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Macquarie Platinum CardFeatures and Benefits Guide

macquarie.com

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Congratulations, welcome to your new Macquarie Platinum Card.

Your card gives you generous Macquarie Rewards earning potential as well as many other exciting features and benefits.

Everything you need to know about getting the most out of your new Macquarie Platinum Card is in this guide, including information about our great Macquarie Rewards program, an array of complimentary insurances and much more.

Your privileges 2

Your card benefits at a glance 4

Macquarie Rewards 6

Complimentary insurance 8

Shop and pay with confidence 10

Important Information 13

Contacts 14

Welcome Activate your card in three simple steps

1 Go to online.macquarie.com.au

2 Login with your Macquarie Access Code (MAC) and Online Password

3 Follow the prompts to set your own memorable PIN, sign the back your card and you are ready.

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Activate your card in three simple steps

1 Go to online.macquarie.com.au2 Login with your Macquarie ID and

Online Password. 3 Follow the prompts to activate, sign the back

of your card and you’re ready to go.

Your privileges As a Macquarie Platinum cardholder, you’ll enjoy a host of privileges and opportunities.

The Macquarie Platinum experience offers you the opportunity to earn generous Macquarie Reward points1, 24/7 Concierge Service, complimentary insurance2 and many other benefits.

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Up to 4 additional cardholders

Give your loved ones a card with no annual fee

Complimentary insurances

Overseas travel / Interstate flight inconvenience cover / Transport accident / Purchase security / Extended warranty / Global hire car excess waiver2

24/7 Concierge Service Available 24/7 to Macquarie Platinum cardholders

Contactless payment facility

Visa payWave

Global acceptance Tens of millions of merchants and over 2 million ATMs across 200 countries

Visa Platinum and Visa Entertainment

From sports to entertainment, enjoy front row seats at sought-after events with Visa Platinum Services, and gain access to exclusive offers on music, movies, theatre and home entertainment with Visa Entertainment

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Your card benefits at a glance

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1.25 Macquarie Reward points

per $1 spent on all eligible purchases1

Log in to online.macquarie.com.au or the Macquarie Mobile Banking app to redeem your points.

We’re giving you the freedom to reward yourself however you want, whenever you want.Macquarie Reward points can be redeemed for eGift cards from a range of popular Australian and global retailers.

Macquarie Rewards is part of our award-winning digital banking offering, with the ability to browse, redeem and retrieve digital eGift cards directly within our Mobile Banking app and online banking site. eGift cards are sent to your email and are visible when you log in to your Macquarie Mobile Banking App and Macquarie Online account, allowing you to easily access and enjoy your rewards.

There’s also a Cashback option if you prefer, where you can choose to redeem your Macquarie Reward points for cashback into selected Macquarie accounts.

With generous points earning potential, you’ll be ready to redeem in no time!

Reward yourself with what you really want1.Macquarie Rewards

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Travel Insurance2

You, your spouse and dependent children travelling with you will be covered for up to 90 days worldwide when you purchase return tickets with your Macquarie Platinum Card. Limits apply.

Purchase Security Insurance2

If something you buy on your card is stolen or accidentally damaged anywhere in the world within 90 days of you buying it, we’ll arrange for it to be repaired, replaced, rebuilt or reinstated up to $2,500 per item. A $250 excess applies.

Complimentary insurance

Enjoy a range of other insurances, including Extended Warranty Insurance, Transport Accident Insurance, Interstate Flight Inconvenience Insurance and Global Hire Car Excess Waiver Insurance2.

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Wave and goGo faster with Visa payWave, making your transactions quick and convenient. Simply hold your card in front of a contactless reader to complete the payment. Visit visapaywave.com.au for details.

Shop online with ease• Our online fraud protection provides 24/7 account monitoring

• Feel protected, knowing you are covered by Visa’s Zero Liability policy and are not held liable for unauthorised purchases3

• Verified by Visa adds security to your card by ensuring only you can use your Visa card online

Shop and pay with confidence

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IMPORTANT INFORMATION

Macquarie Bank Limited ABN 46 008 583 542 Australian Credit Licence 237502.1 Macquarie Reward points are earned at a rate of 1.25 Macquarie Reward points per dollar spent on eligible purchases, on up to $200,000 of spend annually. Macquarie Rewards are subject to the Macquarie

Rewards Program Terms and Conditions. Macquarie Reward points are not earned on cash advances, balance transfers or other restricted transactions.2 Overseas Travel Insurance, Interstate Flight Inconvenience Insurance, Transport Accident Insurance, Purchase Security Insurance, Extended Warranty Insurance and Global Hire Car Excess Waiver are

underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) (Chubb) and are subject to the terms, conditions, excesses and exclusions contained in the Macquarie Bank Platinum Credit Card policy of insurance between Macquarie Bank Limited (ABN 46 008 583 542 AFSL No. 237502) (MBL) and Chubb. This brochure doesn’t take into account your objectives, financial situation or needs. It is important for you to read the Macquarie Platinum Card Insurance Terms and Conditions available by calling 1300 150 300 and consider the appropriateness of that insurance in relation to your individual requirements.

3 Visa’s Zero Liability policy covers Australian and New Zealand-issued cards and does not apply to ATM transactions, transactions not processed by Visa or certain commercial card transactions. Cardholders should notify their issuer promptly of any unauthorised Visa use. Please consult your issuer for additional details.

4 Concierge Services are provided by Aspire Lifestyles (Australasia) Pty Ltd. Accessing concierge services is free but you must pay for the goods or services that you purchase through the service.

Complimentary personal service, day and night4

Tickets for a fabulous show or restaurant reservations? Complex travel arrangements? Your concierge thrives on a challenge. No matter where you are, enjoy complimentary 24/7 Concierge Service, there to make your life easier – call +61 2 9273 2705.

Manage your card onlineYou can manage your card quickly and conveniently with Macquarie online banking and mobile banking app.

Manage your account at the time that suits you with online banking:

• check your balance and payment information

• change your PIN

• pay your bills using Bpay®

• view your statements

• view your balance of Macquarie Reward points.

To log in to online banking, go to online.macquarie.com.au and enter your Macquarie ID and Online Password.

® Registered to BPAY Pty Ltd ABN 69 079 137 518.

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Macquarie Card Services

Call 1300 150 300 (Australia)or +61 2 8232 1684 (overseas)

Lost or stolen cards

Call 1800 618 167 (Australia) and select option 3 or +61 2 9017 9520 (overseas)

Contacts

BFS0838 07/17

24/7 Concierge Service

Call +61 2 9273 2705

Online banking

Visit online.macquarie.com.au

Insurance questions or claims

Call 1300 791 804 (Australia) or +61 2 8907 5666 (overseas)