M2M – It Don’t mean a thing

unless….Paul D. Bloom

IBMCTO Telecom Research

What is Machine to Machine? (M2M)What is Machine to Machine? (M2M)

What is Machine-to-Machine (M2M) ?M2M solutions focus on the remote collection of data from embedded sensors or chips placed on objects (Objects can be Production machinery, Final Products, Boxes, Pallets, Containers used to ship those products, Truck to deliver them…) This data is transferred across wired or wireless lines to a remote destination where it can be integrated with other information to provide business value: like to improve a particular process within an enterprise, to allow to offer new services, such as

Asset MonitoringCondition MonitoringFleet Monitoring and ManagementRFID based solutions

Some customers like Telcos, Energy & utilities or new entrants are looking at providing to the market(s) they address some M2M solutions sold as Services, they become M2M Services Providers

Machine to Machine Services

Transportation

ManufacturingUtilitiesSensors Network

Fleet Management

Time and AttendanceBuilding/Home Automation

Health Care

Data Center

Oil and Gas

Security Systems

Insurance

Remote Meter Reading

Vending Machines

Machine to Machine Service Delivery Chain

Remote Device Domain

Network Domain

Service Application

Domain

Instrumented Interconnected Intelligence

INTERNET OF THINGS

Machine to Machine Service Challenges

Remote Device Domain

- Device availability- Diversity of device

types- Many device

management standards

NetworkDomain

- Mission-critical availability levels

- Signalling & Bearer capacity to support remote devices

- Evolving network technology

- Changing application communication requirements

- Many M2M services have very low data-rates/ARPU

Service Application Domain

- Scalable remote device management

- IT infrastructure availability

- Security and data Protection.

M2M Service Management Domain- Service Quality Monitoring and Problem Detection across all domains.

- Monitoring and reporting of device level quality data from remote device domain- Management of SLAs e.g. between Mobile Operator and M2M Service Provider

- IT infrastructure monitoring.- IT and Device Asset management

Remote Device Domain

Network Domain

Service Application

Domain

Instrumented Interconnected Intelligent

Integrated

Machine to Machine Service ManagementDifferent M2M services require

different grades of management:

• Mission critical services real-time notification of individual connection problems.

• Near real-time services (e.g. river –level gauge monitoring) Monitor connection-establishment on demand

• Batch services (e.g. periodic upload of vending machine stock) can be postponed until the network is less busy, near real-time monitoring

Scaling for monitoring very large number of individual connections.

M2M Service Management Domain- Service Quality Monitoring and Problem Detection across all domains.

- Monitoring and reporting of device level quality data from remote device domain- Management of SLAs e.g. between Mobile Operator and M2M Service Provider

- IT infrastructure monitoring.- IT and Device Asset management

Remote Device Domain

Network Domain

Service Application

Domain

Instrumented Interconnected Intelligent

Integrated

Machine to Machine Service Requirements• Collect data from a massive quantity of mobile wireless-enabled sensors

or sensor networks via the mobile network.• Ability to issue commands to sensor and actuator networks via the

mobile network.• Ability to distribute data to remote devices via the mobile network (e.g.

electronic information displays.)• Support different levels of management capability for different types of

machine-to-machine networks.– Firmware distribution– Event monitoring

• Security, privacy and data protection. • Connect many different types of M2M service data centers to the mobile

network.• Monitor and manage service quality delivered to each M2M solution.

M2M Services Provider

Fleet Vehicles

Meters

Buildings, Lighting, Security

Tagged Objects

Label/Tag Printers

Machines

UsersEnterprise

M2M Messages provider

M2M Pipes provider

EnterpriseApplications

Service providers are looking at becoming M2M Service Provider to avoid to be “commoditized” by just being a pipe provider.

Business Environment

Fleet Vehicles

Meters

Buildings, Lighting, Security

Tagged Objects

Label/Tag Printers

Remote Assets

GPRSEDGE3G

ADSLFixed lines

Fleet Services

Metering Services

Condition Monitoring Services

RFID Asset Tracking

EnterpriseUsers

RFID Supply Chain

Multi-ServicesMulti-companiesMulti-User roles

ProvisioningDevice Management

BillingSecurity

MonitoringSLA enforcement

Service Creation

M2M Service Provider Platform:

based on IBM Service Delivery Platform

OSS/BSS systems

SOA

EnterpriseApplications

MeterSecurity

HomeControl

External Service enablers

Managed Services Platform

Enterprise Customer

• Machine-to-Machine allows communication between machines, sensors & actuators and applications.

• The machines, sensors or actuators can be directly connected to the networks or use devices or gateways to be reached

• Applications can be hosted by a service provider (Case 1)

• or can be within the enterprises (Case 2)

• Or can be provided by a partners

Different business models

Dashboards Customers

Common Enablers

• Access control• Subscription Mgt• B2B Gateway• Presentation services• User Directory• Service Directory

OSS/BSS systems

M2M Service Provider

Enterprise Applications Enterprise Data Store

Case 1

Case 2

M2M Enablers

• Event Management (RFID, Fleet,...)• Business Integration• Business Process Mgt• Message Routing• Device Management

M2M Hosted Applications

GPRSEDGE3G

ADSLFixed lines

Internet

Fleet Vehicles

Meters

Buildings, Lighting, Security

Tagged Objects

Label/Tag Printers

Remote Assets

MeterSecurity

Entertainment/Gaming

HomeControl

Telco Partner

Partner Admin.

Case 3

Challenges• Scaling network capacity required to support the number of remote devices that must be connected to

network.• Maintaining communications capability between remote devices and the service data centers.• Scaling device management capacity for number of remote devices that need to be managed e.g. firmware

upgrades, provisioning.• Real-time notification of infrastructure problems for mission critical applications such as home health

monitoring.• Many M2M services have very low data rates, paying for reliable connectivity

– Very low ARPU (necessary and feasible)– Need to monitor and enforce data rate caps.

• Different M2M services require different grades of service:– Mission critical services may need constant monitoring of connection to each device, and real-time

notification of connection problems.– Some services (e.g. flow-rate monitoring from a gauge on a gas pipeline) require connection

establishment on demand.– Some services (e.g. routine daily upload of stock in a vending machine) can be postponed until the

network is less busy.• Lack of common standards across industries.• Security

M2M Key Enabler to a

Smarter Planet – How can we live together, better?

How can you partner with IBM

Thanks!

Back up

Fleet Vehicles

Meters

Buildings, Lighting, Security

Tagged Objects

Label/Tag Printers

Machines

Users

Enterprise/Partner

Applications

M2M Service Provider Platform

Edge devices& gateways

Devices

Apps

Op

en

Da

taC

ap

ture

EdgelessS&A

Proprietarygateways

OSS/BSS systemsExternal Service enablers

Data Model

Portal

B2BGW

BPM

Apps

EPCIS

ServiceBus

System Management

Architecture Overview

Op

en

M2

M e

na

ble

rsP

rop

rietaryG

W

Pro

prietary

GW

Home Service Delivery Environment

Broadband Gateway

Appliances: lights, smoke detectors, white goods

Digital Media: Video, TV, Music

Devices: Phones, games, healthcare, internet radio

Communication: PCs, laptops, printers

EthernetPLC

WLAN802.15.4(ZigBee)

…….

Home Manager Gateway

OSGi, UPnP

Zigbee

TR-069

DLNAAccess Network

IPTV ServicePlatforms

VoIP Service

Platforms

Mobile Service

Platforms

Service Portal

OSS-BSS

Home CloudService

Platforms

OSGi, UPnP

Agent

Agent

Agent

Fault Management

Configuration / Load Management

Performance Management

Accounting Management

Security Management

Home Control e.g. DLNA, Temp Control etc.

Home Manager

Framework

Home Agent Framework

Agent

UPnPTR-XXXProprietary

Alarms, Events

Requests, Responses

PM data, Software Loads

Agent

Agent

Agent

Discovery

Alarms, Events

Request / Response

File Transfer

Home Managem

ent Information Protocol

(HMIP)

HMIP Agent

HMIP Mgr

Object Mgt

State Mgt

Alarm Mgt

Event Mgt

Security Mgt

Schedule Mgt

Agent Framework

Functions

Storage

Storage

Agent

femtocellAgent

Home Management Enablement