mailers technical advisory committee update january/february 2016

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Mailers Technical Advisory Committee Update January/February 2016

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Slide 3 MTAC Executive Committee Members ( ) IndustryU. S. Postal Service Erv Drewek Industry Chair ( ) Graphic Communications, a Veritiv company Jim Nemec Postal Chair Vice President, Consumer & Industry Affairs Wanda Senne Industry Vice Chair ( ) Access Worldwide Judy de Torok Postal Co-Vice Chair Manager, Industry Engagement & Outreach Consumer & Industry Affairs Christopher G. Lien Immediate Past Industry Chair ( ) BCC Software Tom Hughes Postal Co-Vice Chair Manager, Business Customer Support & Service Consumer & Industry Affairs Dale Kennedy Program Manager Manager, Industry Engagement Strategy Industry Engagement & Outreach

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Page 1: Mailers Technical Advisory Committee Update January/February 2016

Mailers Technical Advisory CommitteeUpdate

January/February 2016

Page 2: Mailers Technical Advisory Committee Update January/February 2016

Slide 2

Postmaster General’sMailers Technical Advisory Committee

Association of Associations Representatives of the industry – not companies Currently Over 50 Associations have an MTAC membership

• Associations include: DMA, PostCom, MPA, IDEAlliance, Alliance of Nonprofit Mailers, PIA, NNA, PSA, etc.

• One Association Executive and up to Three Association Representatives per Association

• Approximately175 Association Executives and Representatives

Focus A venue for the U.S. Postal Service to share technical information

with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services

Enhance customer value and expand the use of these products and services for the mutual benefit of Mailing Industry stakeholders and the Postal Service.

Page 3: Mailers Technical Advisory Committee Update January/February 2016

Slide 3

MTAC Executive Committee Members (2016-2017)

Industry U. S. Postal Service

Erv DrewekIndustry Chair (2016-2017)

Graphic Communications, a Veritiv company

Jim NemecPostal Chair

Vice President, Consumer & Industry Affairs

Wanda SenneIndustry Vice Chair (2016-2017)

Access Worldwide

Judy de TorokPostal Co-Vice Chair

Manager, Industry Engagement & OutreachConsumer & Industry Affairs

Christopher G. LienImmediate Past Industry Chair (2014-2015)

BCC Software

Tom HughesPostal Co-Vice Chair

Manager, Business Customer Support & ServiceConsumer & Industry Affairs

Dale KennedyProgram Manager

Manager, Industry Engagement StrategyIndustry Engagement & Outreach

Page 4: Mailers Technical Advisory Committee Update January/February 2016

Slide 4

MTAC Leadership (2016 to 2017)

Industry Leaders Postal ServiceClasses of Mail Focus Areas

First-Class Mail Payment & Acceptance, & Education

Mike TateAmerican Bankers Association

Bank of America

Bob SchimekIdealliance

Satori Software

Pritha Mehra VP, Mail Entry & Payment Technology

Periodicals Enterprise Analytics & Data Usage

Randy StumboGravure Association of the

AmericasMeredith Corp.

Angelo AnagnostopoulosEdison Electric InstituteGrayHair Software Inc.

Robert CintronVP, Enterprise Analytics

Standard Mail Mail Preparation, Entry, & Operations

Rose FlanaganNational Alliance of Standard

Mailers & LogisticsData-Mail Inc.

Bob RosserAssociation for Postal Commerce

(PostCom)IWCO Direct

Linda MaloneVP, Network Operations

Package Services Emerging Technology & Product Innovation

John MedeirosParcel Shippers Association

DHL Global Mail

Steve ColellaEpicomm

The Calmark Group

Gary Reblin VP, New Products and Innovation

Page 5: Mailers Technical Advisory Committee Update January/February 2016

Slide 5

MTAC Meetings

Quarterly meetings generally held at USPS Headquarters MTAC members are required to attend. Substitutes are not allowed.

Approved Industry experts can attend as guests Each association is permitted a maximum of three guests per year

Becoming an MTAC Member: Check the MTAC Roster posted on ribbs.usps.gov

Meeting Format Tuesday Morning – MTAC Committee Meetings Tuesday Afternoon MTAC General Session – Open Wednesday All Day Focus Group Meetings – Closed

• MTAC General Assembly (announcements; recognize new members)• MTAC Business Meeting for current MTAC industry members only

Thursday Morning – Workgroup Sessions & Meetings• MTAC Leadership and Executive Committee meetings

Page 6: Mailers Technical Advisory Committee Update January/February 2016

Slide 6

MTAC Structure / Types of Committees

Group Type

Intended Function

Primary Sponsor / Oversight

Group Participants

Approval of Participants Timeframe

User Group

Ongoing forum for USPS & users of a

particular postal product or process.

MTAC Focus Area Leader (postal and/or

industry)

Subject Matter Experts (both USPS

and industry)User Group Leaders

Open - No specific end date. Annual review of issue

statement in August by the MTAC EC.

Work Group

Address defined issues, and provide recommendations

MTAC Focus Area Leader (postal and/or industry)

Primarily MTAC Members and

industry experts

MTAC Focus Area Leader

Concludes when recommendations are submitted for consideration (per

the issue statement)

Task Team

Quickly address very specific issue to

achieve results in a strict, often urgent

period of time.

MTAC Executive Committee (may also be delegated to Focus Area Leader if subject is specific to an Area)

Specifically selected by MTAC

Leadership and Executive Committee

MTAC Executive Committee

Concludes when task or problem

resolution is completed (per the

issue statement)

Page 7: Mailers Technical Advisory Committee Update January/February 2016

Slide 7

Current User Groups

#1 - PostalOne!, SASP, Intelligent Mail (Biweekly)

#2 - eVS/Product Tracking System (Monthly)

#3 – FAST (Biweekly)

#4 – Informed Visibility (previously CONFIRM) (Biweekly)

#5 – Addressing (Technology & Business Strategy) (Biweekly)

#7 – MTEOR (Quarterly) REFORMING

#8 – USPS Promotions (Monthly)

#9 – Presort Reference Data (Biweekly)

#10 – Mail Acceptance and Payment (Monthly)

Page 8: Mailers Technical Advisory Committee Update January/February 2016

Slide 8

Status of Workgroups and Task Teams

In-Progress WG 168 - FSS Multi-scheme Pallets WG 169 - Refining Package Machinability Standards WG 172 - PAVE Enhancement WG 173 - Payment Modernization WG 174 - An Informed Delivery APP WG 175 – Streamlining CSA Mail Preparation WG 176 – Streamlining RIBBS Information WG 177 – Improvement in Address Quality Methodologies

Task Teams TT 23 - Readiness for Trend Based Verification

Page 9: Mailers Technical Advisory Committee Update January/February 2016

Slide 9

2016-17 MTAC / Top Priorities

Association Recruitment Seek additional association membership with industries not fully

represented on MTAC• i.e. Health Care, Insurance, others

MTAC Industry Vice-Chair to manage recruitment and membership

Member Involvement Encourage increased member engagement

• Workgroups, User Groups, Task Teams Internal recruitment for new Leadership positions

Continue Work with USPS on Top Mailing Issues Wherever possible MTAC will continue to work with the USPS on

pressing matters to our industry• Areas of Importance include: Technology Interface, Flats Processing, Defining Mail

Class Machinability Standards and Future Verification Standards

Page 10: Mailers Technical Advisory Committee Update January/February 2016

Slide 10

MTAC – January / General Session Recap

PMG Megan Brennan PMG thanked mailing industry for its continued active participation in MTAC USPS’ focus for 2016 remains unchanged, which includes its commitment to service

improvement. “Service is foundational and key to our growth”DPMG and Chief Government Relations Officer Ron Stroman Legislative update and responded to questions around the state of the USPS Board of

Governors appointments as well as ongoing postal reform discussionsChief Marketing and Sales Officer Jim Cochrane Dan Barrett provided an overview of the USPS’ “Future of the Mail” Cliff Rucker, USPS VP of Sales, provided an update on the USPS’ plans to grow

political mail volume in this Presidential election yearCOO David E. Williams Gave an update on peak season performance and service performance for Quarter 1

ACIO and EVP Randy Miskanic & VP Mail Entry/Payment Pritha Mehra Addressed the MTAC group about the ongoing challenges with PostalOne! Stability

CFO Joe Corbett Provided update on the USPS’ finances through November 2015, noting that

December data has not yet been audited

Page 11: Mailers Technical Advisory Committee Update January/February 2016

Slide 11

Key Highlights of Focus Areas

Mail Preparation, Entry, & Operations Review post Peak Season

• Deep dive into data Tracking truck arrivals at USPS facilities

• New procedures for arrival time and unload time High Speed Flat Feeder (HSFF) & SAMP Update

• Impact to flats cost coverage Broken bundle report

• #1 reason for machine stoppage; $ millions in cost

Enterprise Analytics & Data Usage Mail tracking data access (Current vs. Future State)

• Timeline of Informed Visibility (National deployment by Sept ‘16) Class by class review of Service Performance by processing category

• Full Service Volume in Measurement, Score trends, & Last mile report trends Address Management

• Involvement in UG5, WG171, & WG 177• New STIDS for BPM & Reply Mail

DPV Confirmation requirement for secondary address on Packages

Page 12: Mailers Technical Advisory Committee Update January/February 2016

Slide 12

Key Highlights of Focus Areas

Mailpiece Design & Product Development Pulse of the Industry by Class Review of 2015 Promotions (Revenue and Volume) Update on 2016 Promotions

• Individual email address for each promotion posted on RIBBS Discuss New Technologies

• USPS wants your samples; Irresistible Mail; Mail award Informed Delivery pilot update Pricing Simplification by Class

Payment & Acceptance, & Education Exigency Rollback

• PostalOne updates; postage statements, price cell changes only, etc. Enterprise Payment

• Upgrading its payment architecture for ACH payments; effects CAPS & PO! Mailer Scorecard Status

• Assessments are forthcoming

Page 13: Mailers Technical Advisory Committee Update January/February 2016

Slide 13

Recent and Planned MTAC Related Webinars

Webinars and Related information is located on the Industry Outreach page of RIBBS Industry Alert communications are also archived at this location.

Page 14: Mailers Technical Advisory Committee Update January/February 2016

Slide 14

Industry Resource Guide

Page 15: Mailers Technical Advisory Committee Update January/February 2016

Slide 15

2016 Meeting Schedule

MTAC Meeting Dates

January 12 - 14, 2016

March 20 - 23, 2016• (Meetings will be at the National Postal Forum in Nashville, Tennessee, exact time and dates TBD)

July 12 - 14, 2016

November 1 - 3, 2016

Contact an MTAC Association Executive if you would like to attend as a guest

Page 16: Mailers Technical Advisory Committee Update January/February 2016

Slide 16

March 20-23, 2016 March 20-23, 2016 Opryland Hotel & Convention Center Opryland Hotel & Convention Center

Nashville, TennesseeNashville, Tennessee

National Post Forum is Here!!

Page 17: Mailers Technical Advisory Committee Update January/February 2016

Slide 17

2016 NPF Theme: Tune In to…

Program Highlights: •PMG and ELT General Sessions •100+ Educational Workshops, 5 Officer-led sessions•Certification Programs (EMCM, MDP, *Direct Mail)•Employee Customer Recruitment Incentive Program•Customer Awards Celebration •National Area Focus Group and PCC Sessions

•Emerging Small Business Symposium

17

Objective: Educate, Engage And Strengthen Partnerships

March 20-23, 2016 March 20-23, 2016 Opryland Hotel & Convention Center Opryland Hotel & Convention Center Nashville, TennesseeNashville, Tennessee

“Attendees most value education and networking”

*NEW

*NEW