main street mercantile 11.09
DESCRIPTION
Presented at the November Oklahoma Main Street Managers Training in PerryTRANSCRIPT
Marketing
Your New BusinessOklahoma Main Street Center
November Program Managers Training November 3-5 / Perry, OK
Overview Image and Branding
Logo Development
Web Presence
Advertising Campaign
Grand Opening
Image and Branding Image is Everything
Image Reputation Profile Public perception Directly ties to expectation – Set the bar high
Branding includes sharing your image with others so they also recognize who you are and what they can expect from you
Branding comes from telling your story What makes you special?
Image and Branding branding encompasses
Marketing Public relations Business plan Packaging Pricing Customers Employees
in one large cohesive presentation.
Image and Branding If branding is done correctly, it makes
the buyer believe and trust your product over your competitors.
"Branding is the reason why people perceive you as the only solution to their problem."
Rob Frankel, a branding expert and author of The Revenge of Brand X: How to Build a Big Time Brand on the Web or Anywhere Else
Image and Branding Establishing your brand
Clarity
Consistency
Character
Image and Branding Establishing your brand
Clarity
Should suggest something positive about the products or services you provide
Short, sharp, concise and easily remembered
Image and Branding Establishing your brand
Consistency
Maintaining a level of expectation
Telling the same story over and over and over
All correspondence MUST have the same look and feel
Image and Branding Business Cards:
Image and Branding Stationary / Invoices:
Image and Branding Signage:
Image and Branding Establishing your brand
Character
Businesses have personality
Remember to remain professional
Important to be genuine
Logos
Logos
Logos
Logos
Logo Reflect the company’s personality
Be simple – avoid too much detail Including too many colors
Be scalable – Jpeg / GIF / EPS version
Artistically balanced Pleasing to the eye Appear symmetrical
Logo Needs to be on EVERYTHING
You should be tired of seeing it Logos should last 10-15 years Immediately recognizable as your business
Trend is headed towards wording only Check out National Trust, and NMSC
Logo Wanted to feel like a “Mercantile”
Googled images Mainly black and white Traditional looking fonts
With a modern twist Lime green accents
Branding Can pull out the large “M” for branding purposes
Logo
Logo Branding Element
Simple Concise Scalable Recognizable Representative
Logo Should look good in black and white as well as reversed
background color
Web Presence
Web Presence - Website Website
Home base Look and Feel Navigation Content Functionality Maintainability Reporting
Web Presence - Website Tools to create your own:
www.homestead.com www.godaddy.com – domain & website tonight
Can create a site for as little as $4.99/month E-Commerce for $30/month
Can register a domain name for around $10/year
Web Presence - Website Is it serving it’s purpose?
Are there things for people to do? Shop Give feedback Show products? Menu? Services?
Web Presence – Social Networks
Facebook Fan Page
Web Presence - Blog Show personality Longer posts Journal
Wordpress.com Blogger.com
Web Presence - Directories www.Google.com/ibc www.dmoz.org www.zoominfo.com http://dir.yahoo.com
Wikipedia entry for your business? Wikipedia indexes high in search results
Registering with the different online directories will help
people find you and increase your SEO results
Advertising Print
Good to include communities that use your town Perry Journal covers Morrison, Red Rock, Billings,
Covington-Douglas, Mulhall-Orlando and communities within a 45 mile radius
What communities use your business district?
Wednesdays and Weekends The shopper comes out on Wednesdays More people read weekend editions
Advertising Print Media Schedule for Mercantile
Wednesday and Saturday are most read Wednesday = shopper Saturday = weekend
Rotating schedule of ads and articles
Advertising Print Media Schedule for Mercantile
Oct. 21 (W) – Article – overview of training Oct. 24 (S) – Ad – Coming Soon Oct. 28 (W) – Ad – Hours and Concept Oct. 31 (S) – Ad – Grand Opening Details Nov. 3 (Tues) – Article – training w/ schedule Nov. 4 (W) – Article over training with photos
Advertising
Advertising
Advertising
Advertising Radio
Local Stations
Perry radio comes out of Oklahoma City and Stillwater
Which station does your community listen to?
Advertising Direct Mail
Collect info from your customers Birthday information Anniversaries Special sales Email Address – and get permission!
Purchase lists from outside source Postcards cost less to mail
Advertising
The more distinct and clear your brand, the harder your advertising works
Instead of having to run your ads eight or nine times, you only have to run them three times
- Rob Frankel