m1-order for your restaurant
DESCRIPTION
how m1-order can help your restaurant to get more ordersTRANSCRIPT
m 1 - O r d e rA next-gen mobile ordering technology
leveraging consumer behavior insights to deliver a unique sales tool for your business.
D e v e l o p e d B y
m 1 - O r d e rwww.m1-order.com
Copyright © m1-Order.com 2014
Sale via print adsMobile application working on all major platforms which enables your customers to place an order from your store by scanning the product’s m1 Code from your store menu.
m1 Dashboard
Your Menus
Equipped with m1 Codes
Your Menus
Now Generate Direct Orders
The Concept
m 1 - O r d e rwww.m1-order.com
Copyright © m1-Order.com 2014
The Working
Your Branches
Your Customers
m1 Dashboard
m1-Order Mobile app
Add Products
Get m1 Codes
Export
m1 Codes
Your Menus & Ads
Scan
m1 Codes
Place OrderOrder Received
Ready Order
Pickup
Delivery
Product Info
Receives Order in No Time
m 1 - O r d e rwww.m1-order.com
Copyright © m1-Order.com 2014
One Minute Ordering with m1-Order
Why your restaurant needs a One Minute Ordering Solution
A one second delay in page response can result in a 7% reduction in conversions
79% of shoppers dissatisfied with app performance are less likely to buy from the same place again44% of online shoppers will tell their friends about a bad experience online
“Process taking too long” is the reason given by 21% of online shoppers who leave without paying Source: WorldPay 2013
Source: KISSmetrics
Time taken by m1-Order app to place an order for a two course meal with a side order is just 55 Secs from logging in to confirming the order!
Reviews for restaurants affected by slow loading appsSource: Google Play Store
m 1 - O r d e rwww.m1-order.com
Copyright © m1-Order.com 2014
More than just a Mobile App
Small screen size remains the second most common problem refraining shoppers (41%) to buy online using smartphones. Source: Econsultancy Report
61% of people have a better opinion of brands when they offer a Good mobile experience.
Nothing beats the one-click checkout experience for online shoppers. The more steps you put between the consumer and the final transaction, the more you risk them dropping off. Which, many times means the consumer never returns!
Source: Latitude Next-Gen Retail
“When the menu is with you and you're hungry, you add a side dish. Over online ordering you just order what you set out to. Less impulse purchases are seen on online ordering. A lot more upsells are also seen with menus, like upgradation to value meal for few extra bucks, because it's in front of you.”
You use consumer insights, experience design & product innovation to design your Burgers, then why not use them for your app which would be selling those Burgers!!
Source: Restaurant owners interviewed by Fastcolabs
The Issues with Mobile Apps
The m1-Order Solution
m 1 - O r d e rwww.m1-order.com
Copyright © m1-Order.com 2014
Your customers hate call centers, so should you
48% of customers who had negative experiences told 10 or more others
Costs you incur to take orders over phoneService costs associated with running sizeable call centers who take the orders from the customer and then forwards it to your nearest outletTraining to be provided to the order takers
Hiring extra staff to deal solely with taking orders over phone & correcting wrong orders
For a low-margin, high-volume business like Fast Food Restaurants, where approx a quarter of the sales comes at the lowest price point of $5, it might not be a bad idea to introduce self service
When you think about the relative cost of phone service and the disloyalty effect of busy lines or occasional bad service…it’s like paying your customers to be disloyal to you!
Source: CEB
Hence, besides saving on the associated overhead costs you also reduce the number of times customers claim their order is incorrect, increase turnaround time for the kitchen & service, and never lose a customer at rush hour due to clogged lines to the call center
m 1 - O r d e rwww.m1-order.com
Copyright © m1-Order.com 2014
Stop losing customers
Distractions can destroy business Marketers put in all the effort to bring the customer to your product and then they get distracted with some other advertisement and you lose your customer
You print, distribute menus and publish ads with no way of judging the ROI on these spends.
Direct ROI on the advertising money
Persons exposed to your ads & menusPersons
wishing to buy from youPersons actually buying from you
Buy similar item from some nearby store
What your customers does on seeing your ad or menu
Goes online to order and gets distracted by some other itemChange decision due to over thinking
With m1 Codes on your menus your customers don’t slip away!
m 1 - O r d e rwww.m1-order.com
Copyright © m1-Order.com 2014
The Best of Online and Offline
Menus & Ads
Mobile App
Large attractive display for the products
User can order through your ads
Tempting users to browse more products & hence place larger orders
User can order directly from
menus
Adding products to menu without making time consuming changes
Add product & use related m1 Code
Providing promotional offersAdd products, print menu & distribute
Eliminating call center costs
Fast and convenient ordering process
Accurate Order Recording
Detailed product description
Seamless shopping Experience
m 1 - O r d e rwww.m1-order.com
Copyright © m1-Order.com 2014
Simple, Intuitive Mobile App
Our user interface is intuitive and easy to navigate, so customers use the app again and againScan to Order provides shopper with a superior ordering experience
Shopper gets the directions to the branch he chose for pickup, so he can get there in no time
Real-time status is displayed for every step of order execution at the home screen
Allows shopper to provide special instructions for his order
User can view product information along with the nutrition information on tapping the product
m 1 - O r d e rwww.m1-order.com
Copyright © m1-Order.com 2014
Powerful m1 Dashboard
Manage the order execution at all your braches using the web based m1 DashboardThe m1 Dashboard covers all important steps required for order completion
Allows you to add products easily with as many customization options as you want
m1 Dashboard allows you to add products, generate m1 Codes and directly print your menus using inbuilt templates
View and print directions to your customers for delivery so their order is never late
Reviews for Restaurants affected by lack of customization options
You can allow your customers to view all the customization options
(with or without extra charges) just by adding them at the m1 Dashboard!
Source: Google Play Store
D e v e l o p e d B y
The best in what its meant to do..
Order
Request a demo:
+91-79-3048-7400
www.m1-order.com
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