main street mercantile 11.09

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Marketing Your New Business Oklahoma Main Street Center November Program Managers Training November 3-5 / Perry, OK

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Presented at the November Oklahoma Main Street Managers Training in Perry

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Page 1: Main Street Mercantile 11.09

Marketing

Your New BusinessOklahoma Main Street Center

November Program Managers Training November 3-5 / Perry, OK

Page 2: Main Street Mercantile 11.09

Overview Image and Branding

Logo Development

Web Presence

Advertising Campaign

Grand Opening

Page 3: Main Street Mercantile 11.09

Image and Branding Image is Everything

Image Reputation Profile Public perception Directly ties to expectation – Set the bar high

Branding includes sharing your image with others so they also recognize who you are and what they can expect from you

Branding comes from telling your story What makes you special?

Page 4: Main Street Mercantile 11.09

Image and Branding branding encompasses

Marketing Public relations Business plan Packaging Pricing Customers Employees

in one large cohesive presentation.

Page 5: Main Street Mercantile 11.09

Image and Branding If branding is done correctly, it makes

the buyer believe and trust your product over your competitors.

"Branding is the reason why people perceive you as the only solution to their problem."

Rob Frankel, a branding expert and author of The Revenge of Brand X: How to Build a Big Time Brand on the Web or Anywhere Else

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Image and Branding Establishing your brand

Clarity

Consistency

Character

Page 7: Main Street Mercantile 11.09

Image and Branding Establishing your brand

Clarity

Should suggest something positive about the products or services you provide

Short, sharp, concise and easily remembered

Page 8: Main Street Mercantile 11.09

Image and Branding Establishing your brand

Consistency

Maintaining a level of expectation

Telling the same story over and over and over

All correspondence MUST have the same look and feel

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Image and Branding Business Cards:

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Image and Branding Stationary / Invoices:

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Image and Branding Signage:

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Image and Branding Establishing your brand

Character

Businesses have personality

Remember to remain professional

Important to be genuine

Page 13: Main Street Mercantile 11.09

Logos

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Logos

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Logos

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Logos

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Logo Reflect the company’s personality

Be simple – avoid too much detail Including too many colors

Be scalable – Jpeg / GIF / EPS version

Artistically balanced Pleasing to the eye Appear symmetrical

Page 18: Main Street Mercantile 11.09

Logo Needs to be on EVERYTHING

You should be tired of seeing it Logos should last 10-15 years Immediately recognizable as your business

Trend is headed towards wording only Check out National Trust, and NMSC

Page 19: Main Street Mercantile 11.09

Logo Wanted to feel like a “Mercantile”

Googled images Mainly black and white Traditional looking fonts

With a modern twist Lime green accents

Branding Can pull out the large “M” for branding purposes

Page 20: Main Street Mercantile 11.09

Logo

Page 21: Main Street Mercantile 11.09

Logo Branding Element

Simple Concise Scalable Recognizable Representative

Page 22: Main Street Mercantile 11.09

Logo Should look good in black and white as well as reversed

background color

Page 23: Main Street Mercantile 11.09

Web Presence

Page 24: Main Street Mercantile 11.09

Web Presence - Website Website

Home base Look and Feel Navigation Content Functionality Maintainability Reporting

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Web Presence - Website Tools to create your own:

www.homestead.com www.godaddy.com – domain & website tonight

Can create a site for as little as $4.99/month E-Commerce for $30/month

Can register a domain name for around $10/year

Page 31: Main Street Mercantile 11.09

Web Presence - Website Is it serving it’s purpose?

Are there things for people to do? Shop Give feedback Show products? Menu? Services?

Page 32: Main Street Mercantile 11.09

Web Presence – Social Networks

Facebook Fan Page

Twitter

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Web Presence - Blog Show personality Longer posts Journal

Wordpress.com Blogger.com

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Web Presence - Directories www.Google.com/ibc www.dmoz.org www.zoominfo.com http://dir.yahoo.com

Wikipedia entry for your business? Wikipedia indexes high in search results

Registering with the different online directories will help

people find you and increase your SEO results

Page 39: Main Street Mercantile 11.09

Advertising Print

Good to include communities that use your town Perry Journal covers Morrison, Red Rock, Billings,

Covington-Douglas, Mulhall-Orlando and communities within a 45 mile radius

What communities use your business district?

Wednesdays and Weekends The shopper comes out on Wednesdays More people read weekend editions

Page 40: Main Street Mercantile 11.09

Advertising Print Media Schedule for Mercantile

Wednesday and Saturday are most read Wednesday = shopper Saturday = weekend

Rotating schedule of ads and articles

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Advertising Print Media Schedule for Mercantile

Oct. 21 (W) – Article – overview of training Oct. 24 (S) – Ad – Coming Soon Oct. 28 (W) – Ad – Hours and Concept Oct. 31 (S) – Ad – Grand Opening Details Nov. 3 (Tues) – Article – training w/ schedule Nov. 4 (W) – Article over training with photos

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Advertising

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Advertising

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Advertising

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Advertising Radio

Local Stations

Perry radio comes out of Oklahoma City and Stillwater

Which station does your community listen to?

Page 46: Main Street Mercantile 11.09

Advertising Direct Mail

Collect info from your customers Birthday information Anniversaries Special sales Email Address – and get permission!

Purchase lists from outside source Postcards cost less to mail

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Advertising

The more distinct and clear your brand, the harder your advertising works

Instead of having to run your ads eight or nine times, you only have to run them three times

- Rob Frankel