LORETTA DWIGHT 1664 Brownstone Boulevard Unit 413 Toledo, OH 43614

(419) 252-0907 Loretta.Dwight@gmail.com

https://www.linkedin.com/in/lorettadwight

SUMMARY A versatile and resourceful individual with an Analytical, Development and Computer Systems experience seeking a Business Analyst, Management or Technical position utilizing past working experience to oversee planning and evaluation of services, monitor day-to-day projects. Technical training, and formal education contributes to the success and profitability of a company. Client communications, strong analytical, programming, collaboration and design skills with excellent problem solving abilities along with a sense of responsibility. Known for being thorough, conscientious, and team-oriented.

EDUCATION / PROFESSIONAL DEVELOPMENT Assets Toledo – Certificate in Business Design and Management 02/2016 – 04/2016 Toledo, Ohio Masters of Arts Degree in Business – Management and Leadership LUOnline - Liberty University, Lynchburg, VA Spring 2014 – Fall 2015 Bachelor of Science Degree in Mathematics and Computer Science South Carolina State College - Orangeburg, SC 1976 - 1980 Attended company sponsored training programs in house: Microsoft SQL Server 2008 – Transact SQL, SSIS (informal)

TECHNICAL COMPUTER / SOFTWARE SKILLS

SKILLS

EXPERIENCE

TOTAL

YEARS

LAST USED

T-SQL Stored Procedures

Design, create, develop and supported application and Web based systems using SQL 2000 through 2008 9 2014

SSIS Create and support ETL packages which load, clean and process client data 2 2014

Data Warehouse Provide application support of client data 6 m 2014

MDX Provide support to existing web based application 6 m 2014

C# Provide support to existing web based application 1 2014

Visual Studio 2005/08 Integrated software to build, debug and maintain applications 4 2014

Natural ADABAS Developed and Supported Applications based programs 10 2003

IBM COBOL Developed and Supported 3GL language based applications 10 1995

RPG Supported and developed 3GL applications for client use 3 1985

Fortran Supported and developed 3GL applications for client use 3 1985

Basic Productivity VISIO, Microsoft Excel, Microsoft Word, Microsoft Project, 7 2016

Ultra Edit, FTP Switch, EDS software and Map point software

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PROFESSIONAL EXPERIENCE MATERIAL HANDLING SERVICES - Perrysburg, OH 2016 (Provides brand-independent fleet management and asset management services.) Contract - Business Analyst

● Analyze and recommend an asset management solution for forklifts ● Interview workforce to develop and present VISIO documentation of manual accounting processes of two

divisions

MARITZ RESEARCH - Maumee, OH 1993 - 2014 (Designs and executes market research, creative communications, incentive programs, rewards and recognition solutions, customer loyalty programs, and event and meetings solutions) Developer Analyst 2003 - 2014

● Supported/developed system applications for the Nissan North American and Canadian Studies ● Developed applications in SQL 2000 and SQL 2008 ● Provided written and oral communications to team/client on status of assigned work load ● Provided analysis of base support within current existing website for Hyundai and Kia Canadian studies ● Troubleshot DMX web pages and ETL packages for successful execution ● Assisted in developing and maintaining Map point in the Canadian Studies ● Supported revised in-house Mars application in ASP.Net and C# ● Supported in-house Mars application of VB.Net and Classic ASP.Net

Analyst 1993 - 2003

● Maintained different Automotive Satisfaction Programs using Natural ADABASE ● Provided support for the Nissan North American Study while it was migrated to SQL Server 2000 from

Natural ADABASE environment ● Transitioned from Natural to SQL2000 in development/support of several Automotive Satisfaction Programs

Contract Analyst 1993 (Employment through CDI Corporation) Modified, maintained, and supported an existing Chrysler Shopper System. This system was developed in

Natural ADABASE THE ANDERSONS, INC. - Maumee, OH 1991 (A diversified agribusiness and retailing firm that operates grain elevators, distributes fertilizer and manages rail cars) Contractor

● Developed/modified COBOL based programs to begin Electronic Funds Transfer with one of Anderson's top customers. Development was in COBOL and stored on an HP3000 using SPEEDEdit and QUAD edit utilities

● Acquired working experience of FORTRELL, a purchased software package for translating ANSI X12 document

● Data fields from the inbound document were Mapped to designated fields in Anderson’s Purchase Order System

CDI CORPORATION / Field Office - Toledo, OH 1991 - 1993 (A professional and technical recruitment and staffing firm)

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Contractor Assigned to The Andersons using IBM COBOL on the assignment

OWENS-CORNING FIBERGLAS - Toledo, OH 1985 - 1991 (A Fortune 500, NYSE Company that is a market-leading innovator of glass fiber technology) Information System Analyst 1988 - 1991

● Collected/organized data into information through brainstorming, and JAD (Joint Application Development). The development platform consisted of an IBM PS/2 386 processor, IBM 3084Q-MVS and IBM3090/200-VM.

● Designed and implemented an electronic data interchange system ● Added customers to the purchasing and invoicing systems ● Mapped ANSI X12 documents through Metro Mark - a purchased translator software package ● Supported MAESTRO, A CASE(Computer Aided Software Engineering) tool which assisted System

Developers in managing projects Associate Analyst 1986 - 1988

● Developed programs and provided support to client areas ● Supported Sales and Marketing systems ● Gained working knowledge/experience of CULPRIT, IDMS and IBM utilities ● Developed special IDMS COBOL programs for ridding the Database of unwanted information satisfying

clients and recovered needed space

Sprint Analyst 1985 - 1986

● Acquired knowledge in software and hardware platform of Owens-Corning Fiberglas Developed, implemented, and documented a security system.

PIEDMONT PRODUCTS, INC, Columbian, SC 1982 - 1985 (A subsidiary of Owens-Corning Fiberglass – a manufacturer of fiberglass coil product) Sr. Computer Operator 1984 - 1985

● Responsible for managing the day-to-day operations of the computer center for 36 clients ● Developed and modified COBOL software programs ● Ensured the availability of the system and resolved hardware problems ● Designed and implemented a Time and Attendance System

Operator/Programmer 1982 - 1984

● Established and maintained communication with the user community ● Performed system maintenance, and initiated backups. Provided for contingency planning ● Acquired working knowledge/experience in the development platform and daily routine of the center

ACCOMPLISHMENTS

● Utilize change management and project management processes to define, control and manage all project assignments.

● Completion of Masters of Arts Degree focusing on Management and Leadership in December, 2015. ● Receive certification in Business Design and Management, a thirteen-week training course in April, 2016.

REFERENCES

References are available upon request