lsa15: new uses of location for audience targeting & offline attribution
TRANSCRIPT
1CONFIDENTIAL © 2015 NinthDecimal
David Staas, President
4/20/15
New Uses of Location
LSA | 15
2CONFIDENTIAL © 2015 NinthDecimal
Mobile is now the dominant form of how we access digital
Today’s brand challenge
50%
Mobile has
remained a SiloMore time spent on
internet via mobile vs. PC
Marketers relearning
the consumer
3CONFIDENTIAL © 2015 NinthDecimal
What is NinthDecimal?
The MOST
COMPREHENSIVE
understanding of people
by connecting their digital
& physical lives
4CONFIDENTIAL © 2015 NinthDecimal
Location is the Real World Cookie
Search = Keywords Social = Sharing Mobile = Location
Where you spend your time and money in the real world is the best indicator of who you are
5CONFIDENTIAL © 2015 NinthDecimal
Understanding the Real World Consumer
3 visits to Sears
(11/15, 11/19, 12/2)
Bricktown Mall
Home Depot
BaseballField at Park
Five Guys Beauty Supply
Lee Nails
31 More
Opportunities to
Reach Them
CONFIDENTIAL © 2015 NinthDecimal 6
1 Billion Devices
1 Trillion Data Points
200 Billion Data Points/Month
100sof Audience Segments
Reach Your Audience at Scale
7CONFIDENTIAL © 2015 NinthDecimal
NinthDecimal measures consumer location signals at a precision of 4 feet or less,
uniquely enabling brands to measure physical presence in their specific stores
Precision Matters
OR
Eating at Wendy’s?
At a Little
League Park?
OR
Drinking at a Bar
during Lunch?
At a Chinese
Restaurant for Lunch?
OR
In the Hospital?
Driving by a Hospital?
100 ’ AWAY
Less than150’ away
Less than100’ away
Less than50’ away
8CONFIDENTIAL © 2015 NinthDecimal
Getting to the PRECISION of 4 feet
Know the consumer is where the app
thinks they are!
• Verify Publisher partners
• 5 Filters
VERIFY CUSTOMERS LOCATION
Know where the store is vs. where a standard
database thinks it is!
• Team to validate all locations
• Multi-geo-coding process
VERIFY THE CONTEXT OF THE LOCATION
A Platform designed for precision within 4 feet
allows people-centric targeting, not place-centric
HAVE THE TECHNOLOGY TO MAKE IT ACTIONABLE!
Who other than my target customer is in
the radius
How can I target them outside the radius?
OTHER PLACE-CENTRIC APPROACHES LEAVE YOU ASKING
x
9CONFIDENTIAL © 2015 NinthDecimal
Build a Platform Designed for Precise Data from the Start
Precision is Essential for an Audience Platform
Place Centric Approach People Centric Approach
In Shopping District,in the Back of the J.Crew Store
In Shopping District
10CONFIDENTIAL © 2015 NinthDecimal
1st PARTY DATAClient CRM and other 1st
party marketing databases
WHERE YOU GORetail, work, home & other physical locations
PUBLIC DATAReadily available data such as census, car registrations, etc.
DEVICES YOU USEHandset make, device
type & OS platform
CONTENT YOU CONSUME
Apps, app categories &other digital content
WHAT YOU BUYPurchases from loyalty programs& credit card transactions
Audiences Built from the Signals that Matter
11CONFIDENTIAL © 2015 NinthDecimal
Conquest
HEALTHY PARENTS WHO BUY CEREAL BARS
Engage Any Audience
Loyalist
FREQUENT
CUSTOMERS
Lifestyle
AVID & CASUAL MALE GOLFERS
12CONFIDENTIAL © 2015 NinthDecimal
Cross-Device Targeting & Attribution
1 NinthDecimal Mobile Audience Segments
2 Target Mobile
Users to Build
Awareness
3 Extend reach to those
users on desktop &
track their signups
SEGMENT 2SEGMENT 1
High Net Worth
Individuals
Small Business
Owners
13CONFIDENTIAL © 2015 NinthDecimal
First 1-to-1 Mobile Audience Solution Available for Programmatic
Programmatic Mobile Audience Segments
PROGRAMMATIC
PARTNERS
Age, Gender,
Income
DEMOGRAPHIC
Business Traveler,
College Student
LIFESTYLE
Fine Dining, Golf
Enthusiast, DIY
ENTHUSIAST
Auto Intenders,
New Parents
IN-MARKET
14CONFIDENTIAL © 2015 NinthDecimal
Measure Mobile Beyond the Click
15CONFIDENTIAL © 2015 NinthDecimal
Audience Exposed
to Mobile Campaigns
LCITM Measures
Incremental Lift
in Store Visits
Audience Visits
Store Location
LCI™: The Leading Offline Attribution Solution
EXPOSURE MEASUREMENTPHYSICAL WORLD
BEHAVIOR
Precise measurement of incremental consumer behavior
at the point of purchase
16CONFIDENTIAL © 2015 NinthDecimal
EXPOSED AUDIENCE
GENERAL
POPULATION
CONTROL
GROUP
191102100
CAMPAIGN
OBJECTIVES
89%Lift vs Control
Audience
91%Lift vs General
Population
• Reach custom, location-
derived audiences within
10 mi. radius of Microsoft
Stores in 41 DMAs
• Increase brand awareness
& consideration during
holiday gift- giving season
• Custom audience included -
tech enthusiasts, holiday
shoppers, competitive store
shoppers & big box shoppers
LCI™ Case Study: Microsoft Store
17CONFIDENTIAL © 2015 NinthDecimal
Driving Lift Across Verticals
Drive Tech Enthusiasts to Store
Drive Auto Intenders to Dealership
Drive Diners to Restaurant
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Drink Canada Dry
Ginger Ale
Eat at Chipotle Involved with
Book Clubs
Shop at
Nordstrom
Shop at Crate
& Barrel
Own a Foreign
Luxury Car
Audience Intelligence: A TV Audience
What Does This TV Network
Audience Do in the Physical
World?
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168
177
191
202
202
228
233
237
241
250
256
286
311
100 200 300 400
Shopper / Department Stores
Entertainment Enthusiast
Casual Diner
Shopper / Clothing
Shopper / Big Box
Auto Intender
Pet Owner
Shopper / Luxury
HHI: $100 - $150K
African Americans
Dads
HHI: $150 - $250K
Moms 319
314
295
236
224
206
205
182
173
144
141
140
129
121
119
0 100 200 300 400
Dads
Moms
HHI: $100 - $150K
Shopper / Big Box
Auto Intender
Casual Diner
Shopper / Luxury
Shopper / Department Stores
Shopper / Clothing
Tech Enthusiasts
DIY
Fine Dining
Golf Enthusiast
Entertainment Enthusiast
Health Enthusiast
Who is Brand Audience?
Brand Exposed Audience* Profile:
Top Index vs. General AudienceBrand Exposed Visitors Profile:
Top Index vs. General Audience
Audience Profile Analysis
20CONFIDENTIAL © 2015 NinthDecimal
Top Locations
154
147
143
139
134
129
120
117
113
106
Jimmy John's
Starbucks Coffee
Subway
Potbelly Sandwich Shop
Baskin-Robbins
Bank of America
McDonald's
Walgreens
Cottman Transmission Centers
American Red Cross
Prospect Brand's Audience Top Visited Locations
142
123
110
109
109
105
103
102
97
92
M&T Bank
PetSmart
Kinko's
Target
Johnny Rockets
Goodwill
True Value
Cost Cutters
Zales Jewelers
Hooters
Competitor 1's Audience Top Visited Locations
167
159
155
127
124
113
107
101
91
88
Panda Express
Quiznos
Lane Bryant
Dickey's Barbecue Pit
Bath & Body Works
Cold Stone Creamery
Domino's Pizza
Ricky's
Gap
Popeyes Famous Fried Chicken
Competitor 2's Audience Top Visited Locations
149
115
114
113
101
100
100
100
97
91
LensCrafters
Long John Silver's Seafood
BNY Mellon
SunTrust Bank
Au Bon Pain
Walmart
Schlotzsky's
The Vitamin Shoppe
Supercuts
DollarTree
Competitor 3's Audience Top Visited Locations
21CONFIDENTIAL © 2015 NinthDecimal
Compared to impressions prior to visit, impressions delivered to the target audiences within 1-5 miles of
Retailer X retail locations proved to be the most effective, accounting for 60% of overall visitor Impressions.
Exposed Impressions by Proximity:
Overall Audience & Retailer X Visitors
Proximity % of Impressions
0-500ft 1%
500ft to 1 mile 9%
1-5 Miles 60%
5-10 Miles 20%
10-25 Miles 6%
25 Miles or More 4%
% of Impressions Delivered by
Proximity: Retailer X Visitors
0% 20% 40% 60% 80%
25 miles or more
10 to 25 miles
5 to 10 miles
1 to 5 miles
500 ft to 1 mile
% of Impressions Served
Pro
xim
ity to N
eare
st
Reta
iler
X
Exposed Visitor Impressions All Impressions
How Far Away Were Consumers
When They Were Exposed & Engaged?
22CONFIDENTIAL © 2015 NinthDecimal
Audiences were much more likely visit a Retailer X with in the same day of being exposed to a Retailer X ad.
Visits related to a mobile campaign increasingly decreased as time passed from ad exposure.
Day After
Exposure
Daily Visit
Index
Same Day 131
Day 7 102
Day 14 76
131
97100
105
117 119
104 102 10498
78
96
77
86
76
20
40
60
80
100
120
140
Day 0 Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 Day 8 Day 9 Day10
Day11
Day12
Day13
Day14
Index
Average Time to
Visit First Visit: 6.4 Days
How Many Days to Visit Store?Visits by Day Following Ad Exposure
# of Visits by Days after 1st Ad Exposure
23CONFIDENTIAL © 2015 NinthDecimal
Consumer behaviors prior to visiting a Brand (0-2 hours) include: eating out, shopping &
running errands, indicating the value in reaching audiences on-the-go to drive store visits
325 Subway
259 Starbucks
Coffee
231 McDonald’s
Top Location Visits:
2 Hours Before Visit
Top Location Categories Visited:
2 Hours Before Visit
Visit Index
(vs. Average)
292 Banks &
Credit Unions
254 Shopping
Malls & Centers
158 Shoes &
Shoe Repairs
132 Convenience
Stores
& Service Stations
119 Pawn Shops
& Discount Stores
114 Pharmacies
101 Housewares &
Home Décor
339 Groceries
875 Restaurants
513 Clothing &
Accessories
Visit Index
(vs. Average)
Where Were Exposed Audiences
Prior to Visiting Brand?
141 GameStop
129 Chase Bank
124 Bank of
America
109 7 Eleven
104 Walgreens
104 Dunkin Donuts
101 Payless
Shoe Source
24CONFIDENTIAL © 2015 NinthDecimal24
Powering Omni-Channel Marketing
Cross-Channel Data-Rich
Audience Profiles
Connecting Physical &
Digital World Data with
Mobile
Delivering
Omni-Channel
Marketing
• Demo
• Behavioral
• Locations
• Purchases
• Carrier
• Device Usage
• Work
• Loyalty
• Competitors
• Ad Engagement
25CONFIDENTIAL © 2015 NinthDecimal
26CONFIDENTIAL © 2015 NinthDecimal
USE CASE:
Mobile Powering Direct Mail
• Mom
• HHI $100k
• Macy’s Shopper
• BofA Customer
• Healthy Lifestyle
• Owns Ford Fusion
• Buys Oatmeal
• Bravo TV Viewer
• Customer targeting
• Competitor Conquesting
• Behavioral/ psychographics
• Direct Mail Only
• Mobile Only
• Direct Mail and
Mobile combined
1 Data Organized at a Household Level
2 Direct Mail
3 Foot Traffic Measurement
27CONFIDENTIAL © 2015 NinthDecimal
USE CASE:
Mobile Powering TV
• Mom
• HHI $100k
• Macy’s Shopper
• BofA Customer
• Healthy Lifestyle
• Owns Ford Fusion
• Buys Oatmeal
• Bravo TV Viewer
• Customer targeting
• Competitor Conquesting
• Behavioral/ pyschographics
• TV Only
• Mobile
• TV & Mobile combined
1 Data Organized at a Household Level
2 Data integration with TV Set Top Providers
3 Foot Traffic Measurement
28CONFIDENTIAL © 2015 NinthDecimal
USE CASE:
Mobile Powering OOH
• Customer targeting
• Competitor Conquesting
• Behavioral/ pyschographics
1 Mobile Measures OOH Exposure
2 TV Data and Mobile Data Connected
3 TV Tune-In Measurement
29CONFIDENTIAL © 2015 NinthDecimal
LCI™ PARTNERSHIP
OVERVIEW
30CONFIDENTIAL © 2015 NinthDecimal
Measurement Dashboard
31CONFIDENTIAL © 2015 NinthDecimal
Measurement Dashboard
32CONFIDENTIAL © 2015 NinthDecimal
Measurement is now an Enterprise Platform
CONFIDENTIAL © 2015 NinthDecimal 33
Establishing Foot Traffic as
a Standard Metric
• 75 channel partners across ecosystem
• Campaign wide measurement
• Optimize campaigns in real-time
• Media mix modeling
• Digital and offline
Why this Partnership is Important to Industry
precise audience intelligence
650.862.4610
DAVID STAASPresident
http://www.ninthdecimal.com/