long term solutions update karan marsh [email protected]
TRANSCRIPT
Slide 2
CA Service Centers Architectural Tiers
Dept. & AgencyModernized and Web Enabled legacy systems
External Service Providers (e.g. Credit Bureau)
Service Interfaces
New Online Services from select large agencies or eService COE
Tier 2:Service Integration
InfrastructureESB or IB
Citizen orBusiness
Employees
Tier 1:CA MasterServices
Portal(Gartner Focus)
Tier 3:Service Providers
ServiceConsumer
&ServiceProvider
Slide 3
Reference Architecture – Logical Services View
Portal Services
Non-Web Based Apps
Legacy Apps - Mainframe
Web ServicesWeb
Applications
Presentation Services
Portal Ecosystem Admin & Ops
WebContent
Presentation Mgmt.
Personalization
Accessibility
Multi-Channel / Device Directory
Admin & Ops
Portal Admin & Ops
Shared Services
Payment Engine
CRM
Video Streaming
Identity & Access Mgmt
Authentication Admin & Ops
Access Mgmt Admin & Ops
Auditing & Reporting
Collaboration Services
Search Services
Taxonomy Index
Search (external – Google)
Chat / IM
Content Services
Web Content Mgmt.
Syndication
Multi-Media Content
Content Meta Data
Departments
Internationalization
Blog Engine
Session Mgmt.
Calendaring Wiki Engine
Application Services
Survey Engine
News Engine
BI / Dashboarding
Enterprise Service Bus (Out of Scope)
Applications / Services may be consumed by the portal through adaptors / APIs or through an Enterprise Service Bus - the definition of service modules is out of Scope of this project.
G2C – Citizen Service Centers
G2B – Business Service Centers
G2E – Employee Service Center (Out of Scope)
Integration Services
Inter-portlet Communication
Orchestration Portlets
Application Assembly
E-Forms
Slide 4
Timeline
10/08/06 - Kicked off engagement with Gartner 11/22/06 - Completed Key stakeholder interviews. 2nd week of December - Business Stakeholder
Workshop to confirm biz requirements. 2nd week of December - Technical Stakeholder
Workshop to confirm tech requirement. 1st week in January – Needs Assessment and
Alternative Analysis workshop – both Business and Technical stakeholders.
Spring – RFP ready for release.