Luncheon Speakers

January offers a terrific lineup of speakers and forums for the Monday noon Chamber meetings, held at the Port Townsend Elks Lodge, at 555 Otto St. just outside of Port Townsend. Don’t miss them!

January 2016

Your One Stop ‘Tips & Tools’ Business Resource Center

Supplement to theDecember 30, 2015 Port Townsend &

Jefferson County Leader

January 4 - Jeff Randall It’s time to reinvest, it’s elementary: Learn about the Port Townsend School District’s proposed $41 million bond to build a new pre-K-5th grade elementary school on the Grant Street campus and fix ADA issues at the high school with bond vote scheduled for Feb. 9. 

January 11 - Rick ThompsonThe Chimacum School District Superintendent will give an update on Chimacum School District, including the 2016 facilities bond.

Sponsored by JeffCo Aquatic Coalition

January 18 – Martin Luther King, Jr. Day – no meeting. January 25 – Camron Meikle Camron Meikle of Hear for Life Audiology will talk about the impact of Cognition and Understanding When Hearing Loss Exists.

Sponsored by The Business Guides

Your Chamber Connects Community ~ Port Townsend superintendent, Dr. David Engle, presents one of three murals painted by Boston artist, Alex Cook. Mr. Cook connected with the schools through Chamber Director, Teresa Verraes.

Your Chamber Advocates for Business ~ Lobby day in Olympia with our many partners in tourism.

My husband and I had just moved to Jefferson County. We wanted to connect with the community

and local business right away, so we chose the Chamber of Commerce. We signed up for

membership, and our “New Member Spotlight” was published in the PT Leader on Wednesday. By

Friday, I had received 6 phone calls and 2 emails and already completed my first job in the area. Joining

the Chamber Works!

Holly Gosset, Unity Works

2 January 2016 Jefferson County Chamber Newsletter

Of Football and Business: Process, Process, Process By Richard Betchel

Courtesy of Betchel Consulting Group 

With the football season in full swing, I thought I would wax philosophic (no chuckles, please ...) on one parallel I see between football and business. It might sound silly, but there are some pearls of wisdom. Let’s begin with a few basic statistics. In a football game, there are, on average:

65 plays at 7 seconds per play, resulting in 8 total minutes of actual execution. 

That’s just 8 minutes devoted to actually running plays, in a three-hour game. The rest is huddling, strategizing, moving markers, changing from offense to defense, timeouts, halftime, etc. Behind that is all the training,

coaching, conditioning, practice, personnel planning, playbook preparation, and so forth. Weeks, even months, of preparation.

All geared to those critical eight minutes. Football fans are patient, to say the least. But is it so different in the business world?

Whether your vantage point is marketing and sales, customer service, operations or fulfillment, the same 80/20 - more like 90/10 - rule is in effect. Ultimately, your success really comes down to a favorable decision by a customer. That decision may take just moments, but it is the culmination of a great deal of time and effort on the company’s part.

There are a number of conclusions that can be drawn from this, but chief among them, in my opinion,

is the critical role of process and preparation. That is your groundwork. If they aren’t handled correctly, it’s too late to fix things when the crucial decision point is at hand.

Companies often think they are being prudent by tightening up these processes, and no question, there is value in making sure internal processes are efficient and cost-effective. But such tightening needs to be undertaken with an understanding of where the lines are that one ought not to cross.

There are some fairly common patterns that explain the success or failure of a process. Here are ten suggestions to optimize your process success:

Be sure to align the process with an overarching strategy. A process not tied

to a related strategy will likely spin off in an inefficient or unprofitable direction.

Define the process accurately and completely. A process that is not well defined leaves too much open to individual speculation, which cuts into efficiency and can even derail the process. Assign clear ownership and accountability.

Ownership means command and guidance. Without it, the process can easily spin out of control or wither.

Make certain the process is well understood. A well-defined process, communicated poorly, produces the same ill effects. People will fill in a lack of understanding with their own interpretations, or will simply bog down.

Keep things simple and

streamlined. Complexity may be impressive to look at, but functionality may collapse under the weight. Complex processes are cumbersome processes.

Monitor to assure the process is followed. This hearkens back to ownership, to some degree. If no one is minding the store, people will stray, resulting in confusion, inefficiency and, ultimately, poor results.

Ground the process in an accurate understanding of the customer. If you accept the premise that the success of any process is ultimately reflected at the customer level, then it makes sense to begin there.

Be sure you understand and enlist key suppliers. Many processes depend on support or input from one or more suppliers. Be sure

to fold them into the process accurately.

Don’t clutter the process with superfluous tasks. Tasks that do not add value waste time and obscure clarity.

Measure performance. Things not measured don’t get done - or at least don’t get done well and on time.

Paying attention to these simple rules can help improve process functioning and boost the likelihood of success.

By Thomas W. McKee The 90/10 percent principle

of volunteer involvement: 10 percent of the membership are burning themselves out to keep the organization on mis-sion, while 90 percent enjoy the benefits and do next to nothing.

When I think of that 90/10 percent principle, I picture a professional football game where 22 players on the field are in desperate need of rest while 100,000 spectators in the stands need some exercise.

Let’s face it, many of us have a tendency to burnout volunteers, especially our committed volunteers who serve weekly at hospitals, food banks, firehouses, or church Sunday School classes. It’s these key volunteers who grow weary… not the volunteers

who show up once in a great while to help on a single event.

How can we do a better job valuing and keeping our key volunteers?

In order to prevent burnout, create a healthy volunteer culture by using the following burnout busters:Recruit teams rather than individuals:

Sharing the volunteer load with a team lightens the load.  But wait, that means recruiting twice as many people. And since we have a hard time getting individuals, how are we going to recruit a whole team?

Your team members are your best recruiters. Encourage them to recruit members to join them on the team to share the load. The very busy, professional, high capacity volunteer is much more likely

to join a team than take on the sole responsibility for a role.Create holidays:

Students and teachers get holiday breaks.  Workers get paid vacation. Why not volunteers?  They need breaks from their role to get refreshed. One way to do this is to organize different shifts or time periods of commitment. Look at how you are organized.  Many years ago—too many to count—I led a volunteer choir for my church.  We often took a January break after a heavy Christmas season and a summer break.Organize tactically:

Tactics are short term tasks. Not having enough volunteers for an event can lead to burnout when you ask too much from too few.  Tactical planning is essential to make

sure you have just enough volunteers, but not so many that people stand around with nothing to do.

Reconnect to purpose —think strategically:

In my former life as a corporate trainer I was always telling managers to connect purpose to pay. It’s no different for non-paid staff as they need to feel that what they are doing is essential to the cause. This is especially true when volunteers are doing administrative work. The volunteer will wonder at times, “What difference am I making by getting this newsletter out?”

Provide a volunteer break room: A volunteer break room with food is a place for volunteers to retreat, relax and share together. Create a special place for your volunteers that

they can call their own and stock it with snacks.

Debrief emotionally draining roles:

One of the leaders I met last month while working with volunteers in Cape Town, South Africa, was a volunteer on a very elite mountain climbing rescue team. He told me about a rescue attempt where the person their team was trying to rescue died on the mountain. To deal with this kind of stress, volunteer teams have debriefing sessions with trained professionals to help them deal with what they just witnessed. In the past month I have met many volunteers who are spending their free time with abused children, battered women, the homeless, refugee immigrants, and patients who are dying.  Make sure you

understand and provide the resources to deal with these kinds of emotionally draining roles.Recognize stamina diversity:

Every volunteer is unique. Some are able to handle large amounts of work while others cannot carry such a heavy load.  Be very aware of the tolerance levels of your volunteers and divide up the work assignments accordingly.Resist the OBTW’s:

“Oh, By the Ways”  are one of the “seven deadly sins of recruiting” we talk about in our book, The New Breed. Too many times we are so desperate for volunteers that we don’t tell the whole story until after the person says “yes.”

Then we add a whole list of “Oh, by the ways.” Often

Burnout Busters — 8 tips to prevent volunteer burnout

See BURNOUT, page 6

January 2016 Jefferson County Chamber Newsletter 3

By Lorna MannResidents of Jefferson

County are most likely familiar with the work of Daily Bird Pottery. They are a staple at the farmers markets throughout the county, and their wares can be found scattered throughout various local eating and drinking establishments. 

Volunteers from the Port Townsend Visitor Information Center made a stop at Daily Bird’s new location, at 2009 4th Street,

to find out how they are spreading their wings.  

Darby (who throws), Phoebe (who sculpts), and Pippin (who wags his short tail), greeted the volunteers with a taste test -- coffee or tea first drunk out of a glass, and then drunk out of one of their clay cups, to illustrate the effect that unglazed pottery can have on how things taste and smell. 

Using Red art clay, dug out of the ground in Ohio and minimally processed by Seattle Pottery, the Daily Bird Team fire finished pieces at a whopping 2050 degrees to ensure that the

clay is fully sealed, and safe, for food and beverages.

When asked why they do not glaze their pottery, Phoebe answers “We love having the earth in our hands.”

This  sentiment was reflected by the number of times various volunteers would pick up an object

as they strolled around the retail section of the new location. Mugs with a well-placed, small bird on the handle, acting as  thumb rest, were especially nice to hold. 

The new location gives the Daily Bird Team much more space in which to work and create their

wares, whilst also allowing them  more space for classes. Currently, they run about four public classes each year, and many more private classes for groups, organizations and parties. The emphasis of the classes is more on creativity than technique. 

A wide range of items

in different states of completion can be found in their new home: sinks nestle against a hedgehog sculpture, African violet planters can be found alongside knitting bowls, mobiles, hanging ornaments and much more. In fact, if you can think of it they can probably make it out of clay. 30 percent of what they make are custom orders, so you never know what might be being created when you stop by!

Daily Bird Pottery is located at 2009 4th Street, Port Townsend (behind Habitat for Humanity) and is open 10- 5:30 p.m., six days a week (closed on Tuesdays).

Contact them at 360-301-5646. Visit their website www.dailybirdpottery.com to find out more and to check for upcoming classes.

Daily Bird pottery is also available for sale at Getables, located at 810 Water St., Port Townsend, and the Bainbridge Island Museum of Art.

Charley Kanieski, a long-time Port Townsend CPA and his wife, Liz Hoenig Kanieski, have purchased the 1005 Lawrence Street Building in Uptown Port Townsend. The building was purchased from Land’s End, LLC, and financed through First Sound Bank. The building currently houses The Business Guides, a small business accounting and financial consulting firm, founded in 1991 by Mr. Kanieski.

Located on the corner of Lawrence and Taylor Streets, immediately adjacent to the

Saturday Farmer’s Market, the building has changed hands and transformed several times over the years. It was modernized in the 1990s with corrugated steel by Paul Boyer, and remodeled again in the early 2000s by Bob Little of G. Little Inc., for Land’s End LLC (BadD Habit T-Shirts).

Mr. Kanieski expanded the firm and relocated to the 1005 Lawrence Street building in 2012. “It’s a vibrant and colorful office space,” notes Kanieski, “We have an upstairs training

room for business seminars, display local art throughout the office, and are in a convenient and central location.”

“Liz and I are excited to be contributing to the local economy through this purchase,” says Charley. “I’m following my own best advice to business clients, owning the building I operate my business out of. First Sound Bank gave us great financing terms, and now our monthly investments go back into building the business.”

Ben Crowl and Jon Shelton, with First Sound Bank, stewarded the process from start to finish. “We were thrilled to be able to put together the financing for Charley and Liz. They have helped many in Port Townsend, and it was a pleasure to support them to reach their goals,” Crowl and Shelton noted.

For more information, call Liz Hoenig Kanieski at The Business Guides, at 360-385-6961, or email liz@thebusinessguides.com.

The Business Guides expands, buys Uptown building

Charley and Liz Hoenig Kanieski have purchased the longtime business location of The Business Guides at 1005 Lawrence St. Photo by Deja View Photography

Daily Bird Pottery is hard at work creating a new piece

Darby, of Daily Bird Pottery, is hard at work creating a new piece as VIC volunteers look on. All photos by Steve Mullensky

VIC volunteer Suzanne tries out the Daily Bird Pottery taste test.

Sculptor Phoebe demonstrates how she makes her daily bird for VIC volunteers

4 January 2016 Jefferson County Chamber Newsletter

The benefits of this technology include: Lower patient radiation Increased diagnostic accuracy and reduced false-positive recall rates Finds breast cancer earlier The breast cancer survival rate is close to 100% in women who have annual mammo-grams Your studies are reviewed during your InHealth Imaging visit to our Poulsbo office - if additional studies are needed we can do them while you are still at our facility Also, InHealth Imaging offers 3T MRI Breast Screening and Upright Stereotactic Breast Biopsy.

20700 NE Bond Road, Poulsbo

(360) 598-3141 www.inhealthimaging.com

You can choose where you go for a screening mammogram—the choice is yours! InHealth Imaging offers a $15 gas card to patients traveling 15 miles or more each way for an appointment.

We also offer Screening Breast Ultrasound as a supplement to mammography for women with dense breasts or implants and for those who are unwilling or unable to undergo mammograms

A Healthy Start to the New Year!

Only InHealth Imaging Offers Low Radiation 3D Mammograms In Jefferson County

Schedule With A Friend And We Will Get You Both In and Out in An Hour!

We are proud to be an integral part of so many businesses and organizations in this com-munity.

A printshop is truly a magical place where information and the graphic arts come together to communicate in that most compelling of all media, print!When you are ready to take your business to the next level, is a tweet really going to do it? Will yet another Facebook page among a billion others really cut through the clutter. When you are ready to succeed, stop in and let’s print something beautiful for you.

• Printing • Design • Bindery

• Mailing Services • Good cheer!

385-4194sos@olympus.net

Gr

een Business

ENVIRONMENTAL AW

ARDThe Dream We Carry

Selected and Last Poems of

OLAV H. HAUGETranslated by Robert Bly and Robert Hedin

A perfect gath ering place,

enjoy the ambiance as you sip an array of

northwest local wines, and beers from Port

Townsend Brewery while tasting appetizers

created by Local Goods chef, Jay Payne.

espressowine

café

espressowine

café

espressowine

café

espressowine

caféespressowine

café

we invite you to join us...Chamber Mixer hosted by

Bon Appét i t Management Company

Where: Local Goods Espresso & Wine Bar

WhenThursday, May 15th

Time4:00 p.m. to 7:30 p.m.

local,

fres

h, sus

taina

ble

Dear People at SOS!Your work is beautiful. Thank you from the bottom of my heart for making my business look beautiful.Be well,—Robin SharanDirector The Annapurna Center for Self Healingwww.theannapurna.com

Dear SOS Printing Staff,We really appreciate your time and effort for our project “The Ring”. It really helped keep us on schedule.Sincerely,—Page Gehrke, Dreamworks Productions, LLC

Dear SOS,We have always received excellent customer support from SOS for our business needs, and we thank you for that. However, your personal compassion and willingness to help during the recent loss of Bob’s mom went beyond customer service, and we really appreciate that. The remembrance cards were perfect, thank you.Sincerely — LeAnne and Bob

A big thank you for all your hard work, patience and follow through on my brochure printing job.. .I look forward to doing future business with you. Thanks again for being a true professional. Warmest Regards, —Melanie

Just got your recent newsletter and was reminded of the great work you do in our community supporting us and many other worthwhile non-profi ts and charities.You truly are exceptional and we are so very grateful for your support.

Another reason Jefferson County is such a wonderful place to live......SOS Printing. Thank you so much.—Connie RossOperations ManagerJefferson Land Trust

We are back from Miami. The brochures arrived on Tuesday morning and looked great. Our trip to IBEX was a complete success and thanks to you and SOS Printing we looked excellent. Thank you very much for coming though for us on such short notice. SOS Printing will be our source for all printing needs.—Sven TrautmannSEA Marine

We were all astonished how nice the football programs look! Color! Glossy Paper! Wow! That must have been A LOT of WORK yanking those elements out of the pdf! They look great. Thank You! The kids are gonna LOVE IT!—Marian RohProduction, The Leader

A big thank-you for your quick turn-around of the Key City Players Holiday Show brochures. I haven’t even seen them yet, but several people in the organization who have raved to me about how good they look. You’re getting lots of kudos for the rich color and excellent print job.We appreciate SOS’s contributions toward each and every show this season! Wish us luck on opening night tomorrow night...—Shelly Randall, Key City Public TheatrePublicity Coordinator

“� e kids are

gonna LOVE IT!” “Your customer

service is A+” “You made print

magic happen” “Once again SOS was a

pleasure to work with”

Your Friendly Local Printer 7

CyanMagentaYellowBlack

GeoducksGeoducksSeed is produced in hatcheries from native broodstock. The most common method of planting is to place 10" to 12" long hollow PVC tubes 3" to 6" in diameter into the beach substrate. The tubes are set in rows, with 3 to 4 geoduck seeds placed into each tube. The tubes are covered with net caps to protect them. After one or two years the tubes are removed, giving the geoducks time to dig deep enough to avoid predators. Geoducks are harvested in about 5 years, one clam at a time, at approximately 1 to 2 pounds.

A water jet is placed alongside the geoduck siphon which temporarily softens the sand, allowing the harvester to gently lift the animal out. This method minimizes the stress to the geoduck and the amount of beach that is disturbed.

Farming:

Harvesting:Harvested geoducks are placed in containers and tagged before being removed from the beach. Tags include the name of the harvesting company, the exact location and date of harvest. They are transported to a processing facility, cleaned, bagged or boxed and placed under temperature control prior to and during shipping to restaurants or seafood markets. Strict protocol governs the entire process of handling until it reaches the consumer, assuring temperature control, traceability and the finest geoducks in the world.

Geoduck is highly prized for use in sushi due to it’s firm, crunchy texture and sweet nut-like flavor. It’s also great sautéed or lightly pan-fried as fritters. Preparation:

Geoduck Papaya Ceviche (serves 4) • In a medium bowl combine 2 tablespoons finely chopped red onion, 1 small ripe papaya (seeded, peeled and diced), and the juice of 1 lime. Mix gently but well. • Add 1 small raw geoduck (1 to 2 lbs.), both siphon and body meat, trimmed and thinly sliced. Refrigerate for 30 minutes. • Just prior to serving, mix with 2 tablespoons finely chopped cilantro.

• In a separate bowl, toss 2 cups of spring mix salad with 1 tablespoon olive oil and season to taste with salt and pepper.

• Place a portion of salad in the center of each plate and top with the Ceviche.

The geoduck is the largest burrowing clam native to North America.

GEODUCK FACTS

Geoducks feed off phytoplankton that occurs naturally in marine

waters. Geoducks help to maintain the health of marine waters by virtue of their feeding, which

involves filtering up to 120 liters of water a day per animal.

Partial funding provided by WSDA

Nutrition FactsServing Size: (about 1 piece)

Amount Per ServingCalories 74 Calories from Fat 8.7

% Daily Value

Total Fat 1g 2% Saturated Fat 0.1g 1% Trans Fat 0g 0% Omega 3 0.15g Cholesterol 34mg 11%Sodium 56mg 2%Total Carbohydrate 0g 0% Dietary Fiber 0g 0% Sugars 0g Protein 12.77g 26%Iron 78%*Percent Daily Values are based on a 2,000 calorie diet. Your daily values may be higher or lower depending on your calorie needs.

PCSG-Datasheets_7-11-07.indd 4 7/13/07 11:14:52 AM

We are Team Port Townsend!

HOOP DREAMS

Redskin Boys • Redskin Girls

Play

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ofi le

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ason

outlo

ok • G

ame s

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ule

Official PTHS Basketball Program 2008-09

Minor Emergency Walk-in Clinic

Announcing the opening of our new Port Ludlow Clinic

9481 Oak Bay Road Port Luldow, Washington

360-437-9990

Open 9-5 Mon-Wed, Fri-Sat Closed for Lunch 12-12:30

Serving you in Port Townsend since 2006 - No Appointments - Walk –in

It has been our privilege to print all of these and so many other wonderful, interesting, important jobs in the past couple years.

Open: 9:00 a.m. – 4:00p.m. Wednesday through SundayClosed Monday & TuesdayClosed Thanksgiving and Christmas

Phone 360 379-5244Web-site www.ptaeromuseum.com Museum is a 501(c)(3) charity, run by volunteers, all donations are tax deductible.

AdmissionAdults $10.00Seniors $9.00Youth (7 to 12) $6.00Children (6 and under) FreeGroups (15 or more) inquire about ratesMemberships are available

Collection PolicyNo food or drink in the museum.Children under 12 must be accompanied by an adult.Commercial photography is not permitted without prior consent.

Mailing address:Port Townsend Aero MuseumP.O. Box 101Chimacum, WA 98325

Jefferson County International Airport (0S9)

105 Airport RoadPort Townsend, WA 98368

Take State route 104 (cross the Hood Canal Bridge) to Route 19. The airport is 6 miles south of Port Townsend on the west side of route 19.

Teen-aged youth learn on the job skills train-ing through the restoration, maintenance, and operation of antique aircraft.

Our aircraft don’t just sit around the museum looking pretty. They do what they are supposed to do, they fly.

Photo by Barney B

urke

Old Airplanes – Young People

“Inspire the future while preserving the past”

Printed on recycled, FSC Certified paper with 30% PCW.

l o c a l , f r e s h , s u s t a i n a b l e

At Bon Appétit, we blend a tradition of fine service with creative planning and consistentevent execution to bring satisfac-tion to our clients and guestsevery time. With our staff ofimaginative and well-trained professionals, we have theexpertise to customize any meeting or event.

We specialize in creating made-from-scratch menus featuring our regional, seasonal, artisan-produced products. Our artfulcreativity and passion for finelocally-grown food is a perfectcomplement to Fort Worden’scommunity focus.

For more information, call360.344.4441 or visitwww.cafebonappetit.com/fortworden

Planninga Meeting or Event

2345 Kuhn StreetPort Townsend, WA 98368

360-385-7340info@swanschool.netwww.swanschool.net

Our COre VAlueS in ACTiOn

MiSSiOn

We take our mission and core values seriously. They guide our decisions and define who we are. Take a walk through Swan School on any day and you will see many ways that our core values are put into action. Below are just a few of them.

Purposefully structured multiage classrooms.

• Whole school meetings each morning.

• learner exhibitions in which cross-age student

• teams teach, demonstrate, and present what they have learned.individualized curriculum that is developmentally

• appropriate.Small class-size that enhances the learning

• experience of every child.A music program that includes singing, playing

• instruments, and regular opportunities for performances.Students practicing compassion and caring in

• learning environments purposefully structured to encourage this.An environmentally friendly campus where recycling

• and using recycled and non-toxic goods is the norm.laughter heard throughout the day in every

• classroom.Choice as fundamental to students’ academic and

• artistic pursuits.Democratic structures integral to each classroom,

• involving children in the process of making meaningful decisions.Celebration of student accomplishments.

•

Challenge CommunityCompassion Connection Creativity Enjoyment Leadership

At Swan School we view children as individuals and believe in developing the creative, intellectual, emotional, social, and physical wellbeing of each child through our core values.

2 Your Friendly Local Printer

CyanMagentaYellowBlack

www.sosprinting.biz2319 Washington Street

Jefferson County Library Executive Director, Meredith Wagner cuts the ribbon in front of their new Mobile Library. She is joined by the Mobile Library team, County Commissioner Kathleen Kler and Chamber Ambassadors (Karen Anderson, Gale Investments, Betty Oakes, Soropotimists and Julie Hatch, Sound Community Bank).

January 2016 Jefferson County Chamber Newsletter 5

Admiralty Distillers was born from the creative, and sometimes hasty, mind of Jake Soule. Admiralty is the first craft distillery on the Olympic Peninsula.

Jake moved to Port Townsend to attend the Northwest School of Wooden Boatbuilding almost 20 years ago. Many people in town have known him as a boat builder from when he had a boat shop at Point Hudson, or as a fisherman from his summers on a tender which travelled from Port Townsend to Alaska. He’s also been a contractor for Soule Woodworking and Construction.

No matter how you know

Jake, you know about his love of the sauce. But one cannot only have a deep love for whiskey to make a go at distilling. It is a science which, with time and care, becomes an art form. So what better project to lead Jake toward retirement, and beyond, than to open his own distillery.

The remarkable thing

about Admiralty Distillers as an extension of Jake is the thoughtfulness and care that went into, and continues to go into creating this business. While still a dream, Jake knew that he wanted Admiralty Distillers to work with local farms and restaurants to produce and distribute his product.

He wanted to create jobs and pay a living wage. And he wanted to give back to the community that has supported his businesses all these years.

So far, Admiralty Distillers is regularly working with many Jefferson and Clallam County businesses. The commitment to that initial spark of a dream

is strong. Admiralty Distillers joined the Jefferson County Chamber of Commerce to help Jake figure out how to open a new business that does something none of his other businesses have done: Bring in those tourism dollars.

Teresa Verraes and Laura Brackenridge of the Chamber have been instrumental in assisting with timelines, suggesting businesses to partner with, and helping to finalize creative ideas, said Jake.

Admiralty Distillers hopes you enjoy their fine products and that you will continue to shop locally.

Check our website for tasting room hours.

New membersIt’s all about trust

By Suzanne Michaels

Does your community trust your agency or company? What are you doing to build trust and establish an ongoing relationship with the residents of the community?

When clients come to me with a crisis, we can work together to launch a public relations campaign to make inroads, explain what went wrong, how damage is being mitigated, and what’s being done to ensure it does not happen again. 

But every agency and every business (big or small) will have “issues” at some point. So instead

of waiting for a crisis, why not have an established education and outreach program in place, growing a positive relationship with your community through a regular and consistent

pathway?Telling the story of what

your business does, what services are provided to the community, and painting the picture of the employment and economic impact of your company are all critical components of building the perception of who you are and what you do.

It’s all about trust. Connecting clients to

the communities they serve and local media is the job of Suzanne Michaels Communications, a public relations firm with a 15-year history providing public relations services to public agencies and private businesses delivering

recycling, solid waste, waste-to-energy, gas, water, and wastewater services.

PR services include News Releases, Press Conferences, Media Relations, Com-munity and educational outreach.

Print articles published weekly or monthly in local and regional newspapers

Suzanne Michaels Communications was established in 2001 and is launching PR services through a second office in Port Townsend. Learn more about Suzanne Michaels Communications at www.SuzanneMichaels.com or contact Suzanne Michaels at (915) 588-0082.

Suzanne Michaels

Jillian Rifkind, L.Ac, has been practicing acupuncture and Chinese medicine for over two years on the Olympic Peninsula. She has cultivated a unique style, utilizing osteopathic listening methods to find areas of imbalance, and providing gentle but effective treatments.

She graduated from Seattle Institute of Oriental Medicine in Seattle in 2013. She was drawn to Chinese Medicine after her involvement with the mental health system, and hoped to bring people closer to health without the use of pharmaceuticals.

Jillian chose the name Joy Point Acupuncture, because good medicine should put people at ease and on a path towards well being by bringing them in touch with their source. Every breath, every movement and every point should bring us closer to our joy and bliss, she said.

She specializes in pain relief through Master Tung and Dr. Tan meridian balancing styles, which is very effective at treating the root cause of pain. Ear acupuncture can work wonders for PTSD, addiction, and stress, providing a boost of energy and endorphins, and even treat depression as the “joy

point” does, she said. The focus is on

strengthening the body’s life force and removing obstacles. When we improve our own inherent healing abilities, we are more likely to thrive naturally, she said.

Joy Point Acupuncture strives to become a hub of community and sharing of information for personal and professional growth. Jillian joined the Chamber to meet like-minded members, and so that she can learn how her business may better serve the community. 

To learn more about Joy Point Acupuncture, call 661-478-8250, or visit joypointclinic.com. Office hours are Monday from 8 a.m. -12 p.m., and Wednesday from 8 a.m. – 6 p.m.

Joy Point Acupuncture & Chinese Medicine offers gentle treatment

Jillian Rifkind

Admiralty Distillers opens tasting room, product line

jeffcountychamber.org

6 January 2016 Jefferson County Chamber Newsletter

GOAL SETTING SESSIONS AT THE PORT TOWNSEND CO LAB (237 Taylor St., Port Townsend) 5:30 p.m., Every Monday.

EDC/TEAM JEFFERSON CLASSES (2409 Jefferson St., Port Townsend)

• FocusPLAN: Business Planning class, 6 – 9 p.m., Thursdays, March 17 - May 12, $150 ($100 refundable with submitted Business Plan). Call to register: 379-4693

• LEAN Class: Improving Enterprise Productivity with Lean Thinking, 4:30 - 6:30 p.m., Tuesdays, March 8 - April 19. Call to register: 379-4693 6

JEFFERSON COUNTY LIBRARY (620 Cedar Ave., Port Hadlock)

• Tuesday Tech Discussion: 3 - 4 p.m.

• Tuesday Drop-in Assistance: 4 - 6 p.m. 

• Each Tuesday the library offers a two-part technology training session, beginning with a one hour discussion on a specific technology subject from 3 – 4 p.m. The class is followed by drop-in individual assistance from 4 - 6 p.m., where you can get help on any technology topic. Bring your device or practice on laptops provided by the library.

• January 19 – How to Download Library eBooks

Discover various titles of eBooks and eAudio books available through your library.  Learn how to prepare your computer or device to enable downloading the titles you wish to read or listen to, and how to check-out and return the books you borrow. 

• January 26 – Computer

Basics 101Not sure what folks

are talking about when they talk about Computer RAM, a Terabyte, a pixel or a mouse scroll wheel? Unsure when to single click,

double click or even right click on something? This class will introduce you to many of the basic concepts of using a computer as well as providing numerous definitions of basic terms. 

Biz buzz

Briefly

Need Networking Help?Call the business technology experts!

COMPTIA A+ Certified Service Center

Flash Drives • Speakers • Webcams • Anti-Virus/Spyware Printers • Ink • Photo & Print Paper • Blank CD/DVDs

PCs • Macs • Cellphone Accessories and Prepaid Minutes

Port Townsend ComputersVisit our store at 1200 West Sims Way, Suite B

Port Townsend • M-F: 10-6; Sat: 10-4360-379-0605

Olympic Peninsula’s only authorized service center for Apple warranty repairs.

The following Jefferson County Chamber of Commerce events are scheduled in the month ahead:

Tuesday, January 5 - 5:30 p.m. to 7 p.m. - Ambassador Meeting at Valley Tavern (21 Chimacum Rd., Port Hadlock)

Tuesday, January 12 - 5:30 p.m. to 7 p.m . - After Hours Mixer at Port Townsend Film Festival (211 Taylor St., Ste. 401A, Port Townsend)

Tuesday, January 19 - 4:30 p.m. to 6 p.m. - Board of Directors Meeting at the Business Resource Center (2409 Jefferson St., Port Townsend)

Expanded Healing Elements opensJamie Deering of Healing Elements celebrates her new expanded space with Chamber Ambassa-dors Julie Hatch, Sound Community Bank and Debra Rogers, Port Ludlow Associates, and friends. The healing center is located at 181 N. Bay Lane, Unit 2, Port Ludlow. Photo by Matthew Deering

PTHS welcomes new mural At Port Townsend High School, Superintendent Dr. David Engle joins Chamber Ambassadors to celebrate the dedication of a mural created by artist Alex Cook and Port Townsend High School students. Student Dani Diaz is cutting the ribbon. Photo by Steve Mullensky

Burnout: Share the loadthe volunteer is excited to start, but before long all the “OBTWs” overwhelm them and they burnout in a matter of months.And a final note:

Remember that volunteers have other jobs, and they have a life outside of your organization. Our best volunteers are often

involved in many organizations in addition to ours, so that means they could be on volunteer overload and heading straight towards the burnout wall.

The main thing is to keep your volunteers feeling great about what they are doing. Volunteering on a regular basis will take everything volunteers are willing to give, and often

even more. We need to take these steps to make sure that we don’t lose the best volunteers.

Tom McKee, a leading volunteer management speaker, trainer and consultant, is recognized as one of today’s foremost international authorities on volunteer management.

For more information visit www.volunteerpower.com

Continued from page 2

Volunteer at the VIC360-385-2722

or jeffcountychamber.org

January 2016 Jefferson County Chamber Newsletter 7

Chamber contactsADVERTISINGCatherine Brewercbrewer@ptleader.com

Jen Clarkjclark@ptleader.com

Jeff Noedeljnoedel@ptleader.com

The Leader360-385-2900

The content of this publication is prepared by the Jefferson County Chamber of Commerce for its members. We welcome submissions. Send articles and photos to director@jeffcountychamber.org or mail to 2409 Jefferson Street, Port Townsend, WA 98368.

CHAMBER STAFFExecutive Director Teresa Verraes director@jeffcountychamber.org

Event CoordinatorLaura Brackenridgeadmin@jeffcountychamber.org385-7869

VIC Manager Lorna Manninfo@jeffcountychamber.org(360) 385-2722

DIRECTORSKatherine Baril Small Business Consultant

Kris Nelson Sirens, Alchemy

Jennefer Wood Maestrale

Le Hornbeck AA Tax Service

Shelli Cates Edward Jones

Rob Story Chimacum Corner Farmstand

Rob Birman Centrum

Rebecca Benjamin North Olympic Salmon Coalition

Adam Burns Ferino’s Pizzeria

Casey Gribble The Local 101

Karen Ridings Gold Star Marine

David Faber Faber Feinson, PLLC

Karen Best Coldwell Banker Best Homes

Amanda Funaro Hope Roofing, Bookkeeping

Jordan Eades Hope Roofing

Dominic Svornich Kitssap Bank

Austin Henry Atlas Technology

www.visitjeffersoncountywa.comExperience the best of the Northwest . . .

from farms to beaches to world-class dining, Jefferson County offers experiences like no other!

The Visitor Center Volunteers were cele-brated at their annual appreciation party on December 9th at the Port Townsend Aero Museum.

Volunteers and their partners enjoyed scrumptious soups, sandwiches and a hot chocolate station complete with home made marshmallows, all provided by The Courtyard Café.

In 2015 the VIC Volunteers put in an amazing 4,425 hours at the Visitor Center as well as assisting with open houses and other events.

Thank you to Jerry and Peggy at the Port Townsend Aero museum for hosting us.

Thank you to The Courtyard Café, Jane

Volunteers celebrated at PT Aeros Museum

Dough and Safeway for feeding us.

Thank you to Liz of The Jefferson County Home Builder Association, Kevin of the SBDC and Brian of Craft3 for providing sweet treats for the volunteers to

take homeMost of all thank

you Volunteers for the time and energy you have dedicated to telling visitors and residents about Jefferson County. You are amazing!

Visit the Aero Museum! It is located at 105 Airport Road and is open 9am-4pm, Wednesday- Sunday.

For more information and to find out about their Youth program go to www.PTAeroMuseum.org

All photos by Steve Mullensky

8 January 2016 Jefferson County Chamber Newsletter

PRSRT STD U.S. Postage Paid Port Townsend, WA Permit No. 34

Place label here

Jefferson County Chamber of Commerce2409 Jefferson StreetPort Townsend, WA 98368 Business investors

Thanks to our top chamber contributors!

Business builders• Port Townsend Paper Co.• Food Co-op

• Homer Smith Insurance• Lullaby Winery

• Fort Worden Public Development Authority

www.wilderauto.comwww.wilderauto.comwww.wilderauto.com

OPEN 24-7

CHECK SIZE!

5B1416113

JeffCo Chamber Monthly Mixer

Join our host: Port Townsend Film Festival

for short films & preview of the 2016 season Time & date:

5:30 p.m. to 7 p.m.Tuesday, January 12

Location: Balcony Theatre

fourth floor of the Baker Block Building 211 Taylor Street, Port Townsend

We will be serving cocktails from our Festival Bar on the Dock

Bar menu, made with Bainbridge Organic Distillery’s whiskey, gin or vodka, and non-alcoholic beverages . . .

and of course popcorn, fresh from the Rose

Members free, non-members $5.