MaintenanceTrainingReaching new horizons together

Services by AirbusTraining

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Training in aviation faces new challenges every day. Proximity, technology, economics, extended partnerships and expertise are the new horizons for today and tomorrow. As the leading aircraft manufacturer, we are taking a proactive initiative to reach these new horizons together with our new services offer.

Philippe MhunHead of Customer Services

Training by AirbusReaching new horizons togetherSafety & QualityOEM expertiseFleet-wide experience

Innovat ionActive learningKnowledge, skills & attitude

ProximityCost-effective solutions

Value creationWorldwide

Maintenance Training

04 Maintenance Training network

05 Airbus Competence Training (ACT)

08 Type Training09 Difference training10 Recurrent Training11 Non-approved courses12 Specialised courses13 Initial Operating Experience14 Instructor courses15 Mobile Solutions15 Customised solutions

& ACT Suite18 e-Training

Training Contents

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Airbus Maintenance Training Organisation Exposition (MTOE) locations and approvals**:

01. ATC* Europe - Toulouse (France) CAAC / CASA / EASA / UAE GCAA / FATA

02. ATC* Europe - Hamburg (Germany) EASA / UAE / GCAA

03. Bangalore (India) EASA / DGCA

04. Beijing (China) CAAC / EASA

05. Miami (USA) EASA / Mexican Civil Aviation Authority (DGAC)

06. Jakarta (GMF, Indonesia) EASA

07. Buenos Aires (ARG)

08. Tunis (TAR)

09. Singapore (SIAEC) EASA

10. Hong Kong (HAECO) EASA

11. Bangkok (THA)

*Airbus Training Centre **Other training approvals can be obtained upon specific customer needs

Reaching new horizons together

Your Maintenance training: where you need it, when you need it, how you need it.

MAINTENANCE TRAINING BY AIRBUS_

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Bringing the aircraft into the classroom Establish an efficient learning experience combining advanced theory and comprehensive practical exercises

A concept approved by Airworthiness Authorities

Reduces practical training on aircraft by 50%

Survey answered by 15 customers, representing 281 trainees having followed an ACT course with Airbus

Significant savings Reduced practice on aircraft Improving Operational Reliability Stress reduction Safe learning environment Human factors Better communication Focus on the "need to know"

ACT appreciations on skills and competences*

With ACT, a wide range of training courses can be produced: approved courses, recurrent training and specialised courses

Available all around the world: Through mobile solutions at your facilities

In Airbus MTOE locations

Faster fault identification and ease in routine tasks

Decrease in maintenance errors and components’ damages

Optimisation in technical documentation usage

Decrease of inappropriate removals

Improved accuracy in problem solving and troubleshooting tasks

Increase safety awareness

Active learning• Active participation of the trainee throughout

the course• Learning-by-doing by interactively operating

inside simulated aircraft and cockpit

Operationally-oriented training• Servicing, tests and troubleshooting maintenance

tasks conducted by the trainee through realistic operational scenarios

• Practical sessions with actual digital aircraft documentation: Airn@v

• Access to different aircraft type training with one classroom layout

AIRBUS COMPETENCE TRAINING (ACT)_

*Survey answered by 15 customers, representing 281 trainees having followed an ACT course with Airbus

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Approved by multiple Airworthiness Authorities

Differ

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cou

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Difference course D

ifference course

A350 A380

A340

A320

A330

Engine difference courses

DIFFERENCE TRAINING CROSS MAINTENANCE QUALIFICATION (CMQ)_

Base Maintenance Certifying Engineer• Theoretical training on airframe,

powerplant and avionics systems• Safety precautions, tooling and maintenance

practices specific to the aircraft

Type Training Maintenance courses:

• Mechanical (B1)• Avionics (B2)• Mechanical + Avionics (B1+B2)

Theoretical and practical training• To ensure certification, inspections, routine work

and tasks as appropriate for the type of aircraft: troubleshooting, repairs, adjustments, replacements, operational and functional checks

• All courses are orientated to human factors in maintenance operations

A380 / A350 New Technology

TYPE TRAINING_

Take advantage of previous qualifications to reduce type training.

Difference courses within an Airbus aircraft family CMQ Intra Family

Difference courses between different Airbus aircraft families CMQ Inter Family

Can be adapted to support the specific requirements of your local authorities

Can be performed in your facilities upon request

Can be performed in your facilities upon request

These courses exist in e-Training

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For management staffExecutive General familiarisationIntroduction to the general layout of the aircraft’s major systems

General familiarisation • Overview of all Airframe,

Powerplant and Avionics Systems• Safety precautions, tooling and maintenance

practices specific to the aircraft

Line Mechanics course• Theoretical airframe, avionics & powerplant

systems knowledge training • Basic system and sub-system description

and operation, controls and indicating, system servicing and operational checks

For non-certifying staff working at the ramp

Cargo LoadingSafety precautions to use loading / unloading equipment for Universal Loading Devices (ULD), either manually or electrically

Ground Handling Overview of ground handling procedures, controls, indicating, component location and safety precautions

Cabin Interior & Emergency Equipment Install, test, operate and remove cabin systems’ components and emergency equipment

Ramp and Transit Safety precautions and specific tasks on ramp and transit servicing

NON-APPROVED COURSES_

• Refresher of the aircraft systems, relevant technology, human factors, worldwide fleet in-service issues and associated consequences

• Review of aircraft documentation used to perform maintenance and troubleshooting

• A320 Maintenance Recurrent e-Training Library

This e-Training Library allows Mainte-nance personnel to refresh themsel-ves on any specific A/C topics covering Avionics, Airframe & Powerplant up to EASA level 3.

Personnel can benefit from this e-Training solution to learn at their pace, from any location.

This training will be recorded as part of the mandatory refresher training for certifying staff and as a conti-nuous support for all staff during operations.

The modules have been designed to facilitate self-study via intensive use of videos and practical exercises for troubleshooting preparation.

RECURRENT TRAINING_

Can be performed in your facilities upon request

Throughout their career, certifying staff need to refresh their competencies every two years

These courses exist in e-Training Library

Recurrent training is highly recommended for non certifying staf

These courses exist in e-Training

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Oxygen basicOverview of oxygen basics, oxygen systems and components, handling, servicing and safety instructions, regulations

Hydraulic Maintenances PracticesMaster the right maintenance techniques and practices for servicing, operation, installation, inspection, dispatch recom-mendation and on-wing repair

Aircraft Rigging Perform rigging procedures on the aircraft systems using the appropriate Airbus operational documentation

ETOPS MaintenanceTechnical requirements and procedures necessary for operating and dispatching an aircraft under ETOPS regulations

CAT II / CAT III Master the aircraft dispatch related to CAT II / CAT III operations

Troubleshooting Onboard maintenance systems, technical documentation and Troubleshooting

Airbus on-site assistance at the ramp to close the training loop• Enhance maintenance staff’s expertise and

best practices in your specific environment, with the support and supervision of an Airbus instructor

• More than a support, it is a real added value for your company to take benefit from our instructors’ experience

SPECIALISED COURSES_

Engine Run-UpSafely start and operate the engines and related aircraft systems in normal, abnormal and emergency environments

TaxiingSafely taxi the aircraft under all operational conditions

Electrical Wiring Interconnection System (EWIS) • Following recommendations made by the

FAA ATSRAC (Ageing Transport Systems Rulemaking Advisory Committee)

• Evaluate the electrical wiring installation and effectively use the applicable documentation

• Thanks to the introduction of e-tests, Part 145 certificates can now be edited for trainees having successfully completed the e-Training EWIS courses

Fuel Tank Inerting System (FTIS) • Reinforce skills on ATA 47 principles• Familiarisation with the related components

and maintenance procedures

Optical Fibre Inter SystemPerform repair by fusion splices, with the use of fusion tool kit

For line and base maintenance staff Initial Operating Experience (IOE)

Can be performed in your facilities upon request

These courses exist in e-Training

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Core module• Knowledge,

skills and attitude • Learning styles• Communication• Behaviour• Human factors• Training techniques

ACT classroom training course• Control indicating

• AMM tasks• Troubleshooting• Role-playing:

Lecture, coaching, assessment

Practical on aircraft• Safely manage group

of trainees for practical training on aircraft

• Understand role of practical assessor in a real environment

AMIC RefresherReview and practice instructional skills, debriefing and assessment methods, management of difficult situations, use of Airbus’ technology

Electrical Wiring Interconnection System (EWIS) kit Hydraulic repairs kit Ultra Light Instructor kit (ULIK)Mobile ACT classroom

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MOBILE SOLUTIONS_

Airbus Maintenance Instructor Course (AMIC)

INSTRUCTOR COURSES_

Becoming speaker, facilitator and advisorCreating relationship

based on trust Adopting non

judgmental attitude

One pillar of Airbus Maintenance Training Solutions

Can be performed in your facilities upon request

Bring Airbus expertise to your facilities

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From strategy to implementation, let’s build your training solution together,to address your initial and recurrent training needs, to bring Airbus training standards to your facilities.

ACT Suite

Any specific demand can be considered upon request

CUSTOMISED SOLUTIONS _

The ACT TrainerAirbus developed coursewareInstructor learning guidesInstructor proficiency on ACTSoftware & courseware updatesTurnkey on site deployment Advisory serviceContinuous support

ACT suite _

Airbus Maintenance training solutions encompass a wide spectrum of scalable services:

Benefits

Training performance • Airbus concept in Customer’s

environment • Active and unlimited practise

on virtual aircraft • Focus on the “need to know”

Training quality and safety • Airbus Expertise: OEM backed

training standards (Original Equipment Manufacturer)

• Latest approved courses • Optimised maintenance operations • Human factors oriented • Minimised risk to the aircraft

and personnel

Savings • Reduced travel and work

disruption • Limited courseware development

• Autonomy and flexibility • Shorter “on the job” ramp up • Operational reliability contribution

Airbus long term solution for Type Training and recurrent training at your facilities

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Benefits

Online access to Airbus educational content at highest standards

OEM-backed data and courses developed with Airbus instructors’ expertise

Self-paced study with use of videos for effective learning process and better knowledge retention

Access at any time, from any location and device

Efficient Learning Management System (LMS) with advanced features

Possibility to edit Airbus declaration of attendance at course completion

e-TRAINING BY AIRBUS_

* New EWIS courses available: introduction of e-tests to deliver Part 145 certificates (possibility to edit it directly via the e-Training by Airbus platform).

These courses exist in e-Training Library

e-Training courses • EWIS (Electrical Wiring

Interconnection Systems)*• FTIS (Fuel Tank Inerting System)• A350/A380 New Technology• General Familiarization• Human Factors• Optical Fiber Inter System (OFIS)• A380 SCS (Supplemental

Cooling System)

e-Training libraries • A320 Maintenance Recurrent

e-Training library• Possibility for maintenance personnel

to address recurrent training at their own pace, from any location.

• Use of Airbus operational data for continuous support during maintenance operations, throughout the year.

• Access to a comprehensive set of learning media:

Digitalized modules: Avionics, Airframe & Powerplant, up to level 3.

Instructor-led videos developed with experienced Airbus instructors

Guided practical exercises for troubleshooting preparation

These courses exist in e-Training

For more information, please contact your Key Account Manager or:training.commercial@airbus.comwww.airbusworld.com

AIRBUS S.A.S. 31707 Blagnac Cedex, France © AIRBUS S.A.S. 2017 - All rights reserved, Airbus, its logo and the product names are registered trademarks.April, 2017. Concept design by Airbus Multi Media Support. 20170745. Photos by Airbus.Printed in France by Airbus Print Centre.Confidential and proprietary document. This document and all information contained herein is the sole property of AIRBUS S.A.S. No intellectual property rights are granted by the delivery of this document or the disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of AIRBUS S.A.S. This document and its content shall not be usedfor any purpose other than that for which it is supplied. The statements made herein do not constitute an offer.They are based on the mentioned assumptionsand are expressed in good faith. Where the supporting grounds for these statements are not shown, AIRBUS S.A.S. will be pleased to explain the basis thereof.This brochure is printed on Triple Star Satin.This paper is produced in factories that are accredited EMAS and certified ISO 9001-14001, PEFC and FSC CoC. It is produced using pulp that has been whitened without either chlorine or acid. The paper is entirely recyclable and is produced from trees grown in sustainable forest resources.The printer, Airbus Print Centre (France 31707),is engaged in a waste management and recycling programme for all resulting by-products.