Business Success: Safeguarding your business & strategies to grow a local business

Karl Schwantes

Business is Tough

Are you the superhero

in your business?

Move your business offshore / outsource & Reduce your prices

The Only Way To Compete

To Be Successful

1. Best Team Strategy

2. World Class Service Strategy

3. Innovation Strategy

Royal Australian Artillery

Best Team Strategy

1

What is your team passionate about?

To become internationally recognised as the ultimate destination for an amazing dream ring experience, with

engagement rings that are totally unique, that brides will love forever

Vision

Is to provide an amazing environment where our clients can meet the most passionate and talented jewellery

professionals who are committed to achieving excellence and delivering heart stopping moments to

make the Xennox Diamonds experience truly memorable.

Mission

We believe that everyone should have the opportunity to wear a beautifully designed and custom made

diamond engagement and wedding ring with diamonds that sparkle brilliantly, that they will love in 50 years as

much as they do today.

Purpose

Are you and your team, clear on your Vision, Mission & Purpose?

2

Give every client a GIFT

- Greeting - warm friendly smile within 3 sec

- Introduce yourself, handshake if appropriate

- Find their Y - Get to know them

- Transform their experience

G

I

F

T

World Class Service Strategy

Do you have a framework for delivering phenomenal service for your clients?

3

innovate

When you purchase an Engagement Ring

What crazy new idea have you come up with?

What crazy new idea have you come up with?

Take Home Points

Best Team Strategy - Bring together your ultimate team

World Class Service - Develop a framework for your team ,

Innovation Strategy- Look for the different crazy ideas

- Be clear on your Vision

- They just might work

Firing At Full Charge

@Xennoxdiamonds

@Xennoxdiamonds

@Xennoxdiamonds