localising and evolving line through · pdf filesearch restaurant pick food category enter...

24
LOCALISING AND EVOLVING LINE THROUGH PARTNERSHIPS Kawin Tangudtaisak – Head of Strategy & New Services, LINE Thailand Echelon Thailand – May 2017

Upload: dangtuyen

Post on 06-Feb-2018

218 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

LOCALISING AND EVOLVINGLINE THROUGH PARTNERSHIPS

Kawin Tangudtaisak – Head of Strategy & New Services, LINE Thailand

Echelon Thailand – May 2017

Page 2: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

THAILAND = MOBILE

Page 3: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

MOBILE AT THE CENTER

Page 4: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber
Page 5: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

1/3of 234 mins/day on smartphone spent on LINE platform

Page 6: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

LINE AT THE CENTER OF MOBILE

Page 7: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

CONTENT & SERVICESLeading platform for

Page 8: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

CONTENT HAS NOW SHIFTED ONLINE

90%Thai consumers watch videos

online (time spent 2x higher than global average)

Online =

NO. 1Channel for news consumption

among Thais

Page 9: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber
Page 10: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

LINE TV – NO. 1 VIDEO PLATFORM FOR ORIGINAL, CURATED CONTENT

Page 11: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

LINE TV – MAJOR CONTENT PARTNERS ONBOARD

Page 12: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

LINE TODAY – LEADING NEWS PORTAL

>28m monthly unique users / >1,300m monthly page views… and growing

Page 13: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

LINE TODAY – 70+ CONTENT PARTNERS

Page 14: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

NO LOVE FOR APPS

75%Apps downloaded, opened

once, then abandoned (globally)

2/3Thailand mobile users time

spent on 3 apps (LINE, Facebook, and YouTube)

Source: AppBoy, Fortune, Nielsen (2016), Tech in Asia

Page 15: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

CHAT BOTS – BUILDING LOCALISED SERVICES WITHIN LINE

Page 16: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

LINE FINANCE – FINANCIAL ASSISTANT BOTStocks / Funds / Financial Advice / News / Alerts

Page 17: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

WONGNAI – RESTAURANT DIRECTORY BOT

Search Restaurant Pick Food Category Enter Location See Recommended Restaurants

Page 18: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

UBER – RIDE REQUEST BOT

Request Ride Pick an Uber Driver ConfirmsReceive Ongoing

Notifications in Chat

Page 19: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

Book Hotel or Flight Enter Dates See/Filter Results View Details and Book

EXPEDIA.CO.TH – TRAVEL BOT

Page 20: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber
Page 21: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber
Page 22: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

LINE MAN – ON-DEMAND SERVICES PARTNERSHIPS

Food Messenger Postal

Page 23: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

BUILDING WINNING PARTNERSHIPS

Publishers BrandsRetailers/

RestaurantsTech/

Startups

WHAT’S NEXT?

Page 24: LOCALISING AND EVOLVING LINE THROUGH · PDF fileSearch Restaurant Pick Food Category Enter Location See Recommended Restaurants. UBER – RIDE REQUEST BOT Request Ride Pick an Uber

Gateway to communication, content, services, and commerce