mailing services prices mailers’ technical advisory committee february 19, 2009 maura robinson vp...

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Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Page 1: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

Mailing Services Prices

Mailers’ Technical Advisory CommitteeFebruary 19, 2009

Maura RobinsonVP Pricing

Page 2: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Challenges

Tough economic times Mail volume declines

Projected 12-15 billion piece decline FY 09

Aggressive cost reductions $5.9 billion over FY 09 – FY 10

Continue to provide high levels of service

New Mailing Services Prices – May 11, 2009

Page 3: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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-1.3%

-3.0%

-5.5%

-9.3%

2.2%

-1.5%

-6.4%

-3.3%-2.1%

-0.6%

2.3%2.3%

-0.1%

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

Challenges – Total Mail Volume

New Mailing Services Prices – May 11, 2009

8 Quarter Moving Average Growth Rates% SPLY

FY 06 FY 07 FY 08 FY 09

Page 4: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Focus on Profitable Growth

Identify opportunities in all segments Best value in shipping Better customer experience New technologies (IMb and FSS)

New Mailing Services Prices – May 11, 2009

Page 5: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Mailing Services$65.6 Billion FY 08 Revenue (89% of total)

New Mailing Services Prices – May 11, 2009

First-Class Mail$38B

Special Services $3.1B

Standard Mail$20.6B

Periodicals $2.3B

Package Services $1.85B

58%

31%

4%4%

3%

Page 6: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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CPI Cap (12 month moving average)

New Mailing Services Prices – May 11, 2009

2008 Cap

2009 Cap

2.9%

3.8%

Page 7: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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First-Class Mail

Average +3.78%

New Mailing Services Prices – May 11, 2009

Product % Change

Single-Piece Letters & Cards 4.62

Presort Letters & Cards 3.08

Flats 3.83

Parcels 2.57

International 4.07

Page 8: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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First-Class Mail – Single-Piece

Stamp price increases 2¢ (4.8% ) Forever stamps ease change

Above average cap increase Unchanged

Additional ounce price Nonmachinable surcharge

New Mailing Services Prices – May 11, 2009

Page 9: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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High margin Large customers influence large volumes Economic pressure in financial industry

Lower than average increase for letters Maintain 2.2¢ incentive for 5-D auto letters No change in additional ounce price

First-Class Mail – Commercial

New Mailing Services Prices – May 11, 2009

Page 10: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Align auto and machinable letter characteristics Provide choices

Optional preparation for auto letters Auto flats

Tray-based preparation required

First-Class Mail – Commercial

New Mailing Services Prices – May 11, 2009

Page 11: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Standard Mail

Average +3.78%

Product % Change

Letters 3.83

Flats 2.31

Parcels and NFMs 16.40

High Density / Saturation Letters 1.25

High Density / Saturation Flats and Parcels 2.23

Carrier Route Basic Letters, Flats, and Parcels 4.31

New Mailing Services Prices – May 11, 2009

Page 12: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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All advertising mail vulnerable Focus on growth incentives

Saturation mail Catalog prices

Provide choices Optional preparation for letters

Standard Mail parcels underperforming Move Update compliance

Standard Mail

New Mailing Services Prices – May 11, 2009

Page 13: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Case study for new approach Work with customers to identify opportunities Evaluate potential ideas

Meets customer needs? Financially sound for customers and Postal

Service? Eliminate ideas that don’t work Refine high potential opportunities

Standard Mail

New Mailing Services Prices – May 11, 2009

Page 14: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Encourage volume growth Additional pieces More frequency

Incentives for new volume 4.0 ¢ flats 3.7 ¢ letters

One-year program Enrollment through June 11, 2009

Evaluate versus expectations

Standard Mail – Saturation Mail

New Mailing Services Prices – May 11, 2009

Page 15: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Depend on mail for core business Retail catalogs seriously hurt by economy Reducing content (pages) may discourage sales Additional catalogs attract new customers

Lowered pound rate to encourage more content Lower than average price increase Additional opportunities?

Standard Mail – Catalogs

New Mailing Services Prices – May 11, 2009

Page 16: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Periodicals

Average +3.97%

Product % Change

Outside-County 3.97

In-County 3.80

New Mailing Services Prices – May 11, 2009

Page 17: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Financial challenges for customers and Postal Service

83 percent cost coverage Limit relative price changes Steps towards increasing efficiency

Periodicals

New Mailing Services Prices – May 11, 2009

Page 18: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Encourage efficiency Piece handlings have larger cost effect

Lower role of weight in prices Larger containers more cost effective

Recognize pallet handling costs more With FSS, value of carrier route sortation falls

Periodicals

New Mailing Services Prices – May 11, 2009

Page 19: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Periodicals – Outside-County Percentage Increases

New Mailing Services Prices – May 11, 2009

Volume per Issue

Page 20: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Periodicals – Outside-County

New Mailing Services Prices – May 11, 2009

$0.00

$0.10

$0.20

$0.30

$0.40

$0.50

< 500 500- 1,000

1,000- 2,500

2,500- 5,000

5,000- 10 K

10 K- 25 K

25 K -50 K

50 K -100 K

100 K- 250 K

250 K- 500 K

500 K- 1 MM

> 1 MM

Volume per Issue

May 2009 Increase

May 2008 Prices

Page 21: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Package Services

Average +3.80%

Product % Change

Parcel Post (retail) 4.45

BPM Flats -2.00

BPM Parcels 2.50

Media Mail and Library Mail 7.47

New Mailing Services Prices – May 11, 2009

Page 22: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Package Services

Improve margin Lower the price of BPM flats

Consistent with Standard Mail catalog strategy Simplify Parcel Post

Remove BMC designations, Local Zone, and nonmachinable surcharge

New Mailing Services Prices – May 11, 2009

Page 23: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Full Service Intelligent Mail

Long term benefits End-to-end visibility Actionable information

– Operations, marketing, and finance Paperless documentation

New Mailing Services Prices – May 11, 2009

Page 24: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Full Service Intelligent Mail

Phase in over time Immediate benefits in May

Free Address Correction Service Start-the-clock information

Full-service prices (November 29)

0.3¢ for First-Class Mail 0.1¢ for Standard Mail and Periodicals

New Mailing Services Prices – May 11, 2009

Page 25: Mailing Services Prices Mailers’ Technical Advisory Committee February 19, 2009 Maura Robinson VP Pricing

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Resources

USPS.com/prices New Price List Downloadable price files Federal Register notices

Postal Explorer (pe.usps.com)

DMM Advisory ([email protected])

PCC Insider ([email protected])

MailPro (usps.com/mailpro)

New Mailing Services Prices – Mail 11, 2009