Our History

• Established in SA in 1964.

• Security & Investigations

• Reduce loss and increase profitability.

• 51 years experience in South Africa.

• Specialised loss prevention

About Us

• Permanent employees (no casuals, no temps or self employed).

• Employees thoroughly screened.

• PSIRA registered

• Provisions (COID, UIF, Provident fund, Study Leave)

• Career path from Security Officers up to Director level.

• Registered with ECR / CGCSA.  

• We are value added supplier with a level 2 BEE rating.

Our Services

“We work in partnership, blending manpower, technology and intelligence to provide total client satisfaction with demonstrable return on security investment”

Security Officers

System Checkers

Hot Product Controllers

CCTVStore Detectives

Truth Verification

Undercover

Security Officers• There are over 6000 registered security companies.

• Crimes are usually committed by someone you trust.   

• Do you want someone looking after you who may be a criminal, illegal immigrant, casual worker or is not registered?  

• Make sure your Security Officer has the credentials to be there in the first place……

• We service retail, manufacturing, distribution, corporate and residential clients.

• Security Officer are highly trained to your specific requirements including fire and first aid training.

Security Officers

Are South African citizens. Are permanently employed (no casuals). Are financially and criminally scanned.  Are rotated regularly. Are trained for each assigned position.

Security Officers Graded A to D as per PSIRA specifications and training levels

PSIRA Confirmation

Literacy Tested Periodic Polygraph

Criminal Record (AFIS)

Nationality Checked Polygraph (AVSApro)

Loss Control

Consulting, risk analysis and loss control services.

Prevent business loss by 80% without frustrating your shoppers or customers. Solutions designed from the shelf backwards, eliminating the need for defensive merchandising……

Robust systems and compliance to remove the opportunity for malicious shrinkage to occur…….no silver bullets required.

Good shrinkage follows good management.

Root cause analyses (data mining) to pin point where, what and why.

“Sell More Lose Less”.

Internal Theft

Process Failure

External Theft

Supplier Fraud

Back Door CollusionStoreroom TheftPilferingRe-packingTheft From sales floorCollusion With ContractorsTill CollusionRefund Fraud

Mark-downsWastageDamagesPricing ErrorsCapturing ErrorsPaper Shrink

OpportunistProfessionalDirty Bag TrickDiversion

Short DeliveriesDummy StackingFast CountingMixed Stock

Understanding Shrinkage

Silver Bullets • Technology based • EAS tagging• Honeymoon Period (3-6months)

Developing end-to-end solutions

Supplier Fraud10%

Shoplifting12%

Process Failure

32%

Staff Theft46%

Perceived Cause of Shrinkage

ECR Global Theft Barometer

Why spend 90% of budget

chasing 12% of the

problem?

System CheckersReceiving is the most vulnerable area. This high traffic area is often responsible for more shrinkage than any other department. System Checkers will enforce:-

• Unauthorised Access

• Stock Removal• Mixed Stock

• Incorrect Consignments

• Short Deliveries• Dummy Stacking• Collusion

Backdoor• Inaccurate

Returns

• Duplicate Invoicing• Inaccurate Capturing• Paper Shrink

Developed By Lodge for key retailers in 1990

Hot Product ControllersSecure Delivery

Fast Tracking

Secure Storage

Shelf Replenish

Daily Counts

Measure & Adapt

Improve handling process of hot productsSecure storageAccountabilityReplenish at rate of saleImprove on shelf availability [OSA]What is measured is managedLow risk solution for high risk products

The first security provider to implement a balanced approach that secures the supply chain and improves the handling of shrinkage sensitive products from receiving to shelf.

HPC’s started in 2002, ECR Best Case Study 2007, endorsed by Procter & Gamble

LPAP [Loss Prevention Awareness Program]

Less subjective

Instant reporting

Skip logic fault resolution

Picture verification

Alerts by store & by department

Identification of potential risk

Collation & comparative feedback

Device

Store Assessme

nt

RPN Score

Risk

Reporting

Awareness

ShopliftingStaff TheftSupplier FraudProcess Failure

DisciplineTrainingComplianceManagement

Developed By Lodge 2012, Patent No. 2012/07737

We designed a web based site assessment program using algorithms to identify root causes:-

Test PurchasingProviding test purchasing in South Africa for over 50 years and continue to actively support our clients with independent testing and analysis of their purchasing process, staff compliance, customer service and shopper based feedback.

Compliance• Adherence to

procedure• Sales Floor• Point of sale

Service• Interaction• Ability & product

knowledge• Service orientation

Shopper• Environment• Accessibility

(navigation)• Product Availability

Integrity• Providing opportunity (not

coerced)• Discount / short of money• Collusion

All test shoppers equipped with conceal digital surveillance cameras providing 8hrs recording data for all transactions.

Truth VerificationTruth Verification services without the negativity usually associated with this method of testing. We seek out the truth by eliminating honest staff from further investigation.

Examiners are certified with the Polyvsa Institute of South Africa and the Polygraph and Voice Stress Association of South Africa .

Specific

Periodic

Pre-Employ 

Determine if anyone is directly or indirectly involved

Identify any abuse or dishonesty whilst in your employment

Information not revealed during normal interview or screening

All tests are conducted for your specific industry, without prejudice and only on a consensual basisTesting

Capturing crime specific events, exposing dishonest workers and lack of compliance to procedures.

Off-Site

Covert

Overt

CCTV

CCTV ViewersWireless or ADSLHard-drive UpliftsTill Overlay System

Pin-pointing dishonesty POS TransgressionsPlug & Play

Fixed or Roving SystemsInternal & ExternalAnalogue and HDIncident Specific MonitoringStaff Compliance Alerts

Our holistic CCTV approach, also guarantees that our systems are utilised to their full potential, providing you with the flexibility to focus on your hot spots within your organisation at any given time

Store Detectives

Distraction

Snatch & Run

Group Theft

Shop & Drop

Dirty Bag

Conceal Stacking

Opportunist

• Individual• Can Be Anyone• Impulse• Risk / Reward• Excitement

Professional

• Groups• Certain Products• Sweep the shelf• Illicit market

“Remember Prevention is better than a false arrest”

• Radio Earpiece link • If In Doubt………Prevent• 100% Sure• Total Visual• Never Accuse• Arrest After Exiting Store

Stop

Stop

Stop

Stop

Stop

StopShoplifting

Store

Detective

Undercover “We would all do things differently if only we knew better.Learn what’s going on……..with Undercover”

• Covert operation service is designed to identify internal theft syndicates, employee negligence and lack of compliance.

• Agents trained to gain trust in order to obtain inside information.

• Obtain evidence for criminal prosecution or labour related dispute.

• Agents are trained to fully understand your operations and to blend in at all levels of your organisation.

• Providing you with the knowledge and understanding that puts you in the position to prevent and minimise loss.

Lodge Undercover

Certification

BEE Rating Level 2 ContributorRegistration Number 1999/017576/07PSIRA Registration Number 639181CGCSA Registered Number 9206509

Subsidiary And Associated Companies:-

• ShrinkWise Proprietary Limited 2013/103690/07

The Team

Matthew Dyball

Patrick Njokweni

Mcguyer Magxiva

Bismark Tshabalala

Rose Zambili

Mandla Tshuma

Johan De Beer

Martha makgoe

Francina Tsebe

Brenda Moloto

Antoinette Heystek

Arlene Hopewell

Eddy Hopewell

Contact Us

Head Office Johannesburg

91 Ferero LaneRandpark RidgeJohannesburg

Tel +27 11 791-1502Fax +27 11 791-1604

Web : www.lodgesecurity.co.zaEmail : info@lodgesecurity.co.za