage their ideas, and giving free reign to their entrepreneurial instincts and abilities.

HCL is unusual in its culture of grass-roots, business-driven, customer-focused innovation—a culture in which every employee is an idea

entrepreneur, or “ideapreneur.” This environment is shaped by our “Employees First” values, which collectively empower and encourage all

employees to come up with innovative solutions for speci�-c customer pain points. Our employees have a license to ideate and an

opportunity to generate unusual value for customers and for HCL. Armed with this license to ideate, every employee – every day – is creating

unparalled value.

Start-up ideas everyday

Infrastructure Services Division at HCL Technologies:• Manages mission critical environments and handles over 3 million devices for over 1.7 million end users• Builds and runs the world’s fastest trading engine for a FTSE 100 tobacco manufacturer• Provides infrastructure support across multi-lingual service desk, remote desktop support, data centre, webmaster, networks and

desk-side services for a big four record company• Delivers tiered, multi-lingual HD support in 10 languages for the world’s leading lifestyle magazine publisher

What makes second-generation IT outsourcing work? Rapidly changing economic, business and technology environments are changing business expectations from IT. No longer a mere cost center, IT is now a business enabler and business transformer that drives efficiencies and top line growth. Organizations that are looking to harness value from this paradigm shift are looking to replace their traditional rigid IT vendors with one that is an agile, transparent and collaborative—one that will transform their outsourcing relationships by rethinking what is possible and is willing to restructure to adapt to change. That said, even when organizations are unable to realize full benefits of outsourcing, disengaging from a bad ITO deal can be tough.

• An organization’s technology roadmap should be based on its business needs and not a vendor contract. • Operational excellence takes priority over hardware alignment. • Transformation does not mean more hardware• In today’s multi-vendor environment, you need a team player and not a game player.

We know what it means when you say you need it NOW. And we believe, it’s about time you to switch from ‘No’ to ‘Now’.

Start a Transparent Enterprise revolution

We know that,

NextBack

Infrastructure Services Division – Solving KeyCustomer Pain PointsToday, we have matured from being a RIM player to providing end-to-end, run-the-business support to organizations. Through our ‘Industrialized IT Management’ proposition, we enable CIOs to transform roles—from taking orders to causing change.

Our aim is to enable optimized, flexible, centralized, standardized, and business aligned IT that can be measured through customer satisfaction-based metrics and not just SLAs.

Read what our Ideapreneurs say about us

EMPLOYEE’s Testimonial

Working in HCL ISD is challenging, stimulating and rewarding. Our pace of growth means every member of the team has the opportu-nity to grasp new learning opportunities and has the space to succeed. Individuals who enjoy the autonomy to fulfil their roles, are flexible and committed to being part of a winning team will love working for HCL ISD. We are proud of our track record and driven to ensure our CAGR remains the best in the industry. Being a part of such a story is a great feeling. Any good? Happy to amend if required.

James Mayo, DIRECTOR, INFRA Global Sales-EUR S-United Kingdom

Time to Switch from ‘No’ to ‘Now’

NextBack