LOYALTY MEMBERSHIPv1.0 | EN | Effective From 5 October 2016

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we connect people.

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LOYALTY MEMBERSHIPJoin the loyalty membership and run your business with no stress. All the benefits of WOR(l)D services will be available every month. Never miss any of the invaluable opportunities and features this membership has to offer. Always stay connected with your World.

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EACH MONTH EARN POINTS FOR YOUR NEW DEVICES

320

Loyalty Points

599 Loyalty Points

Earn points every month you renew your subscription to the loyalty program.

These points, called Loyalty Points, allow you to access the Mobile Forever Program, Wearable Forever Program to obtain a brand new device every year FOR FREE. In addition every time you reach the desired amount of LP, you can redeem for a free product from WOR(l)D‘s lineup.

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After the first three months of being a Loyalty Member, you are able to spend your points to redeem for products or services

1 Point = 1 Dollar.

THESE POINTS HAVE VALUE

320*Loyalty Points

You have500

Loyalty Points

FOR FREE

You have180

Loyalty Points

LOYALTY MEMBERSHIP

The value for the points reported are just indicatives and they could change country by country, cause the current exchange rates and taxes. Please check your back office for further informations and also terms and conditions.

Example

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Make sure to renew within 7 days from your membership expiration date. These points and named Tier Points, will be your amount to use for the Mobile Forever Program, Wearable Forever Program or to redeem products from WOR(l)D's lineup FOR FREE!

DON’T MISS THE TIME

Total Points Used for Mobile Forever Program, Wearable Forever Program or to get FOR FREE a brand new device every year.

LOYALTY MEMBERSHIP

The value of the points reported is just indicative and it could change depending on the country, due to the current exchange rates and taxes. Please check your back office for further informations and also for terms and conditions.

TOTAL POINTS AND TIER POINTS • Each membership provides the allocation

of Total points and Tier Points

• You accumulate Total Points • with every renewal, regardless the

renewal date.

• You accumulate Tier Points • when you renew membership within 7

days after the membership expiration date.

Tier Points will be set to Zero if you renew your membership after the 7th day.

Tier Points Used to reach the Levels

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THE MONTHLY SUBSCRIPTION

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LOYALTY MEMBERSHIP

LoyaltyMembership

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•5 ACTIVATION VOUCHERS FOR THE HELO PRO PLAN •75 LOYALTY POINTS*

•PROTECTION PLAN (FOR ADVANCED LEVEL AND ABOVE)

•SPACE SYSTEM BUSINESS TOOLS ACTIVATIONSPACEMEET WEB CONFERENCE TOOL WITH 1000 SEATS SPACECLOUD, YOUR PERSONAL CLOUD WITH 512 GB

$59 monthly 30

CV6 FS

*to use for Mobile Forever Program and Wearable Forever Program or to buy other products like Germanium or Biozen.

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THE LEVELS

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A COMPLETE REWARDS PLAN

As soon as you start to participate to the Loyalty Membership, you can request your personal BASIC Card*.

Earn: 10 Loyalty Points extra

BASIC / Starting Point

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A STEP TOWARDS

Reach the next level and enter into the ADVANCED Club.

• PROTECTION PLAN* for your WOR(l)D devices will be automatically activated.

Earn: 15 Loyalty Points extra

ADVANCED / 200 Loyalty Points

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WHITE GLOVES FOR YOU

PREMIUM Club Members will enjoy the highest level of benefits with WOR(l)D‘s Loyalty Program.

• PROTECTION PLAN* included. • VIP Privileges*

Earn: 20 Loyalty Points extra

PREMIUM / 800 Loyalty Points

*Terms and Conditions will soon be available on website

LOYALTY MEMBERSHIP

DON’T MISS THE ADVANTAGES• Unique Fee, multiple benefits • Simple to configure • Earn points to get products for FREE* • Powerful services activated monthly • More protection for your devices • No hidden additional costs

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LOYALTY MEMBERSHIP

*to use for Mobile Forever Program and Wearable Forever Program or to buy other products like Germanium or Biozen.

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All benefits that WOR(l)D offers in the Loyalty Membership are subject to your compliance with this Membership Guide and Program Rules, the terms and conditions described elsewhere throughout www.worldgn.com, all terms and conditions of WOR(l)D’s contract of carriage, WOR(l)D’s fare rules and all other applicable WOR(l)D rules and regulations. These rules are subject to change at any time. Unless otherwise stated, the current rules in effect at the time of your registration or request for a benefit or other transaction will govern that transaction. WOR(l)D has the sole right to interpret and apply this Membership Guide and Program Rules. Please check back frequently for program updates or rule changes.

Members must provide their full name to participate in the Loyalty Program. Full name means the given name, middle initial or middle name, if any, and family or surname. The full name must be the same as the name on WOR(l)D Backoffice.

Membership numbers and its points are nontransferable: only one person may be enrolled per Loyalty membership account, except CoOwner account.

Members may not maintain more than one Loyalty membership account.

In the event more than one account number is assigned to the same individual, the duplicate account will be cancelled, and only the applicable loyalty points, excluding any enrollment bonus, can be transferred to the remaining account.

Points earned under the Loyalty Program will be credited to your account within 24 hrs after qualifying activity occurs, unless otherwise provided in the individual partner's terms and conditions. WOR(l)D partners, offers and benefits subject to change.

BASIC RULES / Main

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* Members will be assigned an individual membership number upon enrollment and can order a membership card by going to back office at BASIC or ADVANCED level. The cards will be sent by mail within 7 days after the achievement of the level. PREMIUM and VIP cards will be created automatically.

WOR(l)D devices comes with a one-year limited warranty. You can get global repair coverage for your device through Protection Plan. Protection Plan gives you one-stop service and support from WOR(l)D customer care, so most issues can be resolved in a single call.

Direct access to WOR(l)D experts Global repair coverage Carry-in repair: Take your device to a WOR(l)D pickup office

To ensure you have the full rights to use your Protection Plan, you need to have membership subscriptions active, at least ADVANCED level If your device goes broken of in full failure and you fulfill the above mentioned requirements, you can access to the Protection Plan benefits. For all the details about terms and conditions, please refer to the guide at http://www.worldgn.com/doc/protection_plan_rules.pdf

BASIC RULES / Cards and Protection Plan

LOYALTY MEMBERSHIP

www.worldgn.com

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