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516 Clyde Avenue Mountain View, CA 94070 www.bluejeans.com [email protected] Lync Federation Guide Technical Documentation for enabling Lync Federation to the BlueJeans Network

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Page 1: Lync Federation Guide - updated 4-1-16 - BlueJeans Support · PDF fileToinitiatefederationbetweenyour!Lync!server!2013!and!BlueJeans!follow!these!steps:!! 1. ... Microsoft Word - Lync

   

   

5 1 6 C l y d e A v e n u e M o u n t a i n V i e w , C A 9 4 0 7 0 w w w . b l u e j e a n s . c o m s u p p o r t @ b l u e j e a n s . c o m

Lync  Federation  Guide    Technical  Documentation  for  enabling  Lync  Federation  to  the  BlueJeans  Network  

08  Fall  

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    2  

Table  of  Contents  

BlueJeans  Supported  Lync  Environments  .........................................................................  3  

Federation  Checklist  ..........................................................................................................  3  

Federation  for  Lync  2013  ....................................................................................................  4  

Federation  for  Lync  2010  ...................................................................................................  6  

Federation  for  Office365  Enterprise  (E  Plans)  ...................................................................  8  

Federation  for  Office365  Small  Business  (P  Plans)  ..........................................................  10  

Federation  for  OCS  2007  R2  .............................................................................................  11  

For  more  information  on  Federation:  ..............................................................................  14  

How  do  I  contact  Support  at  BlueJeans?  .........................................................................  14        

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    3  

BlueJeans'  Lync/Skype  for  Business  integrations  provides  bi-­‐directional  content  sharing,  video  and  audio  between  Microsoft  Lync  or  Skype  For  Business,  H.323/SIP  based  Video  Room  Systems,  Cisco  Jabber,  PSTN,  and  mobile  endpoints  in  enterprises  with  Microsoft®  Lync™  Server  2013/2010,  OCS  2007  R2  and  Microsoft  Office365  deployments.    The  following  document  is  intended  to  provide  detailed  steps  to  federate  with  the  BlueJeans  Lync  server.    

BlueJeans  Supported  Lync  Environments  &  Clients    Supported  Lync  Server  Setups:   Supported  Lync  clients:  Lync  2013  Lync  2010  OCS  2007  R2  Lync  Online  via  Office365  

Lync  2013  Windows  client  Lync  2010  Windows  client  Skype  For  Business  2015  Windows  client  OCS  2007  R2  Mac  &  Windows  client  Lync  2011  Mac  client  Native  Lync  on  Polycom  (CX  series)    

Federation  Checklist    

1. Enable  Lync  on  BlueJeans  account  Your  BlueJeans  Administrator  can  enable  Lync  through  the  BlueJeans  Group  Admin  interface.  

 2. Federate  with  BlueJeans  

If  your  Lync  deployment  is  not  configured  as  open  federation,  you  will  need  to  add  lync.bluejeans.com  among  your  list  of  federated  partners.    

 3. Ensure  you  have  a  publicly  issued  certificate  installed  on  the  Edge  server.    4. Ensure  firewall  allows  ports  in  both  directions  only  towards  below  BJNIP  space:  

199.48.152.0/22,  31.171.208.0/21,  103.20.59.0/24,  103.255.54.0/24,  8.10.12.0/24  &  165.254.117.0/24  

      -­‐  TCP  Port            5061    -­‐  Lync  federation  and  SIP/TLS  connection.       -­‐  UDP  Ports      50000-­‐59999    -­‐  RTP  Media       -­‐  TCP  Ports        50000-­‐59999    -­‐  RTP  Media        [Note:  The  reason  why  above  requirements  are  different  from  Microsoft’s  is  because  BJN  do  not  use  the  A/V  Edge  service;  we  only  use  the  Access  Edge  service  for  SIP  traffic  federation.  Microsoft  

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    4  

uses  a  proprietary  method  of  tunneling  media  between  federated  A/V  Edge  services  on  3478  for  UDP  and  443  for  TCP  that  BlueJeans  do  not  support.    We  require  that  they  allow  bidirectional  traffic  for  above  combinations  of  IPs  and  port  ranges,  to  allow  the  initial  SIP  call  setup  for  Media  connectivity.    If  the  Admin  has  Firewall  rules  that  allow  inbound  traffic  when  there  is  symmetric  (same  pair  of  IPs  and  ports)  traffic  flowing  in  the  outbound  direction,  then  that  should  not  require  opening  ports  inbound.]    

5. Ensure  you  have  updated  SRV  record  for  your  Lync  SIP  domain.      

Federation  for  Lync  2013    To  initiate  federation  between  your  Lync  server  2013  and  BlueJeans  follow  these  steps:    

1. Login  to  the  Lync  Front  End  or  Standard  Edition  Server  and  open  the  Lync  Control  Panel  by  going  to  Start  >  All  Programs  >  Microsoft  Lync  Server  2013  >  Lync  Server  Control  Panel  

Figure  1  –  Access  Lync  Server  Control  Panel  (in  Windows  2013  Server)  

 2. On  the  Lync  server  control  panel  enable  federation  at  a  global  level  by  going  to:  

Federation  and  External  Access  -­‐>  External  Access  Policy  and  seeing  if  Federated  User  Access  is  checked.  If  not,  enable  Federated  user  access  by  clicking  on  Edit  >  Show  Details  and  check  Enable  Communications  with  Federated  users.  See  Figure  2.    

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    5  

Figure  2  –  External  Access  Policy  

3. To  enable  federation  at  a  system  level,  select  Access  Edge  Configuration  from  the  top  navigation.    

4. Under  Edit  Access  Edge  Configuration:  Select  Enable  federation  and  Enable  partner  domain  discovery.  See  Figure  3.    

Figure  3  –  Access  Edge  Configuration

 5. To  add  the  BlueJeans  Lync  domain,  go  to  SIP  Federated  Domains  from  top  navigation.    

 6. Now  add  a  new  domain  pointing  to  lync.bluejeans.com  and  edge  server  pointing  to  

sip.lync.bluejeans.com  FQDN.      

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    6  

Figure  4  –  Federated  Domains  

Federation  for  Lync  2010    To  initiate  federation  between  your  Lync  server  2010  and  BlueJeans  follow  these  steps:    

1. Login  to  the  Lync  Front  End  or  Standard  Edition  Server  and  open  the  Lync  Control  Panel  by  going  to  Start  >  All  Programs  >  Microsoft  Lync  Server  2010  >  Lync  Server  Control  Panel    

 

 Figure  5–  Access  Lync  Server  Control  Panel  

 2. On  the  Lync  server  control  panel  enable  federation  at  a  global  level  by  going  to:    External  

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    7  

User  Access  -­‐>  External  Access  Policy  and  seeing  if  Federated  User  Access  is  checked.  If  not,  enable  Federated  user  access  by  clicking  on  Edit  >  Show  Details  and  check  Enable  Communications  with  Federated  users.    See  Figure  6.  

   

 Figure  6  –  External  Access  Policy  

 3. To  enable  federation  at  a  system  level,  select  Access  Edge  Configuration  from  the  top  

navigation.      

4. Under  Edit  Access  Edge  Configuration:    Select  Enable  federation  and  Enable  partner  domain  discovery.    See  Figure  7.  

   

 Figure  7  –  Access  Edge  Configuration  

 5. To  add  the  BlueJeans  Lync  domain,  go  to  Federated  Domains  from  top  navigation.    

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    8  

6.  Now  add  a  new  domain  pointing  to  lync.bluejeans.com  and  edge  server  pointing  to  sip.lync.bluejeans.com  FQDN.  

 

 Figure  8  –  Federated  Domains  

Federation  for  Office365  Enterprise  (E  Plans)    To  initiate  federation  between  your  Lync  server  2010  and  BlueJeans  follow  these  steps:    

1. Login  to  the  Office365  portal  as  an  Admin  and  access  the  Lync  Settings  by  clicking  on  Manage  under  Lync  settings.  

 

 

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    9  

Figure  9  –  Manage  Lync  Settings    2. On  the  Lync  Online  Control  Panel,  ensure  Domain  federation  is  set  to  Enabled.  If  it  is  

Disabled,  go  to  Domain  Federation  >  Edit  and  then  enable  federation  by  selecting  either  Turn  on  external  communications  with  all  except  blocked  domains  (Open  Federation)  or  Turn  off  external  communications  with  all  except  allowed  domains,  in  which  case  you  need  to  allow  the  BlueJeans  Lync  domain  as  shown  in  Figure  10.  

 

 Figure  10  –  Domain  Federation  Mode  

3. If  the  option  to  Turn  off  external  communications  with  all  except  allowed  domains  was  selected,  add  the  BlueJeans  Lync  domain  by  clicking  on  add  a  domain  and  entering  the  domain  as  lync.bluejeans.com.    See  Figure  11.  

 

 Figure  11  –  Add  a  Domain  

 4. Once  enabled,  the  domain  will  show  up  as  allowed  on  the  Domain  Federation  tab.      

 See  Figure  12.    

 

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    

10  

 Figure  12  –  External  Communications:  Domain  added  

   

5. Ensure  each  user  is  setup  for  Lync  Federation  calls  by  going  to  Users  >  Edit  User  Settings,  select  a  user  and  ensure  the  Lync  Users  in  other  organizations  box  is  checked.  See  Figure  13.    

 Figure  13  –Lync  Users  in  other  organizations  

Federation  for  Office365  Small  Business  (P  Plans)    Microsoft  Office365  Small  Business  Plans  (P1  or  P2  Plan)  are  by  default  set  to  open  federation.    To  initiate  federation  between  your  Lync  server  2010  and  BlueJeans  follow  these  steps:    

1. Login  as  an  Admin  to  the  Office365  online  portal  and  click  on  General  Settings  under  Lync.  

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Figure  14  –  Office365  General  Settings  

2. Ensure  External  Communications  is  set  to  Enabled  on  the  Lync  Online  Control  Panel.    

 Figure  15  –  External  Communications  Enabled  

Federation  for  OCS  2007  R2    To  initiate  federation  between  your  Office  Communications  Server  (OCS)  2007  R2  and  BlueJeans  follow  these  steps:    Pre  Requisites:  

• OCS  2007  R2  deployed  &  operational  • OCS  Edge  server  has  been  configured  to  use  in  this  deployment  

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• Ensure  you  have  installed  Administrative  tools  on  the  Edge  server    

1. Launch  the  setupse/setupee  file  from  the  OCS  CD  which  is  located  at  \setup\amd64  2. Open  Office  Communication  Server  2007  Properties.  3. Open  Computer  management  by  clicking  on  start  and  type  “Computer  Management”  4. Install  Administrative  tools.    See  Figure  16.  

 

 Figure  16  –  Install  Administrative  Tools  

   

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BlueJeans  Network       Lync  Federation  v5  Dec2015    

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 Figure  17  –  Computer  Management  

   

5. Expand  Services  and  Applications.  Right  click  on  Office  Communicator  Server  then  click  Properties.  

 Figure  18  –  Office  Communicator  Properties  

     

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Microsoft  Lync  Federation  Guide        

BlueJeans  Network       Lync  Federation  v5  Dec2015    

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6. Add  the  BlueJeans  domain  to  be  federated  (Figure  15).    Follow  steps  below.  a. Go  to  Allow  tab    b. Click  Add  c. Enter  the  Federated  partner  domain  name  as  lync.bluejeans.com  and  Federated  

partner  Access  Edge  Server  as  sip.lync.bluejeans.com.      d. Click  OK.    e. Click  OK  again.    

 Figure  19  –  Add  Federated  Partner  

For  more  information  on  Federation:    Refer  to  Microsoft’s  online  documents:      Lync2013:  http://technet.microsoft.com/en-­‐us/library/gg425908.aspx      Lync  2010:  http://technet.microsoft.com/en-­‐us/library/gg425908(v=ocs.14).aspx    OCS  2007  R2:  http://technet.microsoft.com/en-­‐us/library/dd572985(office.13).aspx    

How  do  I  contact  Support  at  BlueJeans?    You  can  reach  us  at  [email protected]  with  any  questions  you  have  about  Federation  with  the  BlueJeans  cloud.