loglogic lx 2010n quick start guide - tibco …...loglogic inc. proprietary and confidential...

LogLogic Inc. Proprietary and Confidential

LogLogic

LX 2010N Quick Start Guide

Software Release: 5.1.

Document release: December 2010

Part No: LL40001-00E05100000

This manual supports LogLogic software release 4.9 and later releases until replaced by a newer edition.

LogLogic Inc. Proprietary and Confidential

LogLogic, Inc.

110 Rose Orchard Way Suite 200 San Jose, CA 95134

Tel: +1 408 215 5900

Fax: +1 408 774 1752

U.S. Toll Free: 888 347 3883

Email: [email protected]

www.loglogic.com

© 2004 — 2010 LogLogic, Inc.

Proprietary Information

This document contains proprietary and confidential information of LogLogic, Inc. and its licensors. In accordance with the license, this document may not be copied, disclosed, modified, transmitted, or translated except as permitted in writing by LogLogic, Inc.

Trademarks

"LogLogic" and the LogLogic logo are trademarks of LogLogic, Inc. in the United States and/or foreign countries. All other company product names are trademarks or registered trademarks of their respective owners.

Notice

The information contained in this document is subject to change at any time without notice. All warranties with respect to the software and accompanying documentation are set our exclusively in the Software License Agreement or in the Product Purchase Agreement that covers the documentation.

mailto:[email protected]

www.loglogic.com

www.loglogic.com

LX 2010N Quick Start G

Contents

Preface: About This Guide

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Documentation Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 1: Setting Up the LogLogic Appliance

Setting Up the Appliance with a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Step 1: Connecting the Appliance to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Step 2: Logging in to the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Step 3: Configuring Log Source Auto-Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Step 4: Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Step 5: Setting the Time Zone and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Setting Up the Appliance using the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Console to Set Up the Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting Up the Serial Console Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Console to Set Up the Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Appendix A: External Hardware Descriptions

LogLogic LX 2010N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

LX 2010N Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

LX 2010N Open Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

LX 2010N Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

uide 3

CONTENTS

4 LX 2010N Quick Start Guide

PREFACE:

About This Guide
The LogLogic™ Appliance-based solution enables you to capture and manage log data from all types of sources in your enterprise. LogLogic Appliances install within 10 minutes and begin collecting and aggregating data from connected log sources immediately.
This document enables you to quickly set up your LogLogic Appliance and provides descriptions of the Appliance hardware configuration.

Related DocumentsThe LogLogic documentation is available on the Solutions CD or on the LogLogic Technical Support website — http://www.loglogic.com/services/support. The documentation includes Portable Document Format (PDF) files and Online Help accessible from the LogLogic user interface.

To read the PDF documentation, you need a PDF file viewer such as Adobe Acrobat Reader. You can download the Adobe Acrobat Reader at http://www.adobe.com.

The following documents contain additional information about the LogLogic Appliances:

LogLogic Release Notes — Provides information specific to the release including product information, new features and functionality, resolved issues, known issues and any late-breaking information. Check the LogLogic support web site periodically for further updates.

LogLogic Upgrade Guide—Describes how to upgrade the LogLogic Appliance software.

LogLogic Administration Guide — Describes how to administer the LogLogic solution including managing users, managing log data storage, and managing new log sources (devices).

LogLogic Management Appliance Guide — Describes how to manage multiple distributed Appliances using an MA2010 Appliance.

LogLogic User Guide — Describes how to use the LogLogic solution, including for managing reports, managing alerts, and performing searches.

LogLogic Log Source Configuration Guide — Describes how to support log data from various log sources. There is a separate manual for each supported log source. These documents include documentation on LogLogic Collectors as well as documentation on how to configure log sources to work with the LogLogic solution.

LogLogic Collector Guides — Describe how to implement support for using a LogLogic Collector for specific log sources such as IBM i5/OS and ISS Site Protector.

LogLogic Web Services API Implementation Guide — Describes how to implement the LogLogic Web Services APIs to manage reports, manage alerts, perform searches, and administrate the system.

LogLogic Syslog Alert Message Format Quick Reference Guide — Describes the LogLogic Syslog alert message format.

LogLogic Online Help — Describes the Appliance user interface, including descriptions for each screen, tab, and element in the Appliance.

LX 2010N Quick Start Guide 5

http://www.loglogic.com/services/support

http://support.loglogic.com

About This Guide : Technical Support

Technical SupportLogLogic is committed to the success of our customers and to ensuring our products improve customers' ability to maintain secure, reliable networks. Although LogLogic products are easy to use and maintain, occasional assistance might be necessary. LogLogic provides timely and comprehensive customer support and technical assistance from highly knowledgeable, experienced engineers who can help you maximize the performance of your LogLogic Appliances.

To reach the LogLogic Support team:

Telephone:

Toll Free — 1-800-957-LOGS

Local —1-408-834-7480

Europe, Middle East, Africa (EMEA) or Asia Pacific (APAC): + 44 (0) 207 1170075 or +44 (0) 8000 669970

Email: [email protected]

Support Website: http://www.loglogic.com/services/support

When contacting Customer Support, be prepared to provide the following information:

Your name, e-mail address, phone number, and fax number

Your company name and company address

Your machine type and release version

Serial number located on the back of the Appliance or the eth0 MAC address

A description of the problem and the content of pertinent error messages (if any)

Documentation SupportYour feedback on LogLogic documentation is important to us. Send e-mail to [email protected] if you have questions or comments. Your comments will be reviewed and addressed by the LogLogic technical writing team.

In your e-mail message, please indicate the software name and version you are using, as well as the title and document date of your documentation.

ConventionsLogLogic documentation uses the following conventions:

Caution: Highlights important situations that could potentially damage data or cause system failure.

IMPORTANT! Highlights key considerations to keep in mind.

Note: Provides additional information that is useful but not always essential.

Tip: Highlights guidelines and helpful hints.





http://www.loglogic.com/services/support

About This Guide : Conventions

This guide also uses the following conventions to highlight code and command-line elements:

Monospace is used for programming elements (such as code fragments, objects, methods, parameters, and HTML tags) and system elements (such as file names, directories, paths, and URLs).

Monospace bold is used to distinguish system prompts or screen output from user responses, as in this example:

username: system

home directory: home\app

Monospace italic is used for placeholders, which are general names that you replace with names specific to your site, as in this example:

LogLogic_home_directory\upgrade\

Straight brackets signal options in command-line syntax.

ls [-AabCcdFfgiLlmnopqRrstux1] [-X attr] [path ...]


About This Guide : Conventions


CHAPTER 1:

Setting Up the LogLogic Appliance

The LogLogic Quick Start Guide provides simple instructions for quickly getting started with a new Appliance.

After you install the new LogLogic Appliance in its rack and it has power, set it up as described in this chapter.

You can set up the Appliance either using the user interface via a web browser, or using the command line interface via a console connection:

Setting Up the Appliance with a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting Up the Appliance using the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Once the Appliance is running, you want to configure it for your specific needs. For more information, see the LogLogic Users Guide or LogLogic Administration Guide.

To upgrade an existing Appliance, see the LogLogic Upgrade Guide.

Setting Up the Appliance with a BrowserTo set up a LogLogic Appliance using the browser:

Step 1: Connecting the Appliance to a Network on page 9

Step 2: Logging in to the Appliance on page 9

Step 3: Configuring Log Source Auto-Identification on page 10

Step 4: Configuring Network Settings on page 10

Step 5: Setting the Time Zone and Time on page 10

Step 1: Connecting the Appliance to a Network

Connect the Appliance to a network where you can access a 10.0.0.x network address using a class “C” subnet mask (255.255.255.0). You can also connect to the Appliance via an Ethernet crossover cable.

Note: The Appliance’s Default IP Address is 10.0.0.11. The Eth0 port needs to be connected to the network because that is the only port configured on the Appliance by default at startup. The other ports will work unless the Eth0 port is connected to the network.

Step 2: Logging in to the Appliance

To log in to the Appliance server

1. Open a Web browser on your workstation and connect to the Appliance server by entering https://10.0.0.11 in the browser address line.


Setting Up the LogLogic Appliance : Setting Up the Appliance with a Browser

2. Click YES to accept the certificate.

A login tab appears.

3. Enter the default username (admin) and password (admin).

The Appliance displays the End User License Agreement (EULA).

4. Accept the EULA.

The Appliance asks you to enter a new password, containing at least one number.

5. Enter a new password.

The Appliance displays the navigation menu, and a warning that the time is not yet set on the Appliance. You can ignore this warning; it is addressed later in this procedure.

LogLogic recommends that you also create a secondary administrative account. You can do this now or later. To add more user accounts, see the chapter on managing users in the LogLogic Administration Guide.

To change the admin password later, see the chapter on setting user preferences in the LogLogic Users Guide.

Step 3: Configuring Log Source Auto-Identification1. Expand the Administration option in the left margin of the browser window.

2. Under Administration, select System Settings.

The General tab appears.

3. Next to Auto-identify Log Sources, click Yes.

4. If you want to enable SSH connections to the Appliance, next to Enable SSH Daemon at Startup, click Yes.

5. Click Update.

Step 4: Configuring Network Settings1. Click on the System Settings under Administration.

2. Click on the Network tab.

3. Type in the appropriate network information then click Update.

For more information on network settings, see the online help or the System Settings chapter in the LogLogic Administration Guide.

4. Click Reboot Later. The reboot after changing Time settings satisfies the need to reboot.

Step 5: Setting the Time Zone and Time1. Under Administration > System Settings, select the Time tab.

2. Select the appropriate Time Zone from the Time Zone drop-down menu.

IMPORTANT! You must select the appropriate time zone for your Appliance. If you select an incorrect time zone, your reports and CLI access might not function properly.



3. Select Update Time to define how to synchronize your local time.

4. Select how to update the Appliance time:

(Recommended) Select NTP Server to enter a Hostname or IP address for your NTP server. This is the time server by which you want to synchronize your local time.

If you have multiple Appliances connected together, you must set up a common external NTP server for all Appliances to ensure that the time on all Appliances is synchronized. Ideally, this is the same NTP server used by the entire data center.

If you have no access to an external NTP server, you can use the Appliance running as a Management Station as the common NTP server. All Appliances must have their time settings in sync.

It is important to have an NTP server set up for a single Appliance as well.

Select Specify Time and manually define the system time (MMDDhhmmYY.ss).

5. Click Update to save your changes.

The Appliance prompts you that an immediate reboot is required.

6. Click OK to let the Appliance reboot for changes to take effect.

IMPORTANT! New settings do not go into effect until the Appliance is restarted.

Setting Up the Appliance using the ConsoleTo set up a LogLogic Appliance using the console, you use a serial connection to log in and set network and time zone settings, verify and save the settings, and reboot the Appliance.

Using the Console to Set Up the Appliance

Use the RJ45M-DB9F serial cable to configure your laptop.

1. Using a laptop or other terminal device, connect the Appliance to COM1 via a null modem cable.

2. Plug the RJ45M connector into the BMC console Serial MGT port.

3. Open a terminal utility. Use communication settings:

9600 baud, Null, 8 bit, 1

Setting Up the Serial Console Connection

The first time you plug in your appliance, you must set up the serial console redirect configuration. If the appliance loses power, the serial console redirect configuration is lost and this procedure must be repeated to restore your connection.



1. Plug in the power cable.

The Sun Integrated Lights Out Manager CLI displays.

The Sun Netra X4200 M2 server has a BMC daughter board and a system board. When the power plugs are inserted into the power supplies, the BMC daughter board is automatically powered up. It remains powered up until the power supplies lose their input power source, typically by unplugging the power lines. The appliance system board is powered up and down in the normal way.

2. In the terminal program, log in as user root with password changeme.

3. Type start /SP/console to configure the serial console redirect from the system board to BMC Management Console via the BMC daughter board. Answer “Yes” when prompted.

4. Power up your LogLogic Appliance by pressing the green power switch on the front panel. Normal operation is established when the indicator turns solid green.

Using the Console to Set Up the Appliance

To configure network settings for the first time, you use the LogLogic command-line interface (CLI).

Note: For more information on CLI commands, see the LogLogic Administration Guide or, once logged in to the console, the CLI help which is available by typing help at the command prompt.

1. In the terminal program, log in as user root with password logapp.

a. If this is the first time you are setting up the Appliance, change the default password to another password:

> passwd root

b. Follow the prompts, and be sure to make a note of the change. Do this for both the CLI and shell logins.

Once logged in, you are automatically set to read/write mode. There is no read-only console login.

2. Configure the network settings:

a. Set the Appliance IP address and interface network settings:

# set ip IP-address subnet-mask default-gateway interface-name

Note: eth2 and eth3 are supported only in 1 GB full duplex mode.

If you are bonding two interfaces together, use interface-name to indicate bond0 or bond1.

Example:

set ip 10.9.3.250 255.255.255.0 10.9.3.1 eth0

b. Set the DNS server IP address:

# set dns DNS-IP-address

Example:

set dns 10.1.1.5



3. Set the local time zone.

set timezone <Enter>

From the displayed menu, select the time zone where this Appliance is located.

4. Verify your settings:

> show changes

5. Save your changes:

> save

This updates the necessary files so that the network setting changes are permanent.

IMPORTANT! New settings do not go into effect until the Appliance is restarted.

6. To view the new settings, enter show at the prompt. Verify that the new network settings are correct.

7. Restart the network interface by entering network restart at the terminal prompt.

8. Enter show at the prompt and verify that the current running network settings are correct.

9. (Highly recommended) Set up an NTP server, using the IP address or DNS name of the NTP server:

set ntpserver time.nist.gov

10. Either reboot or halt the Appliance.

To reboot the Appliance type system reboot.

To halt the Appliance type system halt and wait for approximately 2 minutes for the Appliance to cease operation before removing power.

Note: When powering down the Appliance, it is always important to halt the Appliance as described to prevent system file and data corruption.


APPENDIX A:

External Hardware Descriptions

Contents

LogLogic LX 2010N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

LogLogic LX 2010NThe following series of graphics display the external hardware and descriptions for the LogLogic™ LX 2010N product. For detailed product specifications for the Sun Netra X4200 M2 server, refer to the Sun online documentation.

LX 2010N Front Panel

LX 2010N Open Front Panel


External Hardware Descriptions : LogLogic LX 2010N

LX 2010N Rear Panel

ID Description

A Fans

B VGA console

C BMC port

D LED lights

E NET MGT Connector (not used)

F USB Ports (x2)

G Serial Port

H Ethernet Ports:

Eth0

Eth1

Eth2

Eth3

AB C D

EF

G

H
