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M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan [email protected]

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Page 1: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

M92MC

Public Relations and Information Management

Week 7

Essay and Ethics

John Keenan

[email protected]

Page 2: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Next two weeks

Monday 9th March No lecture12-6pm essay tutorial time

ETG22 12-3pmET103 3-6pm

Monday 16th MarchLecture as normal

Page 3: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Drafts from everyone [email protected]

Final Essay –Turnitin

Page 4: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Do you understand?

Page 5: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Have you read?

Page 6: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

10 mins

1.Read the section your group name is on. Discuss.

2.Find one quote. Explain in your words. Apply to an example.

Page 7: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Take

2 Wotsits2 Rainbow Drops1 Williams1 number1 date

Arrange them any way you like on the page. If it is correct you will be rewarded

Guess What I am Thinking…

Page 8: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Do you use Harvard

referencing?

Page 13: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Referencing

1. When referring to an author’s work but not quoting you just use Name and Date:

As Surname (Date) stated/wrote/argued/considered etc

E.g.

L’Etang (2010) has shown that...

Page 14: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Quotes

After the quote in the essay

(Surname Date: Page)

E.g.(Thompson 2003: 24)

Page 15: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

In the Bibliography

Surname, Initial. (Date) Title of Book. Place: Publisher

E.g.Cruttenden, T. (1998) An Introduction to the Public Relations. London: Routledge

Page 16: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Websites

In the essay

In the bibliography

Repeat term: available from full URL [Accessed date]

Eg

CIPR 2014: available from http://www.cipr.co.uk [Accessed 3.3.15]

(CIPR 2014)Or (Chartered Institute of Public Relations 2014)

Name of site e.g.

Page 17: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

DEADLINE

12.3.15

11.30pm

Page 18: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

E X T E N S I O N S

Page 19: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

PR and Ethics

Page 20: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Unethical Practice

• Nestle

• Shell

• BP

• Tesco

• News of the World

Page 21: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Ideology

Stuart Hall

‘commonsense wisdom…a frame which helps to make sense of and rationalise experience’

Hall’s (1977) cited inGold John R and Ward Stephen V (1994) Place Promotion and Marketing to Sell Towns and Regions, London: John Wiley, p.28

 

Page 22: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

What is ideology?

Norms and values

Contained in a culture (trapped in time and space)

In the minds of those socialised into a way of seeing ‘reality’

Page 23: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

‘Ideology is how the existing ensemble of social relations represents itself to individuals; it is the image a society gives of itself in order to perpetuate itself. These representations serve to constrain us … they establish fixed places for us to occupy’

Bill Nichols Ideology and the Image (1981) Indiana University Press p.1

Page 24: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Gramsci’s hegemony

•Dominant ideology, ruling class

•Struggle

Page 25: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Dominant ideology = hegemony

Page 26: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

WHAT DO YOU THINK?

Page 27: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Having sex with a goat

Smoking

Injecting heroin into eyeball

Unmarried sex Drinking alcohol

Eating horse

Eating pig

food

drugssex

clothes

Going to the office in underwear

Being on the beach in full suit

30 year old marrying 13-year old

HEGEMONY

Page 28: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Mainstream media presume consensus

Page 29: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Case study - Tesco

Page 31: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk
Page 32: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk
Page 33: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Social Media

*Source:telegraph.co.uk

Page 34: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Tesco Response

Page 36: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

What is Public Relations?

• “Public Relations is all about reputation. It’s the result of what you do, what you say and what others say about you. It is used to gain trust and understanding between an organisation and it’s various publics – whether that’s employees, customers, investors, the local community – or all of those stakeholder groups”

- PRCA• “Public Relations is about reputation – the result of what you do,

what you say and what others say about you. PR is the discipline which looks after reputation, with the aim of earning understanding and support and influencing opinion and behaviour. It is planned and sustained effort to establish and maintain goodwill and mutual understanding between an organisation and its publics”

- CIPR

Source: http://www.prca.org.uk/Whatisprhttp://www.cipr.co.uk/content/policy-resources/careers-pr/whatispr

Page 37: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Morality and Ethics

‘moral is derived from the Latin mos, moris, meaning (among other things) “way of life” or “conduct”. It is often associated with religious beliefs and personal behaviour.

“Ethics, on the other hand, is derived from the Greek ethos, meaning “custom”, “usage”, or “character”. It is often thought of as a rational process applying established principles when two moral obligations collide’

Day (2000: 2)

Page 38: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

What are Ethics?

•norms and values of hegemony; customs

Page 39: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

US PRSA Code of Ethics

PRSA have a code of ethics•Protect and advance the free flow of accurate and truthful information•Foster informed decision making through open communication•Protect confidential and private information•Promote healthy and fair competition among professionals•Avoid conflicts of interest•Work to strengthen the public’s trust in the profession

Source: http://www.prsa.org/aboutprsa/ethics/

Page 40: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

What do these words remind you of?

Free…open…private…competition…trust

Page 41: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Neoliberalism

• The dominant hegemony – dominant ethics

Page 42: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Further reading

http://ethicsinpr.wikispaces.com/Professional+codes+of+ethics

Page 43: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Code of Ethics

http://www.rjionline.org/MAS-Codes-UK-IPR

Page 44: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Trust

Source: http://www.prweek.com/news/rss/981450/PR-professionals-believe-spin-entrenched-industry-survey-shows/

Page 46: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

‘engineer consent’

Thankyou for Smoking

http://youtu.be/iBELC_vxqhI

Page 47: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Public Relations

Public Opinion

The manufacture of consent

Page 48: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk
Page 49: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

“Let’s PR it” “The art of lying”

Page 50: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Members of the Chartered Institute of Public Relations agree to:  

•Maintain the highest standards of professional endeavour, integrity, confidentiality, financial propriety and personal conduct; •Deal honestly and fairly in business with employers, employees, clients, fellow professionals, other professions and the public; •Respect the customs, practices and codes of clients, employers, colleagues, fellow professionals and other professions in all countries where they practice; •Work within the legal and regulatory frameworks affecting the practice of public relations in all countries where they practice; http://www.cipr.co.ukhttp://www.batphonepr.com/documents/Codeofconduct.pdf

Page 51: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Corporate Social Responsibility

‘a concept whereby companies decide voluntarily to contribute to a better society and a cleaner environment. A concept whereby companies intergrade social and environmental concerns in their business operations and in their interaction with stakeholders’

http://www.mallenbaker.net/csr/definition.php

Page 52: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Free Market Approach

‘there is one and only one social responsibility of business - to use its resources and engage in activities designed to increase its profits’

(Friedman 1993:254).

Page 53: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Contractarian

Social agreement between corporation and customer – mutually supportive

Page 54: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk
Page 55: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk
Page 56: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B:To give details To acknowledge

Which word has one syllable?

C: D:To find To source in the main body of an esay

Which word has one syllable?What does ‘to cite’ mean

Page 57: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

D

Page 58: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B:(surname date) (surname, date)

Which word has one syllable?

C: D:(surname: date) (forename surname date)

Which word has one syllable?When writing other people’s ideas in your own words

the reference is

Page 59: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A

Page 60: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B:(full URL date) (full URL [date accessed]

Which word has one syllable?

C: D:(Word from URL date)

(word from URL [date accessed]

Which word has one syllable?In-text citation of a website is done by

Page 61: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

C

Page 62: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B:It needs page numbers so the quotes can be accessed

It must be linked to the bibliography

Which word has one syllable?

C: D:Don’t put a list of references page

It goes before the bibliography

Which word has one syllable?Which is true about a list of references page

Page 63: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

C

Page 64: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B: Surname, first name,(date) Title. Plce: publisher

Which word has one syllable?

C: D:Surname, Initial.(date) Title. Publisher: Place

Surname (date) Title. Publisher

Which word has one syllable?In the bibliography the correct

way of referencing a book is

Surname, Initial.(date) Title. Place: Publisher

Page 65: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A

Page 66: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B:Use et al Include both surnames

Which word has one syllable?

C: D:Only use the first named author surname

Hyphenate the names

Which word has one syllable?When including a book by

two authors in an in-text citation

Page 67: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

B

Page 68: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B:Use et al Include three surnames

Which word has one syllable?

C: D:Only use the first named author surname

Hyphenate the names

Which word has one syllable?When including a book by

three authors in an in-text citation

Page 69: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

B

Page 70: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B:Use et al Include both surnames

Which word has one syllable?

C: D:Only use the first named author surname

Hyphenate the names

Which word has one syllable?When including a book by

More than three authors in an in-text citation

Page 71: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A

Page 72: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B:Full URL in text You must mention it is a blog in the sentence

Which word has one syllable?

C: D:(author date) Don’t cite blogs!

Which word has one syllable?In-text citation of a blog requires

Page 73: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

C

Page 74: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

A: B:(sited in) (sited by)

Which word has one syllable?

C: D:(cited in) Cited by

Which word has one syllable?If you are using a quote cited by another author

Page 75: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

C

Page 76: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

Great Job!!!!Great Job!!!!

Thank you for playing!Thank you for playing!

Page 77: M92MC Public Relations and Information Management Week 7 Essay and Ethics John Keenan john.keenan@coventry.ac.uk

References

• Theaker, A., 2004. The Public Relations Handbook. 2nd ed. Abingdon: Routledge. 

• Parsons, P., 2008. Ethics in Public Relations. 2nd ed. London: Kogan Page Limited. 

• http://pr.typepad.com/pr_communications/2005/04/ethics_in_pr.html• http://www.prweek.com/uk/news/search/200933• http://www.prweek.com/uk/news/search/145191//• http://www.batphonepr.com/documents/Codeofconduct.pdf• http://www.prsa.org/• http://www.prweek.com/news/rss/981450/PR-professionals-believe-

spin-entrenched-industry-survey-shows/