m usman akram,chp 1
TRANSCRIPT
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Change
y Transformation
y
Enhancementy Improvement
y Innovation
y creativity
y Planning
y
Staffingy Organizing
y Leading
y Controlling
Management
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yWhich ultimately result in increase of
three things
ProductivityEffectiveness
Efficiency
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To solve the problem.
Or enhance the product image etc.
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CHAPTER1
ySCOPE OF MANAGING
CHANGE
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yThis chapter tells us about the how the
change is processes through differentsteps . What ways are involve in change
process to achieve victories.
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Scopeofchange managementand specificchangemanagement system needs to bedefined
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Sixprimaryissues
Cycleofchange
Process ofchange
Levels ofchanges
Sequenceofchanges
Commitmentofemployees
Quickwinprojects forresults
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y Points ofview ofidentifyvarious stagesy Change agentfollow
y Plan ,model , implementandinstitutionalizeorganizationalchanges
y Institutionalize;y
To makepartofa structureand usually wellestablish system
y Accordingto Morgan;y As afirst step inthecycleofchange, itis imperative thatthose
desirous ofchangingtheirorganizations continuously monitorand scantheexternalenvironment surroundingtheirorganizationsandthepressureitgenerates.
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Continued
For non profit organization
A change in donors strategic intentetc. Revisitvision , mission
For profit organizationSupplyanddemand
Changein Govt. regulatoryFramework
Poorfinancialperformance
Changeinfinancial structure
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y Current state and internal challenges
y Internal challenges
Individual behavior
AttitudeKnowledge
Competencies
y Also related to internal process
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y Change has to plan and model
y Change program as well as implementation strategy
y Conceptual framework A structure for supporting or enclosing something else, especially a
skeletal support used as the basis for something being constructed.
y Changes in existing system processes and policies.
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Continued..
In the end
y For sustainability of organization some measures willrequired.
y Which assure that changes implemented in organization
are properly injected in firms culture.
y For example South Asian context.
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y Questions to ensure effectiveness of change outcomes.
1. Whether the change program is top-down or bottom-
up.
2. Employees commitment to organizational change.
3. How to deal with employees at different levels.
4. Sequencing the change initiatives.
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Continued
TOP-DOWN VERSUS BOTTOM-UP
Field experience
Non-profit organization
Delivery of services
Improving internal operational efficiency Managing external threats.
Profit organization
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y Roles are crucial for ensuring the effective
implementation for change.
Change champion
Change sponsors
Change agents
Change advocates
Change targets
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Four interconnected levels of change.
First level relates to individuals employees. Attitude
etc
Second level is of work processes and to make themeffective and less cost.
Third at the time functional unit in an organization
can suffer from certain malfunctioning.
Finally a major change initiatives attempt to
turnaround an organization.
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y Process of change related to sequencing various step
in designing & implementing large scale change.
Without Realizing the consequences of change.
Restructuring of an organization without due
regard
Strategy-structure-people-culture.
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yNo large scale change is possible
y Buy-in occurs in various ways
Formal communication
WorkshopsSenior managers talk to their teams
y Universally accepted/golden principle
Communicate, communicate and
COMMUNICATE
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y Quick-win projects:-
Break up the project in small
achievable targets.
y Short term victories:-
Celebrate short term victories for
employees motivation.
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yKHATAM SHUDD
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