maintenance - · pdf filea challenging landscape- brazil at glance - wind industry service and...
TRANSCRIPT
Vestas Service Value Proposition
MAINTENANCE
Your Power – Our Commitment
9/6/2017 Brazil Wind Power 2017
A Challenging Landscape- Brazil at glance- Wind industry service and operational risks
Vestas Maintenance
9/6/2017
2
• Turbine availability during optimum conditions
• Budgeting for unplanned maintenance events
• Spare parts access & availability and supply chain reliability
• Shortages in skilled workforce
• Safety and environmentally friendly footprint
• Asset management expertise
• Managing unpredictability
Vestas Service
signifies
peace of mind for maximum ROI & Safety
Challenges
Vestas Services™ - Fleetwide Lifetime Service Partner for Brazil
9/6/2017
Vestas Maintenance3
- Value Proposition
Delivering a high level of safety performance.
We strive to be transparent and to have a close collaboration with
you in order to optimise your business .
Your assets could be any technology or brand additional to
Vestas.
Delivering high-quality service solutions in order to lower the
Levelised Cost of Energy for your preferred O&M strategy.
Offering you optimised performance by growing our knowledge
and insight from servicing the world largest operating wind base.
Continuously improving our offerings thanks to the largest R&D
organisation in the industry.
Comprehensive service offerings
for the full lifetime of our customers assets
7,81611,394
14,57920,312
25,80432,901
41,609
51,100
57,000
73,970
0
10.000
20.000
30.000
40.000
50.000
60.000
70.000
80.000
VestasGE WindEnerconMingyang GamesaUnited
Power
Suzlon SiemensGoldwind
Accumulated installed MW, year-end 2015
Vestas is the world’s largest service provider - In fact, Vestas does not only have the largest installed base but also the largest service
fleet
Source: MAKE Report, Onshore only, * 18.04.2016
+30,000
Wind Turbines
monitored
~ 7,000 Dedicated
Service Staff
+85 GW installed in
75 Countries
Vestas Maintenance
9/6/2017
4
As of Today*:
Vestas Fleet
under
service
Pure.Performance- A partnership with Vestas provides predictability in a flexible business model
Vestas Maintenance
9/6/2017
5
The Right O&M
Planning
• Predictive maintenance planning based
on weather forecasts and performance
analysis
• Focused on preventive and predictive
maintenance to secure highest possible
availability for customers
The Right People
• Industry leader in safety & certified
training
• Experts in O&M and engineering
• LEAN problem solving techniques
• High HSE standards and performance
The Right
Intelligence
• +30 years of global data collection
• Local diagnostics data centres
• Global performance monitoring network
• Data stream from +30,000 turbines
The Right
Infrastructure
• Global delivery, logistics & sourcing
network
• 24/7 surveillance centre & hotline
• The right parts, in the right time, at the
right place
Safety Values At Vestas- Background & Development
Background
• Safety is deeply anchored in Vestas’ DNA, it is an
integrated part of the business, something that is lived
since we believe that all hazards can be managed
• In 2005 Vestas commenced multiple wide-ranging safety
initiatives and detailed injury tracking systems to assure
proactive safety
Safety journey
• Lost time injuries (LTI) have been reduced at an average
rate of 28% every year from 2005 to 2016
• Today Vestas reports 1,5 lost time injuries per one million
working hours (2015)
• The new measure of Total Recordable Injuries (TRI) has
been introduced in 2011, covering a broader range of
injuries
34
26
21
15
85
3,2 2,8 2,1 1,6 1,5
11 10 911
9
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Injuries per 1.000.000 working hours
Lost time injuries
Total Recordable injuries
Vestas Maintenance
*Vestas own staff only, no contractor fatalities included
9/6/2017
6
Technical & Safety Training Set Up
DenmarkVestas Instructors: 12
Scope:
Installation
Service
Troubleshooting
Vestas Safety
GermanyVestas Instructors: 10
Scope:
Installation
Service
Troubleshooting
Vestas Safety
ChinaVestas Instructors: 3
Scope:
Installation
Service
Troubleshooting
Vestas Safety
SpainVestas Instructors: 8
Scope:
Installation
Service
Troubleshooting
Vestas Safety
IndiaVestas Instructors: 3
Scope:
Installation
Service
Troubleshooting
Vestas Safety
BrazilFacility & Vestas
Instructors : 3
Scope:
Installation
Service
Troubleshooting
Vestas Safety
USAVestas Instructors: 16
Scope:
Installation
Service
Troubleshooting
Vestas Safety
AustraliaVestas Instructors: 1
Scope:
Installation
Service
Troubleshooting
Vestas Safety
South AfricaVestas Instructors: 1
Scope:
Installation
Service
Vestas Safety
MexicoFacility/Equip only
Scope:
Installation
Service
Vestas Safety
FranceVestas Instructors: 1
Scope:
Service
Vestas Safety
MED Training Centres
NCSA Training Centres
APC Training Centres
New in 2017/2018
Vestas Maintenance
9/6/2017
7
Pure.Performance- A partnership with Vestas provides predictability in a flexible business model
Vestas Maintenance
9/6/2017
8
The Right O&M
Planning
• Predictive maintenance planning based
on weather forecasts and performance
analysis
• Focused on preventive and predictive
maintenance to secure highest possible
availability for customers
The Right People
• Industry leader in safety & certified
training
• Experts in O&M and engineering
• LEAN problem solving techniques
• High HSE standards and performance
The Right
Intelligence
• +30 years of global data collection
• Local diagnostics data centres
• Global performance monitoring network
• Data stream from +30,000 turbines
The Right
Infrastructure
• Global delivery, logistics & sourcing
network
• 24/7 surveillance centre & hotline
• The right parts, in the right time, at the
right place
Vestas Turbine Watch provides +15
years expertise in of 24/7/365
SURVEILLANCE ensuring timely
response
Identify performance deviation in the
fleet based on statistical analysis and
predictive models to
INITIATE OPERATIONS
ACTIVITIES at the
right time
Planning of maintenance based
on Vestas Forecasting™ to help
MAXIMISING PRODUCTION
Findings are used to improve
maintenance strategy to provide
RELIABLE PERFORMANCE AND
OUTPUT MANAGEMENT
MONITORIDENTIFY
&
INITIATE
PLAN &
REPAIR
LEARN &
IMPROVE
The Right OPERATIONS AND MAINTENANCE plan- Prevention through prediction
VGA
Vestas Maintenance
9/6/2017
9
VTM
Pure.Performance- A partnership with Vestas provides predictability in a flexible business model
Vestas Maintenance
9/6/2017
10
The Right O&M
Planning
• Predictive maintenance planning based
on weather forecasts and performance
analysis
• Focused on preventive and predictive
maintenance to secure highest possible
availability for customers
The Right People
• Industry leader in safety & certified
training
• Experts in O&M and engineering
• LEAN problem solving techniques
• High HSE standards and performance
The Right
Intelligence
• +30 years of global data collection
• Local diagnostics data centres
• Global performance monitoring network
• Data stream from +30,000 turbines
The Right
Infrastructure
• Global delivery, logistics & sourcing
network
• 24/7 surveillance centre & hotline
• The right parts, in the right time, at the
right place
9/6/2017
Vestas Maintenance11
Vestas Warehouse footprint (2015)25 warehouses placed geographically to secure quality & on time delivery
Area warehouses
Central warehouses
Global warehouse
Legacy warehouse
Repair Solutions
9/6/2017
Vestas Maintenance12
-Cost efficient repair solutions and complete replacements
BladeCare ™
Repair solutions:
• Cracks, erosion and surface
repairs
• Lightning damage repair
• Blade cleaning services
• Blade tip refurbishment
exchange
• Gel coating/painting
Uptower and onsite repairs:
• High-speed shaft bearing
change (rotor and generator
side)
• High-speed shaft change
• Intermediate shaft bearing
change (rotor and generator
side)
• Intermediate shaft change
Uptower and onsite repairs:
• Bearing exchanges
• Rebalancing
• Rotor cable replacement
GeneratorCare™ includes
the uptower repair solution
for Leroy Somer generators
for 3 MW turbines.
GearboxCare™GeneratorCare ™
Vestas offers you 568 different repair solutions and has 7 internal repair workshops and repair partners
located strategically across the world.
Supporting your O&M strategy we have introduced our main component Care Concepts:
Pure.Performance- A partnership with Vestas provides predictability in a flexible business model
Vestas Maintenance
9/6/2017
13
The Right O&M
Planning
• Predictive maintenance planning based
on weather forecasts and performance
analysis
• Focused on preventive and predictive
maintenance to secure highest possible
availability for customers
The Right People
• Industry leader in safety & certified
training
• Experts in O&M and engineering
• LEAN problem solving techniques
• High HSE standards and performance
The Right
Intelligence
• +30 years of global data collection
• Local diagnostics data centres
• Global performance monitoring network
• Data stream from +30,000 turbines
• After Sales product development
The Right
Infrastructure
• Global delivery, logistics & sourcing
network
• 24/7 surveillance centre & hotline
• The right parts, in the right time, at the
right place
the RIGHT PEOPLEthe RIGHT PEOPLE
The Right Intelligence- Vestas’ market leading intelligence systems constitute the core of WTG optimization
GLOBAL DATA –
LOCAL ANALYSISDATA KEY INSIGHTSSIMPLICITY & CENTRICITY
Deployment of a global,
agile and cross-
functional analytical
platform
Unified overview and
seamless user
experience
90 % of customer needs
secured by 10 data
points
24/7 service availability
Data available in many
forms and shapes
Data insights based on
+15 years experience
and learning
Benchmarking against
the world (VTM)
Enables global analytical
governance and
improvement of
diagnostics capabilities
Vestas Maintenance
9/6/2017
14
7 Vestas Performance
and Diagnostics Centres
with global reach
Locally responsive
diagnostics data centres
throughout the world
Vestas operates the
largest worldwide wind
turbine data system
• Data from +33,000
turbines
• 65 TB of information
PRODUCT DEVELOPMENT
All this knowledge and
information enable
Vestas to develop new
products for the After
Sales market
Products meant to
increase production,
availability or lifetime of
customers assets
+5% AEP
• Vestas has developed different strategies to calculate how
much can the components of the turbine be operating
through load models and on-site inspections
• Despite unclear regulation in place, Vestas is willing to be
your long-term Service Provider.
• Life Plus services
• Loads Analysis based on historic data
• Physical inspection of the turbine
• Remaining lifetime calculation
• Monitoring and Inspection programs
• Operation and Maintenance
Turbine Plus and Life Plus- Availability and Lifetime increase
Turbine Plus Life Plus
Vestas Maintenance
9/6/2017
15
0
10.000
20.000
30.000
40.000
50.000
60.000
2016 2017 2018 2019 2020Nu
mb
er
of
turb
ines (
>500kW
)
Turbines aged 15+ years1
Vestas GE Enercon
Siemens Gamesa Other
1 Source: MAKE Consulting (April,2016); only showing turbines with a nominal output of 500kW or higher
• Vestas has more than 40 products that are meant to
increase the availability of the turbines:
• Automatic Lubrication Systems
• Bat Mitigation System
• Climate Package - High Voltage Transformer room
• Controller Upgrade to VMP Global
• Leading Edge Protection of wind turbine blade
• Lightning Protection: Copper Cap and Copper
Strips
• Obstacle Collition Avoidance System (OCAS)
• Optional Fire Trace: Fire Suppression System
• Vestas Shadow Detection System
• …
Power Plus- Improvement of Vestas’ customers AEP
• Constantly improve our turbines is key to ensure to our customer that we tailor made the optimization of their assets.
• We deliver 2-3 new products per year to increase our After Sales portfolio
• In Brazil we have analyzed 13 wind farms and they are able to increase 1,5%-3,5% AEP with different PowerPlus products
Vestas Maintenance
9/6/2017
16
20142012 2013 2017
Power Uprate
for
V82-1.65MW
Power Uprate
for
V90-1.8MW
Vortex Generators
and Gurney Flaps
for V90-1.8/2.0MW
and
V100-1.8/2.0MW
Extended Cut
Out for
V90-3.0MW
Vortex
Generators
for
V82-1.65MWPower Uprate
for
3MW platform
Extended Cut
Out for
V80-1.8/2.0MWPowerPlus™
launch
Power Uprate
and Extended
Cut Out for
V100-1.8/2.0MW
Power
Performance
Optimisation
launch
2015 2016
Vortex
Generators
for
multibrand
turbines
Power
Performance
Optimisation
2.0 launch
Controller
Upgrade for
V90-3.0MW
Power Plus- Track record
Vestas Maintenance
9/6/2017
17
AME
3500 WTGs in
total
APC
640 WTGs in
total
NEU
1080 WTGs in
totalCEU
530 WTGs in
total
MED
1100 WTGs in
total
Active Output ManagementPerformance concepts tailored for you
Sales presentation – Active Output Management ®Vestas Maintenance
9/6/2017
18
Your assets need long term partnership
with solid, reliable and transparent partners
that can have close collaboration with you
in order to optimise your business.
Copyright Notice
The documents are created by Vestas Wind Systems A/S and contain copyrighted material, trademarks, and other proprietary information. All rights reserved. No part of the documents may be reproduced or copied in any form or by any
means - such as graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems without the prior written permission of Vestas Wind Systems A/S. The use of these documents by you, or
anyone else authorized by you, is prohibited unless specifically permitted by Vestas Wind Systems A/S. You may not alter or remove any trademark, copyright or other notice from the documents. The documents are provided “as is” and
Vestas Wind Systems A/S shall not have any responsibility or liability whatsoever for the results of use of the documents by you.
Thank you for your attention.
9/6/2017
Vestas Maintenance19