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M A R K A I Z A T T
2 9 T H M A R C H 2 0 1 2
T H E B R A N D
T H I S I S V E R T U
Established 1998 in UK, first
product launched 2002 in Paris
Vertu has defined several
industry standards and led
many design innovations
Direct to consumer approach Fully integrated value chain from
product to retail
Own product development, R&D
and state-of-the-art production
Pioneer in merging luxurious
high-performance materials,
technology and services
With Concierge, Vertu has created
the world of mobile
luxury services
THE COLLECTION
Confidential
AYXTA
Timeless, distinctive and
authentic; Constellation
Ayxta is a modern classic
that is designed for life.
ASCENT
Inspired by the sculptural
lines of big-engined
supercars, Ascent is
unmistakably built for
power and performance.
SIGNATURE
Inspired by grand
complication timepieces
and the finest
jewellery Signature truly is
The Chairman’s Phone.
QUEST
The Constellation Quest has a
quiet elegance and understated
style that whispers confidence.
Brilliantly intuitive and a pleasure
to use.
CONSTELLATION
The most exquisite touch.
Constellation is the epitome of ‘Life.
Beautifully arranged.’ and offers the
whole Vertu experience within one
touch.
5
PIONEERING DESIGN
TECHNOLOGY
SERVICES
EXPERIENCE
ACCESS
SECURITY
L I F E . B E A U T I F U L LY A R R A N G E D .
Confidential 6
Unique & exclusive
Iconic, timeless design
Authentic & durable materials
Tried & tested technology
Connectivity
Battery performance
Sound quality
Imaging capabilities
Tailored
Relevant
Quality vs. quantity
Independent
Luxury human interaction
Non-scalable
Continuous support
E X C L U S I V E S E R V I C E S
V E R T U C O N C I E R G E
At the heart of every Vertu handset is Vertu Concierge.
Accessible through the dedicated button on the side of the handset.
Unique, tailored and independent global lifestyle assistance
Service available 24 hours a day, 365 days a year.
Available in 8 spoken languages – English, French, Italian, German,
Russian, Arabic, Mandarin and Cantonese
Dedicated Concierge Managers in each region are there to assist &
ensure we are engaging our customers
V E R T U C O N C I E R G E
Three distinct levels
Classic – A team of lifestyle managers, with global gravitas and
local knowledge. Responsive, anticipating every need and
requirement
Dedicated – a one to one service plus a dedicated team matched
to the customer’s location and lifestyle needs. Intimate knowledge
of the customer providing proactive assistance and unrivalled
service
Ultimate – truly bespoke service. Personally selected lifestyle
director handpicked by the customer. Geographic resourcing and
individual service customized by the Vertu owner
G L O B A L T R AV E L
Vertu City Brief
Independent, luxury travel guides for 200 cities
across 73 countries
Curated recommendations written exclusively for Vertu Owners
Regularly updated with the top 50 destinations updated each month.
Includes ski and beach resorts.
Beautiful imagery for every venue.
V E R T U S E L E C T
Vertu Select presents inspirational articles and
exclusive opportunities to enhance our
customer’s lifestyle whatever their passion
A gallery of award winning photography
alongside world-class writing
Available in 7 languages:
Simplified Chinese
English
French
Italian
German
Arabic
Russian
C L U B A C C E S S
Vertu Members’ Clubs
The ultimate Private Members Club at the touch of a button
A growing, global network of private members’ lifestyle & business clubs
for Vertu Owner’s complimentary use.
Even in a city away from home, our Vertu owners have their own club in
which to relax, work and to entertain.
Core Club, New York
Home House, London
Kee Club, Shanghai and Hong Kong
Tower Club, Singapore
St James, Paris
W I N E
The ultimate sommelier at the touch of the button
Britain's oldest wine and spirit merchant, Berry Bros. & Rudd
have an unrivalled global reputation, having
traded from the same shop on St James’s Street, London for over
300 years
Berry Bros. & Rudd share the Vertu philosophy of
providing a personal, one to one service
Vertu owners will have direct access to Berry's’ most
experienced team of fine wine advisors, offering
advice and assistance in managing their wine needs
P R O T E C T I O N
Protector Services Group “PSG”, a privately owned security and
risk management company specializing in Personal Security,
Corporate Security, Travel Security, Intelligence Services, Asset
Protection and investigation
A global reach with offices in more than 60 countries worldwide
and headquarters in Beijing, Hong Kong Singapore, New York,
London, Dubai, Riyadh, and Delhi
Unlimited, and in some areas exclusive high level access to
PSG's expert consultants, dedicated to providing ultimate
services and support, based upon the customer’s requirements
for comfort, safety and security
PA RT N E RS HIP S
Confidential 15
Successful partnership since 2007
8 product collaborations so far
Collaboration since 2011
Joint proposition for American
Express‘ best Centurion
cardmembers in Europe, Russia
and the Middle East
Collaboration since 2011
Homage to Zegna‘s 20th
anniversary in China including
Zegna-related services & content
Evolution
ESTABLISH AS A GLOBAL CONTEMPORARY LUXURY BRAND
Technology
NEW WORLD
Luxury
OLD WORLD LIFE BEAUTIFULLY ARRANGED
PIONEERING DESIGN
TECHNO-LOGY
SERVICES
PIONEERING DESIGN
TE-CHNO-
LOGY SER-
VICES
F L A G S H I P B O U T I Q U E S
Montenapoleone, Milan
Madison Avenue, New York
IFC, Hong Kong
One Central, Hong Kong
Global Watch Market1
$56 billion (2014)
$50 billion (2008)
1) Bain & Company
2) Bain & Company
3) Datamonitor
Global Shoe Market2
$227 billion (2014)
$198 billion (2008)
Global Mobile Phone Market3
$174 billion (2014)
$101 billion (2008)
+12% +15% +72%
M A P P I N G T H E O P P O R T U N I T Y
M O B I L E P H O N E M A R K E T S E G M E N TAT I O N
C O M P E T I T I V E E N V I R O N M E N T
Tag Heuer Link
Touch phone with Android OS
Versace Unity
Touch phone with proprietary OS
Next: Android OS
Dior phone
Touch phone with proprietary OS
Next: Android OS
Ulysse Nardin
ITU/touch phone with Android OS
Mobiado Grand 350 Aston Martin
QWERTY phone with Symbian S60
Celsius X VI II
Artisan watch phone with proprietary OS
B R I N G I N G I T A L I V E
LA U N C H O F T H E N E W C A MPA I GN
W H AT D I D W E E X P E C T F R O M
T H E A D V E RTI S I NG?
• Launch Constellation whilst promoting Vertu range
• Explain a life beautifully arranged
• Communicate membership to a world of access and privilege
• Provide tangible justification for purchase
• Generate curiosity and desire
• Place handset centre stage
• Generate feeling of expertise
• Create a strong visual identity
C R E AT E A S T R ONG V I S U A L I D E N T ITY
C R E AT E A S T R ONG V I S U A L I D E N T ITY
C R E AT E A S T R ONG V I S U A L I D E N T ITY
C R E AT E A S T R ONG V I S U A L I D E N T ITY
C R E AT E A S T R ONG V I S U A L I D E N T ITY
C R E AT E A S T R ONG V I S U A L I D E N T ITY
C R E AT E A S T R ONG V I S U A L I D E N T ITY
O O H
O O H
O O H
D I G I TA L
Label for arrow
T H E N E W V E RT U .COM
On Wednesday 19th September, with the launch of
Constellation, the launch of a new Vertu.com will
create a rich digital environment for prospects and
customers alike to engage in Vertu.
Our aim is to create a seamless experience and
one which can be tailored to match regional and
commercial priorities.
It will be at the centre of our marketing activities
both global and regional as the most accessible
way to immerse in Vertu’s world in seven
languages.
I N C R E AS ING E N G A GE ME NT
Visitor numbers
have doubled
year-on-year.
Mobile usage
has doubled
since launch.
A R I C H E R E X P E R I E NCE
Direct traffic is
now 32%
compared with
the old site
average of 20%.
Bounce rates
dropping and
linger time
increasing.
U K MO B I LE A D V E RT IS ING
Advertising on Net-
a-Porter resulted in
over 5,000 UK
prospects viewing
the Constellation
movie and 25% of
those clicking
through to
Vertu.com.
S U C C E S SFUL C O N S TE LLAT I ON
L A U N C HE S
Throughout key markets
R A I S I NG B R A N D AWA R E N E S S
On a wider scale
I N C R E AS E D A P P E A L A N D
C O M M UNI CAT IONS C H A N N EL S
Ma Yansong
I N C R E AS E D U N D E R STAND ING O F
B R A N D & P R O D UC T O F F E RING
Educating the media
D E L I V E RI NG N E W ME S S A G ES V I A
TA N G IB LE E X P E R I E NC ES
Vertu Services offering
P O S I T I V E R E S U LTS
76% of 2H 2010 coverage in first two months
following Constellation launch
ST TECH
HOW TO SPEND IT ESQUIRE VOGUE
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ECONOMIE