Main Services included in a Main Services included in a Technical Support PlanTechnical Support Plan

24-hour support24-hour supportOur technical support services should be available for support

24*7, so that you can provide uninterrupted work to your clients. In case of technical issues on your network security out of office hours, needs to be resolved immediately and thus it requires 24 hour tech support in Stamford. Having tech

support available promptly is important for the security of your network and to ensure your business can continue to function

properly.

Remote supportRemote support

The tech support team should be able to solve your issue from their own location. You need not have to wait for them to come to your workplace and then

solve the issue. They should be able to provide assistance remotely.

On-site supportOn-site support

There are some complex issues that need to be repaired remotely. You will need a technical team that will be available for call outs to fix the problem. They

should be available to provide assistance on call.

System monitoringSystem monitoring

A tech support company should monitor your system. They will notice any virus or dangerous

documents in your system. They will deal with the issue before it becomes a problem and solve the

issues.

INSC - IT Services and INSC - IT Services and SupportSupport

INSC provides IT services and support to existing infrastructure and end users. It provides in depth IT

assessment identifying gaps in security, redundancy, scalability, compliance and

performance. They provide cloud services, IT security and cyber security.